外觀

布吉悅榕莊的評價

5 out of 5
布吉悅榕莊
33, 33/27 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket

評價

9.2

卓越

10 分評分,優異;768 則評價中有 553 則" "
8 分評分,不錯;768 則評價中有 150 則" "
6 分評分,一般;768 則評價中有 35 則" "
4 分評分,欠佳;768 則評價中有 13 則" "
2 分評分,很差;768 則評價中有 17 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

8.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

WING YU

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional hospitality from all the staff. Especially Tiffy from the Watercourt and Mook from Veya - they welcomed us and our baby Yau Yau with warmth. Our family enjoyed all our meals and activities at Banyan Tree. I also loved the cycling experience and the wonderful swimming pools. Overall we enjoyed our time here very much and would definitely come again in the future. Recommending this to everyone, especially families with kids!
於 2023 年 9 月住了 6 晚
In Sun - Banyan Tree Team 於 2023年10月6日的回應
Dear Wing Yu,Thank you for taking the time to share your wonderful experience at Banyan Tree! We're delighted to hear about the exceptional hospitality you received, with a special mention to K.Tiffy from the Watercourt and K.Mook from Veya. It warms our hearts to know that you and your family enjoyed the meals, activities, and facilities. We're thrilled to have been a part of your memorable stay, and we eagerly look forward to welcoming you back in the future. Your recommendation means the world to us, especially for families with kids!Best regards,

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
大致上都很好. 唯一問題就係接待嘅員工,當時入住時,我已經同佢講清楚走嘅時間及內運車接我嘅時間,結果當走嘅時候,架內運車冇到,原來接待員工沒有跟進
於 2023 年 9 月住了 2 晚
In Sun - Banyan Tree Team 於 2023年10月6日的回應
Dear Anonymous,Thank you for your review. We're pleased to hear that you had an overall good experience. However, we sincerely apologize for the inconvenience caused by the shuttle service oversight during your check-out. Your feedback is essential, and we will address this issue with our reception team to ensure better communication and follow-up in the future. We appreciate your understanding and hope to welcome you back for a more seamless stay.Best regards,

10/10 優異

Oi kwan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
very relaxing
於 2023 年 9 月住了 4 晚
In Sun - Banyan Tree Team 於 2023年9月12日的回應
Dear Oi Kwan,Thank you for selecting Banyan Tree Phuket for your vacation. We greatly appreciate your visit. Looking forward to welcoming you again.

10/10 優異

Tammy Fai Fung

於 2023 年 9 月住了 5 晚
In Sun - Banyan Tree Team 於 2023年9月12日的回應
Dear Tammy Fai Fung,Thank you very much for your ten-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.

10/10 優異

Faye

於 2023 年 8 月住了 2 晚
In Sun - Banyan Tree Team 於 2023年8月31日的回應
Daea Faye,Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.Best regards,

8/10 不錯

Carina Kit Yu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good spa service , super good food quality at Veya, and overall good at other outlets, yet very limited choice of Eng TV channels, no movie channels on TV
於 2023 年 7 月住了 5 晚
Banyan Tree Phuket 於 2023年7月19日的回應
Thank you for selecting Banyan Tree Phuket for your vacation. We greatly appreciate your visit. We acknowledge your feedback and we would take this as our improvement points for better experience in your future stay.

10/10 優異

KING YAN SUNNY

親子同遊
讚好:整潔度、職員與服務和住宿狀況
The villa is clean, facilities quality maintained very well, safe, staff are nice. Carpark are available. Water activities in the lake are safe and enjoyable. There is a beach near the hotel that worth for a visit. Moreover, the outdoor activities booked and arranged by the hotel are of high qualities. I enjoy living in Banyan tree in Phuket very much and highly recommend to people who would like to travel to Phuket.
於 2023 年 7 月住了 4 晚
Banyan Tree Phuket 於 2023年7月19日的回應
Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.

10/10 優異

Cham Wan

於 2023 年 6 月住了 2 晚
Banyan Tree Phuket 於 2023年7月25日的回應
Thank you very much for your five-star rating. We sincerely appreciate it. We are looking forward to your future stay as soon as possible.

10/10 優異

Stephen

家人同遊
讚好:職員與服務和客房舒適度
於 2023 年 6 月住了 2 晚
Banyan Tree Phuket 於 2023年7月25日的回應
Thank you for your review; it was an honor for us that you chose Banyan Tree Phuket.

