外觀

途念酒店 - 柔佛金海灣的評價

2 out of 5
途念酒店 - 柔佛金海灣
Lot PTB 22819, Jalan Skudai, Mukim Bandar Johor Bahru, Johor Bahru, Johor

評價

7.2

不錯

10 分評分,優異;285 則評價中有 46 則" "
8 分評分,不錯;285 則評價中有 104 則" "
6 分評分,一般;285 則評價中有 93 則" "
4 分評分,欠佳;285 則評價中有 33 則" "
2 分評分,很差;285 則評價中有 9 則" "

7.4/10 

整潔度

7.4/10 

職員與服務

6.2/10 

設施服務

6.8/10 

住宿狀況

6.6/10 

環保程度

評價

8/10 不錯

Mong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚
Mohd Izuan Sulaiman 於 2018年11月20日的回應
Dear Mong, Warm Greetings and Thank You for choosing Tune Hotel Danga Bay, Johor. We were happy to hear that overall we had met the mark and these will be shared with the Team here in Tune Hotel Danga Bay, Johor as it is always a great motivation to note we have added value to a guest's stay. We look forward to welcoming you back in future. Regards, Mohd Izuan Sulaiman, Hotel Manager

8/10 不錯

Siew Keng

讚好:住宿狀況和客房舒適度
於 2018 年 1 月住了 1 晚
Mohd Izuan Sulaiman 於 2018年1月31日的回應
Dear Siew Keng, Warm Greetings and Thank You for choosing Tune Hotel Danga Bay, Johor. We truly appreciate the time put into it. As we are a limited service concept our rooms are efficiently designed to accommodate for a basic, great night’s sleep. Excellent location, clean comfortable functional room, and best value prices are some of our key areas we focus on in Tune and we are happy to read we met your expectation. We are definitely looking into the positive comment as several measures for better improvement to customers and travelers. Again, thank you for choosing Tune Hotels and we hope that we will get the chance to welcome you back. Regards, Mohd Izuan Sulaiman, Hotel Manager

6/10 一般

HSUAN (台灣)

不滿:住宿狀況
飯店人員親切熱心,但房間有霉味,地點附近較少吃的,需要搭車

4/10 欠佳

WAI MAN (Hong kong)

不滿:整潔度和住宿狀況
比想像中差
沒有公車到,只有的士,另外,酒店附近沒有商場,還好是有食店,但出入一定要坐的士,因為位置不在市中心,也不是近legoland (約15公里),但好處是酒店有車往返legoland,每人20RM。順帶一提,房間廁所有蟻,酒店廁紙似梅菜

8/10 不錯

Sensen CHIH Yua (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice location, good to stay and wanna stay again
the environment is nice. beds are nice, and easy to access to this hotel.

8/10 不錯

Chloe (Hong Kong)

讚好:職員與服務
Near Legoland
Near legoland, the room is ok but the toliet is a bit smelly

8/10 不錯

MENGMENG ZHANG (CHINA)

讚好:整潔度和客房舒適度
临近乐高乐园的好地点
房间干净整洁,hotels.com上的订单已经包含空调电视wifi等套餐包,比较实惠。有偿往返乐高乐园的中巴比较方便。

6/10 一般

李 (成都)

绝佳的地点”
床单和床垫上有大片的尿渍,和烟头烫的洞,好恶心

8/10 不錯

李 (成都)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一流的服务
前台接待小姐非常热情和友好,去乐高公园可以在酒店买票便宜,门口有专车往返,很方便。缺点就是床单上和垫褥上都有大片的尿渍和烟头烫的洞

6/10 一般

真實旅客

讚好:整潔度、職員與服務和住宿狀況
酒店舒適清潔 , 位置一般
以價錢論, 酒店頗舒適及清潔 , 不過座落地點不太方便 , 附近亦沒有甚麼設施

2/10 很差

Eros Fernandez

伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
The photos and the room in person not justifying.
於 2024 年 3 月住了 1 晚

8/10 不錯

Dzakhir

讚好:整潔度和設施服務
Room very clean
於 2024 年 2 月住了 1 晚
Tune Hotel Danga Bay 於 2024年2月23日的回應
Dear Dzakhir,Thank you for your positive feedback regarding the cleanliness of your room. We're delighted to hear that you found it very clean. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate you taking the time to acknowledge it. We look forward to welcoming you back for another enjoyable stay.Best regards,Stella

2/10 很差

Sathiya

不滿:整潔度和住宿狀況
Don’t have smart tv and expensive the price not worth it
於 2024 年 1 月住了 2 晚
Tune Hotel Danga Bay 於 2024年1月31日的回應
Dear Sathiya,Thank you for sharing your feedback with us. We appreciate your input regarding the absence of a smart TV and your perception of the pricing.We apologize for any inconvenience caused by the TV amenities. We continually strive to enhance our offerings, and your comments will be considered in our future improvements.If there's anything specific you would like us to address or if you have additional suggestions, please feel free to share. We value your feedback and hope to have the opportunity to provide an improved experience for you in the future.Best regards,Tune Hotel Danga Bay

