內部

曼徹斯特老特拉福球場希爾頓花園酒店的評價

3.5 out of 5
曼徹斯特老特拉福球場希爾頓花園酒店
Talbot Road, Old Trafford, Manchester, England

評價

9.2

卓越

10 分評分,優異;1002 則評價中有 687 則" "
8 分評分,不錯;1002 則評價中有 227 則" "
6 分評分,一般;1002 則評價中有 47 則" "
4 分評分,欠佳;1002 則評價中有 16 則" "
2 分評分,很差;1002 則評價中有 25 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Kan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Front Desk 於 2024年1月9日的回應
Thank you for taking the time to leave a review.

10/10 優異

ching yan

於 2023 年 12 月住了 4 晚
HGI 於 2024年1月22日的回應
Thanks for taking the time to post your views online!

10/10 優異

PENG

於 2023 年 11 月住了 1 晚
Front Desk Team 於 2023年11月21日的回應
Thank you for taking the time to leave a review.

8/10 不錯

KAM WA

讚好:整潔度、職員與服務和住宿狀況
Great
於 2023 年 6 月住了 1 晚
Front Desk Team 於 2023年7月1日的回應
Dear guest, Thank you for taking the time to leave a review. We look forward to welcoming you in the future.

8/10 不錯

Jiahao

於 2023 年 1 月住了 1 晚
Chris 於 2023年3月18日的回應
Thank you for taking the time to leave a review, we look forward to welcoming you back soon!

8/10 不錯

Kim Wah

家人同遊
讚好:職員與服務和住宿狀況
於 2021 年 10 月住了 3 晚
Matthew 於 2021年11月25日的回應
Thank you for your review. We are happy you enjoyed your time with us and hope to see you again soon

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A big comfortable room. Great location, just 1min walk to the Old Trafford station and 10min walk to stadium. Staff are friendly.
於 2020 年 3 月住了 2 晚
Beth Maneely 於 2020年3月16日的回應
Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 不錯

Yu Ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Location is good
Location is well good! Staff are nice and dining is very tasty!!
於 2020 年 3 月住了 2 晚
Bethan Maneely 於 2020年3月11日的回應
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 優異

Vince.N (HK)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地方整潔,員工友善,靠近奧脫福球場和車站,看完球賽很快就回到酒店,亦十分容易到達市中心。早餐不錯,可以選擇的種類挺多。
於 2019 年 9 月住了 2 晚
Matthew 於 2019年10月25日的回應
Thank you for your review and comments. We are happy you enjoyed your stay with us and hope to see you again soon

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were allocated connecting rooms and both are very clean and spacious. Nice views on the cricket ground.
於 2019 年 4 月住了 1 晚
Matthew 於 2019年4月21日的回應
Thank you for your review and comments. We are happy you enjoyed your stay and hope to see you again soon.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place Great pitch view Kind staff Highly recommended
於 2019 年 4 月住了 4 晚
Matthew 於 2019年4月9日的回應
Thank you for the lovely review and comments. We are so happy you have enjoyed your stay and hope to see you again soon.

2/10 很差

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚
matthew 於 2018年12月3日的回應
Thank you for the review. As I have no information or comments, please could you contact the Hotel directly and let us know the reason for the 1 out of 5 score so we can better improve our service. Thank you

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Get upgraded
Happens to be member of Hilton Honors, my room get upgraded. Staff were very helpful and courteous. Very close the Manchester United Football Club. Highly recommended!
於 2018 年 9 月住了 1 晚
matthew porter 於 2018年10月28日的回應
Dear Guest We are so happy that you enjoyed your stay with us and for being a Hilton Member with us. We hope to see you again soon. Kind regards

10/10 優異

Nicole

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
So close to old Trafford and the Tram! Room was clean and quiet. The staff were so friendly and helpful. Would stay over and over again!
於 2024 年 4 月住了 4 晚

8/10 不錯

Macy

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
really good customer service
於 2024 年 4 月住了 1 晚

10/10 優異

Sarah

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Hayan (Doha)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thank you. It was a nice and pleasant stay.
於 2024 年 4 月住了 6 晚