10/10 優異

Yat Wa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice villa value for money.
Calm, refreshing and peaceful. value for money. Staff are cheerful and helpful. Breakfast has wide variety of choices.
於 2023 年 6 月住了 4 晚
Banyan Tree Phuket 於 2023年6月19日的回應
Your kind words are greatly appreciated and will be shared with our team. We take pride in providing our guests with an enjoyable and memorable experience, and it is very rewarding to know that we were able to do that for you. We hope you had a great stay with us and look forward to seeing you again at Banyan Tree, a sanctuary for the senses.

10/10 優異

Yi Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Best regards, Sukree Photisarach Banyan Tree Phuke 於 2023年6月16日的回應
Dear Yi Ling Thank you for selecting Banyan Tree Phuket for your vacation. We greatly appreciate your visit. On behalf of the Banyan Tree Phuket Management Team, we welcome your feedback in order to improve our hotel and make it a better sanctuary for your future stays.

10/10 優異

Kit Ying

於 2023 年 5 月住了 2 晚
Best regards, Sukree Photisarach Banyan Tree Phuk 於 2023年6月16日的回應
Dear Kit Ying Thank you for selecting Banyan Tree Phuket for your vacation. We greatly appreciate your visit. On behalf of the Banyan Tree Phuket Management Team, we welcome your feedback in order to improve our hotel and make it a better sanctuary for your future stays.

10/10 優異

Juno

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
酒店配套一流
於 2023 年 5 月住了 3 晚
Banyan Tree Phuket 於 2023年5月25日的回應
Thank you for providing us with your compliment. We hope to have the opportunity to welcome you back in the near future and provide you with another memorable stay.

10/10 優異

Lo Wa

親子同遊
讚好:整潔度、職員與服務和住宿狀況
The Banyan Tree Phuket resort is suitable for family with children. We stayed in the grand 2 bedroom pool villa. The pool was well maintained. We also enjoyed the famous spa treatment in Banyan Tree Spa. Spa treatment required advance booking and it was fully booked 2 days in advance. The Thai restaurant, Saffron, served yummy and traditional Thai food; however, the restaurant had no air-conditioning. We could use the free bicycles to travel within the resort. Please bring along mosquito repellent. We definitely recommended this resort to other travellers.
於 2023 年 5 月住了 1 晚
Banyan Tree Phuket 於 2023年5月9日的回應
Thank you so much for your time sharing your experience and feedback with us. We take your feedback to improve our hotel to ensure that our hotel keeps maintaining our products and service at the highest level to create a memorable experience for our value guests like you. We look forward to welcoming you back to Banyan Tree Phuket, a sanctuary for the senses.

8/10 不錯

Jing

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 1 月住了 6 晚
Banyan Tree Phuket 於 2023年2月15日的回應
Thank you so much for your review on our hotel. We look forward to welcoming you again to Banyan Tree Phuket, a sanctuary for the senses.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 3 月住了 2 晚
Ed Di Luca 於 2020年5月28日的回應
Thank you for your 5/5 review! We look forward to welcoming you back!

10/10 優異

Yuk

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好,價錢貴但質素成正比 環境設施保養很好,不會感覺殘舊 服務一流,無論任何時候所有員工包括收拾房間和花園的員工都會向住客微笑打招呼 早餐非常好吃 但需換乘接駁車比較麻煩,到酒店外的車有時候等比較久
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常好的體驗!四大2小朋友玩得很開心!酒店附近沒有食肆,如需搵食要出附近小鎮搭的士300匹一程,小鎮那裏有超市可補給,周邊都好多美食選擇。在酒店住宿至小要住兩晚先滿足!
於 2019 年 11 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
環境清靜優美,房間舒適,員工態度非常友善有禮,泳池很正很大,按摩池也很大,唯獨是比較多蚊,水池很多青蛙,感覺上比較舊
於 2019 年 10 月住了 2 晚
Sriram Kailasam 於 2019年10月21日的回應
感谢您的评论和反馈

10/10 優異

真實旅客

於 2019 年 9 月住了 3 晚
Sriram Kailasam 於 2019年10月6日的回應
Thank you for your 5 stars!

10/10 優異

RickyLai

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店範圍寜靜,環境舒適,戶外泳池美觀;房間內部寬敞,設施齊全,房內有露天私人泳池,早餐美味、種類多選擇。
於 2019 年 9 月住了 2 晚
Sriram Kailasam 於 2019年10月8日的回應
Thank you for your review.

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
整個酒店設施的配套,環境優美,每位員工熱情有禮。私家沙灘很美。每間villa的室內泳池,很贊,package 包每日free cocktail ,正。最喜歡是massage & Spa 的質素,極力推薦!
於 2019 年 9 月住了 4 晚
Sriram Kailasam 於 2019年10月5日的回應
We highly appreciate your comments and 5 star reviews!

