Dear Ascott Guest, Thank you for taking the time to share your comments with us following your recent stay at Ascott Macau. We are pleased to learn that you were satisfied with our hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you

尊敬的雅詩閣賓，客首先感謝您特地抽出寶貴時間與我們分享您的雅詩閣入住體驗。本酒店一直以來都致力為客人提供溫暖的服務，以及非常重視客人給予我們的意見回饋。您的意見回饋我們聽到了，非常抱歉本酒店部分設施方面的不足而未能達到您的期望，您所提及有關物業內之停車場服務方面，屬第三方運營者負責經營及管理的，如須停泊須依其收費標準進行收費。此事為您帶來的不便之處，深感抱歉，也感謝您的諒解。再次感謝您的意見，我們衷心期望能再次歡迎您蒞臨澳門雅詩閣，並希望您下次有個更滿意的住宿體驗。 謝謝！

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with the overall service and proud that we were able to contribute making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are glad to learn you are satisfied with our overall services during your stay. Thank you for your positive feedback and for sure we will keep on providing the best service to our guests in the future. Thank you very much for your satisfaction again and we look forward to welcoming you back soon. Thank you.

親愛的雅詩閣賓客， 首先感謝您特地抽出寶貴時間與我們分享您的雅詩閣入住體驗。 本酒店一直以來都致力為客人提供溫暖及貼心的服務,以及非常重視客人給予我們的意見回饋。很遺憾知悉在前台服務方面的不足而未能達到您的期望,請放心我們已向有關部門轉達您的意見,並會加強員工的培訓及進行改善。此事為您帶來的不便之處，我們深感抱歉。 再次感謝您的意見及反饋，希望很快能夠再次歡迎您蒞臨澳門雅詩閣，並再度帶給您舒適美好的住宿體驗。 謝謝!

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are glad to learn you are satisfied with our overall services during your stay. Thank you for your positive feedback and for sure we will keep on providing the best service to our guests in the future. Thank you very much for your satisfaction again and we look forward to welcoming you back soon. Thank you.

親愛的雅詩閣賓客， 首先感謝您特地抽出寶貴時間與我們分享您的雅詩閣入住體驗。 很高興知悉您對本酒店的支持以及對我們整體服務感到滿意。本酒店共提供四種房型，而所有套房皆提供浴缸，如有特別需求歡迎于預訂客房時與我們聯繫並說明，我們會協助您進行安排 (需視客房實際供應情況而定)。 再次感謝您的寶貴意見，我們衷心期望您再次蒞臨澳門雅詩閣以及帶給您更愉快的體驗。 謝謝！

亲爱的雅诗阁宾客，谢谢您拨空分享您的住宿经验。很荣幸得到您对本酒店地理位置的满意，同时也非常高兴为您带来愉快的住宿体验。再次谢谢您的美言，我们希望很快能够再次热烈欢迎您入住本酒店。谢谢!

親愛的雅詩閣賓客， 感謝您熱心分享您的雅詩閣入住體驗。 很高興您對本酒店的整體服務感到滿意。有關早餐方面，由於酒店所有餐廳由第三方營運者經營的，請放心我們會定期向有關餐廳轉達所有客人的意見，也會向其反映您的寶貴反饋。 再次感謝您的寶貴意見，您的回饋將為本酒店提供更貼心的服務帶來動力。我們衷心期望能再次歡迎您蒞臨澳門雅詩閣，並希望您下次有個更滿意的住宿體驗。 謝謝！

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience with us following your recent stay at Ascott Macau. We will continuing provide the excellent services to our guests and look forward to serving you again soon. Thank you.

親愛的雅詩閣賓客， 非常感謝您跟我們分享入住澳門雅詩閣的住宿體驗。 我們很榮幸得到您的支持與高度評價，同時很高興能為您帶來美好的住宿回憶，您的肯定將激勵酒店所有同仁持續為賓客提供賓至如歸的貼心服務。 我們在此衷心感謝您對澳門雅詩閣的喜愛及讚揚，希望很快能夠再次為您服務，祝您有個美好的一天。 謝謝!

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience with us following your recent stay at Ascott Macau. We will continuing provide the excellent services to our guests and look forward to serving you again soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience with us following your recent stay at Ascott Macau. We will continuing provide the excellent services to our guests and look forward to serving you again soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience with us following your recent stay at Ascott Macau. We will continuing provide the excellent services to our guests and look forward to serving you again soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience with us following your recent stay at Ascott Macau. We will continuing provide the excellent services to our guests and look forward to serving you again soon. Thank you.

Dear Ascott Guest, Thank you very much for your valuable review and staying with us. Please accept our utmost sincere apologies for the lapse in our services and the inconvenience this may have caused you. Failures related to staff responsiveness, knowledge, customer services and room facilities were of ultimate concern to us. Please rest assured knowing that your message has been taken very seriously and informed our team for improvement and enhance the staff training. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. To enhance guests’ stay experience, we provide different hard pillows including buckwheat pillow and foam pillow if needed, if available. We welcome you to contact our Guest Service Team for your request during your stay. Thank you again for your valuable feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are glad that you are satisfied with your stay at our hotel. We will continue to do our very best for the comfort and satisfaction of our guests, and look forward to the pleasure of welcoming you back to welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are glad that you are satisfied with your stay at our hotel. We will continue to do our very best for the comfort and satisfaction of our guests, and look forward to the pleasure of welcoming you back to welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are glad that you are satisfied with your stay at our hotel. We will continue to do our very best for the comfort and satisfaction of our guests, and look forward to the pleasure of welcoming you back to welcoming you back soon. Thank you.