Speedy check-in/out, you can see the harbor from your room (if you chose the harbor view room), people who choose the business room types can have free laundry/iron service (one shirt/day). Hotel is next to the department store,so it's convenient for shopping; also, there are various choice at the underground food court, you can go to the underground supermarket as well.
Unfortuntately the service seems to be going downhill. When we first checked in the room had not been properly cleaned. There was hair and visible dust lying on the floor. Supposedly he bed sheets and pillow cases would be changed every day unless customers put a sign given by the hotel on the bed in the morning. I found one of the pillow cases unclean and therefore wanted the bed sheets and pillow cases changed, so I DID NOT put the sign on the bed. When we returned in the evening, we noticed that the sheets had been changed but NOT the pillow cases. Another disappointing experience was that the cleaning staff started cleaning at around 9:00 am next door. The walls were very thin and the cleaning staff did not make any effort to keep the noise level as low as possible. They would drop equipment loudly in the corridor and keep banging against the walls with their brooms. The impression I got was that we should get up immediately and vacate our room so that they could tidy up our room as well.