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澳門新濠鋒酒店的評價

5 out of 5
澳門新濠鋒酒店
廣東大馬路, 氹仔

評價

9.4

完美

10 分評分，優異；456 則評價中有 327 則" "
8 分評分，不錯；456 則評價中有 108 則" "
6 分評分，一般；456 則評價中有 11 則" "
4 分評分，欠佳；456 則評價中有 7 則" "
2 分評分，很差；456 則評價中有 3 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

CN

家人同遊
讚好：整潔度、設施服務和住宿狀況
請更改酒店附近景點位置，如新濠天地和澳門威尼斯人賭場絕對不止2至3 分鐘車程，以免誤導其他旅客。
於 2024 年 3 月住了 1 晚
新濠鋒管理層此致 於 2024年4月12日的回應
尊敬的客人：感謝入住澳門新濠鋒酒店並抽空指出我們的以上信息差，我們已將這些問題反映相關部門並即時與網站聯繫和跟進。我們將繼續努力為客人提供優質的體驗。希望不久的將來有機會再次歡迎您入住，繼續享用澳門新濠鋒酒店的服務和設施。新濠鋒管理層此致

10/10 優異

Soh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Refreshing experience!
於 2024 年 3 月住了 2 晚

10/10 優異

Tsz Lok

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 12 月住了 1 晚
Altira Macau 於 2024年3月8日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

mei leng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service with excellent staffs
於 2024 年 1 月住了 2 晚
Altira Macau 於 2024年3月8日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

8/10 不錯

Chung Ming

於 2023 年 12 月住了 2 晚
Altira Macau 於 2024年3月8日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Hoi Lam

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Altira Macau 於 2023年12月7日的回應
尊敬的客人:非常感謝閣下選擇入住澳門新濠鋒酒店，並給予我們五星好評。很高興得知我們的服務質量得到認可，讓您有一個舒適的住宿經驗。我們將繼續努力為客人提供最優秀的住宿體驗和服務。我們期待著您的再度光臨。新濠鋒管理層此致

10/10 優異

Lai Shan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
員工服務態度好。酒店房間夠大、乾淨和舒服，只是枕頭太軟，不習慣。雪櫃有免費飲品選擇多。 酒店隔離有Casino，有空可以去玩。
於 2023 年 11 月住了 1 晚
Altira Macau 於 2023年12月7日的回應
尊敬的客人:非常感謝閣下選擇入住澳門新濠鋒酒店，並給予我們五星好評。很高興得知我們的服務質量得到認可，讓您有一個舒適的住宿經驗。我們將繼續努力為客人提供最優秀的住宿體驗和服務。我們期待著您的再度光臨。新濠鋒管理層此致

10/10 優異

hoi wai

於 2023 年 11 月住了 2 晚
Altira Macau 於 2023年11月9日的回應
Dear valued guest, Thank you for staying with us. It is always a pleasure to receive positive feedback from our guests . Your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Wilson

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 10 月住了 2 晚
Altira Macau 於 2023年11月9日的回應
Dear valued guest, Thank you for staying with us. It is always a pleasure to receive positive feedback from our guests . Your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Wai Lin Eileen

讚好：整潔度、職員與服務和住宿狀況
I like the service and the room itself. But its location is not very convenience.
於 2023 年 10 月住了 1 晚
Altira Macau 於 2023年11月9日的回應
Dear Eileen, Thank you for staying with us. It is always a pleasure to receive positive feedback from our guests . Your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Wai Chiu

讚好：整潔度、職員與服務和住宿狀況
接駁巴士！非常不足！
於 2023 年 10 月住了 1 晚
Hotel ManagementAltira Macau 於 2023年10月25日的回應
尊敬的客人：感謝下塌澳門新濠鋒酒店並及時把您的入住體驗反饋給我們。很抱歉穿梭巴士的班次未如理想給閣下帶來不便。對於閣下的反饋我們將轉送給有關部門跟進。 再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店。 祝您生活愉快！新濠鋒管理層此致

