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A 點肯辛頓奧林匹亞酒店的評價

3.5 out of 5
A 點肯辛頓奧林匹亞酒店
42-48 West Cromwell Road, London, England

評價

8.2

很好

10 分評分,優異;1015 則評價中有 449 則" "
8 分評分,不錯;1015 則評價中有 323 則" "
6 分評分,一般;1015 則評價中有 131 則" "
4 分評分,欠佳;1015 則評價中有 68 則" "
2 分評分,很差;1015 則評價中有 44 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Dee

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Chloe 於 2024年4月11日的回應
Dear Dee,Thank you for taking your time to leave a review. We look forward to having you stay with us again in the future.Kind regards,Chloe

10/10 優異

jingshen

讚好:整潔度、職員與服務、設施服務和住宿狀況
room is neat, close to tube station, and parks and museum reachable by foot
於 2023 年 11 月住了 5 晚
Joanna 於 2023年11月26日的回應
Dear Jingshen,Thank you for taking the time to leave us such an amazing review about your recent stay at Point A Kensington. We appreciate it. We hope to have the opportunity to host you in the future for another great experience. Kind regards,Joanna

8/10 不錯

YUEN YI CANDY

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel has a good location, convenient transportation, friendly staff, and comfortable rooms, but the space can be bigger.
Front desk 於 2023年6月8日的回應
Dear YUEN YI CANDY, Thank you for taking the time to write a review about your recent stay in our hotel. We are glad to hear that you had a comfortable stay and that you enjoyed all aspects of our hotel. We look forward to see you again.Kind regards,Front desk

8/10 不錯

Pat Sun (Hong Kong)

讚好:整潔度、職員與服務和設施服務
It was clean and tidy. With this price nothing to complain about. The only problem that I get is my room was in basement and every morning around 6 o'clock, there is a noise of drawer open and close or door. The noise continue till 8 something
於 2023 年 2 月住了 2 晚
Front desk 於 2023年2月27日的回應
Dear Pat Sun, thank you for your message. Thank you for your feedback on your stay, we appreciate your words and we are very pleased to hear that you had a good time. Please accept my apology for the noise during your stay. We hope to see you in the future! Kind regards,Front desk

8/10 不錯

king wah

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚

2/10 很差

ki chit (kowloon)

伴侶同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
我时常去旅游但是從來未食過這麽差的早餐 房間的枕頭套又污糟 不知道是不是沒有換
於 2022 年 10 月住了 1 晚
Front desk 於 2022年10月19日的回應
Dear Ki Chit,Thank you for taking the time to write us a review.We are extremely apologetic that your stay with us was not what you had hoped for. I will communicate your feedback with the management team so that we are aware of areas that need improvement in the future.Best regards,Front desk

10/10 優異

LIPING

讚好:職員與服務和設施服務
於 2022 年 9 月住了 7 晚

8/10 不錯

Hui Chun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 3 晚
Front Desk 於 2021年8月18日的回應
Dear Hui Chun, Thank you for your score. We hope you had a pleasant stay with us and we hope to welcome you back soon. Kind regards,

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
There are no supermarket and no fast food restaurant near this hotel, but it's a good location.
於 2021 年 7 月住了 2 晚
Nicola 於 2021年7月18日的回應
Dear Guest, thank you for your feedback. We have a Tesco Superstore 4 minutes away from our hotel and it is open every day from 6AM to 12AM, excluding Sunday. There are also more Supermarkets close to Earl's Court station which is 6 minutes away from the hotel, as well some Fast Foods like Mc Donald's, KFC and Burger King. We are sorry that you did not find what you needed. Next time, ask our lovely staff. Reception is open 24 hours and we are always happy to help. Looking forward to welcoming you again. Kind Regards

4/10 欠佳

真實旅客

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
我朋友講無廁所無浴室很簡陋
於 2020 年 12 月住了 1 晚
Front Desk 於 2020年12月13日的回應
Thank you for your feedback!