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 9 月住了 3 晚
Sriram Kailasam 於 2019年9月30日的回應
Thank you for your 5 out of 5 review!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
食及住宿都滿意 運輸等侯時間如可改善更好 食及住宿都滿意 運輸等侯時間如可改善更好 食及住宿都滿意 運輸等侯時間如可改善更好
於 2019 年 8 月住了 4 晚
Sriram Kailasam Area General Manager 於 2019年9月11日的回應
Dear Valued guest, Thank you for letting us host you on your recent stay and for leaving us the review. We are happy to note that our restaurants and our accommodation met your satisfaction. We do hope to welcome you back in the not too far future. Warm regards,

10/10 優異

Bik Shan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好
於 2019 年 8 月住了 4 晚
Sriram Kailasam 於 2019年10月5日的回應
Thank you for rating us 10 out of 10!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
環境優美jjhsgjehdgjehehjehehehehehehehheguhwhshuehehduehejheheuehehegegeghehe
於 2019 年 8 月住了 3 晚
Sriram Kailasam 於 2019年10月5日的回應
Thank you for your 5 star review!

6/10 一般

真實旅客

於 2019 年 8 月住了 2 晚
Area General Manager 於 2019年8月29日的回應
Dear Valued guest, Thank you for staying with us on your recent stay and for scoring us. If you have some more details to share with us, please do not hesitate to drop us a note at the email provided on the hotel website. We are looking forward to hearing from you soon. Warm regards, Sriram Kailasam

10/10 優異

Man (Hong Kong)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything’s the best. Especially the staff. Love this place.
於 2019 年 8 月住了 3 晚
Area General Manager 於 2019年8月29日的回應
Dear Man, It was a pleasure to host you on your recent staycation and thank you for giving us the positive review! I am delighted to learn that Banyan Tree Phuket has become your beloved holiday destination and the unparalleled team and I are excited to welcome you back for another fabulous visit. Warm regards, Sriram Kailasam

6/10 一般

Yinyu

不滿:整潔度和客房舒適度
於 2019 年 8 月住了 2 晚
Sriram Kailasam, Area General Manager 於 2019年8月15日的回應
Dear Yinyu, Thank you for let us to host you on your recent holidays and for rating us. I would be pleased if you could share an additional information regarding your stay at the email provided on the hotel website. Warm regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 4 晚
Sriram Kailasam 於 2019年8月12日的回應
Thank you for your 5-star rating!

10/10 優異

Travis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Sriram Kailasam 於 2019年8月12日的回應
Thank you for rating Banyan Tree Phuket 10 out of 10! We cant wait to welcome you back!

10/10 優異

真實旅客

讚好:整潔度和職員與服務
於 2019 年 6 月住了 3 晚
Sriram Kailasam 於 2019年8月12日的回應
Thank you for taking the time to rate us 5 stars!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Nice service, nice and clean room with gifts. Staff are helpful. Thank you.
於 2019 年 6 月住了 3 晚
Sriram Kailasam - Area General Manager 於 2019年6月20日的回應
Dear Traveler, It was a great honor to host you on your wonderful family holidays. Thank you for your time to create us the nice review. We can't wait for extending our service excellence again on your next family holidays. Warm regards, Sriram Kailasam Area General Manager

10/10 優異

John (Hong Kong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is spacious and the pool is gorgeous. Wonderful experience!
於 2019 年 6 月住了 2 晚
Sriram Kailasam - Area General Manager 於 2019年6月14日的回應
Dear John, Thank you very much for your wonderful review! Warm regards, Sriram Kailasam Area General Manaher

10/10 優異

Wai Lan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Sriram Kailasam 於 2019年12月23日的回應
Thank you for rating us 10 out of 10!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 4 晚
Sriram Kailasam 於 2019年12月23日的回應
Thank you for your 5 star review!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
豪華舒適,放鬆身心精選。
整體來說非常出色,Villa 地方大、設備豪華,整齊清潔,令人滿意。浴室超大,連同蒸氣浴,非常舒服。Double Pools 令人放鬆、設計吸引,TV房設備齊全,簡直可以整天留在房內。洒店內的其他佩套齊全,手信伴手禮店或是餐廳都有水準。Buggy 安排方便稱心。由酒店來往機場或是其他景點都算是方便。
於 2018 年 12 月住了 3 晚
Sriram Kailasam, Area GM Banyan Tree Phuket 於 2019年3月11日的回應
Dear Valued guest, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

