I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.
CHI CHEW
於 2024 年 3 月住了 8 晚
10/10 優異
Andrew
2024年1月2日
Andrew
於 2023 年 12 月住了 3 晚
10/10 優異
MEI LIN catherine
家人同遊
2023年11月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
MEI LIN catherine
於 2023 年 11 月住了 1 晚
10/10 優異
Sau Mei May
2023年11月12日
Sau Mei May
於 2023 年 11 月住了 1 晚
10/10 優異
MEI LIN CATHERINE
2023年11月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
MEI LIN CATHERINE
於 2023 年 10 月住了 1 晚
10/10 優異
Shing Chung
2022年9月13日
Shing Chung
於 2022 年 9 月住了 2 晚
10/10 優異
janine
家人同遊
2024年4月18日
讚好:整潔度、設施服務和住宿狀況
Stag Chechen in super nice
Gave us a free upgrade
janine
於 2024 年 4 月住了 1 晚
8/10 不錯
Emily
伴侶同遊
2024年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location!!! Views of Big Ben and very walkable to the major sites. The only reason I gave it a 4 out of 5 was that we requested our room to be cleaned each day only for them to only clean once during our 6 day stay. The lighting in our suite was also not great—in both the bathroom and the room itself.
Emily
於 2024 年 4 月住了 4 晚
10/10 優異
Dannette
2024年4月16日
讚好:整潔度、職員與服務和住宿狀況
Dannette
於 2024 年 4 月住了 2 晚
10/10 優異
Durene
家人同遊
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was conveniently located near Big Ben and was easily aceesible to public and private transportation. Rooms were good size and clean.
There was some confusion regarding upgrade for EcoClean to a free meal voucher, signs were posted in room, but the property no longer does this. Signs should be upated, very minor issue.
I would recommend this property and plan on staying here in the future!