埃及棉床單、高級寢具、羽絨被、特厚豪華床墊

常伯倫西荷里活酒店的評價

4 out of 5
常伯倫西荷里活酒店
1000 Westmount Dr, West Hollywood, CA

評價

8.6

優異

10 分評分,優異;1001 則評價中有 544 則" "
8 分評分,不錯;1001 則評價中有 277 則" "
6 分評分,一般;1001 則評價中有 76 則" "
4 分評分,欠佳;1001 則評價中有 62 則" "
2 分評分,很差;1001 則評價中有 42 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 2 晚
Chamberlain West Hollywood 於 2019年12月6日的回應
Thank you for for the perfect score. We appreciate your feedback. Safe travels, Tsedey Eshetu Front Office Supervisor

10/10 優異

Tayler

家人同遊
讚好:設施服務
Great customer service, friendly staff.
於 2024 年 4 月住了 1 晚
Chamberlain Team 於 2024年4月25日的回應
Greetings Tayler,Thank you for staying with us and our friendly staff. We hope to see you again in the near future.

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The way the room was set up, it was like a studio apartment and very comfortable.
於 2024 年 4 月住了 2 晚
The Chamberlain Team 於 2024年4月25日的回應
Thank you for your feedback Mark! I do have to agree our suites feels like home away from home! We hope to have you again sometime!

8/10 不錯

Kathleen

讚好:整潔度、職員與服務和住宿狀況
The hotel was very nice. The room size was very large. Only regret was that the rooftop pool was closed and we were not informed when we booked nor when we checked in it was only once we put our suits on and went to the rooftop to find the gate was locked Down at the front desk when we went down to tell them there was no apologies and that was very upsetting and disappointing
於 2024 年 4 月住了 2 晚
the Chamberlain Team 於 2024年4月19日的回應
Thank you for your feedback Kathleen!I do want to sincerely apologize for the misunderstanding that occurred during your stay. I am aware that the website did state that our rooftop was closed, and we were trying to notify everyone in a timely manner, however, with 3rd party reservations it is very difficult to have a point of contact since they do not sell 3rd party information. We do apologize that it was not communicated enough. I will relate this feedback to the team as guest satisfaction is our top priority. Please feel free to reach out to the hotel to speak to a manager, we would love to make this right.

10/10 優異

Kathleen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This hotel was very pretty great location, but I was very upset to find out that the rooftop pool was closed. I did not know that when I booked this hotel was very disappointed for me and my family as we booked two rooms and did not anticipate not enjoying the rooftop pool, we were not told at check-in either was up to the pool to find out. It was locked. Went down to the lobby to speak to a gentleman and he didn’t seem to care very much.
於 2024 年 4 月住了 3 晚
the Chamberlain Team 於 2024年4月19日的回應
Thank you for your feedback Kathleen!I do want to sincerely apologize for the misunderstanding that occurred during your stay. I am aware that the website did state that our rooftop was closed, and we were trying to notify everyone in a timely manner, however, with 3rd party reservations it is very difficult to have a point of contact since they do not sell 3rd party information. We do apologize that it was not communicated enough. I will relate this feedback to the team as guest satisfaction is our top priority. Please feel free to reach out to the hotel to speak to a manager, we would love to make this right.

10/10 優異

Isabela

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is the perfect spot for a fun weekend in LA. It is located near Sunset Blvd where there is lots to do but still in a great area and away from traffic. I cant wait to stay here again!
於 2024 年 4 月住了 1 晚
Chamberlain Team 於 2024年4月19日的回應
Thank you for your feedback Isabella,I have to agree we are in a secluded yet very walking distance to many common areas. We hope to have you back sometime!

10/10 優異

Sherrie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great rooms terrific lication
於 2024 年 4 月住了 5 晚
the Chamberlain Team 於 2024年4月18日的回應
Thank you for staying with us Sherrie!