8/10 不錯

真實旅客

商務旅客
讚好:職員與服務和住宿狀況
The staffs are very nice and helpful. About the room, the cleaness of the bed sheet should be improved.
於 2020 年 2 月住了 6 晚
Theo 於 2020年2月25日的回應
Dear Guest, We really appreciate your nice review. I am glad that you enjoyed the staff, but I am disappointed to hear that the room cleanness fell under your expectations. Hope you can give us another chance. Best regards,

10/10 優異

Ilknur

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel had really nice and plenty breakfast. Loby was great, modern decorated. I liked breakfast area a lot too. Room was modern, a little small but still nice. It was clean, good lights. Bathroom was also a bit small but it was clean, modern and nicely done. I woul only recommend hotel to provide small hand towels instead of bigger ones. Also if they can serve free tea with snacks at the afternoon, it would be great. They provide hot water all day if you bring your own tea bags.
於 2024 年 4 月住了 4 晚
Chloe 於 2024年4月23日的回應
Dear Illknur, Thank you for your review! We're happy to hear you enjoyed the breakfast options, modern decor, and overall cleanliness of the room and bathroom. We appreciate your feedback on providing small hand towels and offering free tea with snacks in the afternoon. Your suggestions will help us improve our guest experience.We hope to welcome you back soon!Kind regards,Chloe

6/10 一般

Erika

不滿:職員與服務
The hotel was just okay! Very small rooms
於 2024 年 4 月住了 2 晚
Chloe 於 2024年4月23日的回應
Dear Erika,Thank you for leaving us a review. In regards to the rooms, they are advertised as cosy and compact hence the size.Aside from this we sincerely hope you enjoyed your stay!Kind regards,Chloe

8/10 不錯

Debra

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The staff are amazing! Challenge with the property for longer stays is that there is NO closet in the rooms, rather you have hooks on the walls which isn’t the best for any stay longer than 3 or 4 days. It’s impossible to stay organized in a room the size of a postage stamp.
於 2024 年 4 月住了 14 晚
Chloe 於 2024年4月23日的回應
Dear Debra,Thank you for your feedback! We're thrilled you found our staff amazing. We understand the lack of closet space can be challenging for longer stays, and we apologize for any inconvenience. . We appreciate your input and hope to welcome you back for a better experience!Kind regards,Chloe

8/10 不錯

Vaishaliben

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was pretty clean and decent hotel close to subway and restaurants. Staff was nice and welcoming. The only thing was they didn’t provide cattle in the room so had to pay to get coffee or hot water. Overall pretty safe and comfortable stay
於 2024 年 4 月住了 1 晚
Chloe 於 2024年4月23日的回應
Dear Vaishaliben,Thank you for your review! We're pleased you found our hotel clean, convenient, and welcoming. Your feedback will help us improve our amenities. We're glad you felt safe and comfortable during your stay. We hope to see you again soon!Kind regards,Chloe

8/10 不錯

Sara Janina

家人同遊
讚好:整潔度和設施服務
-
於 2024 年 4 月住了 3 晚
Chloe 於 2024年4月23日的回應
Dear Sara,Thank you for leaving us with a good rating!Kind regards,Chloe

8/10 不錯

Debra

讚好:整潔度、職員與服務和住宿狀況
It was nice for the price, rooms are very small. We were under the reception area so could hear chairs moving most of night. Stuff was very friendly and helpful.
於 2024 年 4 月住了 1 晚
Chloe 於 2024年4月23日的回應
Dear Debra,Thank you for your feedback! We're glad you found the price reasonable and appreciated our friendly, helpful staff. We apologize for the noise disturbance from the reception area, however we hope to welcome you back soon for a more comfortable stay!Kind regards,Chloe

10/10 優異

Phil

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Chloe 於 2024年4月23日的回應
Dear Phil,Thank you for leaving us a great rating!We hope to welcome you again in the future.Kind regards,Chloe

10/10 優異

Christoph Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nahe der U-Bahn Station East Court
於 2024 年 4 月住了 4 晚
Chloe 於 2024年4月17日的回應
Dear Christoph Michael,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed the convenient location of our hotel.We look forward to hopefully welcoming you again in the future.Kind regards,Chloe

10/10 優異

Ngofah

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Already answered in previous question.
於 2024 年 4 月住了 6 晚
Chloe 於 2024年4月17日的回應
Dear Ngofah,Thank you for leaving us a great review.We look forward to welcoming you again in the future.Kind regards,Chloe

6/10 一般

PINKI

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Staff and cute cozy property
於 2024 年 4 月住了 4 晚
Chloe 於 2024年4月17日的回應
Hi Pinki,Thank you for leaving such a positive review! We are glad to hear that you had a great experience with our staff and enjoyed our property.We look forward to welcoming you back in the future at our hotel.Kind regards,Chloe

