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河濱市貝斯特韋斯特酒店的評價

2.5 out of 5
河濱市貝斯特韋斯特酒店
2400 Riverside Dr, Macon, GA

評價

8.2

很好

10 分評分，優異；1001 則評價中有 443 則" "
8 分評分，不錯；1001 則評價中有 321 則" "
6 分評分，一般；1001 則評價中有 130 則" "
4 分評分，欠佳；1001 則評價中有 57 則" "
2 分評分，很差；1001 則評價中有 50 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Michael

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Ok
於 2024 年 4 月住了 1 晚

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
manager 於 2024年4月18日的回應
Thank you so much for staying with us. Hope to see you again.

6/10 一般

Lacey

於 2024 年 3 月住了 1 晚
manager 於 2024年4月3日的回應
Thank you so much for staying with us. Hope to see you again

8/10 不錯

John

讚好：住宿狀況
Spacious room. Comfortable beds.
於 2024 年 3 月住了 1 晚
manager 於 2024年4月2日的回應
Thank you so much for staying with us. Hope to see you again.

8/10 不錯

Jessica

家人同遊, 親子同遊
讚好：整潔度和職員與服務
Good for the price. Front desk staff was very nice at check in and the breakfast area was great. Nothing fancy but worked for a quick stop for our family.
於 2024 年 3 月住了 1 晚
manager 於 2024年4月1日的回應
Thank you so much for staying with us. Hope to see you again.

10/10 優異

Mary

伴侶同遊
Great breakfast. Very nice roomy breakfast area. Nice room, very clean and comfortable bed.
於 2024 年 3 月住了 1 晚
manager 於 2024年3月28日的回應
Thank you so much for staying with us. Hope to see you again.

6/10 一般

Marivel (Kalamazoo)

家人同遊
讚好：職員與服務和住宿狀況
For the price it’s worth it. They have free breakfast and the staff is really nice. It’s not a 5 star hotel but was what me and my family needed while traveling.
於 2024 年 3 月住了 1 晚
manager 於 2024年3月28日的回應
Thank you so much for staying with us. Hope to see you again.

8/10 不錯

Gisele

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The temperature in the room was very cold much too cold to have a shower.
於 2024 年 3 月住了 1 晚
manager 於 2024年3月25日的回應
We are extremely sorry for the inconvenience. We will try to improve the areas of your concern.

6/10 一般

Dale

家人同遊
讚好：職員與服務
不滿：整潔度
Got bit by bugs. Halls need updating, the rugs smell.
於 2024 年 3 月住了 1 晚
manager 於 2024年3月24日的回應
We are extremely sorry for the inconvenience. We will try to improve the areas of your concern.

10/10 優異

Denise

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
The only negative is there is no grassy area if you have dogs
於 2024 年 3 月住了 1 晚
manager 於 2024年3月19日的回應
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

6/10 一般

hailey

People next to us had a dog barking all through the night so was hard for two toddlers to actually sleep. Room was clean, service was fast
於 2024 年 3 月住了 1 晚
manager 於 2024年3月19日的回應
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

10/10 優異

Marcy

於 2024 年 3 月住了 1 晚
manager 於 2024年4月8日的回應
Thank you so much for staying with us. Hope to see you again.

6/10 一般

Stewart (Saskatoon)

伴侶同遊
Hard to understand English from clerk at reception. Bit of a smell on room
於 2024 年 3 月住了 1 晚
manager 於 2024年3月18日的回應
Thank you for staying with us. Hope to see you again.

10/10 優異

Willie

於 2024 年 3 月住了 3 晚
manager 於 2024年4月1日的回應
Thank you so much for staying with us. Hope to see you again.

