Thank you for your reviews.
Beautiful environment, the hotel upgrades our suites, first-class service! The waiter was also kind and polite, I would recommend it to friends and relatives. Food is locally sourced, sweet and delicious.
Thank you for the message and appreciating our staff service. Family enjoys the hot springs here. The dinner and breakfast are exquisite and delicious used 50 kinds of vegetables. The hotel also provides children's meals to children. Relax and comfortable place to stay with family.
10/10 優異
Ivy
2019年4月22日
讚好:職員與服務、住宿狀況和客房舒適度
家既感覺
好有家庭感覺!食物好精簡!唔算多但夠飽!
Ivy
於 2019 年 4 月住了 1 晚
10/10 優異
WING KIN
2019年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
物超所值
物超所值
WING KIN
於 2019 年 2 月住了 1 晚
Front Office 於 2019年2月19日的回應
Thank you for your reviews for Hakkei. Beautiful place, tasty cuisines in a warm environment makes everyone happy. Takecare, visit again with all.
Thank you in appreciating staff at Hakkei. Yes we serve as guests choice. Specially the guests staying consecutive days and we make food as per guest desire. All around beauty, natural hot spring in front of Hakkei. Enjoy and make your memorable trip to Yubara Hakkei.
10/10 優異
Chun San
2018年12月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店於溫泉區盡頭,接待處人員可簡單英語溝通,溫泉♨️舒適,早餐豐富!
Chun San
於 2018 年 11 月住了 1 晚
Waseem 於 2018年12月11日的回應
Chun San thank you for the kindness.
Staff at Hakkei can communicate in English, the hot springs are comfortable and the breakfast is rich. 50 kinds of vegetable are used to prepare dinner. Enjoy your trip to Yubara - Hakkei.
Thank you Wai Sze san. We try to serve good and share the Hakkei`s hospitality. Many facilities for our guests with outdoor and indoor hot springs, also restaurant serves good food. Self-driving is easy to park, in a nutshell. Free parking. Make you feel at home!
6/10 一般
Rita (Hong Kong)
2018年5月17日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
職員服務非常好,房間和風呂太陳舊,房間清潔但好重殺蟲水味,大浴場的設備很差,重發霉
Rita
於 2018 年 5 月住了 1 晚
Waseem 於 2018年7月25日的回應
Thank you for your stay at Hakkei. Day by day things are changing with more good service. We will like to serve you more better than before.
Thanking you.
Regards,
Hakkei - Waseem
The service was great, the staff was very helpful, the food was delicious!
The area around the hotel is excellent and beautiful, I recommend it if you are looking for a relaxing and beautiful experience!
저녁식사가 금액대비 너무 적게 나와서 식사에 대한 불만이 큽니다. 식사비용이 인당 8만원인데 비해 나오는 음식의 종류와 가짓수가 너무 적네요
真實旅客
於 2019 年 9 月住了 1 晚
Hakkei 於 2019年9月21日的回應
The dinner is standard meal, you may order more as side dishes are also available. The cost of dinner meal is 8,000 per person.
10/10 優異
真實旅客
家人同遊
2019年8月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The food was fantastic. We stayed 2 nights and the second night we could request whatever food we wanted. Breakfast you could choose Japanese or western. Both were excellent.
The views of the river with steam rising off it are truly mystical!
真實旅客
於 2019 年 8 月住了 2 晚
Hakkei - Yubara Onsen 於 2019年9月16日的回應
Thank you for your beautiful views for Hakkei. Foodies like Hakkei food. Everyday new meal you will taste from our kitchen. Season vice river side view changes.
Service as everywhere overwhelmingly polite and helpful
Property bit jaded and dated
Gillie
於 2019 年 4 月住了 1 晚
10/10 優異
kim
家人同遊
2019年3月6日
讚好:整潔度、職員與服務和住宿狀況
친절한 서비스에 좋앗습니다. 프라이빗 목욕을 할 수 있도록 먼저 제안해주는 등 서비스가 좋앗습니다.
kim
於 2019 年 2 月住了 2 晚
8/10 不錯
真實旅客
2018年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is located in front of the river which people do public outdoor onsen. The hotel is cosy and quiet. The dinner is basic vegetables meal and not like the one describe in the travel blogs or travel books. Other than that, it is very nice and the most touching part is the staff gave us 2 hot boiled eggs when we left the hotel. They are very delicious and was cooked under the right time.
真實旅客
於 2018 年 12 月住了 1 晚
Front Office 於 2019年2月19日的回應
Thank you for your views. In making our guest happy, little things we try to do for our guest. Dishes are made with 50 kinds of vegetables, with fish and meat.
10/10 優異
JC (Singapore)
2018年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great food, excellent service.
Most of the staff speaks English even
though this resort has mostly Japanese
guest. A very nice getaway for a true onsen experience and not as touristy compared
to the others in Japan.
JC
於 2018 年 10 月住了 2 晚
Waseem 於 2018年12月11日的回應
Thank you for the appreciation. Hakkei wants to provide good service. Customer likes to speak in English when they met with Foreign staff, even Japanese guest too. Food as its best. You are welcome to visit again.
Thanking you.
8/10 不錯
真實旅客
2018年1月5日
讚好:整潔度和職員與服務
真實旅客
於 2017 年 12 月住了 2 晚
10/10 優異
Simon (Okayama City)
2017年12月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The best ryokan for the local 'sunayu'. Food good.
The best thing about Hakkei is the very energetic and kind proprietor. Along with location, good facilities and a lovely restaurant, she creates a very friendly and welcoming ambience that always makes it a memorable and relaxing time.
Simon
於 2017 年 12 月住了 1 晚
Waseem 於 2018年7月25日的回應
Thank you for your kindness. You explained the beauty of Japan`s Countryside.
Hakkei`s is located where we have natural beauty.
We welcome you again.
Thanking you.
Regards,
Hakkei - Waseem
8/10 不錯
noriaki
2017年12月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
静かで落ち着いて過ごせました。
食事の対応が非常に良かったです。
また、行きます。
noriaki
於 2017 年 12 月住了 1 晚
Waseem 於 2018年7月24日的回應
Welcome to visit with friends and family.
To stay in calm and pleasant environment, stay at Hakkei and dinner with special cuisines.
Thanking you.
Regards,
Hakkei - Waseem