6/10 一般

Jupri

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Tune Hotel Danga Bay 於 2024年1月31日的回應
Dear JupriThank you for taking the time to provide your rating. We appreciate your feedback and would love to understand more about your experience. If there are specific areas where we can improve or if you have any additional comments, please feel free to share. We value your input and aim to make your future stays more enjoyable.Best regards,Tune Hotel Danga Bay

6/10 一般

LIAN

家人同遊
was surprised that the room was not ready when check in at 9pm ! and got to wait for a good 15 minutes, don’t expect much as it is just a place to sleep
於 2023 年 12 月住了 1 晚

10/10 優異

Doris

伴侶同遊
讚好:職員與服務和住宿狀況
for a 2**, this is what you would expect. nice staff, although no frills, you get some things to make your stay a nice one.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Paula

家人同遊
不滿:整潔度、設施服務和住宿狀況
Ausreichend
於 2023 年 11 月住了 2 晚

8/10 不錯

Wong

商務旅客
讚好:整潔度和職員與服務
於 2023 年 9 月住了 1 晚
Tune Hotel Danga Bay 於 2023年10月2日的回應
Dear Wong,Thanks for your perfect rating. It is an immense pleasure to know that you had a wonderful experience with us. Looking forward to welcome you in near future. Thanks, with warm regardsTune Hotel Danga Bay

10/10 優異

Yong Boon

於 2023 年 8 月住了 3 晚
Tune Hotel Danga Bay 於 2023年10月2日的回應
Dear Yong Boon,Thanks for your perfect rating. It is an immense pleasure to know that you had a wonderful experience with us. Looking forward to welcome you in near future. Thanks, with warm regardsTune Hotel Danga Bay

6/10 一般

Surianiza Meriati

於 2023 年 8 月住了 1 晚
Tune Hotel Danga Bay 於 2023年9月5日的回應
Dear Surianiza,Thanks for your perfect rating. It is an immense pleasure to know that you had a wonderful experience with us. Looking forward to welcome you in near future. Thanks, with warm regardsStella

8/10 不錯

Henry

讚好:整潔度、職員與服務、設施服務和住宿狀況
Area secure and comfy.
於 2023 年 8 月住了 1 晚
Stella 於 2023年8月22日的回應
Dear Henry,Warm Greetings! Thank you for choosing Tune Hotel Danga Bay for your recent visit. We are truly delighted by hearing your kind words. It feels great when guests appreciate the team members for their efforts in delivering a memorable stay with us. We are looking forward to host you back in near future. Best Regards,STella

10/10 優異

Abdol Rani

於 2023 年 6 月住了 2 晚
STella 於 2023年6月27日的回應
Dear Abdol Rani,Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. It is our pleasure serving you.Sincerely,STella

2/10 很差

Surbhi

家人同遊
不滿:整潔度和住宿狀況
not maintained, the Aircons switch off every 10mins throughout. night, dirty lift, washroom bidet broken
於 2023 年 6 月住了 2 晚
Tune Hotel Danga Bay 於 2023年6月27日的回應
Dear Surbhi,Thank you for sharing your review. We appreciate your feedback regarding the maintenance issues you encountered during your stay, including the frequent shutdowns of the air conditioning, the dirty lift, and the broken bidet in the washroom.We apologize for the inconvenience caused by these issues. Maintaining a well-functioning and clean environment is of utmost importance to us, and we take your comments seriously. Rest assured, we will address these concerns with our maintenance and housekeeping teams to ensure improvements are made.Your feedback is valuable to us as it helps us identify areas for improvement. We appreciate your understanding and patience. Regards, STella

10/10 優異

JONGWON

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Stella 於 2023年5月29日的回應
Dear Jongwon,Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.Sincerely,Stella

6/10 一般

Siti

讚好:職員與服務
不滿:設施服務
The price is good and room is clean, however i dont mind to have chargable TV program, chargable in house phone, chargable service, like extra towel and soap.
於 2023 年 4 月住了 3 晚
Stella 於 2023年5月25日的回應
Dear Siti,Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience. We apologize for the shortcomings you experienced and we're currently taking steps to upgrade our facilities.Sincerely,STella

6/10 一般

Surendran

家人同遊
不滿:設施服務和住宿狀況
A very small room and very dirty
於 2023 年 4 月住了 1 晚
Stella 於 2023年5月4日的回應
Dear Syrendran,Thank you for taking the time to provide feedback about your experience at our hotel. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments,Warm Regards,Stella

8/10 不錯

Errol

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Affordable and no-frills accommodation for an overnight stay.
於 2023 年 2 月住了 1 晚
STella 於 2023年2月28日的回應
Dear Errol,Greetings from Tune Hotel Danga Bay! Thank you for your feedback with perfect rating. We are delighted to hear about your recent visit to our property. We look forward to welcome you back here at Tune Hotel Danga Bay in near future. Warm Regards,STella

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚

4/10 欠佳

ISAAC

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Lack of soundproofing. Can literally hear the footsteps n sounds along corridors.

