露台/庭院

奧蘭多希爾頓布納維斯塔酒店 - 迪士尼泉®區的評價

4 out of 5
奧蘭多希爾頓布納維斯塔酒店 - 迪士尼泉®區
1751 Hotel Plaza Blvd, Lake Buena Vista, FL

評價

8.4

很好

10 分評分,優異;1220 則評價中有 668 則" "
8 分評分,不錯;1220 則評價中有 275 則" "
6 分評分,一般;1220 則評價中有 161 則" "
4 分評分,欠佳;1220 則評價中有 75 則" "
2 分評分,很差;1220 則評價中有 41 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Jie

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very Very Good
於 2022 年 5 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2022年7月20日的回應
Thank you for the awesome 5 star review! We are so pleased you had such a great stay!

8/10 不錯

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2021 年 5 月住了 3 晚

10/10 優異

Yisel

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a pleasant stay
於 2024 年 1 月住了 1 晚

10/10 優異

jean

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was all very courteous and helpful. We loved having the market downstairs for purchasing breakfast and lunch. The pool area is very nice.
於 2024 年 3 月住了 6 晚
Hilton Orlando Lake Buena Vista 於 2024年3月25日的回應
We are pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 優異

Rhaul

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年3月26日的回應
Thank you for your great review. We hope to welcome you again soon.

8/10 不錯

Marisol

家人同遊
讚好:職員與服務、設施服務和住宿狀況
After checking in upon entering the room, hair was found on the toilet seat and a few hairs in the bathtub. The next morning after house keeping came in, the hairs found in the bathtub were in the same position meaning tub was not cleaned. Also room temperature was warm although thermostat marked at 68 degrees. On a positive note, great water temperature and pressure in the shower
於 2024 年 3 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年3月21日的回應
Thank you for your feedback and we will be sure to share your comments with our management team to ensure that improvements are made to our product and service. We hope to have the opportunity to welcome you again in the near future.

6/10 一般

SCOTT

讚好:職員與服務
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月21日的回應
Thank you for your feedback in regard to your stay.

8/10 不錯

Richard

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Hotel met all my needs and was close to my Gartner conference. The transportation to my Gartner conference was very convenient. Overall a great experience at this hotel.
於 2024 年 3 月住了 3 晚
Jared 於 2024年3月18日的回應
We're glad you enjoyed your stay!

8/10 不錯

Duncan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月21日的回應
Thank you for your review!

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Over all great stay. There were some minor room issues but nothing big. Great location
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月21日的回應
We greatly appreciate your feedback and we hope to see you again soon!

10/10 優異

Robert

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月21日的回應
Thank you for your great review. We hope to welcome you again soon.

10/10 優異

Bryce

讚好:整潔度、職員與服務和住宿狀況
Close to Disney springs entertainment district
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月13日的回應
Thank you so much for your amazing review!

10/10 優異

Vanessa

讚好:整潔度、職員與服務和住宿狀況
Good location near Disney springs
於 2024 年 3 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年3月13日的回應
Many thanks for your great review!

10/10 優異

Kendall

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bartenders were great & the staff all very friendly. Comfy beds, easy check-in, easy access to Disney Springs and all Disney amenities. Would definitely stay here again for a full Disney vacation
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月11日的回應
Thank you for your wonderful review. We hope to see you again soon!

8/10 不錯

Xin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月11日的回應
Thank you for your review!

10/10 優異

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was great. Everyone employee we met gave us excellent care.
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月11日的回應
We are so pleased to hear that you enjoyed your time at our resort!

10/10 優異

Patricia

讚好:整潔度、職員與服務和住宿狀況
did not see any signs in the lobby of hotel or hallways pointing to overpass to disney springs
於 2024 年 3 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年3月11日的回應
Thank you for your review. We regret to hear about the trouble with finding the Disney Springs walkway, as we have signage located around the hotel. We will be sure to share this experience with our management team. We hope to have the opportunity to welcome you again in the future.

8/10 不錯

Hannah

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great. We weren’t staying at our hotel for much besides alil rest and sleeping. But it was clean. Near everything you needed.
於 2024 年 2 月住了 4 晚
Jared 於 2024年3月6日的回應
Thank you for your feedback! Were glad you enjoyed your stay!

10/10 優異

Tyler A P

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great time here. Disney shuttle was fantastic!
於 2024 年 2 月住了 7 晚
Hilton Orlando Lake Buena Vista 於 2024年3月6日的回應
Thank you for your amazing review. we are so pleased to hear that you enjoyed our shuttle transportation to the 4 Disney Theme Parks. We hope to welcome you again soon!

