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伊斯坦堡博斯普魯斯希爾頓酒店的評價

5 out of 5
伊斯坦堡博斯普魯斯希爾頓酒店

評價

8.6

優異

10 分評分，優異；1001 則評價中有 558 則" "
8 分評分，不錯；1001 則評價中有 243 則" "
6 分評分，一般；1001 則評價中有 101 則" "
4 分評分，欠佳；1001 則評價中有 50 則" "
2 分評分，很差；1001 則評價中有 49 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚
Tolga Aytan 於 2018年10月5日的回應
Dear Valued Guest , First of all, we would like to thank you very much for choosing to stay at the Hilton Istanbul Bosphorus . We are very happy to read that your overall experience with us was up to your expectation. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. Best Regards , Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus

10/10 優異

Huawei (He Ping)

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
pretty good
於 2024 年 4 月住了 3 晚
Tolga Aytan 於 2024年4月24日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

2/10 很差

Pavni

於 2024 年 3 月住了 1 晚
Tolga Aytan 於 2024年4月24日的回應
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Since we have received 1 point out of 5, we would like to discuss your points with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

BURHAN (sedro wooley)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
From the moment we stepped into the lobby, the warmth and professionalism of the staff was unmistakable. Ismail and Cenk greeted us with genuine smiles, setting the tone for a wonderful stay. However, it was Özlem Çalışkan, the guest services manager, who truly went above and beyond to make our experience unforgettable. Her beaming smile and supportive demeanor during check-in immediately made us feel welcome and valued. To our delightful surprise, Özlem’s kindness didn’t stop there. She thoughtfully sent us a bottle of exquisite wine and a scrumptious dessert to our room, adding a touch of luxury and personalization to our stay. This thoughtful gesture was not only heartwarming but also showcased the hotel’s commitment to exceptional guest service. The excellence extended beyond the front desk. The housekeeping team deserves a standing ovation for their impeccable attention to cleanliness and detail. Our room was a sanctuary of hygiene and comfort, meticulously maintained to ensure a serene and spotless environment. It was evident that the team takes great pride in their work, contributing significantly to the overall quality of our stay. Furthermore, the room service was nothing short of spectacular. With an impressive menu and astonishingly quick service, it was clear that the hotel has mastered the art of delivering top-notch dining experiences right to the guest's door. Whether it was a late-night snack or a sumptuous breakfast in bed, every order was delivered prompt
於 2024 年 3 月住了 2 晚
Derya Sonay 於 2024年3月17日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Seda

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s a very nice and clean hotel.the stuff are so nice and friendly.
於 2024 年 2 月住了 5 晚
Tolga Aytan 於 2024年3月8日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

QUTAIBAH

於 2024 年 2 月住了 1 晚
Tolga Aytan 於 2024年3月25日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Katie

讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s always a pleasure staying at the Hilton Bosporus. It’s my favourite location, close to everything, clean and beautiful views. Staff is friendly and helpful. The food is outstanding As a female solo traveller always felt safe! Looking forward to see the new renovation!
於 2024 年 2 月住了 1 晚

8/10 不錯

Faisal

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic hotel. Love the location and staff. But it’s now really showing it’s age. I hope the new renovation will fix the sound issue and housekeeping noise. Otherwise fantastic location and service
於 2024 年 1 月住了 3 晚
Tolga Aytan 於 2024年1月29日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

HO SIK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Tolga Aytan 於 2024年1月29日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Hakan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Tolga Aytan 於 2024年1月22日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Hannes

於 2024 年 1 月住了 2 晚
Tolga Aytan 於 2024年1月18日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Engin

於 2023 年 12 月住了 2 晚
Tolga Aytan 於 2024年1月10日的回應
Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla ,Tolga AytanOtel MüdürüHilton Istanbul Bosphorus

8/10 不錯

Aiyoub

伴侶同遊
讚好：整潔度和職員與服務
於 2023 年 12 月住了 1 晚
Tolga Aytan 於 2024年1月2日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 不錯

JOONHONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Derya Sonay 於 2023年12月30日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

MUHAMMAD TOUSEEF

於 2023 年 12 月住了 2 晚
Tolga Aytan 於 2023年12月29日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious rooms
The rooms are very spacious and the balcony had an amazing view. Everything was great from the staff to the breakfast. Would definitely stay here again.
於 2023 年 8 月住了 2 晚
Tolga Aytan 於 2023年12月29日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

