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拉斯列特拉斯格蘭維亞大街伊貝羅斯塔酒店的評價

4 out of 5
拉斯列特拉斯格蘭維亞大街伊貝羅斯塔酒店
Calle Gran Via 11, Madrid, Madrid

評價

9.4

完美

10 分評分，優異；1000 則評價中有 729 則" "
8 分評分，不錯；1000 則評價中有 201 則" "
6 分評分，一般；1000 則評價中有 45 則" "
4 分評分，欠佳；1000 則評價中有 15 則" "
2 分評分，很差；1000 則評價中有 10 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

Huen Chiu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location and the staff is nice and check in is really quick.
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommended
Very good
於 2019 年 10 月住了 4 晚

10/10 優異

Raymond (HONG KONG)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As we need to take early flight, the hotel restaurant was very nice to let us take away breakfast. Also, well booked a 7-seated taxi for us.
於 2019 年 8 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 3 晚

10/10 優異

Anne-Marie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was absolutely beautiful. It was a luxurious experience throughout. We absolutely loved staying on Gran Via. The hotel is incredibly romantic. I’d recommend for couples especially.
於 2024 年 4 月住了 1 晚

8/10 不錯

Sara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 4 月住了 3 晚

10/10 優異

Cindy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Everyone that works here was so nice to us from the moment we arrived. They left us a bottle of sparkling wine in our room on the day of our anniversary which was nice after a day of exploring. Our room was quiet and the jacuzzi on our private terrace was a great spot to relax. The hotel and restaurant were very clean. We will definitely stay here the next time we are in Madrid!
於 2024 年 4 月住了 4 晚

8/10 不錯

Fabiola

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La red de internet es mala El Cuarto fue Un poco ruidoso
於 2024 年 4 月住了 2 晚

8/10 不錯

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Reception area is bare - not consistent with 4 star hotel. No seating; no ambiance. Staff all very kind and helpful however.
於 2024 年 4 月住了 3 晚

10/10 優異

Colette (loxahatchee)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I throughly enjoyed my time at iberostar las Letras. The area is safe and fun to walk around. The hotel had nice amenities.
於 2024 年 3 月住了 2 晚

8/10 不錯

Celia

家人同遊
讚好：整潔度、設施服務和住宿狀況
Location great. Staff lack of courtesy and friendliness! Noticed they were friendly to English or other language speaking people but not if you are Spanish speaking person (not from Spain). Very disappointing!
於 2024 年 4 月住了 3 晚

10/10 優異

sonia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lo mejor de la estancia es el excelente trato del personal q trabaja alli, ayudando en todo, los felicito y sigan asi y buscando nuevas opciones
於 2024 年 4 月住了 3 晚

2/10 很差

Karla

Hice una reservacion con tiempo y seleccione que no era reembolsable, sin embargo 15 dias antes trate de cancelarla y solicitar un reembolso. Expedia me apoyo en la gestion, recordandome las politicas de la compra, sin embargo a pesar de ser una cancelacion con tiempo, el hotel decidio apegarse a su norma (lo cual esta publicado) pero no comprendio ni empatizo mi situacion personal, simplemente, en su beneficio unico. CERO CALIDAD HUMANA... si tienes un problema, simplemente, eres un numero mas para ellos.
於 2024 年 3 月住了 2 晚

10/10 優異

Anilay

於 2024 年 4 月住了 1 晚

10/10 優異

Josep

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Genial !
於 2024 年 3 月住了 2 晚

8/10 不錯

claudia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El personal es amable, cálido y muy profesional. La ubicacion es excelente si quieres estar justo en medio de todo el movimiento. El hotel en si, es cumplidor. Muy limpio, accesible... nada de lujo pero cumple la funcion. Lo mejor es sin duda su personal!
於 2024 年 3 月住了 2 晚

10/10 優異

Hector

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is excellent near all main areas , clean, good space,
於 2024 年 3 月住了 2 晚

10/10 優異

carrie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to everything and very beautiful staff that was always able to help us. The room was perfect and the view was great. This is a very nice hotel. I strongly suggest getting the breakfast included in your stay. It was worth it for us. Safe travels!
於 2024 年 3 月住了 4 晚

10/10 優異

Jorge

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Personal muy amable… no recibí nada relacionado con servicio vip
於 2024 年 3 月住了 3 晚

8/10 不錯

Rafael

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Well located, close to everything including transportation. Nice views from room, clean and updated.
於 2024 年 3 月住了 4 晚

10/10 優異

Eric

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always a pleasure. Been here several times and it is always excellent.
於 2024 年 3 月住了 1 晚

