Most of them don't speak English, very difficult to communicate with them!
Michael
於 2023 年 10 月住了 2 晚
10/10 優異
Mike
2024年3月2日
讚好:整潔度、職員與服務和住宿狀況
Mike
6/10 一般
olga (boynton beach)
家人同遊
2024年2月12日
讚好:整潔度和住宿狀況
Nice view
olga
於 2024 年 1 月住了 2 晚
10/10 優異
Stella (Windermere)
家人同遊
2024年2月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love that it was waterfront, had a pool, food and service was good. Location was great. Near Helicopter tours. Some rooms have jacuzzi tubs.
Stella
於 2023 年 12 月住了 1 晚
8/10 不錯
Luis
2024年1月26日
讚好:整潔度、職員與服務和住宿狀況
Luis
於 2024 年 1 月住了 3 晚
6/10 一般
Jean Francois
2024年1月16日
Jean Francois
於 2024 年 1 月住了 2 晚
2/10 很差
Gordon
親子同遊
2024年1月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The front desk staff are very untrained and unprofessional especially the girl with the glasses and the blonde. I recommend you stay elsewhere. They ruined a great vacation trying to rip off foreigners. First they wanted me to cancel my reservation so they could charge me more. Then they told me I used the minibar which I didn’t and double
Charged me as they didn’t restock it from the day before. So I paid twice. They can’t check it on the computer as they write it all on paper a clear sign they arent reporting that income. So they steal from you. The girls yell back and forth to the girl upstairs. Extremely unprofessional. If you are an English speaking person forget this hotel. They don’t speak english at the front desk. Total joke for sure a huge place.
Gordon
2/10 很差
Gordon (Markham)
2024年1月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The front desk staff is super rude and they steal money from you saying you used stuff in the minibar when you didn’t. They try and get you to cancel your reservation on Expedia and pay cash there for more! They obviously are stealing money as they write everything on paper a d don’t use a computer. Quite the money laundering scam. Especially the blonde at the front and the girl with glasses. Both super rude and offer zero assistance. Didn’t even give me change. Kept
My
Change. Haha. For sure a resort to have such an untrained front desk is a joke.
Gordon
於 2024 年 1 月住了 1 晚
2/10 很差
Johana
2024年1月7日
Johana
於 2024 年 1 月住了 1 晚
8/10 不錯
真實旅客
2023年12月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Maybe 3* hotel.
Between 1 p.m. and 5 p.m. touring Helicopters are flying directly above the building. It is loud, very loud, if your room is located in that corner of the building. The waiters bring drinks and food to people enjoying jacuzzi. It is not hygienic. Kids try to swim in that jacuzzi. One adult person has brought a big ball which has jumped out of her hand making a generous water splash into person sitting beside. Jacuzzi is not a place were you can relax.