10/10 優異

Patrick

讚好:整潔度、職員與服務、設施服務和住宿狀況
We feel very fortunate that we booked this room! We had never been to London before, so completely lucked out. The only thing that we would have changed was the taxi from the train station. We could have easily gotten on the tube and saved $50. The place was new, clean, friendly. Thank you
於 2024 年 4 月住了 4 晚
Chloe 於 2024年4月17日的回應
Dear Patrick,Thank you for taking the time to leave us a review. We're glad that you had such a great stay with us out Point A and we satisfied your needs and you enjoyed your first time in London!We hope to welcome you back again in the future.Kind regards,Chloe

10/10 優異

Alina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Although the room was small, but it was convenient for the short stay. The staff is nice and comprehensive. The break is good! And the ladies serving it are very nice, especially Nadia. Thank you very much :)
於 2024 年 4 月住了 3 晚
Chloe 於 2024年4月11日的回應
Dear Alina,Thank you for leaving such a great review! We are glad to hear that you enjoyed your stay with us and had a great experience with our staff, especially Nadia. Customer satisfaction is important to us so we are glad your experience was satisfactory.We look forward to welcoming you again in the future.Kind regards,Chloe

10/10 優異

Christopher

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were pleasantly surprised at how nice the hotel was.Room was “cosy “, small but clean/comfortable bed/good ablutions. Breakfast was really good value for money.We liked the Point A a lot!Thanks
於 2024 年 4 月住了 4 晚
Chloe 於 2024年4月11日的回應
Dear Christopher,Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us and enjoyed the breakfast options! We hope to welcome you again soon. Kind regards,Chloe

8/10 不錯

Philipp Gerschon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice little hotel close to Earls Court. A little disappointing to find a long blond hair on a pillow in the bed, but other than that clean. Staff very helpful and nice. A big tesco not far from the hotel was also a big plus.
於 2024 年 4 月住了 4 晚
Chloe 於 2024年4月11日的回應
Dear Philipp,Thank you for taking the time to leave us feedback. We are glad to hear that you enjoyed your stay with us at Point A. We apologise for the pillow and this will be passed onto the housekeeping team, but we are glad to hear that this didn't affect your entire stay.We look forward to hopefully welcoming you to our hotel again in the future.Kind regards,Chloe

8/10 不錯

Rita

讚好:整潔度、職員與服務、設施服務和住宿狀況
Struttura carinissima,vicina ad una stazione e con diversi localini dove poter cenare,quartiere molto sicuro.Le camere sono nuove,piccoline ma aveva tutto il necessario,l unica cosa,le finestre non si possono aprire e la temperatura della camera non si poteva cambiare,veniva spenta,colazione perfetta per noi,ma solo dolce,con yogurt cereali frutta croissant,personale sempre sorridente e gentile
於 2024 年 4 月住了 2 晚
Chloe 於 2024年4月10日的回應
Dear Rita, Thank you for taking the time to leave us such great feedback. We are extremely happy to hear that you enjoyed your stay with us at Point A Hotel. We hope to welcome you again in the future!Kind regards,Chloe

8/10 不錯

Horst

讚好:整潔度、職員與服務、設施服務和住宿狀況
Zentral Gelegen Unterkunft. Von der nahegelegenen U-Bahn Station sind fast alle Sehenswürdigkeiten und der Flughafen ohne Umsteigen zu erreichen. Das Hotel macht einen sauberen Eindruck das Frühstück war erstaunlich vielfältig und gesund. Bei der Zimmerwahl aufpassen: Es gibt Zimmer ohne Fenster !
於 2024 年 4 月住了 4 晚
Chloe 於 2024年4月10日的回應
Dear Horst,Thank you for taking your time to leave us great feedback. We value your opinions and feedback! We are glad to hear that you enjoyed our convenient location and enjoyed the breakfast we had to offer.We look forward to having you again in the future.Kind regards,Chloe

6/10 一般

Simon Sandager

伴侶同遊
讚好:職員與服務
不滿:整潔度
We had mold in the bathroom and our room wasnt really clean. But atleast we could borrow an adapter and have a soft pillow
於 2024 年 4 月住了 4 晚
Front desk 於 2024年4月9日的回應
Dear Thank you for sharing your experience with us. We apologize for the inconvenience. We take hygiene seriously and will address these issues promptly with our housekeeping team to ensure a more pleasant stay for our guests in the future. We're glad you found our adapter service helpful and enjoyed the comfort of our soft pillows. Your feedback is important to us, and we appreciate your understanding.Kind regards,Front desk

