Holiday Inn Express Hong Kong Kowloon CBD2 於 2024年4月2日的回應
Dear man kin,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2. This is our honor to receive your full score and we are happy to know that you are satisfied with the overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Yours Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
10/10 優異
Jinming
家人同遊, 商務旅客
2024年3月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A good choice for this trip. Nice breakfast, kind service.
A little noisy for the outside traffic.
Jinming
於 2024 年 3 月住了 2 晚
Dennis Hui General Manager 於 2024年3月19日的回應
Dear Jinming, Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your full score and we are happy to know that you are satisfied with the overall staying experience including the complimentary breakfast and our customer service. Customer satisfaction is one of the most concerned areas for the hotel. We committed to making every possible effort to provide a comfortable, clean and friendly accommodations. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to welcoming you back to our hotel in the near future. Yours Faithfully, Dennis Hui General Manager
8/10 不錯
Wun Mui
2024年1月25日
Wun Mui
於 2024 年 1 月住了 2 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2024年4月2日的回應
Dear Wun Mui,Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. This is our honor to receive your high score. Customer satisfaction is one of the most concerned areas for the hotel. Your comments are important to us, it enables us to enhance guest stay experience. We look forward to having an opportunity to serve you again in the near future. Yours Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
10/10 優異
Letty
2024年1月16日
讚好:整潔度、職員與服務和住宿狀況
Letty
於 2024 年 1 月住了 1 晚
Dennis Hui, General Manager 於 2024年1月17日的回應
Dear Letty,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your full score and we are happy to know that you are satisfied with your overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Dennis HuiGeneral Manager
8/10 不錯
LING LINDA
2024年1月15日
LING LINDA
於 2024 年 1 月住了 1 晚
Dennis Hui, General Manager 於 2024年1月17日的回應
Dear LING LINDA,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your high score and we are happy to know that you are satisfied with your overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Dennis HuiGeneral Manager
8/10 不錯
Wing Ching
家人同遊
2024年1月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wing Ching
於 2023 年 12 月住了 14 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2024年2月7日的回應
Dear Wing Ching, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. This is our honor to receive your high score. Thank you very much for your support, we look forward to having an opportunity to welcome you back in the near future. Yours Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
10/10 優異
Vanessa
家人同遊
2024年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vanessa
於 2023 年 12 月住了 9 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2024年2月7日的回應
Dear Flavio, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2. This is our honor to receive your full score. Thank you very much for your support, we look forward to having an opportunity to welcome you back in the near future. Yours Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
10/10 優異
Shuk Yee
2023年12月30日
Shuk Yee
於 2023 年 12 月住了 4 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2024年1月2日的回應
Dear Shuk Yee,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon. This is our honor to receive your full score and we are happy to know that you are satisfied with your overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Yours Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
6/10 一般
Shirley
2023年12月27日
Shirley
於 2023 年 12 月住了 1 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2024年1月5日的回應
Dear Shirley,Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2. Customer satisfaction is one of the most concerned areas for the hotel. We committed to making every possible effort to provide a comfortable, clean and friendly accommodations. Thank you very much for your support. We look forward to having an opportunity to serve you in the near future.Your Sincerely,Holiday Inn Express Hong Kong Kowloon CBD2
10/10 優異
Pai Hung
家人同遊
2023年12月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pai Hung
於 2023 年 12 月住了 1 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2023年12月27日的回應
