Nice and clean,every one are so accommodating and nice,.
Rezzie
於 2020 年 7 月住了 1 晚
2/10 很差
Annie
商務旅客
2020年7月18日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
new normal..new style in online booking
Very inconvenient!!! kasi di dapat tatanggapin booking namin kasi daw fully booked na sila at ang place ay di na daw accredited ng RedDoorz oh diba ang saya.. until napakiusapan.. we stayed dahil convenient ang area para sa husband no need to travel na for him.. at sympre mkakabook ka ba agad agad sa panahon ngayon plus the transportation issue sa mmla...after our booking we rebook again and same scenario ayaw na ulit ihonor ang booking sa hotel.com sa booking.com at sa agoda... gusto kasi ng RedDoorz near robinson place manila eh direct booking pala para siguro mas higher price... Pero my question is “ bakit open pa rin kayo online sa mga hotels website kung di nyo naman pala iaaccept tapos sasabihin nyo direct booking na lang Pagdating dyan which is higher price”” yan na ba ang bagong style ng hotels ngayon?? At sa gitna pa ng pandemic?
Annie
於 2020 年 7 月住了 2 晚
2/10 很差
Quin
2020年7月17日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
We arrived at the hotel and found out that our bookings never showed in their system! And refused to accomodate us because they were full booked already.
Quin
於 2020 年 7 月住了 2 晚
10/10 優異
USExpat (New Mexico USA)
伴侶同遊
2020年1月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
No frills but clean and so close to everything. Way to have a place to stay and not spend a fortune for a bed.
USExpat
於 2019 年 12 月住了 3 晚
6/10 一般
真實旅客
2019年12月16日
不滿:住宿狀況
真實旅客
於 2019 年 12 月住了 8 晚
8/10 不錯
Sceliwe
商務旅客
2019年11月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was lovely
Sceliwe
於 2019 年 11 月住了 3 晚
6/10 一般
Juan
家人同遊, 商務旅客
2019年11月15日
讚好:整潔度
不滿:職員與服務
Need to improve Customer Service
I book a lot with hotels.com and booked other places nearby by this one. Due to the place I wanted was sold out, I thought I would give it a try as this was for my family which I was paying the bill. I booked this 3 days before their arriving and when they came to check in, they were turned away. They were told they don’t have a reservation there. My mother is over 60 yrs of age and wanted to sit there until I can get this fixed as I was in another country and was not able to. They treated her as if she was a stranger off the street and never took the effort to call to confirm as they also showed them the reservation.
Hotels.com spoke to the front desk and they saw we did have a reservation for 2 rooms and never took the effort to apologize for this inconvenience or what they put my family through. I work for the hospitality industry myself (Disney) and would never do this to anyone.
Juan
於 2019 年 11 月住了 2 晚
8/10 不錯
真實旅客
2019年10月13日
真實旅客
於 2019 年 10 月住了 1 晚
2/10 很差
真實旅客
2019年10月3日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
오래됨
일단 건물 오래 되엇습니다.침대에서 자다가는 허리 나갑니다.옷장도 옛날 거 입니다.옆방소리도 다 들립니다.생수2병,로빈슨몰 인접 말고는 절대 숙박하지 마세요.