The location around 10 minutes from Paddington station, the hotel room is a bit small, and there is no shower gel provide and even no stocks in the hotel. the staff is nice and helpful and the breakfast is good.
The room condition was pretty bad, it was small and air ventilation was poor. If you kids travelling with you, do stay away as they charge 15 pounds additional for the cot and 10 pounds addition for the continental breakfast on your kid each.
Stargazer
於 2018 年 12 月住了 4 晚
8/10 不錯
WAI MAN
2018年6月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WAI MAN
於 2018 年 6 月住了 2 晚
8/10 不錯
Nikki
2018年6月11日
讚好:職員與服務、住宿狀況和客房舒適度
Room: very big, bed comfortable
Toilet: floor not very clean and small, towel not changed everyday. Ventilation not very good.
Service: extraordinarily good with the receptionist on our check in. She is very helpful and considerate. I want to say thank you to her but unfortunately that we didn’t meet her on our check out date.
Location: just a 5 mind walk from Paddington. Very convenient. Easy to find. Lots of restaurants near by which are all in low price but delicious.
Nikki
於 2018 年 5 月住了 3 晚
10/10 優異
Michael
2021年8月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful staff
Michael
於 2021 年 8 月住了 2 晚
8/10 不錯
真實旅客
伴侶同遊, 多人同遊
2021年8月13日
讚好:整潔度、設施服務和住宿狀況
Hotel was ideal location and clean staff were friendly, only problem was we had 2 rooms booked as 4 of us went (2 couples) no staff on site and office locked at night when we got back from our night out on the first night my friend and her partner couldn't access their room the key card wouldn't work and needed a master key to open the door which we didn't have luckily we was there other wise they would have been sleeping on the corridor, we called the number on they key card provided but no one answered it, we attempted to explain to the staff in the morning but as they didn't understand English we didn't get anywhere we have since emailed to complain low and behold no response. It wouldn't stop me staying here again as the rooms are perfect for a short stay I would just make sure my card works before office is locked up and think a refund should be applied for the first night they couldn't even access the room.
真實旅客
於 2021 年 6 月住了 2 晚
8/10 不錯
真實旅客
2021年8月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were extremely helpful. Stairs were a bit annoying