8/10 不錯

K (HK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
優點: 我是入住Spa房的, 房間很大,睡床很清潔和打開電簾看著蓮花池很relax, 泳池比一般pool villa大很多很清潔即使晚上亦沒有小昆蟲飛到泳池上, 每天的水果供應款式有點不同不會食厭, 不論守門口或維修的技工至其他部門職員都非常有善有禮貌, 送到房內食物是24小時還有很多選擇,價錢也算便宜, 整體都非常好. 缺點: 我是自駕的,google地圖指示跟酒店大門位置不同,酒店大門名稱不顯眼找了很久才到. 在check in時職員知道我是夜機主動說延後我的退房時間,但隔天後才收到通知沒有延後退房, 很失望亦打亂了行程.
於 2018 年 11 月住了 2 晚
Sriram Kailasam - Area General Manager 於 2019年3月2日的回應
Dear K, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

10/10 優異

po yee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
各方面很好,但加床的床是凹陷的,不太舒服,另外每天要收額外費用,有點意外
於 2018 年 10 月住了 2 晚
Sriram Kailasam - Area General Manager 於 2019年3月2日的回應
Dear po yee, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

8/10 不錯

Charles (Bangkok)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店雖然比較舊,但可以感覺用心維護、員工服務親切、早餐豐富且美味,相當悠閒放鬆的resort。但缺點是,日式餐廳"泰平",美味程度跟消費金額不成正比,不建議在日式餐廳用餐。
於 2018 年 10 月住了 1 晚
Sriram Kailasam - Area General Manager 於 2019年3月2日的回應
Dear Charles, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

10/10 優異

Vince (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A very nice experience to stay in Banyan tree Phuket, they have a lot of facilities and even a private beach in the resort. One of the must-try hotel in Phuket.
於 2018 年 10 月住了 2 晚
Sriram Kailasam - General Manager 於 2019年3月1日的回應
Dear Vince, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

10/10 優異

Cathy (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice resort
Great experience for relaxing trip, we very much enjoy the very first Phuket visit and will back soon
於 2018 年 9 月住了 2 晚
Sriram Kailasam - Area General Manager 於 2019年3月1日的回應
Dear Cathy, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

10/10 優異

Hoi Wai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
Sriram Kailasam - General Manager 於 2019年2月26日的回應
Thank you for highly rating us in all aspects of you holidays with us at Banyan Tree Phuket.

10/10 優異

Chi Wa

Nice hotel
於 2018 年 9 月住了 1 晚
Sriram Kailasam - General Manager 於 2019年2月28日的回應
Dear Chi Wa, Thank you for your short kind comment. We hope to have the opportunity to host you again for your next visit. Warm regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 2 晚
Sriram Kailasam - Area General Manager 於 2019年3月2日的回應
Thank you for taking your time to highly rate us on this travel forum site!

10/10 優異

roy (hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
High quality service
High quality service . Although a bit old, still remain clean and good feeling
於 2018 年 8 月住了 4 晚

10/10 優異

Buzzbo (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great staying at Banyan
The staff are nice and helpful. The villa is great, clean and comfortable. I tried all the restaurants at Banyan and food is good. The spa is excellent!
於 2018 年 7 月住了 3 晚
Sriram Kailasam, Area GM Banyan Tree Phuket 於 2019年3月2日的回應
Dear Buzzbo, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
渡假旅遊
酒店環境尚可,够宽敞但設施比較舊,看來需要翻新了。食品一般,如有車往外尋找美食也不難。戶外活動不多,要參加推介計劃,黃昏海灘騎馬是不錯的選擇,Hanuman world都幾值得玩。
於 2018 年 7 月住了 4 晚
Sriram Kailasam, Area GM Banyan Tree Phuket 於 2019年3月2日的回應
Dear Valued guest, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.

10/10 優異

Pui Yee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
全方位酒店
完美
於 2018 年 6 月住了 3 晚
Sriram Kailasam - Area General Manager 於 2019年3月2日的回應
Thank you for taking time to leave us your short kind review!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境很好, 非常適合喜歡游泳的人, 一出門便到泳池, 無時無刻都可以游泳。服務態度亦很好, 酒店服務員很貼心。但怕昆蟲的人可能要想一想,因為泳池和浴缸都是露天, 開門出入會有很多昆蟲爬入室內。
於 2018 年 6 月住了 2 晚
Sriram Kailasam, Area GM Banyan Tree Phuket 於 2019年3月2日的回應
Dear Valued guest, Thanks for the kind review. There is no greater pleasure than to welcome our guests back.