10/10 優異

Hing Man

於 2023 年 10 月住了 1 晚
Hotel ManagementAltira Macau 於 2023年10月25日的回應
Dear guest, Thank you for chosen Altira Macau as your preferred accommodation in Macau! We are delighted to learn that you had enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

8/10 不錯

KAR LEI

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
出市中心好遠，有少少設施舊，水喉聲音好噪
於 2023 年 10 月住了 1 晚
Hotel ManagementAltira Macau 於 2023年10月25日的回應
尊敬的客人:感謝入住澳門新濠鋒酒店並及時把您的入住體驗反饋給我們。非常遺憾在您入住期間未能為您提供超越期待的體驗，對於閣下的反饋我們將轉送給有關部門跟進。期望在不久的將來有機會再次歡迎您入住。祝您生活愉快！新濠鋒管理層此致

10/10 優異

Nga Lok

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
有提供生日待遇 感覺良好 房間及浴缸都好大（有提供浴鹽）景觀很好 泳池唔算人多 入面有乾同濕既桑拿再加按摩浴池 健身室機器種類多 附近有公共巴士往返港珠澳大橋
於 2023 年 10 月住了 1 晚
Hotel ManagementAltira Macau 於 2023年10月25日的回應
尊敬的客人:非常感謝閣下選擇入住澳門新濠鋒酒店。很高興得知我們的服務質量得到認可，讓您有一個舒適的住宿經驗。我們將繼續努力為客人提供最優秀的住宿體驗和服務。我們期待著您的再度光臨。新濠鋒管理層此致

10/10 優異

shihchia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Hotel Management Altira Macau 於 2023年10月25日的回應
Dear guest, Thank you for chosen Altira Macau as your preferred accommodation in Macau! We are delighted to learn that you had enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

PUI FAN

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Hotel Management Altira Macau 於 2023年10月25日的回應
Dear guest, Thank you for chosen Altira Macau as your preferred accommodation in Macau! We are delighted to learn that you had enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

8/10 不錯

Dal Connie

於 2023 年 9 月住了 1 晚
Hotel ManagementAltira Macau 於 2023年10月25日的回應
Dear guest, Thank you for chosen Altira Macau as your preferred accommodation in Macau! We are delighted to learn that you had enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

woon kan

於 2023 年 9 月住了 1 晚
Hotel Management Altira Macau 於 2023年10月25日的回應
Dear guest, Thank you for chosen Altira Macau as your preferred accommodation in Macau! We are delighted to learn that you had enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

4/10 欠佳

Man

家人同遊
不滿：住宿狀況
Sun-par
This hotel, claimed to be top notch 5 star hotel. I paid the same price as mandarin oriental. I can explain how disappointed I am when I arrive the building and entered the lobby. Decoration like a 3-star hotel. Molding smell when entered room. Service fair but overall subpar. Highly doubt if other reviews r real.
於 2023 年 7 月住了 1 晚
Yours sincerely, Hotel Management Altira Macau 於 2023年7月7日的回應
Dear Man,Thank you for taking time to share the experience of your recent stay at Altira Macau.We apologize that we did not meet your expectations.. Please be assured that the issues have been investigated and appropriate action will be taken to improve our service and facilities.Once again, thank you for your comment and we look forward to welcoming you back in the near future!

10/10 優異

Ka Wing

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel room, superb sea view, and convenient location, will visit again in the future.
於 2023 年 5 月住了 1 晚
Yours sincerely, Altira Macau Hotel Management 於 2023年6月5日的回應
Dear Ka Wing, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon.

8/10 不錯

Kin Man

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
酒店房在高層面向澳門島180度景觀,無論日夜都靚, 酒店內的意大利餐廳食物及職員都很滿意, 附近食店同甜品店都一流, 交通略為要加強到其下賭場等的要加密班次！
於 2023 年 5 月住了 1 晚
新濠鋒管理層此致 於 2023年6月5日的回應
尊敬的Kin Man：感謝選擇入住澳門新濠鋒酒店，並抽出時間提出反饋意見。我們將會繼續秉承為客人提供真正獨特的入住經驗與超出客人期望的宗旨，努力為客人服務。再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店感受更好的入住體驗。

10/10 優異

Joyce

於 2023 年 5 月住了 1 晚
Yours sincerely, Hotel Management Altira Macau 於 2023年6月20日的回應
Dear Joyce, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon.

