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香港嘉里大酒店的評價

5 out of 5
香港嘉里大酒店
紅鸞道 38 號, 紅磡灣, 九龍

評價

9.2

卓越

10 分評分，優異；1000 則評價中有 719 則" "
8 分評分，不錯；1000 則評價中有 202 則" "
6 分評分，一般；1000 則評價中有 34 則" "
4 分評分，欠佳；1000 則評價中有 25 則" "
2 分評分，很差；1000 則評價中有 20 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

6/10 一般

Lok Yiu Eric

讚好：整潔度、設施服務和住宿狀況
原本選的房間竟然只剩下無障礙房, 被告知以為只是沒有浴缸, 原來浴室設計真的和醫院般給有身體障礙人士的,。家中有人需要這類房間會很不錯, 但個人休息度假的就很難接受這類房間。 最後都得到重新安排適當房間過了舒適一晚。 前台員工大都仍有戴口罩, 對酒店衛生形象十分重要！
於 2024 年 4 月住了 1 晚

10/10 優異

jay

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
good
於 2024 年 4 月住了 1 晚

10/10 優異

jay

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
good nice ang ok
於 2024 年 3 月住了 1 晚

8/10 不錯

Lau Yuk

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
House keeping and car park arrangements are not up to standard. Very bad experiences
於 2024 年 3 月住了 5 晚

10/10 優異

Kawk

讚好：整潔度、職員與服務、設施服務和住宿狀況
Kerry hotel Hong Kong is great. It’s the one of best hotels in Hong Kong. Especially I want to thank Sirin who is so warm and professional. I will choose Kerry next time.
於 2024 年 3 月住了 1 晚

10/10 優異

jay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
good and nice hotel to stay
於 2024 年 2 月住了 1 晚

10/10 優異

CHEN

多人同遊
讚好：職員與服務和住宿狀況
非常非常好
於 2024 年 2 月住了 2 晚

10/10 優異

jay

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
good and nice
於 2024 年 1 月住了 1 晚

10/10 優異

Chi Ming

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
舒適，服務好！
於 2024 年 1 月住了 1 晚

10/10 優異

LIOUYEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很令人滿意
除了離市區稍為有點距離以外，一切都很棒👍
於 2024 年 1 月住了 1 晚

10/10 優異

Chun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

jay

讚好：整潔度、職員與服務和住宿狀況
good value
於 2024 年 1 月住了 2 晚

10/10 優異

Faan Yu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent view and great experience!!
於 2023 年 12 月住了 1 晚

10/10 優異

Tze Him Angus

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and comfy
於 2023 年 12 月住了 1 晚

10/10 優異

Lap Kiu

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

chi hang

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
第一次入住的體驗
非常好的一次住宿體驗，所有員工都服務周到且十分注重禮貌。
於 2023 年 12 月住了 1 晚

10/10 優異

Hon Sang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

su miao

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

6/10 一般

Chau Ling

於 2023 年 12 月住了 1 晚

10/10 優異

jay

讚好：整潔度、職員與服務和住宿狀況
不錯 很好
於 2023 年 12 月住了 3 晚

10/10 優異

Yuen Ting Janet

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very recommended one :) staff are very helpful and being very welcomed by them. Definitely will come back again!
於 2023 年 11 月住了 1 晚

10/10 優異

Heung Wing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

YUK TIN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Li

讚好：整潔度和職員與服務
good
於 2023 年 10 月住了 1 晚

10/10 優異

Sylvia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Wing Ki

於 2023 年 9 月住了 1 晚

8/10 不錯

Wing Sze Monica

於 2023 年 9 月住了 2 晚

10/10 優異

Lok Yiu Eric

讚好：整潔度、職員與服務、設施服務和住宿狀況
因為Expedia既錯誤，令入住過程有hiccup, 不過前台職員Arai處理態度反應出色（要執行流程及處理我的憂慮），至少維護到我對酒店運作的信心。 其他室內硬件良好(除了一盞房燈時暗呼亮）。房間舒適，好好休息了一晚！
於 2023 年 9 月住了 1 晚

10/10 優異

Min Kyoung

於 2023 年 8 月住了 1 晚

10/10 優異

Chin Chien

於 2023 年 8 月住了 1 晚

10/10 優異

Wing In

於 2023 年 8 月住了 1 晚

2/10 很差

Chun Cheung Michael

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Horrible experience, have stayed at many different hotels in Hong Kong but it was one of the worst experience. We stayed for more than 1 week, the king bed is made up of 2 single beds and the pillows are too soft and not comfortable. The room cleanliness is so so only. The bellboy at hotel parking area is rude. There are too many guests at the hotel and it’s a bit noisy in the corridor. Transportation wise, it’s about 10-15 mins walk to MRT, not particularly convenient. There are shops and restaurants tin the vicinity, which is the one only plus side. Overall, it’s more of a 4 stars hotel
於 2023 年 8 月住了 8 晚

8/10 不錯

daisy C L

於 2023 年 8 月住了 1 晚

10/10 優異

SHUWEN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 優異

Olivia Kar Pui

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious and clean room. The front desk is efficient and specially credit to Miss Kristy for the sincere service.
於 2023 年 8 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Surely come back
A wonderful experience staying in Kerry Hotel to celebrate my wife's birthday. Thanks for upgrading our room and preparing a cake for us. Overall environment is clean and fresh. Check-in counter works smoothly and efficiently. Took less than 2 mins for check in and out respectively. The service is excellent. Recommended!
於 2023 年 7 月住了 1 晚

