Minibar, desk, blackout curtains, bed sheets

Reviews of Avani Avenida Liberdade Lisbon Hotel

4 out of 5
Avani Avenida Liberdade Lisbon Hotel
Rua Julio Cesar Machado 7-9, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 400 reviews" "
Rating 8 - Good. 122 out of 400 reviews" "
Rating 6 - Okay. 37 out of 400 reviews" "
Rating 4 - Poor. 13 out of 400 reviews" "
Rating 2 - Terrible. 8 out of 400 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Artan, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Rooms very clean. It was amazing experience
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalpak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, good size rooms, clean, good staff, excellent quality breakfast!!!
Stayed 3 nights in Apr 2024
Response from Edi Pires - Hotel Director on 10 Apr 2024
Dear Kalpak, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! The whole team is pleased to know that we have met your expectations. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 Good

Dilipkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overall for easy shopping, friendly staff, very clean and well maintained property. On the other hand, my bed needed an upgrade and limited vegan breakfast options.
Stayed 5 nights in Mar 2024
Response from Edi Pires - Hotel Director on 5 Apr 2024
Dear Dilipkumar, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our location, cleaning, maintenance and staff, have been to your liking. We inform you that we have taken note of your feedback regarding our beds and breakfast, and will be analyzed with the aim of creating improvements in this regard. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards, Edi Pires -Hotel Director

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff and close to everything that a tourist would like to see. Loud music one night downstairs was noisy though and woke me up.
Stayed 5 nights in Mar 2024
Response from Edi Pires - Hotel Director on 19 Mar 2024
Dear Dan, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our location and staff, have been to your liking. We inform you that we have taken note of your feedback regarding the music of the restaurant, and will be shared with the team, who regrets what happened. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards, Edi Pires -Hotel Director

8/10 Good

Laudiline, Brockton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Feb 2024
Response from Edi Pires - Hotel Director on 26 Feb 2024
Dear Laudiline, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

puneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff was very friendly and helpful. Diego- Guest relations provided excellent tips and guidance. The breakfast had many optioms to meet different dietaary needs. Very close to the Avenida metro station. Located at the center of the Avenida da Liberdade street. We walked to Baixa Chiado, Rossi station and many other parts of the city. Excellent plant based options nearby ( Honest greens)
Stayed 6 nights in Dec 2023
Response from Edi Pires - Hotel Director on 10 Jan 2024
Dear Puneet, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our location, breakfast and staff, have been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 Good

Shilpa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and clean hotel for the stay. Central location and good shopping facilities
Stayed 4 nights in Dec 2023
Response from Edi Pires - Hotel Director on 10 Jan 2024
Dear Shilpa, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our location and cleaning, have been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Great hotel, great location and friendly staff
Stayed 3 nights in Dec 2023
Response from Edi Pires - Hotel Director on 10 Jan 2024
Dear Simon, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our location and staff, have been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

6/10 Okay

Chuk San

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is not 4 star, stayed at other 4* and definitely more luxurious. No robes, slippers supplied. Hotel is extremely tired looking and worn out. Funny smell in room. Strange design in shower room which when you closed the door the water leaks onto the floor. House keeping still hadn’t cleaned the room by 17.30. On the positive side, close to metro and local attractions
Stayed 2 nights in Dec 2023

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was handily placed just off one of the main roads in Lisbon. Unfortunately some work was being done on the roof of the building which meant noise from 8am. The building next door was also being worked on. The staff were very helpful. The bathroom shower was badly designed making it difficult to get in and out of.
Stayed 5 nights in Nov 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was only about a 3 star and was in the ! Japanese restaurant, so there was a bit of a culture clash. I would have expected a proper breakfast and not with Nespresso pod coffee but real coffee.
Stayed 5 nights in Oct 2023
Response from Edi Pires - Hotel Director on 5 Nov 2023
Dear Helen, thank you very much for sharing with us your experience at Hotel Avani. We inform you that we have taken note of your feedback regarding our breakfast, being shared with the whole team and will be carefully analyzed to create plans for improvement in this regard. We would like to thank you again for providing this review, which will certainly serve to improve our services. Looking forward to welcome you back at Lisbon Best Regards, Edi Pires - Hotel Director

