外觀

金澤城堡我的住宿酒店的評價

3 out of 5
金澤城堡我的住宿酒店
10-17 Konohana, Kanazawa, Ishikawa

評價

8.4

很好

10 分評分,優異;1002 則評價中有 406 則" "
8 分評分,不錯;1002 則評價中有 424 則" "
6 分評分,一般;1002 則評價中有 116 則" "
4 分評分,欠佳;1002 則評價中有 46 則" "
2 分評分,很差;1002 則評價中有 10 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Chor Yan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Holly

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good value in term of price Room is bigger than expected Room is renovated and new Close to JR station But the level of cleanness can be improved
於 2024 年 4 月住了 2 晚

6/10 一般

Chun Man

伴侶同遊
讚好:整潔度和住宿狀況
Thought it was close to the station but it turns out it’s hard to walk to there in poor weather conditions. Staffs were nice but not the dining time arrangement as it somehow mislead the travellers on when they can get in.
於 2024 年 1 月住了 2 晚
Receptionist, HOTEL MYSTAYS Kanazawa Castle 於 2024年1月27日的回應
Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us.Please accept our sincere apology for having caused you problems.Your comment will be taken into consideration for us to improve our service.We will be so glad to have you again as our guest in the future.

8/10 不錯

YU YEH

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離車站很近,交通方便
於 2023 年 12 月住了 4 晚
MYSTAYS 金泽城酒店 前台 於 2024年2月2日的回應
非常感谢您入住HOTEL MYSTAYS 金泽城酒店。正如您提到的,我们酒店距离金泽站步行不到 5 分钟,交通十分便利。 希望您来金泽观光时再次入住我们的酒店。最后但并非最不重要的一点是,我们非常感谢您花时间与我们分享您的宝贵反馈。

8/10 不錯

YU CHENG

於 2023 年 9 月住了 2 晚
Receptionist, Hotel Mystays Kanzawa Castle 於 2023年10月1日的回應
Thank you for your review of our hotel!We hope that you will choose to stay with us again in the future.

10/10 優異

CHEN-LUNG

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
員工敬業精神佳
於 2023 年 9 月住了 1 晚
Receptionist, HOTEL MYSTAYS 於 2023年9月26日的回應
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 不錯

Chun Tim

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通便利,鄰近金澤站
交通便利,提供泊車,停車場可以多次出入
於 2023 年 9 月住了 1 晚
HOTEL MYSTAYS Kanazawa Castle Reception 於 2023年9月24日的回應
Thank you very much for staying at HOTEL MYSTAYS Kanazawa Castle.Thank you for using our parking lot. Parking lots must be reserved in advance and separate from your accommodation reservation. If you are coming by car, please make a reservation in advance and we will notify you as soon as a space becomes available. In addition, you can freely enter and exit the hotel's parking lot until check-out time, so please feel free to use your car to explore the city of Kanazawa.We look forward to seeing you again soon.

10/10 優異

CHIACHIA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Receptionist, HOTEL MYSTAYS 於 2023年8月15日的回應
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 優異

Mang

於 2023 年 8 月住了 1 晚
Receptionist, HOTEL MYSTAYS 於 2023年8月15日的回應
Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us.We are glad to hear that you have enjoyed a comfortable stay at our hotel.We sincerely hope to welcome you again at our hotel.

8/10 不錯

PUI WAI

於 2023 年 6 月住了 1 晚
Hotel Mystays Kanazawa Castle front 於 2023年7月4日的回應
Thank you for using HOTEL MYSTAYS Kanazawa Castle. Also, thank you for taking the time out of your busy schedule to rate our hotel. We are looking forward to seeing you again.

10/10 優異

Yiu Hang

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very tidy and clean. Air-con works well. But room is small and hard to open luggage. Unexpectedly the hotel have onsen (hot spring), very comfortable!
於 2023 年 6 月住了 1 晚
Receptionist, HOTEL MYSTAYS Kanazawa Castle 於 2023年6月15日的回應
Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us.We apologize for letting you feel uncomfortable because the room is small.We also have a Deluxe triple room which is the biggest. Please consider using them for next your stay.