6/10 一般

Vivian

家人同遊
Muy viejos las habitaciones
於 2024 年 2 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年2月29日的回應
Thank you for your review. We hope to have the opportunity to welcome you again in the future.

10/10 優異

Jacquelyn

讚好:整潔度、職員與服務和住宿狀況
Hilton Orlando Lake Buena Vista 於 2024年2月28日的回應
We greatly appreciate your amazing review!

10/10 優異

Ellen (Charlotte)

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年2月28日的回應
Thank you for your great review!

10/10 優異

Kimetha

於 2024 年 2 月住了 3 晚
Hilton Orlando Lake Buena Vista 於 2024年3月21日的回應
Thank you for the amazing review!

6/10 一般

Cheyne

讚好:整潔度
於 2024 年 2 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年2月27日的回應
Thank you for your review and we hope to have the opportunity to welcome you again soon.

10/10 優異

Jazmin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Que estaba cerca de Disney Springs
於 2024 年 2 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年2月26日的回應
We are happy to hear that you enjoyed our walkable distance to Disney Springs! We hope to see you again soon.

8/10 不錯

Rafi

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 2 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年2月26日的回應
Thank you for your great review!

8/10 不錯

Dana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy location near Disney Springs
於 2023 年 12 月住了 1 晚
Hilton Orlando Buena Vista Palace 於 2024年2月26日的回應
We are so pleased to hear that you enjoyed our great location, just steps from Disney Springs. We hope to welcome you again soon.

10/10 優異

Lisa

讚好:整潔度、職員與服務、設施服務和住宿狀況
We visited with our two adult children, so Disney Springs was perfect. We liked the balance between Disney and having summer reprieve. We also really enjoyed eating at JT‘s.
於 2024 年 2 月住了 5 晚
Hilton Orlando Lake Buena Vista 於 2024年2月22日的回應
We are so happy to hear that you enjoyed your stay with us! We hope to see you again soon.

10/10 優異

Thomas

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great resort
於 2024 年 2 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年2月22日的回應
Many thanks for the great review!

10/10 優異

Kevin

讚好:整潔度、職員與服務、設施服務和住宿狀況
We booked here last minute after having to leave another hotel, and the entire experience was great. The room and property were in great shape, everything was clean, and the staff was friendly and helpful. I would stay here again in the future.
於 2024 年 2 月住了 3 晚
Hilton Orlando Lake Buena Vista 於 2024年2月22日的回應
Thank you for your amazing review. we are so happy to hear that you enjoyed our spacious accommodations and first-class service. We hope to welcome you again soon!

10/10 優異

John

商務旅客
讚好:整潔度和住宿狀況
great place everybody was nice
於 2024 年 2 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年2月19日的回應
We are so pleased to hear that you had a rewarding stay. We hope to see you again soon!

10/10 優異

Rigoberto González

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very nice and convenient location!
於 2024 年 2 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年2月19日的回應
Thank you for your amazing review!

8/10 不錯

Dylan (McMinnville)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is very close to Disney Springs. Having the sky bridge so close was very nice. Staff was very helpful. The only complaint we had was the bed was like laying on a sheet of plywood.
於 2024 年 2 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年2月12日的回應
Thank you for your review. We hope to have the chance to welcome you again soon.

6/10 一般

Kelley

家人同遊
讚好:整潔度和住宿狀況
The only thing I can say about this property is my room was not cleaned right. The tub had hair in it when we walked in and some of the towels smelled as if they were just folded and put back, and there was stuff spilled on the headboard. It made us believe they staff doesn’t clean rooms properly. The stay otherwise was just fine.
於 2024 年 2 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年2月12日的回應
It is always our intention to provide each guest with first-class, quality service and accommodations and when we fail to achieve our goal it is important for us to know. Your satisfaction is very important to us and we appreciate your feedback. Your comments will help us to improve our guest experience.

6/10 一般

Lisa

讚好:整潔度
於 2024 年 2 月住了 3 晚
Hilton Orlando Lake Buena Vista 於 2024年2月7日的回應
Thank you for your review. We hope to have the opportunity to welcome you again soon.