4/10 欠佳

tugrul

於 2023 年 12 月住了 2 晚

2/10 很差

Nejmettin

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Tolga Aytan 於 2023年12月8日的回應
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Since we have received 2 points out of 10, we would like to discuss your points with you in more detail at your convenience. If you send us more details, We would highly appreciate your comments. We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

ERKAN

於 2023 年 11 月住了 1 晚
Tolga Aytan 於 2023年12月18日的回應
Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla ,Tolga AytanOtel MüdürüHilton Istanbul Bosphorus

6/10 一般

Heetham

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 2 晚
Tolga Aytan 於 2023年12月8日的回應
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us.Since we have received 6 points out of 10, we would like to discuss your points with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Mohamad yasser

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
In the middle of the city Quite and clean
於 2023 年 11 月住了 4 晚
Tolga Aytan 於 2023年11月14日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Alaa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our stay was amazing! the staff were very friendly and welcoming. The most child friendly hotel I have ever stayed in, my son had the time of his life. Thank you to all the staff especially Ahmad for a wonderful time.
於 2023 年 11 月住了 2 晚
Adem 於 2023年11月8日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Fatemeh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is our second time here and the reason in the great service and staff and also location which is great and great access to everything.
於 2023 年 10 月住了 4 晚
Tolga Aytan 於 2023年11月6日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 不錯

Vural

伴侶同遊, 商務旅客
讚好：設施服務和住宿狀況
Tolle Lage, geschultes Personal, bequeme Betten,komfortables Traditionshotel
於 2023 年 11 月住了 1 晚
Tolga Aytan 於 2023年11月6日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Tatjana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Tolga Aytan 於 2023年11月6日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 不錯

Enrico F.

伴侶同遊
讚好：整潔度、職員與服務和設施服務
fantastica terrazza vista Bosforo
於 2023 年 10 月住了 1 晚
Tolga Aytan 於 2023年10月30日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

2/10 很差

Golnaz

家人同遊
不滿：住宿狀況和客房舒適度
The hotel is under construction and there is awful noise from 9 to 5. You can’t really rest in the room. The hotel is also very old.
於 2023 年 10 月住了 2 晚
Adem 於 2023年10月22日的回應
Dear Valued Guest, Thank you very much for taking the time to let us know about the circumstances regarding your recent stay. Your feedback is very important as we continuously strive to improve our facilities and services. We are sorry to hear that we have failed to make you feel as a valued guest and assure you that your comments will again be highlighted during departmental trainings, feedback sessions.

2/10 很差

Semseddin

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Ich musste einen Tag vorher aus checken, da ich dringend weg musste und sie waren nicht Kompromiss bereit und haben den ganzen Betrag in Abzug gebracht und mir nicht zurück vergütet.
於 2023 年 10 月住了 4 晚
Tolga Aytan 於 2023年10月16日的回應
Dear Valued Guest,Thank you for your feedback on this platform.We are very sorry to hear of the disappointing experience you had. However, We wish to clarify that we are not able to intervene non refundable/ non changeable reservations even if we are informed before the action. We are again sorry for letting you down in this case.Best regards,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Muhsin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Tolga Aytan 於 2023年10月15日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

2/10 很差

Jad

家人同遊
不滿：職員與服務和住宿狀況
.
於 2023 年 10 月住了 7 晚
Derya Sonay 於 2023年10月8日的回應
Dear Valued Guest, Thank you very much for taking the time to let us know about the circumstances regarding your recent stay. Your feedback is very important as we continuously strive to improve our facilities and services. We are sorry to hear that we have failed to make you feel as a valued guest and assure you that your comments will again be highlighted during departmental trainings, feedback sessions.

10/10 優異

Alma

讚好：職員與服務
於 2023 年 9 月住了 4 晚
Derya Sonay 於 2023年10月3日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Adil (Renton)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel. Looks old from the outside but beautiful and new inside. Very large location that seems well run and organized. Had a great room and was super clean.
於 2023 年 9 月住了 1 晚
Adem 於 2023年10月1日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 不錯

Martin

於 2023 年 9 月住了 2 晚
Adem 於 2023年9月30日的回應
Nov 28, 2022 by Tolga AytanDear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Esin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The reception made sure that the rom had no perfumes / detergent smells present. (This is rare to experience because many places use refresheners to cover up the deep cleaning that's missing.) The view and the location was just breathtaking. It was the best Hilton, and hotel experience in general, so far.
於 2023 年 9 月住了 2 晚
Tolga Aytan 於 2023年9月29日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

4/10 欠佳

proton

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Tolga Aytan 於 2023年9月28日的回應
Dear Valued Guest jermanitony,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey.Since we have received 4 points out of 10, We understood that we have failed to make you feel as a valued guest and we would like to discuss your points with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Alma

