Hi,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,Dave

Hi Tsung Hui,Thanks for taking the time to leave a review and we hope to see you again in the future.Warm regards,Dave

Hi Rodney,Thanks for taking the time to leave a review and we hope to see you again in the future.Warm regards,DaveDuty Manager

Hi Wai Ching,Thank you for sharing your experience. The convenient location is certainly a plus, but it's unfortunate to hear about the noise disturbances. Thin walls can indeed impact the overall comfort of the stay. If there's anything else you'd like to share or if you have specific suggestions for improvement, feel free to let me know!Warm regards,DaveDuty Manager

Hello,Thanks for taking the time to leave a positive review and we hope to see you again in the future.Warm regards,DaveDuty Manager

Hello,Thank you for leaving feedback and we hope to see you again in the future.Warm regards,DaveDuty Manager

Hello,Thanks for your positive review and we hope to see you again in the near future.Warm regards,DaveDuty Manager

Hi Wing Cheung,Thanks for your review, looking forward to seeing you next time

Dear Guest Thank you for choosing to stay with us. We hope we have the opportunity to welcome you back in the future with a superior experience. Warm Regards, Best Western Melbourne City Hotel

Dear Guest Thank you for your review. We appreciate your feedback and we hope to welcome you back in the future Warm Regards, Best Western Melbourne City Hotel

Dear Guest, Thank you for choosing to stay at our hotel. We hope to welcome you back soon :) Warm Regards, Best Western Melbourne City Hotel

親愛的傑克 感謝您的反饋，並選擇與我們在一起。 通過告知我們您的住宿信息，我們可以重點關注可能不足的領域。 溫暖的問候

Dear Fung Mei Thank you for your review and choosing to stay with us. We hope to welcome you back soon :) Warm Regards, Best Western Melbourne City Hotel

Dear Anonymous, Thank you for your fantastic review. We are happy to hear you enjoyed your time with us. Hope to see you again soon! Regards, The Best Western Melbourne City Hotel

Dear Anonymous, Thank you for your score! We hope you had a lovely stay with us. Warm Regards, Best Western Melbourne City Hotel

Dear Anonymous, Thank you for your review. We appreciate your feedback as it helps us improve to ensure we provide the best service to all our guest. Regards, The Best Western Melbourne City Team Best Regards

Dear Lucy, Thank your your wonderful review. We hope to have you back at our hotel soon! Warm regards, The Best Western Melbourne City Management Team

Dear Choi Yin, Thank you for sharing about your experience with us. We are so sorry that you experienced some issues in your room during your stay. When given the chance our 24 hour reception will do everything in their power to remedy any issues with our guests stay, so we are sorry we didn't have the chance to address this while you were here with us. We will certainly investigate your feedback. We hope you have a lovely weekend Warm Regards, Best Western Melbourne City Hotel

Hey, Thanks for staying with us and your kind review. Best, Reception

Dear Mei Hui, Thank you for your great review! We hope to have you back soon. Best Regards, Management Team Best Western Melbourne City

Dear Chun Cheng, Thank you for you review! We are glad you enjoyed your stay. Warm Regards, Best Western Melbourne City

Hi,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave feedback and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave feedback and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave feedback and we apologise for the shower door issue in your room.Warm regards,Dave

Hi Kiyotaka,Thanks for taking the time to leave a review and we hope to see you again in the future.Warm regards,Dave

Hi Mirna,It sounds like you were disappointed with the value proposition of the hotel, particularly in relation to the room size and lighting. Pricing and room size are essential factors that can significantly impact the overall guest experience. Thanks for taking the time to leave feedback and we will be taking your comments into consideration as we look at ways to improve our hotel guests experience.Warm regards,Dave

Hello,Thank you for sharing your experience, and we apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us as it helps us identify areas for improvement.We are sorry to hear about the issues with room decoration, hazards, lighting, bathroom layout, door swipe cards, and cleaning consistency. Please rest assured that we take your feedback seriously and will address these concerns with our team to ensure they are rectified promptly.We strive to provide all our guests with a comfortable and enjoyable stay, and we regret that we fell short of your expectations on this occasion. Your comments will be used to improve our services and facilities for future guests.Warm regards,DaveDuty Manager