10/10 優異

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet location, especially nice with upgraded room.
於 2024 年 4 月住了 1 晚
the Chamberlain Team 於 2024年4月13日的回應
Thank you for your feedback Robert!We are happy to hear that our quiet secluded location was a big hit for you!

10/10 優異

Serena

讚好:整潔度、設施服務和住宿狀況
Pleasantly surprised. Everyone was so nice and helpful. The room was very nice and the bed was comfy.
於 2024 年 3 月住了 1 晚
the Chamberlain Team 於 2024年4月13日的回應
Thank you Serena,We are glad our staff was a mark during your stay. We hope to see you again in the near future.

10/10 優異

Kenneth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable. Friendly staff. Excellent room service. Reasonably priced. Extra nice rooms. Updated and clean. Highly recommended.
於 2024 年 4 月住了 1 晚
the Chamberlain Team 於 2024年4月5日的回應
Thank you for your feedback Kenneth, we hope to see you again soon!

10/10 優異

Thomas

家人同遊
讚好:設施服務
It’s great
於 2024 年 4 月住了 2 晚
the Chamberlain Team 於 2024年4月5日的回應
Thank you Thomas!

8/10 不錯

Annahid

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely boutique hotel in a quiet neighbourhood. Almost all the staff were super-friendly and helpful. Rooms were a good size and in good condition, but compared to the room size the bathrooms were small, nothing other than basic amenities and nowhere to put your toiletries. The restaurant had a limited menu.
於 2024 年 3 月住了 4 晚
the Chamberlain Team 於 2024年4月4日的回應
Thank you for your feedback Annahid!

10/10 優異

Michael

於 2024 年 3 月住了 3 晚
the Chamberlain Team 於 2024年4月18日的回應
Thank you for staying with us Michael

10/10 優異

roya

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Great location and a lovely boutique hotel
於 2024 年 3 月住了 3 晚
the Chamberlain Team 於 2024年3月16日的回應
Thank you Roya,We hope to see you again in the near future!

8/10 不錯

Vinay

於 2024 年 3 月住了 2 晚
the Chamberlain Team 於 2024年3月28日的回應
Thank you for your feedback!

10/10 優異

Frederick (Portland)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the neighborhood. Received a complimentary upgrade to deluxe king upon arrival. Comfortable and quiet in a gem of a community.
於 2024 年 2 月住了 1 晚
Claudia P 於 2024年3月5日的回應
Greetings Frederic,Thank you for the 5 out of 5 review. Hope to see you in the near future.

10/10 優異

Christopher

於 2024 年 2 月住了 4 晚
Chamberlain Team 於 2024年3月23日的回應
Thank you!

10/10 優異

Victoria (Las Vegas)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love this hotel! It is quiet and unique
於 2024 年 2 月住了 1 晚
the Chamberlain Team 於 2024年3月1日的回應
Thank you Victoria,We hope to see you again soon!

10/10 優異

Toshiro (Laguna Niguel)

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed staying at your hotel.
於 2024 年 2 月住了 3 晚
the Chamberlain Team 於 2024年2月25日的回應
Thank you for your feedback Toshiro, we hope to see you in the near future.

10/10 優異

Latoya (Chicago)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was very nice and the people were wonderful
於 2024 年 2 月住了 2 晚
Claudia P 於 2024年2月24日的回應
Hello Latoya!Thank you for your valuable feedback! We hope to see you in the near future.

10/10 優異

John

於 2024 年 2 月住了 3 晚
the Chamberlain Team 於 2024年3月23日的回應
Thank you John!

10/10 優異

Gary (Charles Town)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Claudia P 於 2024年2月24日的回應
Hello Gary!Thank you for the 5 out 5 rating! We hope to see you in the near future.

6/10 一般

Christina

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 4 晚
the Chamberlain Team 於 2024年3月23日的回應
Thank you Christina,Please feel free to reach out to us as we would like to hear your valuable feedback. We always look for areas of improvement.

