We were treated at best as an annoyance and at worst as garbage. How hard is it to get wine in a place like this? Quite hard as it turns out. And don't you dare bring in another label of wine! I was personally yelled at by two women who work there because I asked to borrow a corkscrew. Otherwise, our door lock was broken but the room was clean and there was a lovely view. I think you may have more luck with this place if you are Italian, they seemed to be treated nicer. If you're any other nationality, stay away, they don't want you here.