尊敬的客人PUI，感謝您與家人們入住澳門大倉酒店，並且回饋您的愉快體驗。讓每位客人都能感受到我們的親切關懷是我們不懈的奮鬥目標！期待在不久的將來能再次歡迎您的蒞臨。 -- 林安卓，助理副總裁 - 酒店營運

Dear Ms. Cecilia, Thank you for taking time to write a review. We will continue to try our utmost to accommodate requests for smoking or non-smoking rooms though they are subject to availability upon arrival. We appreciate your feedback, and we hope to have the opportunity to welcoming you back to Hotel Okura Macau. Best regards, David D’Alessandro, Assistant Vice President – Hotel Operations

Dear Ms. Fion, Thank you for staying with us and taking the time to write a review. We are pleased to hear that your stay with us was a wonderful one. We look forward to having you again as our guest in the near future! -- David D’Alessandro, Assistant Vice President – Hotel Operations

Dear Ms. Mi Ri Nai, Thank you for staying with us and taking the time to write us a review. We are glad to hear that our staffs had made your stay pleasant. It was a pleasure to have you as our guests and we look forward to welcoming you all back to Hotel Okura Macau in the future! -- David D’Alessandro, Assistant Vice President – Hotel Operations

尊敬的客人Chingli，感謝您一直支持澳門大倉酒店並給予好評。期待在不久的將來能再次歡迎您的蒞臨。 -- 林安卓，助理副總裁 - 酒店營運

尊敬的客人Man Chi，感謝您入住澳門大倉酒店慶祝生日並抽空給予好評。讓每位客人都能感受到我們的親切關懷是我們不懈的奮鬥目標！期待在不久的將來能再次歡迎您的蒞臨。 -- 林安卓，助理副總裁 - 酒店營運

Dear Valued Guest, Thank you for staying with us and your valuable feedback. We extremely regret to hear the unpleasant experience on your check-out day. We appreciate your feedback, and we will continue to strive for better service. We look forward to the opportunity to welcoming you back to Hotel Okura Macau. Sincerely, David D’Alessandro, Assistant Vice President – Hotel Operations

Dear Valued Guest KA HO, Thank you for staying with us and taking the time to share your feedback. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations

尊敬的客人Hoi Lee，感謝您入住澳門大倉酒店，並且回饋您的愉快體驗。我們很榮幸聽到我們是您澳門酒店的首選！期待在不久的將來再次歡迎您的蒞臨。 -- 林安卓，助理副總裁 - 酒店營運

尊敬的Chun Kit Edwin先生，感謝您入住澳門大倉酒店並抽空給予好評！期待在不久的將來再次歡迎您的蒞臨。 -- 林安卓，助理副總裁 - 酒店營運

尊敬的Quincy小姐，很高興聽到您對酒店整體感到滿意，並感謝您指出我們服務的不足之處。我們很遺憾聽到今次未能爲您提供完美的住宿體驗。對此事件，我們管理層已加强員工的培訓以防止同樣的事情再次發生。我們會努力為客人提供更優良的服務。竭誠致謝您的寶貴意見。希望您下次來澳門時再次選擇入住大倉酒店。謝謝!--林安卓，助理副總裁 - 酒店營運

Dear valued guest Siu Fong, Thank you for staying with us and sharing your review. We hope to welcome you back to Hotel Okura in the near future. Best regards, David D’Alessandro, Assistant Vice President – Hotel Operations

Dear Michael, 感謝您入住澳門大倉酒店並表揚前台Adee。希望將來能再次歡迎您的蒞臨。Best regards, David D’Alessandro, Assistant Vice President – Hotel Operations

尊敬的Eddie先生，感謝您入住澳門大倉酒店，並且回饋您的寶貴意見。我們會繼續努力優化設備。希望您下次來澳門時會再次選擇大倉酒店。謝謝! -- 林安卓，助理副總裁 - 酒店營運

Dear Ms. Irene, Thank you for staying at Hotel Okura and sharing your valuable feedback. We hope to welcome you back to Hotel Okura Macau in the future. Best regards, David D’Alessandro, Assistant Vice President – Hotel Operations

尊敬的客人CHUNG YEUNG，感謝您入住澳門大倉酒店並回饋您的愉快體驗。期待將來能再次歡迎您的蒞臨。 --林安卓，助理副總裁 - 酒店營運

尊敬的客人Yuen shan，感謝您入住澳門大倉酒店並給予好評。期待將來能再次歡迎您的蒞臨。 -- 林安卓，助理副總裁 - 酒店營運