10/10 優異

Francisco

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A lot to do around this area
於 2024 年 2 月住了 2 晚
Claudia P 於 2024年2月13日的回應
Hello Francisco!Thank you for your feedback! We hope to have you back in the near future.

10/10 優異

Alton

於 2024 年 2 月住了 2 晚
the Chamberlain Team 於 2024年3月23日的回應
thank you for your review!

10/10 優異

Sherrie

於 2024 年 1 月住了 5 晚
the Chamberlain Team 於 2024年2月9日的回應
Thank you for your feedback Sherrie

10/10 優異

Joanne

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great all around but the parking is very expensive at $60 per night. I realize this is the standard for hotels in that area, now, but it’s shamefully expensive.
the Chamberlain Team 於 2024年2月9日的回應
Thank you for staying with us Joanne

10/10 優異

Gabriel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay, the hotel is nicer then in the pictures. Incredibly nice rooms, with an amazing rooftop bar and pool overlooking LA. Would highly recommend
於 2024 年 1 月住了 3 晚
the Chamberlain Team 於 2024年2月9日的回應
Thank you for your feedback Gabriel! We hope to have you back in the near future.

10/10 優異

Alma (Burlingame)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location
於 2023 年 12 月住了 5 晚
the Chamberlain Team 於 2024年2月9日的回應
Thank you for your rating Alma

6/10 一般

Sarah

讚好:整潔度
於 2024 年 1 月住了 3 晚
the Chamberlain Team 於 2024年2月9日的回應
Thank you for your review Sarah. Please feel free to reach out to us regarding your concerns, any general feedback is appreciated. We always look for areas of improvement.

10/10 優異

CARLOS

家人同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Habitaciones muy amplias
於 2023 年 12 月住了 7 晚
the Chamberlain Team 於 2024年2月9日的回應
Muchas gracias Carlos

10/10 優異

Christina

讚好:整潔度、職員與服務和設施服務
Cute boutique hotel... I felt like we stumbled on a hidden gem. Fun area... will definitely be coming back for a staycation when it's warmer. Staff is top notch.. that's what made the stay for me.
於 2024 年 1 月住了 1 晚
the Chamberlain Team 於 2024年2月9日的回應
Thank you Christina,We are glad to hear you found our little secluded location and hope to have you back sometime!

10/10 優異

AL

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was quite big and they gave us a free upgrade. Everything was clean and tidy very comfortable. The charge for parking is excessive at $65 a night will rethink our stay there next time.
於 2023 年 12 月住了 3 晚
the Chamberlain Team 於 2024年2月9日的回應
Hi Al,Thank you for your feedback! I am glad you like our clean hotel and that you were able to get a complimentary upgrade! It's one of our biggest perks when available. We thank you for staying with us!

6/10 一般

Terrence (Chicago)

家人同遊
讚好:整潔度和職員與服務
Didn't like restaurant or room service was not available.
於 2023 年 12 月住了 5 晚
the Chamberlain Team 於 2024年2月9日的回應
Greetings Terrence,We thank you for choosing the Chamberlain for your recent trip to West Hollywood. I want to sincerely apologize that the restaurant was not available during your stay. We did need to do some last minute repairs that had us close down immediately. I am glad to say it is open once again! We hope you can give us another try sometime

10/10 優異

Swathi

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2023 年 12 月住了 3 晚
Chamberlain Team 於 2024年2月9日的回應
Thank you for your feedback

8/10 不錯

Chi Fai

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
The Chamberlain Team 於 2023年12月27日的回應
Hello Chi!Thank you for the 8 out 10 review.