Safe, clean and beautiful!
於 2023 年 9 月住了 1 晚
Tolga Aytan 於 2023年9月27日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Wasil and Angela (San Jose)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 8 晚
Tolga Aytan 於 2023年9月27日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Farhad

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had a family reunion from 3 different countries, some of us for the first time. Had two adjoining rooms and were well taken care of. We used the health club amenities which we liked a lot.
於 2023 年 9 月住了 5 晚
Tolga Aytan 於 2023年9月26日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Muharrem Bahadir

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Adem 於 2023年9月25日的回應
Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla ,Tolga AytanOtel MüdürüHilton Istanbul Bosphorus

8/10 不錯

Jan (Alphen aan den Rijn)

商務旅客
讚好：整潔度和職員與服務
Little old fashioned, need some modern styling and more clean, rooms are old. But location and terrace is good
於 2023 年 9 月住了 1 晚
Adem 於 2023年9月25日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Orçun

於 2023 年 9 月住了 1 晚
Adem 於 2023年9月25日的回應
Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla ,Tolga AytanOtel MüdürüHilton Istanbul Bosphorus

10/10 優異

Pascal

讚好：住宿狀況
It was perfect location
於 2023 年 9 月住了 3 晚
Adem 於 2023年9月22日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

6/10 一般

Oray

讚好：整潔度
於 2023 年 9 月住了 2 晚
Adem 於 2023年9月16日的回應
Değerli misafirimiz,Expedia üzerinden Hilton İstanbul Bosphorus'u değerlendirdiğiniz için teşekkür ederiz.Genel deneyiminize 10 puan üzerinden 6 vermenize istinaden beklentilerinizi tam karşılayamadığımızı anlamaktayız ve yaşamış olduğunuz her olumsuz deneyim için özür dilemek isteriz. Kalitemizi yeniden yapılandırmak ve bağlılığınızı kazanabilmek için standartlarımızın dışına ne zaman ve nasıl çıkmış olduğumuzu öğrenmemiz çok faydalı olacaktır. Eğer daha çok detayı bizimle paylaşabilirseniz, yorumlarınızı almaktan minnettar oluruz.Saygılarımızla,Tolga AytanOtel MüdürüHilton İstanbul Bosphorus

10/10 優異

Semih

於 2023 年 9 月住了 1 晚
Derya Sonay 於 2023年9月10日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Anna

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
Staff were absolutely wonderful- polite, helpful and friendly. I was particularly struck with how kind they are to the local cats. I am not a huge cat fan but it's nice to see some kindness. The hotel is lovely; clean and well looked after. The rooms are a little dated but nothing unbearable and despite this they were clean and room service always left everything very neat. The health centre was very nice- I can highly recommend a massage from Murat- he is very knowledgeable and an excellent masseuse. The outdoor pool is great- nice and deep, very clean and quiet.
於 2023 年 8 月住了 8 晚
Tolga Aytan 於 2023年9月4日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

8/10 不錯

Cem

於 2023 年 8 月住了 1 晚
Tolga Aytan 於 2023年9月25日的回應
Değerli Misafirimiz,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla ,Tolga AytanOtel MüdürüHilton Istanbul Bosphorus

10/10 優異

Norman

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 4 晚
Derya Sonay 於 2023年9月3日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Kamil

於 2023 年 8 月住了 5 晚
Adem 於 2023年9月2日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

10/10 優異

Arsalan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 6 晚
Adem 於 2023年8月30日的回應
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus

6/10 一般

Derin (Somerville)

於 2023 年 8 月住了 1 晚
Tolga Aytan 於 2023年9月14日的回應
Değerli misafirimiz,Expedia üzerinden Hilton İstanbul Bosphorus'u değerlendirdiğiniz için teşekkür ederiz.Genel deneyiminize 5 puan üzerinden 3 vermenize istinaden beklentilerinizi tam karşılayamadığımızı anlamaktayız ve yaşamış olduğunuz her olumsuz deneyim için özür dilemek isteriz. Kalitemizi yeniden yapılandırmak ve bağlılığınızı kazanabilmek için standartlarımızın dışına ne zaman ve nasıl çıkmış olduğumuzu öğrenmemiz çok faydalı olacaktır. Eğer daha çok detayı bizimle paylaşabilirseniz, yorumlarınızı almaktan minnettar oluruz.Saygılarımızla,Tolga AytanOtel MüdürüHilton İstanbul Bosphorus