2/10 很差

Baz

伴侶同遊
不滿:職員與服務
Extremely rude and untrained staff. Double charged and after arguing, showing bank statements and a lot of back and forth finally got them to refund the double charge. The worse staff I’ve ever had the displeasure of interacting with. Extremely disrespectful and unprofessional.
於 2024 年 4 月住了 1 晚

10/10 優異

Shauna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay to be near Manchester United games! Easy walk. Great staff. Super busy and they were polite and fast with check in and food. Also, free washer and dryer!
於 2024 年 4 月住了 1 晚

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Scott

讚好:整潔度、職員與服務和住宿狀況
Great place
於 2024 年 4 月住了 1 晚

10/10 優異

Ramon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved the hotel! Walking distance to Old Trafford Man U stadium. Light rail just outside hotel. Laundry, cricket. Food was also good. Great experience. The shower and beds were great too!!
於 2024 年 3 月住了 2 晚

8/10 不錯

Gina

伴侶同遊
讚好:整潔度和職員與服務
Perfect place for a quick stay. Have no complaints, met all our needs.
於 2024 年 3 月住了 2 晚

10/10 優異

Robyn

於 2024 年 3 月住了 1 晚

10/10 優異

Aubrey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Christopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent venue
於 2024 年 3 月住了 1 晚
Jason 於 2024年3月26日的回應
Thanks for your review!

10/10 優異

Terry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brilliant hotel highly recommend
於 2024 年 3 月住了 1 晚
Jason 於 2024年3月26日的回應
Thanks for your review!

8/10 不錯

Kirsty

讚好:整潔度、職員與服務和住宿狀況
Jason 於 2024年3月26日的回應
Thanks for your review!

6/10 一般

Lorna (WORKSOP)

伴侶同遊
讚好:職員與服務和住宿狀況
Staff very helpful, but i think overall very overpriced for what you get, i have stayed in better budget hotels. Stayed in room 558 - king pitch suite costing £268 (no breakfast) positives: it was my birthday & was left a lovely small plate with a strawberry & 2 tiny cakes, lovely view of the pitch, balcony, decorated nice especially if you like cricket, shampoo etc provided. staff very welcoming, free parking. Unfortunately alot more negatives - especially given the price: room not cleaned to a high standard, we had M&M's on the floor, quite dusty on pictures etc, no water in the room, they provide a fridge, yet do no put anything in, at that price i would expect from a hilton 2 bottles of water, i did ask for water & it was provided, but it felt like i was asking for a bottle of champagne in the room, very unhappy with the bed, sold as a king size, absolutely is not, tat was the main reeson i booked this room for a king bed, also very firm, which is personal preference. air con, well all i can say is rubbish, its not great, and then in the middle of the night on a few occasions sounded like a jet tacking off when it eventually kicks in. Breakfast, i asked for poached eggs, which they cooked perfect, but where awful as cooked in so much vinegar that is all you could taste, was great they accommodated this & would of been great if they eased of the vinegar. although we had a balcony, no chairs so couldn't use it. flannels in room had makeup on them overall disappointing
於 2024 年 3 月住了 1 晚
Front Office Team 於 2024年3月7日的回應
Thanks for taking the time to post your views online!

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
My wife stayed here on her own for the week, I have spoken to the hotel on a couple of occasions to sort bits and pieces out and they have been amazing. A massive shout out to Philip (or Philipe?) who I have spoken to, he is an asset to the Hilton chain.
於 2024 年 2 月住了 4 晚
Front Office Team 於 2024年3月7日的回應
Thanks for taking the time to post your views online!

10/10 優異

Caris

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice to have free parking!
於 2024 年 3 月住了 1 晚
Front Office Team 於 2024年3月7日的回應
Thanks for taking the time to post your views online!

8/10 不錯

Jonathan

家人同遊
Great location and the view from the room over the cricket pitch was fantastic !
於 2024 年 2 月住了 1 晚
Front Office Team 於 2024年3月7日的回應
Thanks for taking the time to post your views online!