2/10 很差

MEI

於 2023 年 5 月住了 2 晚
新濠鋒管理層此致 於 2023年6月5日的回應
尊敬的客人:感謝入住澳門新濠鋒酒店。非常遺憾在您入住期間未能為您提供超越期待的體驗，爲此我們將加倍努力，不斷提高我們的服務和管理，以提供更貼心周到的服務。期望在不久的將來有機會再次歡迎您入住。祝您生活愉快！

10/10 優異

Tsz Ping Andy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
各方面都好滿意。
於 2023 年 5 月住了 1 晚
新濠鋒管理層此致 於 2023年5月19日的回應
尊敬的客人:非常感謝閣下入住澳門新濠鋒酒店，並給予我們五星好評。很高興得知我們的服務質量得到認可，讓您有一個舒適的住宿經驗。我們將繼續努力為客人提供最優秀的住宿體驗和服務。我們期待著您的再度光臨。

10/10 優異

Tik yan

於 2023 年 4 月住了 1 晚
新濠鋒管理層此致 於 2023年5月30日的回應
尊敬的客人:非常感謝閣下選擇入住澳門新濠鋒酒店，並給予我們五星好評。很高興得知我們的服務質量得到認可，讓您有一個舒適的住宿經驗。我們將繼續努力為客人提供最優秀的住宿體驗和服務。我們期待著您的再度光臨。

10/10 優異

YUET SIM

於 2023 年 4 月住了 1 晚
新濠鋒管理層此致 於 2023年5月30日的回應
尊敬的客人:非常感謝閣下選擇入住澳門新濠鋒酒店，並給予我們五星好評。很高興得知我們的服務質量得到認可，讓您有一個舒適的住宿經驗。我們將繼續努力為客人提供最優秀的住宿體驗和服務。我們期待著您的再度光臨。

10/10 優異

Wai Chi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年4月21日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

KinHo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年4月21日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
很不錯
房間很大很舒適整潔，對海景很美。雖然mini bar免費 但原來只有飲品，零食櫃空空如也。房間也有JBL喇叭，如果電視能接駁smartphone 更好！ 無邊際泳池亦望海景，早上人不多非常舒適。 房卡有兩張 但原來有一張是用不了，當日令我同伴有20分鐘進不了房間 去前台求助亦不能解決，呆等至我回房。
於 2023 年 3 月住了 1 晚
新濠鋒管理層 於 2023年4月12日的回應
尊敬的客戶：首先感謝閣下選擇入住新濠鋒酒店，並抽出時間提出反饋意見。 我們為閣下對於酒店的設施予以高度評價實感榮幸並對於您的寶貴意見我們將轉送給有關部門跟進。 我們將會繼續秉承為客人提供真正獨特的入住經驗與超出客人期望的宗旨，努力為客人服務。 再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店並享用我們的設施以感受更好的入住體驗。 新濠鋒管理層此致

8/10 不錯

FUNG LIN

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
櫃台員工，服務得很好。
於 2023 年 4 月住了 1 晚
新濠鋒管理層 於 2023年4月11日的回應
尊敬的客戶：首先感謝閣下再次選擇入住新濠鋒酒店，並抽出時間提出反饋意見。我們將會繼續秉承為客人提供真正獨特的入住經驗與超出客人期望的宗旨，努力為客人服務。再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店感受更好的入住體驗。新濠鋒管理層此致

8/10 不錯

Fau Mei

於 2023 年 4 月住了 2 晚
Hotel Management 於 2023年4月10日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Kai Wing

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good view, facilities new and clean
於 2023 年 4 月住了 1 晚
Hotel Management 於 2023年4月7日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Siu Man

於 2023 年 3 月住了 2 晚
Hotel Management 於 2023年4月4日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Yin Tung