6/10 一般

Anindya

伴侶同遊
不滿:設施服務
The room is extra tiny small and you can end up having back pain for not moving enough inside the room. They clean once in three days for environment concerns. I can understand that washing towel takes a lot of water which is environmental concern. But that doesn’t mean you will clean the rooms once in three days. Please don’t greenwash the climate issue
於 2024 年 3 月住了 5 晚
Front desk 於 2024年4月9日的回應
Dear Anindya ,Thank you for your feedback. We apologize for any discomfort caused by the size of the room. We understand your concerns regarding cleaning frequency and its impact on the environment. While we aim to prioritize sustainability by cleaning rooms every three days, we acknowledge your point about maintaining guest comfort. Your insights are valuable, and we appreciate your understanding.Kind regards, Front desk

4/10 欠佳

Wilhelm

家人同遊, 伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
The room was very very little.They clean up the room only every three days. By the breakfast the most things are all days the same.Something you can never find on the Buffets like for example ham or sausages.The bed was not big enough for to people.
於 2024 年 3 月住了 5 晚
Front Desk 於 2024年4月4日的回應
Dear Wilhelm, Thank you for your honest review. We apologize for the inconvenience during your stay and that Point A Kensington did not meet your expectations.We hope to have the opportunity to host you again. Kind regards,Front Desk

8/10 不錯

Asheem

讚好:整潔度、職員與服務、設施服務和住宿狀況
its was a nice experience
於 2024 年 3 月住了 1 晚
Chloe 於 2024年4月4日的回應
Dear Asheem,Thank you for leaving positive feedback, your feedback is important to us. We are happy to hear that you had a nice experience with us.We look forward to welcoming you again in the future.Kind regards,Chloe

10/10 優異

Aideen

於 2024 年 3 月住了 3 晚
Chloe 於 2024年4月23日的回應
Dear Aideen,Thank you for leaving us a good rating! Hopefully we can welcome you again in the future.Kind regards,Chloe

8/10 不錯

Annica Margaretha

家人同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
Loistava sijainti! Huone rempattu ja mukava, vaikka olikin todella pieni. Miinus siitä, ettei missään vaiheessa siivottu tai edes tyhjennetty roskakoreja. Aamiainen ok, mutta olisi voinut olla monipuolisempi. Sijainnin ja yleisesti saadun kokemuksen perusteella voi todellakin suositella kuitenkin!
於 2024 年 3 月住了 3 晚
host 於 2024年4月1日的回應
Dear Annica,Thank you for sharing your experience with us following your recent stay at our hotel. We are delighted to hear that you had an enjoyable time with us and that you found our location to be convenient and our room comfortable despite its size.Your feedback regarding the cleanliness of the trash cans and the variety of breakfast options has been duly noted. We apologize for any inconvenience this may have caused during your stay. Rest assured, we are continuously working to improve our services and offerings based on valuable feedback like yours.We truly appreciate your recommendation and are thrilled that you had a positive overall experience at our hotel. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit to the area.Kind regards,Afiifa

8/10 不錯

Trevor

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Safe area close to earls court station. Didn’t like how small the rooms were. Left feeling very cramped and the room could be quite noisy with other guests opening/closing doors as well as walking by. Limited sockets for charging phones/devices etc. Otherwise the staff was very friendly
於 2024 年 3 月住了 5 晚
host 於 2024年4月1日的回應
Dear Trevor,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the safe and convenient location of our hotel near Earl's Court station, as well as our friendly staff.Regarding the limited sockets for charging devices, we appreciate your feedback and will look into ways to address this to enhance the convenience of our guests.Thank you once again for your valuable input, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Afiifa

8/10 不錯

Peter

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wir waren zufrieden. Sauber, Zimmer sehr klein aber modern und angenehm. Transfer vom Flughafen ins Hotel für Neulinge umständlich bei ca. 60 Min und Umsteigen mit der Bahn.
於 2024 年 3 月住了 3 晚
host 於 2024年4月1日的回應
Dear Peter,Thank you for sharing your experience. We're glad to hear you found the rooms clean, modern, and pleasant.Kind regards,Afiifa