10/10 優異

Carlos

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Excelente ubicación, a 10 min de Disney spring caminando, tiene transportación a los parques de Disney gratis, el hotel por fuera no es el mejor en cuestión de estética pero por dentro está renovado!!!
於 2024 年 1 月住了 5 晚
Hilton Orlando Lake Buena Vista 於 2024年2月9日的回應
Thank you for your review. We are so pleased to hear that you enjoyed our walkable distance to Disney Springs and shuttle transportation to the 4 Disney Theme Parks. We hope to see you again soon!

10/10 優異

Suray

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年2月5日的回應
Many thanks for the great review!

2/10 很差

karim

商務旅客
不滿:整潔度、職員與服務和住宿狀況
Dryer didn’t work the fridge didn’t work
於 2024 年 2 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年2月5日的回應
We regret to hear about the maintenence issues you experienced during your stay. We will be sure to inform our management team to ensure that improvements are made to better serve our guests. We hope to have the chance to welcome you again soon.

10/10 優異

Mashael (Alexandria)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great experience.
於 2024 年 1 月住了 6 晚
Hilton Orlando Lake Buena Vista 於 2024年2月5日的回應
We are so pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 優異

Aline Joly

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年1月31日的回應
Thank you for your wonderful review!

6/10 一般

Robert Stephen (Brooklyn)

於 2024 年 1 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年1月29日的回應
Thank you for your feedback in regard to your stay.

10/10 優異

Jeffrey

讚好:整潔度、職員與服務、設施服務和住宿狀況
We always enjoy our stay here, very convenient walk over the bring into Disney Springs.
於 2023 年 12 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年1月29日的回應
Many thanks for the amazing review! We hope to see you again soon!

10/10 優異

Mike

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The convenience was a hugh benefit
於 2023 年 12 月住了 6 晚
Hilton Orlando Lake Buena Vista 於 2024年1月26日的回應
Thank you for your wonderful review. We are pleased to hear that you enjoyed your stay with us!

8/10 不錯

Brian Neal (Charlotte)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall great hotel. My only issues were a very uncomfortable bed, pillows flatter than the earth, and towels about as luxurious as 120 grit sandpaper. The proximity to Disney Springs can’t be beat. Transportation is updated and bigger buses are available now. The staff is extremely friendly and helpful.
於 2024 年 1 月住了 3 晚
Hilton Orlando Lake Buena Vista 於 2024年1月26日的回應
Thank you for your feedback and we will be sure to share your comments with our team to determine where improvements can be made. We hope to have the opportunity to welcome you again soon.

8/10 不錯

Justin

伴侶同遊
讚好:整潔度、職員與服務和設施服務
We thoroughly enjoyed our stay at the Hilton Orlando Lake Buena Vista. We did have 1 issue, a party in the suite next door to us was blasting music and banging on the walls. we called security and they came up but the party continued. We called back down and the manager Courtney was incredible quickly helping us move rooms to a quieter space. The hotel also comped my resort fees which I appreciated. In terms of appearance; the hotel is beautiful but The rooms are a little dated and some of the usb ports did not work. The hotel overall was a great stay. The staff were super friendly and helpful, the transportation to Disney was seamless and enjoyable, and the proximity to Disney Springs meant you were never far from great food, shopping and entertainment. Kudos to Courtney, Jada, Crystal, and Oscar for the above and beyond service. We will definitely return to this hotel again! :)
於 2024 年 1 月住了 2 晚
Hilton Orlando Lake Buena Vista 於 2024年1月23日的回應
Thank you for your review. And thank you for telling us about the great service our team members provided you during your stay, we will be sure to recognize them all personally. We will also be sure to share your concerns with our management team to determine where improvements can be made. We hope to have the chance to welcome you again soon.

10/10 優異

karina

親子同遊
讚好:整潔度和設施服務
於 2024 年 1 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年1月22日的回應
Many thanks for the wonderful review!

8/10 不錯

lisa

親子同遊
讚好:職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年1月22日的回應
We greatly appreciate your review.

10/10 優異

Thomas

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hilton Orlando Lake Buena Vista 於 2024年1月22日的回應
Thank you for your amazing review!

8/10 不錯

Eriston

讚好:整潔度、職員與服務和住宿狀況
E
於 2024 年 1 月住了 10 晚
Hilton Orlando Lake Buena Vista 於 2024年1月18日的回應
Thank you for your review and we hope to see you again soon.

6/10 一般

Gloria

讚好:職員與服務
於 2024 年 1 月住了 3 晚
Hilton Orlando Lake Buena Vista 於 2024年1月18日的回應
Thank you for your review.