Location: 2-min walk to Rossio Metro station and it is a flat walk, in Lisbon there are many hills so you always need to do small climbings but not in the case of this hotel. Not to mention of the walking distance to almost all attractions.
Service: friendly and nice staff, super helpful and offer you lots of advise for site seeing. I stayed at this hotel before and after my short trip to Porto so I put my luggages there, when I came back from Porto the luggage were already placed in my room.
Room: absolutely clean and spacious room with a big bathroom, comfy beds. Love the balcony.