10/10 優異

Paul

家人同遊
The staff are wonderful. Joann was always prompt to answer our questions before we arrived. Once there they greeted us with a very friendly hello, and made sure our stay was perfect. We opted for a small room without much in the way of amenities, because we’re there to travel and see things. It had what we needed, it was clean, and everything worked perfectly. The breakfast is great, and they make great coffee and cappuccinos. A great stay and we’d definitely use them again.
於 2024 年 3 月住了 5 晚
host 於 2024年4月1日的回應
Dear PaulThank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us at [Hotel Name].It brings us immense joy to know that our staff, especially Joanna, provided you with exceptional service from the moment you inquired about your stay to the time you checked out. We take great pride in ensuring that each guest feels welcomed and valued, and we're delighted that you felt this warmth and hospitality during your time with us.We're glad that you found your room to be clean, comfortable, and equipped with everything you needed for your travels. Our aim is to provide a hassle-free experience for our guests, and we're thrilled that we succeeded in meeting your expectations.It's wonderful to hear that you enjoyed our breakfast offerings and that you appreciated the quality of our coffee and cappuccinos. We believe that starting the day with a delicious meal and a great cup of coffee sets the tone for a fantastic day of exploration and adventure.We can't thank you enough for choosing to stay with us and for sharing your positive feedback. Your kind words mean the world to us, and we're honored to have had the opportunity to host you. We look forward to welcoming you back for another great stay in the future!Kind regards,Afiifa

8/10 不錯

Stefan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Das Hotel ist genau so wie es im Vorfeld beschrieben wurde. Unser Zimmer war schon recht klein. Aber das wussten wir. Trotzdem muss man sagen, das Preis- Leistungsverhältnis stimmte für unsere Zwecke einfach. Freunliches Personal. Sauberkeit war gut. Frühstück war OK. Gute Verkehrsanbindung. Wir haben uns wohlgefühlt.
於 2024 年 3 月住了 3 晚
Chloe 於 2024年3月31日的回應
Thank you for your feedback! We're pleased to hear that our hotel met your expectations and that you found the price-performance ratio suitable for your needs. Additionally, we're glad that our convenient transportation connections added to your positive experience. We're delighted that you felt comfortable during your stay with us, and we hope to have the pleasure of welcoming you back in the future!Kind regards,Chloe

6/10 一般

Yesenia

不滿:住宿狀況
The room was not as clean and tidy as expected for a hotel.
於 2024 年 3 月住了 2 晚
host 於 2024年4月1日的回應
Dear Yesenia,Thank you for your feedback.We apologize for any inconvenience caused.Kind regards,Afiifa

6/10 一般

Philippe (Aÿ-Champagne)

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Un hôtel propre, des chambres modernes, petites mais c’est assez classique dans Londres - des prix très compétitifs. Par contre, un aspect négatif et non des moindres: vaut mieux prévoir des boules Quiez pr mieux dormir: les chambres sont certes calmes mais il y a de très longs sifflements stridents et répétitifs contre lesquels la direction semblait désemparée.
於 2024 年 3 月住了 2 晚
host 於 2024年4月1日的回應
Dear Philippe,Thank you for your review of our property.Kind regards,Afiifa

4/10 欠佳

Thomas

伴侶同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Ich muss sagen die Ankunft war etwas holprig wir hatten laut Buchungsseite mit Fenster gebucht haben aber ein „Skyline“ Zimmer bekommen dies war im Keller und man hatte nur ein kleines Dachluken Fenster was für Skyline stehen soll! Haben uns beschwert und ein anderes Zimmer erhalten nach etwas hin und her, dies wurde uns aber nur für 3 von 4 Tagen zugesichert und wir sollten doch am Tag vor Umstellung nochmal zur Rezeption kommen also nicht so Service freundlich. Das Zimmer selber war klein aber akzeptable für Preis und Lage in London! Im Zimmer selber waren aber im Abfluss so viele Haare das dieser ganz schlecht abfließen konnte war am ersten Tag noch ertragbar weil es ja hieß es kommt jeden Tag der Zimmer Service, wir sollen nur Nix rum liegen lassen weil die würden Nix anfassen wo unsere Sachen liegen, heißt es liegt etwas auf dem Bett dann wird das Bett nicht gemacht! Zum Schluss war in den 4 Tagen, nicht ein einziges Mal der Zimmerservice in unserem Zimmer er war vorhanden aber es war niemand zu sprechen! Am Tag an dem unser Zimmer wieder getauscht werden sollte waren wir abends bei der Rezeption die sagten wir sollen morgen früh sprechen und wollten uns abwimmeln. Wir sagten den Mitarbeitern das wir sehr früh das Hotel verlassen würden wegen eines Tagesausfluges, und auf einmal war es doch gleich möglich uns zuzusichern das wir das immer behalten können. War lustig jedesmal wenn wir Kontakt mit der Rezeption hatten waren erstmal unsere Karten gesperrt!
於 2024 年 3 月住了 4 晚
host 於 2024年4月1日的回應
Dear Thomas,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered during your stay. We genuinely tried our best to address your concerns and ensure your comfort, but it's clear we fell short of your expectations. We hope you'll give us another chance to provide you with a more satisfactory experience in the future.Kind regards,Afiifa