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
員工服務很好，酒店附近有巴士站，去返澳門半島好快，同埋酒店好大同好靚
於 2023 年 3 月住了 2 晚
新濠鋒管理層 於 2023年3月22日的回應
尊敬的客戶：首先感謝閣下再次選擇入住新濠鋒酒店，並抽出時間提出反饋意見。我們將會繼續秉承為客人提供真正獨特的入住經驗與超出客人期望的宗旨，努力為客人服務。再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店感受更好的入住體驗。新濠鋒管理層此致

10/10 優異

Ka Wai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Hotel Management 於 2023年3月22日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

8/10 不錯

So Ching

於 2023 年 3 月住了 1 晚
Hotel Management 於 2023年3月22日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Ching Shun

讚好：整潔度、職員與服務、設施服務和住宿狀況
住得一 晚有d 可惜
於 2023 年 3 月住了 1 晚
新濠鋒管理層 於 2023年3月15日的回應
尊敬的客戶：首先感謝閣下再次選擇入住新濠鋒酒店，並抽出時間提出反饋意見。我們將會繼續秉承為客人提供真正獨特的入住經驗與超出客人期望的宗旨，努力為客人服務。再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店感受更好的入住體驗。新濠鋒管理層此致

6/10 一般

Kin wai

於 2023 年 3 月住了 1 晚
Hotel Management 於 2023年4月3日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Sharen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room is big and comfortable
於 2023 年 3 月住了 1 晚
Hotel Management 於 2023年3月8日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

lai

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
乾淨 安心入睡
於 2023 年 2 月住了 2 晚
新濠鋒管理層 於 2023年3月3日的回應
尊敬的客戶：首先感謝閣下再次選擇入住新濠鋒酒店，並抽出時間提出反饋意見。我們將會繼續秉承為客人提供真正獨特的入住經驗與超出客人期望的宗旨，努力為客人服務。再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店感受更好的入住體驗。新濠鋒管理層此致

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
景觀佳
於 2023 年 2 月住了 1 晚
新濠鋒管理層 於 2023年3月1日的回應
尊敬的客戶：首先感謝閣下再次選擇入住新濠鋒酒店，並抽出時間提出反饋意見。我們將會繼續秉承為客人提供真正獨特的入住經驗與超出客人期望的宗旨，努力為客人服務。再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店感受更好的入住體驗。新濠鋒管理層此致

10/10 優異

Sin Ting Emily

於 2023 年 2 月住了 1 晚
Hotel Management 於 2023年3月1日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Kevin

於 2023 年 2 月住了 1 晚
Hotel Management 於 2023年3月1日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

SIU KIT

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Hotel Management 於 2023年3月1日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

WAI CHI TAMMY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
Hotel Management 於 2023年3月1日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

Man In Helena

於 2022 年 12 月住了 3 晚
Hotel Management 於 2023年1月12日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau

10/10 優異

JOSE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A++
Lobby環境優美。套房大，間隔好，用色舒服。泳池及更衣室設施齊全，很滿意。
於 2022 年 12 月住了 1 晚
新濠鋒管理層 於 2023年1月12日的回應
尊敬的客戶, 首先感謝閣下選擇入住新濠鋒酒店，並抽出時間提出反饋意見。 我們為閣下對於酒店的設施予以高度評價實感榮幸並對於您的寶貴意見我們將轉送給有關部門跟進。 我們將會繼續秉承為客人提供真正獨特的入住經驗與超出客人期望的宗旨，努力為客人服務。 再次感謝閣下蒞臨並期盼您再次入住新濠鋒酒店並享用我們的設施以感受更好的入住體驗。 新濠鋒管理層此致

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
十分好
除了一側床頭櫃沒有充電插座外，其他方面都十分好！感謝酒店提供的生日蛋糕和小禮品
於 2022 年 8 月住了 1 晚

10/10 優異

Pek I

於 2022 年 3 月住了 1 晚
Hotel Management 於 2022年3月22日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely, Hotel Management Altira Macau

10/10 優異

IP

讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best hotels in Macau. Amazing view.
於 2021 年 12 月住了 1 晚
Hotel Management 於 2022年3月22日的回應
Dear guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely, Hotel Management Altira Macau