Very good delicious food ,,but water is not free ,,Not enough staff and stuff. Everything is alright,, I like it.
Denzel
4/10 欠佳
真實旅客
2016年2月10日
讚好:整潔度
不滿:住宿狀況和客房舒適度
不滿意
太舊太偏僻,沿山而建,上落出入不便,泳池太細小。
真實旅客
8/10 不錯
真實旅客
2015年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Second visit
We visited Centara Villas again after 4 years. The hotel has been refurnished a little bit. The villa looked newer than before. However, we did't like the windows were sealed and could not be open anymore. I could not enjoy fresh air in our room. The fan was too strong even we turned it to the slowest. Aircon was blowing directly toward the bed. Very uncomfortable, we need to turned the aircon off.
The hotel staffs are younger, but still as friendly and polit as before. Especially the cleaning ladies and male workers. They always greet us when we walked down to the beach.
The food in the hotel restaurant was very tasty. What a pretty that I could not try the coconut cream brulee since the oven was broken...the waitress forgot to place our order on the first night. We waited for 1 hour and the waitress bought us a bill asking us to pay. Indeed, we have not eaten anything yet.....after that we waited for another 20 mins and finish the dinner being stayed in the restaurant for 2 hours.....it rained a lot during our stay in early Dec. The waiters always scolled down the plastic tent from the restaurant entrance even the seats in the entrance were empty. It is better to take care the customers first and prioritize to put the tent besides the occupied seats.
Overall, everything is quite nice. Our stay was ok.
The hotel is far to everywhere. The swimming pool and beach are great. The food of tea time and dinner were good, but the quality of the breakfast buffet was poor than a 4-star hotel should have and variety of the food was few.
The room was not clean when I checked-in, many sands on the floor of the room and some dead insect at the bathroom. No warm/hot water in the bathroom. The staff tried to fix it but still no change. They came my room second time to check again and finally we got little warm water. Btw, I heard another room guest complaint the air-conditioner had some problem...maybe this hotel is old.
DD
10/10 優異
Amy
2024年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was exceptional
Amy
於 2024 年 4 月住了 4 晚
10/10 優異
Joanna
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stunning beach front location: 3 lovely pools and good breakfast buffet.