10/10 優異

PO WEI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Receptionist, HOTEL MYSTAYS Kanazawa Castle 於 2023年6月12日的回應
Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us.We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.

8/10 不錯

Yuk wah

於 2023 年 4 月住了 1 晚
Receptionist, HOTEL MYSTAYS Kanazawa Castle 於 2023年5月4日的回應
Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle. And we appreciate you taking your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future. Best Regards,

6/10 一般

真實旅客

家人同遊
不滿:整潔度、職員與服務和客房舒適度
small room
於 2023 年 2 月住了 2 晚
Receptionist, HOTEL MYSTAYS Kanazawa Castle 於 2023年2月20日的回應
Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us.We apologize for letting you feel uncomfortable because the room is small for you.We also have a Deluxe triple room which has a separate bathroom and a toilet. Please consider using them for next your stay.

10/10 優異

SHITING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
還不錯
於 2023 年 1 月住了 1 晚
Receptionist, HOTEL MYSTAYS 於 2023年2月7日的回應
Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us.We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.Best Regards,

10/10 優異

kin man

讚好:整潔度、住宿狀況和客房舒適度
房間比預期大,很整潔。 交通很方便,附近名店林立,食店也多。
於 2023 年 1 月住了 3 晚
Receptionist 於 2023年2月5日的回應
Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time to write to us.Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests.When you travel to Ishikawa area in the future, we sincerely hope that you will consider our hotel for your stay.Sencerely.

8/10 不錯

MING CHUAN

讚好:整潔度、住宿狀況和客房舒適度
入住飯店還必需額外多付200日圓的費用。(費用名稱叫什麼我忘了) 飯店用的是DHC系列, 在櫃檯附近還有提供化妝水 乳液 卸妝油,可自行取用。 房間很舒適, 看起來不會像舊舊的飯店, 以1300左右的台幣來說, 我覺得很划算 ! 離金澤車站走路十分鐘內可到達 只是櫃台人員有點冷淡
於 2021 年 1 月住了 1 晚
フロントスタッフ 於 2021年1月10日的回應
非常感谢您在众多酒店中选择入住HOTEL MYSTAYS Kanazawa Castle,更感谢您与我们分享您宝贵的意见。 非常高兴能让您本次入住有非常好的感受。 但是,很抱歉让员工感到不舒服。 请容许我们邀请您能再次选择入住。全体员工真诚期待您的再次光顾。

8/10 不錯

Miu ying

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
好方便,環境好舒服,但有蚊!😂
於 2020 年 2 月住了 1 晚
Receptionist 於 2020年3月4日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We sincerely appreciate your warm compliments. We will be so glad to have you again as our guest in the future. Sincerely,

8/10 不錯

Kit Man

讚好:職員與服務
於 2019 年 12 月住了 1 晚

8/10 不錯

WUN KI

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間舒適 近金澤駅 設施齊全
房間:乾淨舒服,最大特點係馬桶一間房,洗手盆沖涼房另一間,唔會出現爭廁所情況,同大部分酒店唔同。沖涼房都大,完全唔覺得逼。 地點:距離金澤駅10分鐘路程,對面馬路有食品超市。唯一缺點係附近冇便利店,最近都要去到金澤駅。
於 2020 年 2 月住了 5 晚
Receptionist 於 2020年2月28日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We sincerely appreciate your warm compliments. Each room has their own bathroom and we also have a public bath in North Tower. We hope you enjoyed it. We apologize for the inconvenience. There are some convenience stores within a five minute walk, and a small supermarket within a minute walk from our hotel. We are happy to give you the information about the area anytime at front desk. We sincerely hope to welcome you again at our hotel. Sincerely,