Hi Robert,Thanks for taking the time to leave a positive review and we hope to see you again in the near future.Warm regards,Dave

Hi Jodi,Thanks for taking the time to leave a positive review and we hope to see you again.Warm regards,Dave

Hi Donald,Thank you for sharing your feedback with us. We're glad to hear that you found the restaurant menu tasty. Regarding the room size and noise from the Metro, we apologize for any inconvenience caused. We understand that these factors can impact your stay, and we appreciate your understanding. Your comments will be taken into consideration as we strive to improve our accommodations and amenities.Warm regards,Dave

Hi Lynette,Thanks for taking the time to leave a positive review and we hope to see you again in the near future.Warm regards,Dave

Hi,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,Dave

Hi Neville,Thanks for taking the time to leave a positive review and we hope to see you again in the future.Warm regards,Dave

Hi Annette,We apologize for the inconvenience you experienced with the size of the shower door during your stay. Your feedback is valuable to us, and we will look into ways to improve the accessibility and comfort of our facilities for all guests. Thank you for bringing this to our attention!Warm regards,Dave

Hi Michele,Thanks for taking the time to leave a positive review and we hope to see you again in the near future.Warm regards,DaveDuty Manager

Hi Marnie,Thanks for leaving feedback and we hope to see you again.Warm regards,Dave

Hi Edward,Thanks for taking the time to leave a review and we hope to see you again.Warm regards,Dave

Hi Yuto,Thanks for taking the time to leave a positive review and we hope to see you again in the future.Warm regards,Dave

Hi Jim,We appreciate your feedback and apologize for any inconvenience caused by the size of the bathroom and shower room. We understand that everyone has different preferences and needs when it comes to accommodations. We're sorry to hear that this aspect of your stay did not meet your expectations. We'll take your comments into consideration as we strive to improve our facilities and provide a comfortable experience for all our guests.Warm regards,Dave

Hi Kevin,Thanks for leaving a positive review and we hope to see you again.Warm regards,Dave

Hi Angelo,Thank you for sharing your feedback with us. We're glad to hear that our team was able to assist you and accommodate your needs by upgrading your room. We apologize for the initial inconvenience with the smell in your first room and appreciate your understanding. Your comments regarding room upgrades are duly noted, and we will strive to improve our accommodations for future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,DaveDuty Manager

Hi Karryn,Thanks for taking the time to leave a positive review and we hope to see you again.Warm regards,Dave

Hi Douglas,Thanks for taking the time to leave positive feedback and we hope to see you again in the near future.Warm regards,Dave

Hi Caitlyn,We apologize for the disappointing experience you encountered during your stay with us. It's concerning to hear about the issues with cleanliness and the unpleasant smell in your room. We appreciate you bringing these concerns to our attention, and we will address them promptly to ensure they are not repeated in the future. Please know that this does not reflect the standards we strive to uphold, and we apologize for falling short of your expectations.Warm regards,Dave

Hi Tei,Thanks for taking the time to leave a review.Warm regards,Dave

Hi Eleanor,We're delighted to hear that you had a positive experience during your stay! It's fantastic to know that our staff were able to accommodate your early check-in request and that you found the room to be suitable for your needs as a solo traveler. Thank you for your feedback regarding the lighting and laundry facilities - we'll certainly take that into consideration for future improvements. We look forward to welcoming you back on your next visit to the area!Warm regards,Dave

Hi Wendy,We're pleased to hear that you found the hotel clean and the staff friendly and helpful. While the rooms are on the smaller side, we appreciate your understanding, especially if it meets your needs for a good night's sleep and convenient location. Thank you for your feedback, and we hope to welcome you back for another positive experience.Warm regards,Dave

Hi Sebastien,Thank you for sharing your feedback. We apologize for the inconvenience caused by the limited elevator availability during your stay. We'll address the issue with the air conditioning to ensure guest comfort. We understand your concerns about the washroom size and appreciate your feedback. We hope to welcome you back for a better experience in the future.Warm regards,Dave