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馬塞納凱藝酒店的評價

2.5 out of 5
馬塞納凱藝酒店
10 W Orvis St, Massena, NY

評價

7.4

不錯

10 分評分，優異；287 則評價中有 72 則" "
8 分評分，不錯；287 則評價中有 113 則" "
6 分評分，一般；287 則評價中有 52 則" "
4 分評分，欠佳；287 則評價中有 31 則" "
2 分評分，很差；287 則評價中有 19 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

7.4/10 

設施服務

7.0/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Jennifer (Bronx)

讚好：整潔度、職員與服務和住宿狀況
Not sure what everyone's complaining about. It does need updating, but it was very clean and comfortable with a nice staff. Perfect for what I needed. Area was quiet, seemed safe and the police station was right next to the parking lot. Win/win
於 2024 年 4 月住了 1 晚

8/10 不錯

Janice (Skaneateles)

伴侶同遊
讚好：整潔度和職員與服務
Don't be put off by the two star rating, this hotel is clean and the staff was very helpful.
於 2024 年 4 月住了 1 晚

6/10 一般

Erin

家人同遊
讚好：職員與服務
Tim who prepares the breakfast and dining area is one of the sweetest souls, certainly the highlight. Food was fresh and prepared with care. Thank you Tim
於 2024 年 2 月住了 1 晚

10/10 優異

Nicole

於 2024 年 1 月住了 1 晚

10/10 優異

Sam

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very pleasant staff, the lobby and area very nicely decorated. the rooms we found a bit dated but very clean. Breakfast was nice.
於 2023 年 12 月住了 1 晚

8/10 不錯

Timothy

伴侶同遊
讚好：整潔度和職員與服務
The people above our room sounded like a heard of elephants running around all night.
於 2023 年 11 月住了 4 晚

6/10 一般

Michelle

讚好：職員與服務
不滿：住宿狀況
於 2023 年 11 月住了 1 晚

6/10 一般

Eric

家人同遊
讚好：職員與服務和客房舒適度
不滿：住宿狀況
As I expected
Hotel was as I expected. Old hotel in a run down town. Staff was really friendly. Hotel still has an old smoke smell but I guess they still have smoking rooms? Decent breakfast spread.
於 2023 年 9 月住了 1 晚

8/10 不錯

Emil

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and quiet
The hotel was nice and clean , breakfast delicious and the receptionist a very knowledgeable person giving us a lot of information.
於 2023 年 9 月住了 2 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dont book a room here
Ended up not checking in or staying in this hotel based on the very poor appearance of the exterior. All the rooms on first floor facing the street had no drapes, mattresses standing in the window and one window was completely boarded up. The upper floors were no better. This property needs a complete overhaul.
於 2023 年 9 月住了 1 晚

8/10 不錯

Rachel

商務旅客, 多人同遊
讚好：職員與服務
不滿：整潔度和設施服務
Great experience! Staff is great. Just outdated
於 2023 年 8 月住了 2 晚

10/10 優異

Joyce

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Although in town, they made provision for over sized units. We were hauling a trailer and there was space for us along with a semi and a couple of large delivery trucks. Very nice.
於 2023 年 8 月住了 1 晚

10/10 優異

Colin

讚好：整潔度、職員與服務和設施服務
N/A
於 2023 年 8 月住了 2 晚

8/10 不錯

Karen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice surprise we picked a good hotel to stay in .
Our stay went well . The room was nice and clean . The bed was comfortable. We didnt realize there was a restaurant in the hotel that was a nice surprise and the food was great. The hotel was 3 minutes from every place we had to go to. .Considering we were there for a family funeral it made our stay much better.
於 2023 年 7 月住了 1 晚

8/10 不錯

Ernest

於 2023 年 7 月住了 1 晚

4/10 欠佳

Christopher

Garbage cans overflowing. Huge dumpster with trash overflowing and on the ground
於 2023 年 7 月住了 1 晚

8/10 不錯

Sheri

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

4/10 欠佳

Tracy

於 2023 年 7 月住了 1 晚

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great time
very clean and friendly
於 2023 年 7 月住了 2 晚

6/10 一般

Shunsuke

讚好：職員與服務
不滿：整潔度和住宿狀況
I like the staff’s hospitality as well as complimentary breakfast service, which includes self waffle making, even its facility is old.
於 2023 年 6 月住了 1 晚