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place all around. Highly recommend.
Stayed 1 night in Sep 2023
Response from Edi Pires - Hotel Director on 13 Oct 2023
Dear Thomas, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We greatly appreciate your feedback. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Guy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a short walk from the main restaurant and bar areas. Staff were very helpful and parking outside the hotel was handy. Pool was a good size and quiet.
Stayed 2 nights in Sep 2023
Response from Edi Pires - Hotel Director on 13 Oct 2023
Dear Guy, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We greatly appreciate your feedback. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

4/10 Poor

Reem

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the staff was friendly, the rooms are very small. We couldn't even unpack and put our clothes in a dresser. The restaurant only served Japanese food, and was not very tasty. Breakfast everyday was the absolute same thing, no variety. Apparently they were working on the hotel next door and we had to hear constant drilling. Would not recommend.
Stayed 7 nights in Oct 2023
Response from Edi Pires - Hotel Director on 17 Oct 2023
Dear Reem, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our staff, has been to your liking. We inform you that we have taken note of your feedback and we regret that we were unable to meet your expectations. We will analyse your comments and make an action plan to improve all the aspects mentioned and provide the best possible experience to our guests, which is always our maxim. We will work on it and hope to have your confidence again if you wish to come back to the wonderful city of Lisbon whenever you wish. Best Regards, Edi Pires - Hotel Director.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is clean and the beds are very comfortable. They share a very nice pool with the sister hotel next door. Two drawbacks were the poor bathtub drainage and the cramped toilet.
Stayed 5 nights in Sep 2023
Response from Edi Pires - Hotel Director on 17 Oct 2023
Dear Robert, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our cleaning and beds, have been to your liking. We inform you that we have taken note of your feedback regarding the bathtub drainage and the cramped toilet, and will be shared with the whole team, to make improvement plans. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards Edi Pires Hotel Director

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel is in need of updates and repair, but otherwise comfortable and clean. Staff is helpful and pleasant. Breakfast buffet is good.
Stayed 3 nights in Oct 2023
Response from Edi Pires - Hotel Director on 17 Oct 2023
Dear guest, thank you for sharing your experience at the Avani Hotel! We are pleased that our staff and breakfast were to your liking. Your comments are very important to us and we will continue to work to improve our services. We look forward to welcoming you again if you wish to visit the beautiful city of Lisbon. Best regards, Edi Pires - Hotel Director

8/10 Good

danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was very friendly and helpful, the hotel room was very clean, and the maid service was excellent. The restaurant was sushi, which was delicious but that’s just a one time visit. It did not have a variety of other foods. Along with breakfast, not opening till 830 and we were not able to take a vantage of that because we had tours. we did get a bag breakfast, which was not very good. Highly disappointed for a four-star hotel.
Stayed 3 nights in Sep 2023
Response from Edi Pires - Hotel Director on 19 Sept 2023
Dear Danny, thank you very much for sharing with us your experience at Hotel Avani. We are very pleased that our .staff, service, cleaning and Japanese Restaurant, have been to your liking. We inform you that we have taken note of your feedback regarding our breakfast, and will be shared with the F&B Department. We inform that the schedule of our breakfast during the week is from 07h00 until 10h30 in the morning and during the weekend of week, the beginning is at 08h00 and the end at 11h30. It is our constant endeavour to provide consistently high quality of service to all our valued guests and I assure you that all possible corrective measures have been taken to serve our guests better. Once again, thanks again for your review, which will certainly serve to improve our services. Looking forward to welcome you back at Lisbon. Best Regards, Edi Pires - Hotel Director

8/10 Good

Sebastien

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Edi Pires - Hotel Director on 5 Nov 2023
Dear Sebastien, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice hotel with amenities like a pool and gym right in the heart of Lisbon for convenient walking access to tons of sights, shops, and restaurants. Felt very safe at both the property and navigating through the surrounding area. Really enjoyed my stay here and would recommend it!
Stayed 3 nights in Aug 2023
Response from Edi Pires - Hotel Director on 9 Sept 2023
Dear Caroline, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We greatly appreciate your feedback. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay at this hotel, premier room is big beds are comfortable, pool next door is a bonus the staff there are really attentive felt very luxurious.
Stayed 4 nights in Jul 2023
Response from Edi Pires on 30 Jul 2023
Dear Jodie, thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

4/10 Poor

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Edi Pires on 30 Jul 2023
Dear Sandra, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! If you wish, I invite you to send us an email with your opinion about your stay to the following email address: gr.lisbon@avani-hotels.com, to know in more detail your experience with us. Looking forward to your possible contact. Best regards, Edi Pires - Hotel Director

