Dear Zhilin, thank you for leaving us a review! We are disappointed to hear that we did not to meet your expectations during your stay. We hope you consider staying with us again so that we can show you the true W Hollywood experience.

Hello Anonymous, Thank you for taking the time to share your recent experience with us here at W Hollywood. Every process put in place is aimed at providing you an unforgettable lifestyle experience and the insight we receive from our guests is extremely helpful in cementing W Hollywood as a first class destination on the map. We have shared your feedback with hotel management in an effort to improve the guest experience. We look forward to the opportunity to welcome you back to W Hollywood again soon! Best, Nicole

Hello Jim, Thank you for the lovely review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing W Hollywood, and we look forward to your next stay.Sincerely,Nate LivingstonAssistant Director of Welcome

Dear Larry N, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Nate LivingstonAssistant Director of Welcome

Dear Alma, we understand your disappointment and apologize for any inconvenience you encountered with our ongoing renovation. We hope to have a future opportunity to welcome you for the flawless stay you deserve.

Dear Faisal, We value guest feedback; therefore, we thank you for sharing your rating. We hope our great location and rooms served you well, but we are disappointed that your experience was not perfect. Thank you for choosing us for your visit to Hollywood, and we hope to see you again so we can provide you with the exceptional stay you deserve.Sincerely,Nate LivingstonAssistant Director of Welcome

Dear Dr. Ramin, thank you for your positive review! We're so happy you experienced our beautiful property. We hope to see you again once our hotel renovation is completed!

Dear Yanji, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at W Hollywood. We look forward to your return and wish you all the best with your future travels.Sincerely,Nate LivingstonAssistant Director of Welcome

Hello Joaquina, We deeply regret to hear about your experience during your brief stay. We apologize for any inconvenience caused by the deposit amount and the service you received at check-in. Your feedback is crucial, and we will address this with our team to enhance our guest experience. Your satisfaction is our priority, and we hope you give us another opportunity to provide a more positive impression in the future.Sincerely,Nate LivingstonAssistant Director of Welcome

Dear Victor, thank you for your positive review! We're so happy you experienced our beautiful property. We hope to see you again soon!

Dear brian, We appreciate your feedback and apologize for the issues you encountered during your stay. It's disheartening to hear that your room did not meet the standards we strive for. Please know that your concerns will be addressed with our team to ensure improvements are made. We hope you'll consider giving us another opportunity to provide you with the exceptional stay you deserve.Sincerely,Nate LivingstonAssistant Director of Welcome

Dear Monica, thank you for your positive review! We're so happy you experienced our beautiful property. We hope to see you again once our hotel renovation is completed!

Hello Shenita Marie, We truly regret to learn about your disappointing experience at our hotel. Please accept our apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Further, we thank you for appreciating our Talent. We hope you will consider giving us another chance to provide your desired stay.Sincerely,Nate LivingstonRooms Operations Manager

Dear Karina, Thank you for choosing W Hollywood. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nate LivingstonRooms Operations Manager

Hello Joshua, Thank you for choosing W Hollywood. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nate LivingstonAssistant Director of Welcome

Dear Vahida, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Nate LivingstonRooms Operations Manager

Dear Dianne, thank you for your positive review! We're so happy you experienced our beautiful property. We hope to see you again soon!

Dear Dianne, Thank you for the wonderful rating for W Hollywood! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Nate LivingstonRooms Operations Manager

Dear gerald, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Sincerely,Nate LivingstonRooms Operations Manager

Dear Ellen, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Sincerely,Nate LivingstonRooms Operations Manager

Hello Deepti, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Nate LivingstonRooms Operations Manager

Dear Olivia, Thank you for your positive review! We're so happy you experienced our beautiful property. We hope to see you again soon!

Dear William, Thank you for the excellent review on behalf of our team at W Hollywood. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to Hollywood.Sincerely,Nate LivingstonRooms Operations Manager

Dear Olivia, Thank you for your positive review! We're so happy you experienced our beautiful property. We hope to see you again soon!

Dear Jennifer, We are delighted you enjoyed your stay at W Hollywood. We strive to provide each guest with an exceptional visit; therefore, it is lovely knowing we exceeded your expectations. We hope you will come back whenever your travels bring you to Hollywood.Sincerely,Nate LivingstonRooms Operations Manager

Dear Eric, First and foremost, thank you for your loyalty to our hotels. We sincerely apologize for not meeting your expectations and regret the cleanliness and overall property upkeep concerns. We are known for our exceptional service and attention to detail; therefore, we regret this was not your experience. We have reviewed your comments with our team and are grateful for your patience. We look forward to another opportunity to regain your trust and welcome you for a better experience.Sincerely,Nate LivingstonRooms Operations Manager

Dear Journey, We understand the frustration and inconveniences caused by the current situation, and we want to ensure you we are focused on keeping our guests as comfortable as possible. Unfortunately, public spaces are outside our control, and we regret the concerns this caused you. We are actively working to maintain our guest's comfort, and we hope you will accept our apologies for how much this impacted your visit. We are committed to improving this unforeseeable situation and are grateful for your patience. Thank you for choosing us; we look forward to another opportunity to provide you with the outstanding stay you deserve.Sincerely,Nate LivingstonRooms Operations Manager

Hello Beverly, Thank you for taking the time to review our hotel. We are disappointed we did not provide you with the flawless experience you deserve. We value your feedback and greatly appreciate your patience. We are disappointed to learn that we may have overlooked a few areas in your room's preparation, and we sincerely apologize for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. Also, we do our best to share all the information about our hotel and amenities with every guest; therefore, we truly regret this did not happen during your visit. What you experienced is not typical, and we would love for you to give us another try to show you our commitment to exceptional hospitality.Sincerely,Nate LivingstonRooms Operations Manager

Dear Kaitlyn, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Nate LivingstonRooms Operations Manager

Thank you for your stay with us at the W Hollywood and for your review. If you have any questions or concerns please reach out to us.