6/10 一般

Daniel

家人同遊
讚好:職員與服務和住宿狀況
Good I felt the rooms were very nicely equipped. very large, great beds, linens, bathroom etc. The staff were very gracious and helpful right from check in to valet. Not so Good I was not satisfied that for four nights our room had no maid service, which we were not aware of upon booking. yes we could call down for towels, but it was inconvenient and had to put our own trash. It would have been great to even have a refresh half way through our stay. The charge for parking seemed outrageous. $65 per night! That alone may prevent me from staying here again and an urban amenities fee of $33? for what exactly did this include. I've stayed in WEHO many times and not once did I encounter these outrageous fees. Loved the staff, loved the room but probably won't stay there again, there are many other options.
於 2023 年 12 月住了 4 晚
The Chamberlain Team 於 2023年12月27日的回應
Greetings Daniel,Thank you for your feedback. We are sorry that their was an inconvenience during your stay. On another hand, we are very delighted to hear that our staff was able to make your stay better!

10/10 優異

Liza

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great place!! Good room service, very clean
於 2023 年 12 月住了 1 晚
Claudia P 於 2023年12月27日的回應
Greetings Liza! Thank you for your valuable feedback! We hope to see you in the near future

8/10 不錯

Yaryna

讚好:整潔度、職員與服務、設施服務和住宿狀況
Smell in room was bad
於 2023 年 12 月住了 7 晚
The Chamberlain Team 於 2023年12月27日的回應
Greetings Yaryna, Thank you for your feedback. We are sorry that there was an inconvenience during your stay we will have house keeping check for the smell.

8/10 不錯

Alison

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Claudia P 於 2024年2月13日的回應
Hello Alison!Thank you for your feedback! We hope to have you back in the near future.

10/10 優異

Lex

讚好:整潔度、設施服務和住宿狀況
Beautiful hotel and cozy room. Location of the hotel is great and many walkable restaurants and dispensaries. Staff was nice and the rooftop is breathtaking. Only down side that the pool was not heated as listed on the website.
於 2023 年 12 月住了 3 晚
Claudia P 於 2023年12月27日的回應
Hello Lex! Thank you for your valuable feedback! We hope to see you in the near future

10/10 優異

Kierston

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great spot to stay!😁
於 2023 年 12 月住了 2 晚
Claudia P 於 2023年12月27日的回應
Greetings Kierston! Thank you for your valuable feedback! We hope to see you in the near future

10/10 優異

Devi Mustika

讚好:整潔度、職員與服務和住宿狀況
Good property
於 2023 年 11 月住了 2 晚
Claudia P 於 2023年12月27日的回應
Hello Devi!Thank you for the 5 out of 5 Review Greetings Steven! We hope to see you in the near future

10/10 優異

Hillary

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 5 晚
Claudia P 於 2023年12月1日的回應
Greetings Hillary! Thank you for your valuable feedback! We hope to see you in the near future

10/10 優異

Steven

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel with beautiful comfortable rooms and super convenient location.
於 2023 年 11 月住了 2 晚
Claudia P 於 2023年12月1日的回應
Greetings Steven! Thank you for your valuable feedback! We hope to see you in the near future

6/10 一般

Christine

伴侶同遊
讚好:整潔度和住宿狀況
.
於 2023 年 11 月住了 3 晚
the Chamberlain Team 於 2023年11月26日的回應
Hi Christine,Thank you for your feedback, please feel free to reach out to the hotel for any comments or concerns regarding your stay. We always look for areas of improvement. We thank you for staying with us and look forward to hearing from you!

8/10 不錯

justine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great room excellent service and great location Food very over priced Wouldn’t eat or drink at the hotel
於 2023 年 11 月住了 3 晚
the Chamberlain Team 於 2023年11月26日的回應
Thank you for your feedback Justine!

10/10 優異

Molly

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Chamberlain Team 於 2023年11月26日的回應
Thank you Molly!

8/10 不錯

Daniel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was clean but in need of some touch-up painting.
於 2023 年 11 月住了 4 晚
the Chamberlain Team 於 2023年11月26日的回應
Thank you for your feedback Daniel, we have alerted our Engineering staff to look into this. We always welcome comments and concerns as a chance of improvement. We thank you for staying with us.

10/10 優異

Maritess

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Chamberlain Team 於 2023年11月26日的回應
Thank you Maritess!