10/10 優異

Margaret

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚

8/10 不錯

Melanie

伴侶同遊
讚好：整潔度和職員與服務
Restaurant was top-notch in regard to food, value and service. Front desk staff very nice. It's an older building, beautifully decorated, but we had trouble making the locks work on our room door. A guy got stuck in one of the elevators. They were very quick to rescue him, but it made us nervous about using them the rest of the weekend. We were on the top floor, so we pretty much had to.
於 2023 年 6 月住了 3 晚

8/10 不錯

Tanya

讚好：整潔度和住宿狀況
於 2023 年 5 月住了 2 晚

4/10 欠佳

Jay

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
There were multiple issues. The bathtub drain did not work. They only have heat or air conditioning and because the day was cold and rainy and the night was cold (low 40s outside), but the entire building was in air conditioning mode, i froze.
於 2023 年 5 月住了 1 晚

8/10 不錯

Katherine

於 2023 年 5 月住了 3 晚

8/10 不錯

Kristen

家人同遊
讚好：職員與服務和住宿狀況
great front desk service from all the staff. the rooms are a little older with the bathrooms a bit outdated but the beds were comfortable and the rooms clean overall. the hotel restaurant was great with good service as well.
於 2023 年 5 月住了 2 晚

6/10 一般

David

於 2023 年 5 月住了 1 晚

4/10 欠佳

Day

伴侶同遊
讚好：整潔度
不滿：設施服務
No breakfast, didnt get what i booked
於 2023 年 4 月住了 1 晚

6/10 一般

Keith

讚好：整潔度和設施服務
於 2023 年 3 月住了 1 晚

4/10 欠佳

Tami

於 2023 年 3 月住了 1 晚

8/10 不錯

Evgenia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 1 晚

10/10 優異

Kathy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in the middle of the city with plenty of parking, even with the recent snowfall. We were in town for a sports event and were very happy with the hotel and staff.
於 2023 年 3 月住了 1 晚

8/10 不錯

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location was great. Easy to find.
於 2023 年 2 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
Room was clean, but hallways and elevator were too smelly
於 2023 年 2 月住了 1 晚

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚

10/10 優異

MASAKAZU

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quick check in, friendly staff but bit aged facilities
於 2023 年 2 月住了 1 晚

8/10 不錯

Lewis

商務旅客
讚好：職員與服務
Definitely a budget location. Staff was great but property needs some updates for sure.
於 2023 年 2 月住了 1 晚

8/10 不錯

Stéphanie

於 2022 年 12 月住了 1 晚

10/10 優異

Filfred (GANADO)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2022 年 12 月住了 1 晚

10/10 優異

Frances

家人同遊
讚好：職員與服務、設施服務和住宿狀況
The check in person was friendly and helpful. The room was clean and the bed comfortable. We enjoyed a quiet restful evening.
於 2022 年 11 月住了 2 晚

10/10 優異

Grazyna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚

10/10 優異

sharelle

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great plsce
Really nice good continental breakfast. Near downtown and pharmacy and gas station
於 2022 年 11 月住了 1 晚

8/10 不錯

Nina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Building was a little dated and bathroom floor could have been cleaner but for the price and location it was convenient.
於 2022 年 11 月住了 1 晚

10/10 優異

Robert (Miami)

讚好：職員與服務
Clean room, comfortable bed, good rate
於 2022 年 11 月住了 1 晚

8/10 不錯

Donna

家人同遊
讚好：整潔度和職員與服務
Friendly and helpful at reception when checking in. Breakfast nook nice. Room clean but furnishing out dated. No bathroom exhaust fan. Exterior had clan entrance but exterior windows dirty.
於 2022 年 11 月住了 2 晚

8/10 不錯

Lorne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
large rooms, love the decor in hallways. quiet on the fourth floor...
於 2022 年 10 月住了 1 晚

8/10 不錯

David

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Solid B
於 2022 年 10 月住了 1 晚

8/10 不錯

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
pleasant
Nice hotel for the price. Only downside was slight smoky smell to building.
於 2022 年 9 月住了 1 晚

10/10 優異

Randy

於 2022 年 9 月住了 1 晚

2/10 很差

Brandon

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Place reaks like cigarette smoke
於 2022 年 9 月住了 3 晚