8/10 不錯

chunmin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

8/10 不錯

kwan wai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

10/10 優異

NiYing

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚

8/10 不錯

JEN MIN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離車站近
房間小,浴廁非常小而舊,大澡堂也很小。
於 2020 年 2 月住了 2 晚
Receptionist 於 2020年2月9日的回應
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We deeply apologize for letting you feel uncomfortable because the room and the bathroom are small. Deluxe triple room is the biggest room in our hotel, and it also has a separate bathroom and a toilet. Please consider using them for next your stay. We sincerely hope to welcome you again at our hotel. Sincerely,

10/10 優異

Yuen Chung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間設備齊全,房間大小比一般日本酒店大少少,酒店有大浴場,晚上可以去放鬆一下,酒店亦有付費停車場。酒店到金澤車站都很近,只有6-7分鐘步程,所以衣食住行都很方便,這酒店值得推介。
於 2020 年 2 月住了 1 晚
Receptionist 於 2020年2月9日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Thank you for the great review of our hotel! We sincerely appreciate your warm compliments. Each room has their own bathroom and we also have a public bath in North Tower. We hope you enjoyed it. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Sincerely,

6/10 一般

真實旅客

家人同遊
讚好:職員與服務
房間和洗手間有點小,放在Lobby 的備用品標示不明顯
於 2020 年 1 月住了 1 晚
Sincerely, Receptionist 於 2020年2月3日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. However, we apologize for letting you feel uncomfortable due to the room. We also have a public bath and Deluxe triple room which is the biggest room in our hotel and it also has a separate bathroom and a toilet. Please consider using them for next your stay. We sincerely hope to welcome you again at our hotel.

10/10 優異

真實旅客

於 2020 年 1 月住了 3 晚

10/10 優異

Sing-How

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

於 2020 年 1 月住了 4 晚

8/10 不錯

HSIN-PEI

讚好:整潔度和職員與服務
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店性價比極高, 員工友善,會講國語,位置好近車站, 房間夠開行李 ps 枕頭仲有兩款一硬一軟,非常貼心
於 2020 年 1 月住了 1 晚
Receptionist 於 2020年1月29日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Thank you for the great review of our hotel! We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. Our hotel is located a 5 minute-walk from Kanazawa station and it is very convenient to go to most of the sightseeing places in Kanazawa. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Sincerely,

8/10 不錯

Chao Pin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is clear and tidy. That’s good to know that there is a public pool and it really help us relax a lot.
於 2019 年 12 月住了 1 晚
Receptionist 於 2020年1月17日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Thank you very much for your compliment regarding the guestroom. We are very glad that you liked the room and the public bath. Each room has their own bathroom and we also have a public bath in North Tower. We hope you enjoyed staying at our hotel. When your travel plan brings you to our area in the future, we hope you will consider HOTEL MYSTAYS Kanazawa Castle for your stay. Sincerely,

8/10 不錯

真實旅客

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, reasonable price, overall good experience.
於 2019 年 12 月住了 3 晚
Receptionist 於 2020年1月4日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Thank you for your warm compliment. We are very happy that you enjoyed your stay at our hotel. When your travel plan brings you to our area in the future, we hope you will consider HOTEL MYSTAYS Kanazawa Castle for your stay. Sincerely,

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

4/10 欠佳

chui ling maggie

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯

Kin Lung

家人同遊
讚好:客房舒適度
於 2019 年 12 月住了 2 晚

10/10 優異

Wei-I

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
於 2019 年 12 月住了 1 晚
Receptionist 於 2019年12月30日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Thank you for the great review of our hotel! We sincerely appreciate your warm compliments When your travel plan brings you to our area in the future, we hope you will consider HOTEL MYSTAYS Kanazawa Castle for your stay. Sincerely,

8/10 不錯

SHU-FEN

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
兩人房型偏小,雖加大床但對高大的人來說,實在很難活動,尤其浴室。
於 2019 年 12 月住了 1 晚
Receptionist 於 2020年1月29日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are very grateful for your kind comments of our staff. Every staff member at our hotel will strive to provide good service to our guests. Our hotel is located a 5 minute-walk from Kanazawa station. And it is suitable for the base of sightseeing and the business. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Sincerely,