8/10 不錯

Emma

讚好:整潔度
於 2024 年 3 月住了 3 晚
Chloe 於 2024年3月31日的回應
Thank you for leaving a generous rating! We look forward to welcoming you again in the future.Kind regards,Chloe

6/10 一般

Mandy

讚好:職員與服務
於 2024 年 3 月住了 5 晚
host 於 2024年4月1日的回應
Dear Mandy,Thank you for the review.Kind regards,Afiifa

10/10 優異

Fabienne

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good service, amazing breakfast, nice coffee, clean room TV
於 2024 年 3 月住了 3 晚
Chloe 於 2024年3月31日的回應
Thank you for your kind words! We're delighted that you had such a positive stay with us. We look forward to welcoming you back again soon for another enjoyable visit!Kind regards,Chloe

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Chloe 於 2024年3月31日的回應
Thank you for your 5 out of 5 review! We look forward to having you again in the future.Kind regards,Chloe

8/10 不錯

Deniz

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Die Unterkunft ist in einer sehr guten Lage (Earls Court ist nur wenige Fußminuten entfernt). Von dort kommt man überall gut hin. Ebenso ist ein riesiger Tesco um die Ecke, bei dem man alles bekommt. Das Zimmer ist sehr klein, hat aber alles, was man braucht (Bett, TV und Bad). Was mir gefehlt hat, war ein Wasserkocher, damit man sich morgens und abends einen Tee oder so machen kann. Die positiven Dinge überwiegen aber deutlich!
於 2024 年 3 月住了 4 晚
Chloe 於 2024年3月31日的回應
Thank you for taking the time to share your experience! We're thrilled to hear that you found our accommodation to be in a great location, with convenient access to Earls Court and nearby amenities like Tesco. We're glad that you found the room to have all the essentials, although we apologise for the absence of a kettle for making tea or coffee. Your feedback is invaluable to us as we strive to enhance our guests' experiences, and we're delighted that the positives outweighed any negatives for you. We hope to have the pleasure of welcoming you back again soon!Kind regards,Chloe

8/10 不錯

ALISON

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Near underground and restaurants. Rooms and toilet cubicles smaller than expected. There should be coffee / tea in rooms. There should be hand towels and should not have to request fresh towels every day. Staff were kind and helpful.
於 2024 年 3 月住了 4 晚
Chloe 於 2024年3月31日的回應
Thank you for sharing your feedback! We're delighted to hear that you appreciated our convenient location near the underground and restaurants, as well as our attentive and helpful staff. Your comments regarding amenities have been duly noted, and we'll certainly take them into consideration as we continuously strive to improve our guests' experiences. We hope to have the opportunity to welcome you back again in the future.

10/10 優異

Kris

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean room and very friendly staff
於 2024 年 2 月住了 1 晚
afiifa 於 2024年3月8日的回應
Dear Kris,Thank you for your amazing feedback on our property.We hope you come back soon.Kind regards,Afiifa

8/10 不錯

Jonathan Josef

於 2023 年 12 月住了 4 晚
Chloe 於 2024年3月6日的回應
Thank you very much for your feedback!We hope to welcome you back soon.Kind regards,Chloe

8/10 不錯

Jérémy

於 2024 年 2 月住了 6 晚
Chloe 於 2024年3月6日的回應
Thank you very much for your feedback!We hope to welcome you back soon.Kind regards,Chloe

10/10 優異

Helena Jayne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful time at Point A, Kensington. The staff were so friendly and accommodating to my two older parents. The breakfast was first class and the room was perfect for a stay in London.
於 2024 年 2 月住了 3 晚
Chloe 於 2024年3月6日的回應
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your parents enjoyed your stay at Point A, Kensington. It's fantastic to know that our staff made your stay pleasant and that you found our breakfast and accommodations to your liking. We hope to have the pleasure of hosting you and your family again soon!Kind regards,Chloe