4/10 欠佳

Yat Long

讚好：職員與服務
於 2023 年 7 月住了 1 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear Yat Long, thank you for choosing us for your recent stay and for sharing your stay experience with us. We are most concerned about your experience at Kerry and are sorry to hear that our service might not live up to your expectations. We would appreciate it if you could kindly contact us and share more feedback for us to investigate, if it is convenient for you. We truly wish to have the opportunity to regain your trust on your next visit. Yours sincerely, Martin Borrmann, Resident Manager

10/10 優異

Olivia Kar Pui

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice room with free upgrade to seaview with spectacular bath tub.
於 2023 年 7 月住了 1 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear Olivia, thank you for choosing us for your recent stay and for sharing your stay experience with us. We are most concerned about your experience at Kerry and are sorry to hear that our service might not live up to your expectations. We would appreciate it if you could kindly contact us and share more feedback for us to investigate, if it is convenient for you. We truly wish to have the opportunity to regain your trust on your next visit. Yours sincerely, Martin Borrmann, Resident Manager

10/10 優異

stanley w k

於 2023 年 7 月住了 1 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear Stanley, thank you for choosing us for your recent stay and for sharing your stay experience with us. We are most concerned about your experience at Kerry and are sorry to hear that our service might not live up to your expectations. We would appreciate it if you could kindly contact us and share more feedback for us to investigate, if it is convenient for you. We truly wish to have the opportunity to regain your trust on your next visit. Yours sincerely, Martin Borrmann, Resident Manager

10/10 優異

CHUN YIP

於 2023 年 7 月住了 1 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear Chun Yip, thank you for choosing us for your recent stay and for sharing your stay experience with us. We are most concerned about your experience at Kerry and are sorry to hear that our service might not live up to your expectations. We would appreciate it if you could kindly contact us and share more feedback for us to investigate, if it is convenient for you. We truly wish to have the opportunity to regain your trust on your next visit. Yours sincerely, Martin Borrmann, Resident Manager

10/10 優異

Mei Ling

於 2023 年 7 月住了 2 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear Mei Ling, thank you for choosing us for your recent stay and for sharing your stay experience with us. We are most concerned about your experience at Kerry and are sorry to hear that our service might not live up to your expectations. We would appreciate it if you could kindly contact us and share more feedback for us to investigate, if it is convenient for you. We truly wish to have the opportunity to regain your trust on your next visit. Yours sincerely, Martin Borrmann, Resident Manager

10/10 優異

CHING SAN

讚好：整潔度、職員與服務和住宿狀況
服務人員態度很棒！當不了解之処會詳細一一说明
於 2023 年 6 月住了 1 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
尊敬的賓客，非常感謝您選擇入住香港嘉里酒店，並分享此愉快的體驗。很高興得知您對酒店的服務感到稱心滿意。再次感謝您對敝酒店和香格里拉酒店集團的支持。您的評價將會持續鼓舞我們為尊貴的客人提供更盡善盡美的服務體驗。我們熱切期待著歡迎您再次蒞臨享受另一次美好的住宿體驗。倘若閣下需要任何協助，請隨時聯絡我們，我們定必傾力為您們效勞。敬祝安康 酒店經理 馬添民 謹啟

2/10 很差

po wah

於 2023 年 6 月住了 1 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear Po Wah, thank you for choosing us for your recent stay and for sharing your stay experience with us. We are most concerned about your experience at Kerry and are sorry to hear that our service might not live up to your expectations. We would appreciate it if you could kindly contact us and share more feedback for us to investigate, if it is convenient for you. We truly wish to have the opportunity to regain your trust on your next visit. Yours sincerely, Martin Borrmann, Resident Manager

10/10 優異

CHING SAN

讚好：整潔度、職員與服務和住宿狀況
太棒
於 2023 年 6 月住了 2 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
尊敬的賓客，非常感謝您選擇入住香港嘉里酒店，並分享此愉快的體驗。很高興得知您對酒店的服務感到稱心滿意。再次感謝您對敝酒店和香格里拉酒店集團的支持。您的評價將會持續鼓舞我們為尊貴的客人提供更盡善盡美的服務體驗。我們熱切期待著歡迎您再次蒞臨享受另一次美好的住宿體驗。倘若閣下需要任何協助，請隨時聯絡我們，我們定必傾力為您們效勞。敬祝安康 酒店經理 馬添民 謹啟

10/10 優異

My le

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚

10/10 優異

My le

於 2023 年 6 月住了 1 晚

10/10 優異

My le

於 2023 年 6 月住了 2 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear guest, thanks for rating us among the best! We truly value your continued support and look forward to welcoming you back next time for another delightful experience with us. Yours sincerely, Martin Borrmann, Resident Manager

8/10 不錯

Kim chuen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear Kim Chuen, thank you for choosing to stay at Kerry Hotel, Hong Kong. It was our pleasure having you stay at the hotel. We are glad to know you are satisfied with your stay overall and our heartfelt hospitality. We truly value your continued support and look forward to welcoming you back next time for another delightful experience with us. Yours sincerely, Martin Borrmann, Resident Manager

10/10 優異

PO WAN

於 2023 年 6 月住了 1 晚
Martin Borrmann, Resident Manager 於 2023年7月22日的回應
Dear Po Wan, thanks for rating us among the best! We truly value your continued support and look forward to welcoming you back next time for another delightful experience with us. Yours sincerely, Martin Borrmann, Resident Manager