4/10 欠佳

Stephanie

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The room and hallway had a weird smell- the room actually smelt like wet dog- the bed was very uncomfortable- was like sleeping on the floor. My body hurt in the morning. There was music playing loudly somewhere, no elevator- we had to lug our luggage up a flight of stairs. The breakfast - the sausages were floating in water. It was wrong. Coffee and toast were decent
於 2024 年 3 月住了 1 晚
manager 於 2024年3月11日的回應
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

10/10 優異

Susan

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked everything about the property. Very clean and comfortable rooms. Nice area set up for pets.
於 2024 年 3 月住了 1 晚
manager 於 2024年3月7日的回應
Thank you for staying with us. Hope to see you again.

8/10 不錯

Jim

讚好：整潔度和職員與服務
I forgot some items in the room and the staff kept them safe until I could return to pick them up. I appreciated their honesty and integrity in returning my belongings.
於 2024 年 3 月住了 1 晚
manager 於 2024年3月7日的回應
Thank you for staying with us. Hope to see you again.

4/10 欠佳

Carol Ann

家人同遊
不滿：整潔度、設施服務和住宿狀況
The room smelled horrible, a very weird smell. The toilet flushed like a lazy river, did not know it it would flush.
於 2024 年 2 月住了 1 晚
manager 於 2024年3月5日的回應
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

10/10 優異

Martha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and affordable.
於 2024 年 3 月住了 1 晚
manager 於 2024年3月5日的回應
Thank you for staying with us. Hope to see you again.

6/10 一般

William

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Had an on-site restaurant, which we tried, and were not impressed! Otherwise a typical Best Western
於 2024 年 2 月住了 1 晚
manager 於 2024年3月4日的回應
Thank you for staying with us. Hope to see you again.

10/10 優異

Marc

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
manager 於 2024年3月4日的回應
Thank you for staying with us. Hope to see you again.

10/10 優異

Yvonne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved it!!
於 2024 年 1 月住了 1 晚
manager 於 2024年3月3日的回應
Thank you for staying with us. Hope to see you again.

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
manager 於 2024年3月4日的回應
Thank you for staying with us. Hope to see you again.

8/10 不錯

Jeffrey

家人同遊
讚好：整潔度和職員與服務
Asked for a non smoking room and was told it was non smoking and get in there and reaped of smoke and weed. They did give us another room that was great!
於 2024 年 3 月住了 1 晚
manager 於 2024年3月3日的回應
We are extremely sorry for the inconvenience caused. Thank you for staying with us. Hope to see you again.

8/10 不錯

Rick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was very satisfactory
於 2024 年 2 月住了 1 晚
manager 於 2024年3月3日的回應
Thank you for staying with us. Hope to see you again.

10/10 優異

VanDoren

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like everything
於 2024 年 2 月住了 1 晚
manager 於 2024年3月1日的回應
Thank you for staying with us. Hope to see you again.

8/10 不錯

Janice

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
manager 於 2024年3月1日的回應
Thank you for staying with us. Hope to see you again.

6/10 一般

Robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Price is okay.
於 2024 年 2 月住了 1 晚
manager 於 2024年2月28日的回應
Thank you staying with us. Hope to see you again

2/10 很差

Sharlene

寵物同遊
讚好：職員與服務
不滿：整潔度
Floors were filthy and there were “short” hairs in the tub. Had to have service come out to take care of the tv. I left in the middle of the night as I felt gross there Did avail myself to any “breakfast “
於 2024 年 2 月住了 1 晚
manager 於 2024年2月27日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Deborah

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I’ve room for the cost
於 2024 年 2 月住了 1 晚
manager 於 2024年2月25日的回應
Thank you staying with us. Hope to see you again

10/10 優異

Jaylen

讚好：整潔度
於 2024 年 2 月住了 2 晚
manager 於 2024年2月24日的回應
Thank you for staying with us. Hope to see you again.