8/10 不錯

Kitchow (Hong kong)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location with very good breakfast, public bath is a bonus!
於 2019 年 12 月住了 3 晚
Receptionist 於 2019年12月30日的回應
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We are very glad that you seem to have enjoyed staying at our hotel. We sincerely appreciate your warm compliments. We have a buffet style breakfast restaurant. They mainly serve Japanese food but they also serve some western food,too. We are improving the menus everyday to make our guests more satisfied. We will be so glad to have you again as our guest in the future. Sincerely,

10/10 優異

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 1 晚

8/10 不錯

SHU CHI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚

10/10 優異

CHUN CHUNG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
已是第二次入住此飯店,都很滿意。
於 2019 年 12 月住了 1 晚
Receptionist 於 2019年12月29日的回應
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. Thank you for the great review of our hotel! We are very happy to hear that this is the second time for you to stay at our hotel. Words from our guests like yours are such an encouragement to us. We will be so glad to have you again as our guest in the future. Sincerely,

8/10 不錯

CHING HAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離金澤駅唔遠,有大浴場,便宜,房間細小,但可以同時打開兩個喼;只有茶包,沒有咖啡包!只有牙膏牙刷,沒有綿花棒,剃刀……等等
於 2019 年 12 月住了 1 晚
Receptionist 於 2019年12月29日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Each room has their own bathroom and we also have a public bath in North Tower. We hope you enjoyed it. Regarding the room size, some rooms could be a little bit too compact for those travelling with big suitcases and backpacks. It is quite difficult for us to renovate them as soon as possible due to the structure of the building, so we could fill your confidence with any other services instead. Thank you very much for your comment regarding the amenities in the guestroom. Your comment will be taken into consideration for us to improve our service. We sincerely hope to welcome you again at our hotel. Sincerely,

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離車站很近 服賜人員態度佳 願意再度入住
於 2019 年 12 月住了 1 晚
Receptionist 於 2020年1月29日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. We are very grateful for your kind comments of our staff. Every staff member at our hotel will strive to provide good service to our guests. Our hotel is located a 5 minute-walk from Kanazawa station. And it is suitable for the base of sightseeing and the business. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Sincerely,

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務和設施服務
房間比較細,地點離車站十分鐘,附近食肆不多,要去百貨公司食,再唔係就係巴士到香林坊,附近好似沒便利商店,只有細超市。
於 2019 年 12 月住了 1 晚
Receptionist 於 2019年12月29日的回應
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We apologize for letting you feel cramped because the rooms are small. We will take measures such as changing the arrangement of the bed and sofa. We will strive to improve to make the room comfortable as much as we can to our guest. There are some convenience stores and a supermarket near our hotel. The convenience stores are located a five-minute walk and the supermarket is only a one-minute walk from our hotel. We are happy to give you the information about the area anytime at front desk. We hope we can serve you again at our hotel in the future. Sincerely,

10/10 優異

Hsin Min

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很不錯
除了廁所有點小之外,Cp值很高!
於 2019 年 11 月住了 2 晚
Receptionist 於 2019年12月29日的回應
Dear Guest, Thank you for staying at HOTEL MYSTAYS Kanazawa Castle. And we appreciate you spending your time writing to us. Thank you for the great review of our hotel! We are very glad that you seem to have had a comfortable stay at our hotel. However we apologize for letting you feel uncomfortable because the bathroom is small. We also have a public bath and Deluxe triple room which has a separate bathroom and a toilet. Please consider using them for next your stay. We sincerely hope to welcome you again at our hotel. Sincerely,

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間較細....淋浴地方也較細小.....但都算整潔的
於 2019 年 11 月住了 2 晚
Receptionist 於 2019年11月27日的回應
Dear Guest, Thank you very much for choosing HOTEL MYSTAYS Kanazawa Castle.And we appreciate you taking your time writing to us. We apologize for letting you feel uncomfortable because the room and the bathroom are small. We also have a public bath and Deluxe triple room which is the biggest room in our hotel and it also has a separate bathroom and a toilet. Please consider using them for next your stay. We hope we can serve you again at our hotel in the future. Sincerely,