8/10 不錯

Jose Raul

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 6 晚

8/10 不錯

Guadalupe De La

於 2024 年 3 月住了 3 晚

10/10 優異

Ivan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Súper accesible y cerca de las atracciones
於 2024 年 3 月住了 1 晚

8/10 不錯

Robert

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 3 晚

8/10 不錯

Alan

讚好：整潔度、職員與服務、設施服務和住宿狀況
The towels were of very poor quality
於 2024 年 3 月住了 1 晚

10/10 優異

Charles

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room size and layout
於 2024 年 3 月住了 2 晚

10/10 優異

Ivan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La seguridad y tranquilidad del hotel a pesar de encontrarse en la gran vía
於 2024 年 3 月住了 1 晚

10/10 優異

ROBIN

讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved my comfortable, quiet room with a balcony overlooking part of Gran Via. And the staff could not have been more welcoming. They let me check in at 10:30 a.m. when I was only expecting them to store my bag until the afternoon. Also, after I arrived in the room, a staff member set up an adorable film-themed welcome of Coke and movie snacks accompanied by a sweet note. I didn't get to check out the roof and pool, as I was there in Feb, but I'd love to stay here again in warmer weather -- or anytime. Thanks, Iberostar Gran Via for a lovely introduction to Madrid!

10/10 優異

David

於 2024 年 3 月住了 3 晚

8/10 不錯

Erica

於 2024 年 3 月住了 2 晚

10/10 優異

JeanPierre

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great atmosphere, lovely staff !
於 2024 年 2 月住了 5 晚

10/10 優異

Erik

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel in a wonderful location. Staff is excellent.
於 2024 年 2 月住了 5 晚

10/10 優異

rafael

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Rami (jerusalem)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great overall experience. Central location, comfortable room - bed and shower in particular, scenic terrace. Good value and pleasant staff.
於 2024 年 2 月住了 4 晚

10/10 優異

Peter

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, comfy rooms, v helpful staff
於 2024 年 2 月住了 3 晚

10/10 優異

Avel Trinidad (Santa Clarita)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is very convenient to all I need. Staff was very friendy, helpful even before i told them the Expedia VIP status. Highly recommendable!
於 2024 年 2 月住了 5 晚

8/10 不錯

Emilie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great central location, super friendly staff, delicious breakfast Highly recommended!!
於 2024 年 2 月住了 1 晚

10/10 優異

Greg

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We always stay here when in Madrid. Great hotel!!
於 2024 年 2 月住了 3 晚

10/10 優異

Rosemary (Mansfield)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2023 年 11 月住了 4 晚

8/10 不錯

Cristobal (Temple Hills)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an incredible hotel with an amazing staff. Great breakfast. We loved everything about this hotel except that it was noisy outside way after midnight but we did stay by Gran Via so it's understood.
於 2024 年 2 月住了 5 晚

10/10 優異

Ashlea

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff was super helpful when we arrived early and tired. The room was clean with quite a bit of sound proofing from the outdoor traffic. Great area, so much shopping, food, coffee right out the front door of the hotel. Metro is only a few minutes away. I would definitely stay here again.
於 2024 年 2 月住了 6 晚

6/10 一般

Donna

家人同遊
讚好：職員與服務
This is not a 4 star property but rather a 3 star. There is no lobby, just a front desk. The hotel description was misleading. It was just ok. I wouldn’t stay there again particularly for the price.
於 2023 年 12 月住了 3 晚

8/10 不錯

Geoffrey

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location for shopping.
於 2024 年 1 月住了 7 晚

10/10 優異

Charlie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing property, the key word is location, location, this hotel is in the gran via, in the center of Madrid, easy walk to all the major attractions. The staff is also very friend and helpful.
於 2024 年 1 月住了 2 晚

10/10 優異

Vivek

讚好：整潔度
Location location location
於 2024 年 1 月住了 3 晚

10/10 優異

Maria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was excellent. The location could not be bette. Most definitely recommend and will return.
於 2023 年 12 月住了 8 晚

10/10 優異

Alejandro

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very friendly and helpful reception team. We enjoyed the welcome courtesy of a glass of Cava. Room was comfortable, and spacious bathroom. Worth mentioning the option of drawing filtered water at will. The small balcony with panoramic view to the street added contact with what was going on outside, great experience!
於 2024 年 1 月住了 3 晚

10/10 優異

claudia (Las Vegas)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location, friendly staff but lobby area needs improvement
於 2024 年 1 月住了 4 晚

10/10 優異

Hans

於 2024 年 1 月住了 3 晚