Dear Pai Hung,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your full score and we are happy to know that you are satisfied with your overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Your Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
10/10 優異
Vanessa
家人同遊
2023年12月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vanessa
於 2023 年 12 月住了 2 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2023年12月27日的回應
Dear Vanessa,Thank you for your recent stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your stay experience. We are delighted to receive your perfect score and glad to learn that you enjoyed your stay with us. We appreciate your support and will continue to strive for excellence. We look forward to serving you again in the near future. Yours Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
6/10 一般
Sze Man
2023年12月15日
Sze Man
於 2023 年 12 月住了 2 晚
10/10 優異
Sin Cheung,
家人同遊
2023年12月7日
讚好:整潔度、職員與服務和住宿狀況
Clean room, friendly and efficient staff
Sin Cheung,
於 2023 年 12 月住了 4 晚
Dennis Hui General Manager 於 2023年12月8日的回應
Dear Sin Cheung,Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and giving us a full score for your recent stay. We are glad to learn that you are satisfied with the hotel cleanliness and customer service. As the World adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests – by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for all our guest. Customer satisfaction is one of the most concerned areas for the hotel. Your comments are important to us, it enables us to enhance guest stay experience. We look forward to having an opportunity to serve you again in the near future. Your Sincerely, Dennis Hui General Manager
6/10 一般
Wah Fuk
商務旅客
2023年12月5日
Wah Fuk
於 2023 年 11 月住了 8 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2023年12月6日的回應
Dear Wah Fuk,Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2. Customer satisfaction is one of the most concerned areas for the hotel. We committed to making every possible effort to provide a comfortable, clean and friendly accommodations. Thank you very much for your support. We look forward to having an opportunity to serve you in the near future.Your sincerely,Holiday Inn Express Hong Kong Kowloon CBD2
8/10 不錯
Kwok Fai Terence
2023年11月29日
Kwok Fai Terence
於 2023 年 11 月住了 1 晚
8/10 不錯
Imelda
2023年11月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Imelda
於 2023 年 11 月住了 7 晚
Dennis Hui, General Manager 於 2023年12月18日的回應
Dear Imelda,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your high score and we are happy to know that you are satisfied with your overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Yours Faithfully, Dennis HuiGeneral Manager
Holiday Inn Express Hong Kong Kowloon CBD2 於 2023年11月23日的回應
Dear Paul Wai Leung, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. This is our honor to receive your full score. Customer satisfaction is one of the most concerned area for the hotel. We committed to making every possible effort to provide a comfortable, clean and friendly accommodations. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to serve you in the near future.Your sincerely,Holiday Inn Express Hong Kong Kowloon CBD2
Dear Kayan,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your full score and we are happy to know that you are satisfied with your overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Yours Faithfully, Dennis HuiGeneral Manager
2/10 很差
Chi Keung Nicky
2023年11月10日
Chi Keung Nicky
於 2023 年 10 月住了 17 晚
10/10 優異
真實旅客
家人同遊
2023年11月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable bed. Good view from the room. Overall happy with the stay!
真實旅客
於 2023 年 11 月住了 7 晚
Dennis Hui, General Manager 於 2023年11月10日的回應
Dear Guest,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your full score and we are glad to hear that you enjoyed our room arrangement. Customer satisfaction is one of the most concerned areas for the hotel. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Yours Faithfully, Dennis Hui General Manager
8/10 不錯
真實旅客
2023年11月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 11 月住了 1 晚
Dennis Hui, General Manager 於 2023年11月10日的回應
Dear Guest,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your high score and we are happy to know that you are satisfied with your overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Yours Faithfully, Dennis HuiGeneral Manager
8/10 不錯
shuping
2023年10月25日
shuping
於 2023 年 10 月住了 1 晚
Dennis Hui, General Manager 於 2023年10月27日的回應
