The pictures looked amazing.
We we so excited to stay for our first in Bali, however we walked into a room that had no been cleaned at all, bed sheets were filthy, sofa couch was terribly stained, the bathroom had not been cleaned, and also had wet paper stuck to shower ceiling. We could not stay there another minute. Wanted a full refund, however, were told we couldn’t as we booked through Expedia. had to walk 1 1/2 hours with our luggage to find another place to stay. Our spending money gone!
Dale
2025 年 4 月入住 7 晚
4/10 很差
Amir Hamzah Ratina
与配偶出行
2025 年 5 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall dismal. Rooms poorly maintained and plenty of baby roaches around esp near door and toilet areas. Woke up to one crawling on me (the horror!)
Room phone not working and had to constantlh text the concierge for stuffs like hairdryer and to make up bed etc. Room make up bed light indicator was not working as well. Requested to make up room, came back later at night and room still not made.
Do note they will charge a late checkout fee of 150k which we were not informed of. Lady at reception was rude and acted like we owed her a living. Spoke to her at checkout and she blatantly ignored me and responded to my partner instead.
Would not recommed. So many other hotels to choose from which are more conveniently located. This hotel is so run down and main areas like lobby toilet etc is beyond gross. (Main sink had vomit in it too which wasnt cleaned) ugh. Thank god i was out and about most of the day
Amir Hamzah Ratina
2025 年 5 月入住 3 晚
2/10 糟糕
Elaine
与配偶出行
2025 年 4 月 27 日
不满意:清洁度、员工和服务、住宿条件和设施
Upon checking in the staff said it was fully booked that my RESERVATION will not be honored anymore. Horrible and disaster experience. I don’t know which one to blame the Expedia’s credibility or hotel property.
Elaine
2025 年 4 月入住 4 晚
2/10 糟糕
Gurinder
与家人出行
2025 年 4 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施
we had very bad experience with the hotel staff. First they have changed our room then they cancel our breakfast. It wasn’t even clean.
Gurinder
2025 年 4 月入住 5 晚
4/10 很差
Daniel Mark
2025 年 4 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing poor location no restaurant no bar poor staff
Daniel Mark
2025 年 4 月入住 9 晚
8/10 还可以
lise
2025 年 4 月 19 日
满意:员工和服务
Lieu tres pratique lorsque l’on sort de l’aeroport.
Avec une piscine ou ol fait bon nager le lendemain pour se detendre. J’ai recu un excellent massage. La chambre etait calme. Mais l’hotel se situe au bord d’une rue tres passagere.
Hotel pratique.
lise
2025 年 4 月入住 1 晚
6/10 一般
Gooze
2025 年 4 月 18 日
不满意:住宿条件和设施,清洁度
Gooze
2025 年 4 月入住 1 晚
6/10 一般
Johnathan geoffrey allen
与配偶出行
2025 年 4 月 15 日
满意:员工和服务
不满意:服务设施,清洁度
So booking with expedia a flight hotel package, we arrived at the hotel at 10am was not allowed to enter our hotel til 2pm,
We also got apart of the deal "free breakfast" we never got, was told expedia tells lies when you book,
Elevator was not working when we were there,
They only cleaned our room once ,even after pressing the button for cleaning service,
Room smelt like mould
Johnathan geoffrey allen
2025 年 4 月入住 4 晚
8/10 还可以
HIROYUKI
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
HIROYUKI
2025 年 4 月入住 4 晚
6/10 一般
Tazvidya
商务旅客
2025 年 4 月 5 日
满意:服务设施
The room though clean was stuffy suggesting a need to check functionality of air con or air circulation.
Tazvidya
2025 年 3 月入住 1 晚
2/10 糟糕
Mr rendy
2025 年 4 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施
Mr rendy
2025 年 4 月入住 1 晚
10/10 超赞
Satgur
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Satgur
2025 年 3 月入住 14 晚
10/10 超赞
Kareezia
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good and worth the price. I extended my stay many times. The sheets did have some stains and a smell in the bathroom but over all I enjoyed my stay. Well worth the money.
Kareezia
2025 年 3 月入住 3 晚
6/10 一般
SHINOBU
与家人出行
2025 年 3 月 27 日
不满意:客房舒适度
SHINOBU
2025 年 3 月入住 1 晚
10/10 超赞
Brandon
2025 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
For the price, it was a fantastic hotel! Very comfortable and daily cleaning