Food is cold, there is a electric pot but no coffee or tea, no microwave, no phone to call the front desk, reception area has no AC. The room smells different.
LJ
於 2020 年 9 月住了 4 晚
4/10 欠佳
真實旅客
2020年9月11日
不滿:職員與服務和住宿狀況
Still needs to be improved
The staff weren't nice and friendly. Felt unsafe too. During my stay in the hotel, my daughter had to send me meals. She passed them to the security guard on duty. One time, while she was parking her car, a random hotel staff approached our vehicle and tried on many attempts to open the car doors. The staff went back to the hotel without a word. Luckily, the doors were locked. My daughter was so terrified. During this pandemic, we cannot eliminate the dangers that people can do to extort money and do harm.
When my daughter passed the meals to the security guard as she raised the issue. The random woman who tried to open the car doors was inside the lobby, she said that we mistakenly thought the my daughter was her ride home. The hotel staff did not even apologize for the incident.
真實旅客
於 2020 年 9 月住了 2 晚
4/10 欠佳
真實旅客
2020年9月7日
真實旅客
於 2020 年 8 月住了 2 晚
2/10 很差
Lara jean
2020年9月6日
Lara jean
於 2020 年 8 月住了 1 晚
8/10 不錯
geneviere
2020年9月2日
讚好:職員與服務、住宿狀況和客房舒適度
geneviere
於 2020 年 8 月住了 2 晚
10/10 優異
Mylene
2020年9月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
100% satisfaction
Hotel is very homely, food was just average but service is spectacular! Quarantined in this hotel and it doesn't feel suffocating at all. Value for money is definite. Giving two thumbs up for my parent's stay at Zen.