Dear shuping,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your high score and we are happy to know that you are satisfied with your overall experience. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to welcome you back in the near future. Yours Faithfully, Dennis HuiGeneral Manager
10/10 優異
Chau Wa Sharon
多人同遊
2023年10月22日
讚好:職員與服務和客房舒適度
Chau Wa Sharon
於 2023 年 10 月住了 1 晚
Holiday Inn Express Hong Kong Kowloon CBD2 於 2023年10月24日的回應
Dear Chau Wa Sharon, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2. This is our honor to receive your full score and we are glad to know that you are satisfied with the overall experience. Customer satisfaction is one of the most concerned areas for the hotel. We committed to making every possible effort to provide a comfortable, clean and friendly accommodations. And we promised that we will keep it up and to be the Great Hotels Guests Love. We look forward to welcoming you back to our hotel in the near future. Your Sincerely, Holiday Inn Express Hong Kong Kowloon CBD2
8/10 不錯
Sze Man
2023年10月5日
讚好:整潔度、職員與服務和住宿狀況
Sze Man
於 2023 年 10 月住了 3 晚
10/10 優異
Sihui
家人同遊
2023年9月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Value for money
Sihui
於 2023 年 9 月住了 2 晚
Dennis Hui General Manager 於 2023年9月26日的回應
Dear Sihui, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. This is our honor to receive your full score and we are glad to know that you are satisfied with the overall experience and recognized us as “Value for Money”. Customer satisfaction is one of the most concerned areas for the hotel. We committed to making every possible effort to provide a comfortable, clean and friendly accommodations. And we promised that we will keep it up and to be the Great Hotels Guests Love. We look forward to welcoming you back to our hotel in the near future. Your Sincerely, Dennis Hui General Manager
10/10 優異
Kar Wei
2023年9月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is pretty new and the room is in very good condition. The location is quite close to the MTR stations and shopping mall. Check in was a bit slow but I can tell the staff are doing their best already. Overall experience is pretty nice.
Kar Wei
於 2023 年 9 月住了 1 晚
Dennis Hui, General Manager 於 2023年9月25日的回應
Dear Kar Wei, Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. This is our honor to receive your full score. We are glad to hear that you are satisfied with the overall experience. It is true that we have a great location nearby MTR station, APM shopping mall and main Commercial buildings in Kwun Tong. Customer satisfaction is one of the most concerned areas for the hotel. We will keep it up and to be the Great Hotels Guests Love. We look forward to serving you again in the near future. Yours Faithfully, Dennis Hui General Manager
尊敬的Siu Hau, 感謝您選擇了入住香港九龍CBD2智選假日酒店, 並給予我們滿分好評。我們很高興得知您對整體的住宿體驗感到滿意。得到來賓對敝店的認同和肯定, 是對我們最大的鼓舞。敝店定必竭盡全力去維持優質的水平, 務求每一位來賓都會有一個難忘的旅程。我們衷心期待您的再次光臨!祝您事事順利,生活美滿。許天賜 敬上酒店總經理
8/10 不錯
Kit Wa Winnie
2023年8月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kit Wa Winnie
於 2023 年 8 月住了 3 晚
8/10 不錯
真實旅客
家人同遊
2023年8月15日
讚好:職員與服務和客房舒適度
不滿:整潔度
Quite disappointed by the hygiene conditions in the room but the front desk staff was very helpful and arranged another room quickly.
真實旅客
於 2023 年 8 月住了 2 晚
Dennis Hui General Manager 於 2023年8月16日的回應
Dear Guest,Thank you for choosing to stay at Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your valuable feedback with us. This is our honor to receive your high score and we are happy to hear that you are impressed with our customer service. Meanwhile, we will review the cleaning procedures in order to provide a better experience to our guest. Your comments are highly appreciated, as they allow us to improve and enhance the overall guest experience. We look forward to having an opportunity to welcome you back in the near future. Yours faithfully, Dennis Hui General Manager
Dear Chun hoi,Thank you for choosing Holiday Inn Express Hong Kong Kowloon CBD2 and sharing your staying experience with us. This is our honor to receive your full score and positive feedback. We are glad to know that you are satisfied with the overall experience. Customer satisfaction is one of the most concerned areas for the hotel. We committed to making every possible effort to provide a comfortable, clean and friendly environment. Thank you very much for your support, we will keep it up and to be the Great Hotels Guests Love. We look forward to having an opportunity to serve you again in the near future.Yours faithfully, Dennis Hui General Manager