Thank you for your feedback. We do offer complimentary coffee in our lobby in the mornings for guests. If you have any questions or concerns please let us know.

Hello Jonathan, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,W Hollywood Management Team

Dear Jason, It was our pleasure to welcome you to W Hollywood. We are glad you had an overall pleasant stay and that you liked our convenient location, and our Talent left such a warm impression. Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. However, we apologize for any inconvenience you experienced due to the overhead light, the closet door, and no hot water supply. We understand how crucial a well-maintained room is for our guests, and we regret these maintenance issues affected your experience. Thank you for bringing this to our attention; we will promptly address this with our maintenance team. We look forward to welcoming you soon for a much-improved stay. Sincerely, Rigo Rodriquez Director of Guest Services

Thank you so much for your review and your feedback, we enjoyed having you during your stay! We look forward to your return to Hollywood!

Dear Jessica, Thank you for being our guest and sharing your experience. We apologize for the noise issues you experienced and that we did not address them to your satisfaction. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the disturbance this caused. Please accept our apologies for not being responsive to your coffee request. We will share your comments with our team so we can take the appropriate action moving forward. We truly regret any frustration this caused and are very grateful for your patience. We would love for you to return the next time you are in the area and allow us to show you that we are committed to enhancing our services on all levels. Sincerely,Rigo RodriquezDirector of Guest Services

Dear jason, We appreciate your review of our hotel and the amenities we offer our guests. We regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We apologize for the issues you experienced due to our remodel. This project is part of our commitment to providing outstanding accommodations for our guests; therefore, we truly regret any frustration this caused, and we are very grateful for your patience. We want every guest to have an exceptional, seamless visit, and we hope you will revisit so we can show you our devotion to outstanding hospitality in all areas of our hotel.Sincerely,Rigo RodriquezDirector of Guest Services

Dear Amos, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Rigo RodriquezDirector of Guest Services

Hello Michelle, Thank you for the excellent comments regarding your time with us here at W Hollywood. We are thrilled you were pleased with the clean, spacious, well-maintained room and amenities. We are also happy that our fantastic location was convenient for your visit to our city's many attractions. We love hearing how much you enjoyed our friendly and devoted Talent. However, we regret not meeting your expectations with the pool due to the weather conditions and apologize if our ongoing remodeling inconvenienced you. We are excited about the final result and hope you will have the opportunity to enjoy our new accommodations at a later date. We appreciate you taking the time to share your experience, and we look forward to seeing you again!Sincerely,Rigo RodriquezDirector of Guest Services

Thank you for your review Mark, it was pleasure serving your party at our hotel. We hope to see you soon on your next visit to Hollywood!

Hello Lucero, We appreciate you taking the time to rate your visit to W Hollywood. It is a pleasure to know you had an excellent experience throughout your stay. We appreciate your patronage and hope to serve you again in the future.Sincerely,Rigo RodriquezDirector of Guest Services

Dear Alma, We understand your disappointment and apologize for any inconvenience you encountered with our ongoing renovation and your reservations. While we strive to provide excellent service and ensure all reservations are honored, there are rare instances where unforeseen circumstances may lead to cancellations. We appreciate your understanding and will review our processes to better handle such situations in the future. We hope to have a future opportunity to welcome you for the flawless stay you deserve.Sincerely,Rigo RodriquezDirector of Guest Services

Dear Michael, Thank you for choosing W Hollywood. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Rigo RodriquezDirector of Guest Services

Dear Lucia, Thank you for choosing our hotel for your recent stay. We apologize for the issues you experienced due to our remodel. We understand your frustration, and we are grateful for your patience. We hope that you will consider a return visit when our improvements have been completed to experience our renewed and refreshed hotel firsthand. We look forward to welcoming you back soon.Sincerely,Rigo RodriquezDirector of Guest Services

Hello Amanda, Please accept our apologies for the issues you experienced due to our ongoing remodel and labor strike. We understand the frustration and inconveniences caused by the current situation, and we want to ensure you we are focused on keeping our guests as comfortable as possible. Our hope is to resolve this situation quickly; we are committed to making the best of this unforeseeable situation and are grateful for your patience. Thank you for choosing us; we look forward to another opportunity to provide you with the outstanding stay you deserve.Sincerely,Rigo RodriquezDirector of Guest Services

Thank you for your stay with us at the W Hollywood, we are glad to know you had an amazing stay. Looking forward to your return to Hollywood!

Dear AGASSIS, Thank you for your rating of W Hollywood. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Sincerely,Rigo RodriquezDirector of Guest Services

Thank you for your stay with us and for your feedback, we are excited you had a great stay! We hope to welcome you back to Hollywood soon.

Thank you so much for your feedback Ms. Tracy! We strive to impress! Have a great rest of your weekend!

Dear Sandra, Thank you for choosing our hotel for your recent stay. We apologize for the issues you experienced due to our remodel. We understand your frustration, and we are grateful for your patience. We hope that you will consider a return visit when our improvements have been completed to experience our revitalization firsthand. We look forward to welcoming you back soon.Sincerely,Rigo RodriquezDirector of Guest Services

Hello Yemaya, We appreciate you taking the time to rate your visit to W Hollywood. It is a pleasure to know you had an excellent experience throughout your stay. We appreciate your patronage and hope to serve you again in the future.Sincerely,Rigo RodriquezDirector of Guest Services