10/10 優異

Rhonda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cllean rooms and easy check-in
於 2024 年 2 月住了 1 晚
manager 於 2024年2月22日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般

Robert

於 2024 年 2 月住了 1 晚
manager 於 2024年2月19日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Henry

Great
於 2024 年 2 月住了 1 晚
manager 於 2024年2月19日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Jill

家人同遊, 商務旅客
讚好：整潔度和職員與服務
We stayed for a wrestling tournament. Don't like that between buildings there is no covering so you are going to get wet just to go to breakfast. Free. Nest hotel scrambled eggs i will say. Check in easy
於 2024 年 2 月住了 2 晚
manager 於 2024年2月19日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Karl

於 2024 年 2 月住了 1 晚
manager 於 2024年3月21日的回應
Thank you for staying with us. Hope to see you again.

6/10 一般

Margaret (London)

家人同遊
The hotel was near the freeway, but in an inconvenient area of town. We were not able to find a restaurant for dinner nearby. The hallways had a very strong cigarette odor. There is no elevator for guests.
於 2024 年 2 月住了 1 晚
manager 於 2024年2月15日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般

Giovanni

讚好：職員與服務
不滿：整潔度
Bad: -The covers for the box springs (bed) were dusty -The headboard was stained -The bathtub was dirty or stained - The furniture was stained -The heating unit was dirty Good: -Many choices for breakfast, delicious and plentiful -The staff member in the breakfast room was helpful and nice -Some of the common areas were renovated and look nice, however others are dated and dark I won’t stay at this hotel in the future
於 2024 年 2 月住了 1 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般

Nailed It

家人同遊
不滿：住宿狀況
There is no elevator so if you are staying on the second floor you have to carry your heavy suitcases up steps which was very inconvenient and slightly dangerous.
於 2024 年 1 月住了 1 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

MARGARET

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Larry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very pleasant.
於 2024 年 2 月住了 1 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Don

家人同遊
讚好：整潔度和職員與服務
This is an older property. It has been updated and is clean but some things are tired...like the sofa in the room that you could not get out of when you sat in it and the desk chair that sunk when you sat in it at the desk and the bath tub that drained slowly. Bed was good. The biggest issue...the in-room heater/air conditioner kept the room at about 85 degrees. You could adjust the temperature on the unit but it did not impact the operation of the unit - it just pumped out hot air making the room almost unbearable. Turned it off when we went to bed but room got too cold -within 30 minutes of turning it on we had excessive heat. We stayed here hoping to avoid noise from I75/bypass traffic we had experienced in other Macon accommodations. Better but still heard traffic noise all night. Breakfast was pretty good - great hostess on duty who kept everything well-stocked, clean and made everyone welcome. Would rate a 2/3 - probably would not return for other than one night stays.
於 2024 年 1 月住了 1 晚
manager 於 2024年1月30日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯

Geraldine (Leesburg, Fl)

於 2024 年 1 月住了 1 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 不錯

Dotun (Brooklyn)

讚好：整潔度、職員與服務和住宿狀況
The location
於 2024 年 1 月住了 2 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Alex

家人同遊
讚好：職員與服務和設施服務
於 2024 年 1 月住了 1 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 一般

Gerald

讚好：職員與服務和住宿狀況
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 欠佳

Larry

家人同遊, 商務旅客
不滿：整潔度、職員與服務和住宿狀況
Easy access to express way. The water did not drain well in the bathtub; Tiles coming from around the bathtub, bathroom had a musty odor.
於 2024 年 1 月住了 1 晚
manager 於 2024年1月30日的回應
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
Time for An Update
This location all though clean is very tired. The rooms and especially the bathrooms need to be brought up to today's standards.
於 2024 年 1 月住了 1 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

Linda

伴侶同遊
讚好：整潔度和職員與服務
I feel a little unsafe. Not well lit outside.
於 2024 年 1 月住了 1 晚
manager 於 2024年2月13日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My go to hotel in Macon
Came into town for a concert. My fifth stay in the last 3 years. My go to hotel in Macon. Clean rooms and facilities. Friendly staff. Great breakfast every morning. Highly recommend.
於 2024 年 1 月住了 1 晚
manager 於 2024年1月30日的回應
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 478 743 6311.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.