"Everything in the room are old or broken or both. The soundproofing the very poor as well, you can hear everything happening outside the corridor. And there are furnishing noises at 8am. "
"I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way."
"The staff is very helpful especially during the accident that my wife is locked in the bathroom, the staff immediately come and help her out
The service is fabulous "
"Excellent location to visit many attractions in London with nice and helpful staffs.
Lovely pet-friendly hotel which would consider to stay there again."