2/10 Terrible

Raul

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We're a family of 5, upon arrival with 7 pieces of luggage at 11PM, there was no Bellman to help! please remember this is a 4 star at 215 Euros ( ) a night... not only that, the poor José was the only staff downstairs for the night! unbelivable! he was great by the way.... arriving at the rooms was like entering smoking friendly hostel... Altough Diego, the manager was very kind the next day, the property is not suited for Vacations/holidays and certanly not even a 3 star hotel.
Stayed 2 nights in Jul 2023
Response from Edi Pires on 31 Jul 2023
Dear Raul, thank you for sharing your experience at Hotel Avani! The whole team regrets that we have not managed to meet your expectations but we inform you that we will work to reinforce the points you have communicated to us so that we always try to give the best service and conditions to our customers. We value your feedback positively, as it helps us to improve. Best regards, Edi Pires - Hotel Director

2/10 Terrible

Edith

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t know where to start. The room was dirty and in bad repair. It was literally raining in the bathroom from a water leak in the ceiling. I am still waiting for a reimbursement. Not acceptable for a the price we paid.
Stayed 3 nights in Jul 2023
Response from Edi Pires on 30 Jul 2023
Dear Edith, thank you for sharing with us your experience at Avani Hotel! The whole team regrets what happened during your stay and if you wish, we hope you will contact the following email account: gr.lisbon@avani-hotels.com, to deal with your case more closely with our Guest Relations Manager. We look forward to your contact and again appreciate your opinion, which will help us to improve our services. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Nice hotel Breakfast just ok Restaurant very expensive
Stayed 3 nights in Jun 2023
Response from Edi Pires on 7 Jul 2023
Dear Alejandra, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We inform you that we have taken note of your feedback about our restaurant and will be shared with the whole team. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

6/10 Okay

Tavita

Stayed 5 nights in Jun 2023
Response from Edi Pires on 7 Jul 2023
Dear Tavita, thank you for sharing your opinion regarding your recent stay at Hotel Avani! Best regards, Edi Pires - Hotel Director

10/10 Excellent

Lisette, Leonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Jun 2023
Response from Edi Pires on 7 Jul 2023
Dear Lisette, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 Good

Myrna

Travelled with group
Liked: Staff & service
Good location. In need of a refresh.
Stayed 2 nights in Jun 2023
Response from Edi Pires on 29 Jun 2023
Dear Myrna, Thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 Good

Lisette, Leonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Jun 2023
Response from Edi Pires on 28 Jun 2023
Dear Lisette, Thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 Good

NOELEEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within convenient access to everything we wanted to do. We experienced professional, friendly and helpful staff. Our room was very small but had everything we needed, plenty of charging points for electric gadgets, reading lamps, a desk and well lit. The dining area is beautifully designed and clean. The only negative was there was no direct access to the swimming pool it is outside, through the carpark and then up 2 flights of steps. We enjoyed our stay and would recommend this hotel.
Stayed 3 nights in Jun 2023
Response from Edi Pires on 28 Jun 2023
Dear Noeleen, Thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Good Location
The hotel is in a superb location. Rooms are modern and comfortable, and they a have a nice size bathroom. The breakfast has a big variety of food, and it is well served. This hotel was exactly what I was looking for. I could walk to many places, such as restaurants, and meeting points for tours that did not have pick up service. I am a solo female traveler.
Stayed 3 nights in Jun 2023
Response from Edi Pires on 20 Jun 2023
Dear Noemi, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are satisfied that your experience with us has been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Jacques

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The establishment was clean and beautiful. Staff was friendly and respectful. The breakfast was lacking, toaster did not function properly. Also not much choices
Stayed 3 nights in May 2023
Response from Edi Pires on 30 May 2023
Dear Jacques, thank you very much for sharing with us your experience at Hotel Avani during your stay in Lisbon. We are very pleased that our cleaning and staff, have been to your liking. We inform you that we have taken note of your feedback regarding our breakfast and facilities, and will be shared with the whole team. We would like to thank you again for providing this review, which will certainly serve to improve our services. Best Regards, Edi Pires - Hotel Director