10/10 優異

Peter

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to MU Old Trafford and only 5 mins walk. Excellent location for MU fans watching game
於 2024 年 2 月住了 1 晚
Front Office Team 於 2024年3月7日的回應
Thanks for taking the time to post your views online!

10/10 優異

Abraham

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Front Office Team 於 2024年3月7日的回應
Thanks for taking the time to post your views online!

10/10 優異

David

商務旅客
Nice room , friendly staff
於 2024 年 2 月住了 1 晚
HGI Team 於 2024年2月21日的回應
Thanks for taking the time to post a review online

10/10 優異

Ibraheem

於 2024 年 2 月住了 2 晚
Jason 於 2024年3月26日的回應
Thanks for your review!

10/10 優異

Lena

讚好:整潔度、職員與服務、設施服務和住宿狀況
Really great rooms. Great views
Front office team 於 2024年2月19日的回應
Thanks for posting your views online.

10/10 優異

Tami Kathleen

於 2024 年 2 月住了 2 晚
Jason 於 2024年3月26日的回應
Thanks for your review!

10/10 優異

Chaitanya

讚好:整潔度、職員與服務、設施服務和住宿狀況
Super property right at Old Trafford cricket stadium. Got upgraded to a pitch view room with a beautiful view. Staff was nice and internet speed is exceptional! Under 5 minutes walking from tram station.
於 2024 年 2 月住了 1 晚
Front Office Team 於 2024年2月16日的回應
Thanks for taking the time to post a review online.

10/10 優異

robert

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms could do with firmier pillows. Also, additional spare pillows should be left in rooms, if required - this is done by default by other chain hotels.
於 2024 年 2 月住了 1 晚
Front Office Team 於 2024年2月16日的回應
Thanks for taking the time to post a review online.

10/10 優異

Usman

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service clean and friendly service thanks
於 2024 年 2 月住了 1 晚
Front Office Team 於 2024年2月16日的回應
Thanks for taking the time to post a review online.

10/10 優異

Margaret

讚好:整潔度、設施服務和住宿狀況
Very helpful and friendly staff and very close to Old Trafford stadium And the tram
於 2024 年 2 月住了 1 晚
Front Office Team 於 2024年2月16日的回應
Thanks for taking the time to post a review online.

10/10 優異

Kieran

伴侶同遊
Well explained check in. Comfortable room. Nice and bright bathroom. Heating controls easy to work. Enjoyable breakfast. We didn’t eat evening meal so can’t comment on that
於 2024 年 1 月住了 2 晚
Front Office Team 於 2024年2月16日的回應
Thanks for taking the time to post a review online.

10/10 優異

Georgia

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had such a lovely welcome after a nightmare of a day. Shout out to Ian Snr for making us feel welcome.
於 2024 年 1 月住了 1 晚
Reception Team 於 2024年1月29日的回應
Dear Georgia,Thank you for taking the time to leave a review. We hope to welcome you in the futureKindest regards,

6/10 一般

Dave

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Reception Team 於 2024年1月29日的回應
Dear Dave,Thank you for taking the time to leave a review. We hope to welcome you in the futureKindest regards,

10/10 優異

Peter

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Right beside public transit, great room and a block away from MU
於 2024 年 1 月住了 1 晚
HGI 於 2024年1月22日的回應
Thanks for taking the time to post your views online!

8/10 不錯

Jesper

於 2024 年 1 月住了 2 晚
HGI 於 2024年1月22日的回應
Thanks for taking the time to post your views online!

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall very good parking lots of space rooms and facilities almost new
於 2024 年 1 月住了 1 晚
HGI 於 2024年1月22日的回應
Thanks for taking the time to post your views online!

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
HGI 於 2024年1月22日的回應
Thanks for taking the time to post your views online!

10/10 優異

Gert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
As a Manchester United supporter this Hotel were ideal, close to stadium and close to the Tram
於 2023 年 12 月住了 3 晚
Front Desk 於 2024年1月9日的回應
Thank you for taking the time to leave a review.