Très bon emplacement, appartement spacieux et de bon goût. Accueil sympathique. Manque un peu de vaisselle.
Fabrice
於 2020 年 2 月住了 2 晚
6/10 一般
真實旅客
2020年2月12日
不滿:職員與服務
Good location but I would not stay there again
The check in was difficult, there is a short check in time. Between 3pm and 7 pm (I think), outside that time was an extra charge. You also had to give a 15 min time slot that you were due to arrive.
Which for central London, with train/traffic delays is difficult. We ended up getting there 1 hour early to ensure that we would be there on time.
There was a £300 breakage deposit on arrival taken from my bank (which is in the T&C’s), it was due to be returned within 7 working days. After 8 working days I rang them, I'm 80% sure that they did the refund whist I was on the phone as I suddenly got an email regarding the refund and the money was in my account 2 days later. I don’t think it would have been refunded without my call.
The place was okay, a little dated, nothing special. I've stayed in a few apartments at a similar price in London and this was nowhere near as good.
真實旅客
於 2020 年 1 月住了 4 晚
2/10 很差
susan
家人同遊
2019年12月13日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not luxury as advertised
This place is nothing as advertised.
Its in a corporate area but theres nothing of corporate quality inside .
Its all very worn out and tired .
The sofa and armchair are worn out ,flat and hard to sit on and dirty.
Bathrooms in dire need of an upgrade .
Blinds broken and dirty.
Beds are cheap .
Not worth the money
Not luxury
Given the money there charging id say there having a laugh .
susan
於 2019 年 12 月住了 4 晚
4/10 欠佳
Araba M.
2019年10月17日
不滿:整潔度
Classic bait and switch.
The flat shown was not the one we received. It was worn down and shabby. The carpet in the bedroom was stained. The blinds in the front room were ratty. No chairs on the patio which was not RIverview. It was a classic bait and switch. The bathroom and the kitchen were clean. The furniture in the living was decent . Great location.
Araba M.
於 2019 年 9 月住了 2 晚
6/10 一般
真實旅客
親子同遊
2019年8月9日
讚好:整潔度
不滿:職員與服務和住宿狀況
Cet établissement est conforme aux photos. En revanche, l'entretien 'technique' n'est pas effectué, ce qui donne des joints de fenêtres sortis de leurs logements, des fenêtres qui ne ferment plus à 100%, donc vos affaires qui ne sont plus à 100% en sécurité. Les stores sont sérieusement abîmés, ils ne remplissent plus non plus toutes leurs fonctions, etc..
Ils savent plus vous réclamer 30 pounds supplémentaires pour une arrivée tardive de 5mn alors que vous êtes en communication avec eux depuis 1 heure...sans geste commercial - dommage et dommageable !!!!
真實旅客
於 2019 年 8 月住了 4 晚
10/10 優異
JANE k
2019年7月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JANE k
於 2019 年 7 月住了 4 晚
8/10 不錯
真實旅客
2019年7月14日
讚好:住宿狀況和客房舒適度
不滿:職員與服務
真實旅客
於 2019 年 7 月住了 4 晚
8/10 不錯
Corey
2019年7月9日
讚好:整潔度和職員與服務
Good apartment, but beds are very uncomfortable
Good apartment, view was brilliant and close to shops/ restaurants.
Main issue was the beds, very uncomfortable!! The bed in the master bedroom was so creeky and uncomfortable. Apart from that everything else was great!
Corey
於 2019 年 7 月住了 3 晚
4/10 欠佳
真實旅客
家人同遊
2019年7月8日
不滿:整潔度、設施服務和住宿狀況
Están destrozados, camas indormibles, buena zona algo retirado del centro
真實旅客
於 2019 年 7 月住了 4 晚
2/10 很差
Jacqui
2019年7月1日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worst ever!
Would not book through this company again. Paid a lot more than average for a superior apartment. in this block and certainly could not be classed as superior.Apartment given was not as per the pictures advertised. Had to pay £300 deposit for damages even .though the furniture was from 1980's and past its best. Dining room chairs were badly stained, sofa and cushions dirty, cushions were ripped, kitchen cupboard doors hanging off, window in living room wouldn't shut and had attempted to be taped down. Wardrobes stuffed with dirty memory foam mattress.Complained but got standard response that it was as per the pictures and they would send someone to check. Apartment was then accessed without me being present and someone attempted to clean the dining room chairs!! Also check in time was changed after agreed to suit them and then i was accused of not turning up 45 mins before i was due there! Don't bother, there are lots of much better places around than this.