8/10 Good

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's really nice
Stayed 3 nights in May 2023
Response from Edi Pires on 12 May 2023
Dear Julio, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Yagil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
A family stay for 5 nights was a real fun. Extremely friendly stuff, nice, quit and clean room, comfortable beds even the 3rd one that was smaller. The breakfast was diversified and delicious. We came on my birthday and the stuff had a surprise cake and champagne served to my room which was a very pleasant gusture. The location is 2 minutes walk from Liberdade avenu. Would defenitely stay again.
Stayed 5 nights in Apr 2023
Response from Edi Pires on 7 May 2023
Dear Yagil, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our location, breakfast, room and staff, have been to your liking. Also, we are glad you liked the surprise and hope you had a nice day on your birthday. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Ashfaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The reception staff is wonderful and efficient. Check in was quick. They helped us with suggestions on places to see and things to do and assisted in making reservations. The entire staff was great, specially Katarina. The location of the hotel is excellent. Breakfast was good.
Stayed 6 nights in Apr 2023
Response from Edi Pires on 7 May 2023
Dear Ashfaq, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are very pleased that our location, breakfast and staff, have been to your liking. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff
Stayed 1 night in May 2023
Response from Edi Pires on 7 May 2023
Dear James, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Celsa

Stayed 1 night in Apr 2023
Response from Edi Pires on 12 May 2023
Dear Celsa, Thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Yuliana

Stayed 4 nights in Apr 2023
Response from Edi Pires on 7 May 2023
Dear Yuliana, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Howard, Cumming

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, comfortable, clean excellent breakfast
Response from Edi Pires on 12 Apr 2023
Dear Howard, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

elliot

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & staff
Caterina and Diego were exceptional. She helped getting my lost luggage to the hotel and he had great restaurant selections
Stayed 3 nights in Apr 2023
Response from Edi Pires on 12 Apr 2023
Dear Elliot, thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2023
Response from Edi Pires on 5 Apr 2023
Dear Joanne, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Jianping

Stayed 3 nights in Mar 2023
Response from Edi Pires on 5 Apr 2023
Dear Jianping, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

8/10 Good

Domingos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Edi Pires on 22 Mar 2023
Estimado Domingos, muito obrigado por partilhar a sua experiência no Hotel Avani! Esperamos recebê-lo mais vezes em Lisboa. Com os melhores cumprimentos, Edi Pires - Hotel Director

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for getting around, walking distance to many things and near a Metro station and bus route. Staff are excellent and very helpful. Breakfast had various options and was good quality. Hotel is in good condition and is clean.
Stayed 7 nights in Mar 2023
Response from Edi Pires on 22 Mar 2023
Dear Paul, thank you very much for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Ansu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is walkable to metro, but more importantly their customer service was exceptional. They made my 2 yr old feel welcomed and prepared the room for him (extra bed). I also highly recommend getting the breakfast.
Stayed 6 nights in Mar 2023
Response from Edi Pires on 22 Mar 2023
Dear Ansu, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We are happy with your satisfaction about our service. Looking forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights. Loved the hotel, the staff was particularly good, very friendly, and very helpful for various things we needed and asked about. As is often the case in Europe, the room was organized awkwardly for its size (closet on the far side of the bed, with little clearance), but that isn't a big quibble.
Stayed 1 night in Feb 2023
Response from Edi Pires on 9 Mar 2023
Dear guest, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very convenient to downtown Lisbon. Staff were very friendly and helpful. Room was excellent and clean. Would stay there again.
Stayed 3 nights in Feb 2023
Response from Edi Pires on 5 Mar 2023
Dear William, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this property for the proximity to Avenida da Liberdade. The staff was very friendly and helpful; providing recommendations for cafes, storing luggage, loaning outlet adapters, giving directions etc. The rooms were clean and spacious.
Stayed 6 nights in Feb 2023
Response from Edi Pires on 5 Mar 2023
Dear Leah, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Gurbaksh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
The hotel is good location around 15 min walk downtown. The staff are so friendly and very nice. There is a lovely sushi restaurant attached to the hotel. Only negative the spa is next door hotel and there is no indoor pool only a sauna. Which we was a little disappointed with the rest is fab
Stayed 4 nights in Feb 2023
Response from Edi Pires on 5 Mar 2023
Dear Gurbaksh, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon, to always give you the best possible service. Best regards, Edi Pires - Hotel Director

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful. It’s walking distance to everywhere we wanted to go in Lisbon. And very quiet. Good breakfast.
Stayed 1 night in Feb 2023
Response from Edi Pires on 5 Mar 2023
Dear Marina, thank you for sharing your opinion regarding your recent stay at Hotel Avani! We look forward to welcome you back at Lisbon. Best regards, Edi Pires - Hotel Director

10/10 Excellent

JOSE, Celebration

Liked: Cleanliness
Good