Stayed in pool access room for 3 nights. The room is nothing special. Breakfast is standard. Kids love the water slide. There are many shops and restaurants just outside the hotel, so it's very convenience. All the staff, including receptionist, front entrance, pool bar, guys responsible for activities are very kind, polite and funny. I will rate 5 stars for these staff.
The only part I think the resort should aware is the kids club staff. I went to kids club 3 times during my stay. The kids club receptionist always show a coolness face. I saw a kid asked if he can play the TV games. Then the receptionist said it's for teenage ever through no one is playing and go back to the playroom. The kids said I don't want to play in the playroom. Then the receptionist said he can go back to your room if you don't want to stay. I don't think what she said is proper to a kid. Absolutely wrong person handle the kids club.
Overall, the resort is still a good place for family. I think I will consider to come back next time.