10/10 優異

JAGJIT

於 2022 年 11 月住了 1 晚

6/10 一般

Wang Wee

伴侶同遊
like - the huge car park dislike - noisy aircon, room very small
於 2022 年 11 月住了 1 晚
Tune Hotel Danga Bay 於 2022年11月30日的回應
Dear Wang Wee,Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments as a guideline to improve our guest experience. We hope you will consider staying with us again in the future.Sincerely,Tune Hotel Danga Bay

4/10 欠佳

Vijay

伴侶同遊
不滿:設施服務和住宿狀況
They didn't provide toothpaste and brush and don't have telephone in the room and can't off the air conditioner.
於 2022 年 9 月住了 1 晚
Azraai Yunos 於 2022年9月28日的回應
Dear Vijay,Thank you for your feedback in regards to the room amenities. We will take your comments as consideration as we continually work to improve our guest experience. Our concept is all about providing clean rooms, power shower and convenient location at an affordable price. Hope this does not detract you from coming back to Tune Hotel Danga Bay.Sincerely

4/10 欠佳

akbal

不滿:設施服務
於 2022 年 9 月住了 2 晚

10/10 優異

Hooi Nian

於 2022 年 9 月住了 1 晚

10/10 優異

Yoke Loong

讚好:整潔度、職員與服務和客房舒適度
於 2021 年 9 月住了 3 晚
Stella 於 2021年9月20日的回應
Dear Yoke Loong, Thank you for your compliments and we're so happy to hear that you had a good stay at Tune Hotel Danga Bay. We hope to welcome you back soon. Sincerely, Stella

8/10 不錯

TAN

於 2021 年 9 月住了 1 晚
Stella 於 2021年9月20日的回應
Dear Tan, Thank you for your compliments and we're so happy to hear that you had a good stay at Tune Hotel Danga Bay. We hope to welcome you back soon. Sincerely, Stella

10/10 優異

Nurhanis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good. Selesaa.
於 2021 年 7 月住了 3 晚
Stella 於 2021年7月29日的回應
Dear Nurhanis, Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Regards, Stella

4/10 欠佳

真實旅客

商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
Air cond compressor was noisy during operation, affected my sleep
於 2021 年 4 月住了 1 晚
Stella 於 2021年4月9日的回應
Dear Guest, Thank you for your feedback. We're so sorry you were unable to get a good night rest. Providing our guest, a restful stay is important to us and we value your feedback. We are currently taking steps to improve immediately on the maintenance issues throughout our premises. We hope we will be able to serve you again soon. Sincerely, Stella

10/10 優異

Awang Abdul Malik Bin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Niced
Cheap and clean, worth the money. Recommended even during Covid times.
於 2021 年 2 月住了 2 晚
stella 於 2021年3月9日的回應
Dear Awang, Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Regards, Stella

8/10 不錯

Roslan

於 2020 年 12 月住了 3 晚
Stella 於 2021年2月24日的回應
Dear Roslan, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, Stella

8/10 不錯

真實旅客

不滿:住宿狀況
於 2020 年 12 月住了 1 晚
Stella 於 2020年12月15日的回應
Dear Guest, Thank you for your compliments and we're so happy to hear that you had a good stay at Tune Hotel Danga Bay. We hope to welcome you back soon. Sincerely, Stella

10/10 優異

Smith

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚
Stella 於 2020年9月23日的回應
Dear Smith, Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Regards, Stella

10/10 優異

JAYARAMAN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It as amazing , to superb clean and neat, comfort and feel like home
於 2020 年 9 月住了 1 晚
Stella 於 2020年9月23日的回應
Dear Jayaraman, Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Regards, Stella

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2020 年 8 月住了 1 晚
stella 於 2020年9月7日的回應
Dear Guest, Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Regards, Stella

8/10 不錯

Jalalludin

於 2020 年 8 月住了 1 晚
Stella 於 2020年9月1日的回應
Dear Jalalludin, Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Regards, Stella

10/10 優異

Dinagaran

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rooms were clean and comfortable.
於 2020 年 7 月住了 5 晚
Stella 於 2020年9月1日的回應
Dear Dinagaran, Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Regards, Stella

8/10 不錯

Durra (JB)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Its okay but need improvement. Need to have some white lamp etc
於 2020 年 7 月住了 1 晚
Stella 於 2020年7月20日的回應
Dear Durra, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments as a guideline to improve our guest experience. We hope you will consider staying with us again in the future. Sincerely, Stella Soo

8/10 不錯

Fauzi

家人同遊
讚好:整潔度和職員與服務
於 2020 年 7 月住了 1 晚

8/10 不錯

nurismi

讚好:整潔度和職員與服務
於 2020 年 5 月住了 4 晚
Stella 於 2020年7月11日的回應
Dear Nurismi, Thank you for taking the time to share your experience with us. We’re so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back. Regards, Stella

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Okay.. can b better
於 2020 年 2 月住了 1 晚
Stella 於 2020年2月18日的回應
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We apologize for the shortcomings you experienced and we're currently taking steps to upgrade our facilities. Sincerely, Stella