外觀

邁阿密市區希爾頓酒店的評價

4 out of 5
邁阿密市區希爾頓酒店
1601 Biscayne Blvd, Miami, FL

評價

8.4

很好

10 分評分,優異;1279 則評價中有 746 則" "
8 分評分,不錯;1279 則評價中有 255 則" "
6 分評分,一般;1279 則評價中有 134 則" "
4 分評分,欠佳;1279 則評價中有 68 則" "
2 分評分,很差;1279 則評價中有 76 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Dan

讚好:整潔度、職員與服務和住宿狀況
good
於 2023 年 3 月住了 3 晚
Hotelmgmt 於 2023年3月29日的回應
Thank you for letting us know you enjoyed your stay, Dan! It was a pleasure welcoming you to Hilton Miami Downtown and we look forward to impressing you even more with your next visit.

10/10 優異

Georgia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The mobile key access was my favourite
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月15日的回應
Thank you for your feedback, Georgia! It's great to hear that you enjoyed the convenience of our mobile key feature. We look forward to welcoming you back soon for another seamless experience!

8/10 不錯

Brent

讚好:職員與服務和設施服務
Good property but the halls smell like marijuana
於 2024 年 4 月住了 1 晚

10/10 優異

Kingzell (Monroe)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place to chill and enjoy the weather, I stayed in room 1802 with nice view of Miami and port. Great stay
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月15日的回應
Kingzell, we're thrilled that you could unwind and soak in the stunning views of downtown Miami and Biscayne Bay during your visit! Thank you for the positive feedback. We look forward to creating another relaxing experience for you soon!

10/10 優異

Alexi (Naples)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, friendly staff. I will do it again
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月15日的回應
Alexi, sharing our beautiful property and friendly service with you was a pleasure! Thank you for the kind remarks and for letting us know you'd choose to return. We can't wait to see you again at the Hilton Miami Downtown!

10/10 優異

Edicleia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年4月12日的回應
It's exciting to learn that you had a great stay! Please revisit soon!

6/10 一般

Ashley

多人同遊
不滿:職員與服務和設施服務
Didn’t appreciate that they gave me hot water without securing the lid and the front counter desk attendant offered to give us recommendations but when we came back to ask he then told us to ask the concierge.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月11日的回應
Ashley, we appreciate you choosing to stay with us, and thank you for sharing your experience. Your feedback regarding the service by our team is important, as it helps us enhance our guest experience. We look forward to welcoming you back, offering an opportunity to provide the attentive service we strive for.

10/10 優異

georgia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Customers service was excellent
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月9日的回應
Georgia, providing outstanding service is always our goal, and we're glad we could exceed your expectations! Thank you for choosing us for your visit to Miami and rating your experience five-stars. We can't wait to host you again!

10/10 優異

Patricia

讚好:整潔度、職員與服務和住宿狀況
Convienent
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月8日的回應
Patricia, it's great to hear you appreciated the convenience of our hotel! We strive to make our guests' stays as smooth as possible, and we're looking forward to hosting you again in the near future. Thank you for the positive feedback!

10/10 優異

Helen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月7日的回應
Earning five stars from a valued guest is the ultimate achievement for us! Thank you, Helen, and we can't wait to have you with us again soon.

10/10 優異

Barry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff. Nice central location. Our room overlooked the bay and city - had wonderful views each day. The property seems to be recently updated. Clean. Nice pool. Would definitely stay here again.
於 2024 年 3 月住了 5 晚
HotelMgmt 於 2024年4月8日的回應
Barry, your positive comments are much appreciated! It's fantastic to hear you enjoyed our service, location, and breathtaking views, as well as our updated facilities and pool. We're excited for the opportunity to welcome you back for another memorable stay at the Hilton Miami Downtown!

4/10 欠佳

Miranda

讚好:職員與服務
不滿:住宿狀況
於 2024 年 4 月住了 3 晚
Hotelmgmt 於 2024年4月6日的回應
We regret that we missed the mark on ensuring your complete satisfaction. It's our hope that we have another opportunity to earn back your trust. Thank you, Miranda.

10/10 優異

ray

讚好:整潔度、職員與服務、設施服務和住宿狀況
The roof top pool and view
於 2024 年 4 月住了 3 晚
HotelMgmt 於 2024年4月5日的回應
These certainly are guest favorites and we love that they enhanced your stay significantly, Ray! We hope to impress you again soon here at Hilton Miami Downtown!

10/10 優異

Shawn

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月3日的回應
We’re proud to have earned five stars on your recent visit, Shawn! Thank you and it will be a pleasure to welcome you back.

8/10 不錯

oleksandr

家人同遊
讚好:整潔度和住宿狀況
Parking service, not really a necessity, drivers expect tips, which is ridiculous when you in and out couple of times a day.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月2日的回應
Thank you for your terrific score and helpful feedback. We will convey your insights to our team to ensure a more positive overall experience whenever you return to Hilton Miami Downtown. See you then!

10/10 優異

Corinne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful experience! Helpful and welcoming staff, beautiful pool, spacious room, overall amazing experience at the Hilton downtown Miami.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月2日的回應
What amazing feedback, Corinne! We love that every aspect of your stay was ideal from our service to our leisure amenities. Thanks for choosing Hilton Miami Downtown. We hope you will be back soon!

8/10 不錯

fabian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hotelmgmt 於 2024年4月3日的回應
Your high rating made us smile, Fabian, and we look forward to welcoming you back through our doors should your travels return you to our area!

10/10 優異

Emelita

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月3日的回應
Thank you, Emelita, and we can’t wait to welcome you back again for another five-star stay!

10/10 優異

Angel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月2日的回應
We are grateful for your kind words, Angel. We loved welcoming you to Hilton Miami Downtown and ensuring a perfect hospitality experience. Be sure to return whenever you are in the area to enjoy us again!

8/10 不錯

John

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
roof top pool and friendly receptionist...
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月8日的回應
John, we're delighted that our refreshing rooftop pool and friendly service were the highlights of your visit! Thank you for choosing the Hilton Miami Downtown and sharing your kind words. We're already looking forward to your next stay!

10/10 優異

Quatrell

讚好:整潔度、職員與服務和住宿狀況
Clean and great friendly staff
於 2024 年 3 月住了 3 晚
HotelMgmt 於 2024年4月1日的回應
Quatrell, thank you for your feedback! We're thrilled to hear that you found Hilton Miami Downtown to be sparkling clean and that our staff provided great and friendly service during your stay. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future!

10/10 優異

Malikkah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All the staff was attentive to my needs. Great service and amenities. Cant wait to come back. Thanks hilton miami downtown staff
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月1日的回應
Malikkah, thank you for your kind words! We're thrilled to hear that our team provided attentive service and that you enjoyed our amenities during your stay. Your satisfaction is our top priority, and we're delighted to know that you had a great experience with us at Hilton Miami Downtown. We can't wait to welcome you back for another enjoyable stay!

8/10 不錯

Paolo

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月1日的回應
Thank you for your feedback! We're delighted to hear that everything met your expectations during your stay. We appreciate your support and hope to welcome you back to Hilton Miami Downtown to further indulge in our comforts and luxuries!

10/10 優異

mario

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Hotelmgmt 於 2024年3月31日的回應
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon, Mario!

8/10 不錯

Victor

讚好:整潔度、職員與服務和設施服務
La alberca está en reparación y no se pudo accesar, además un poco viejos los muebles y las alfombras
於 2024 年 3 月住了 5 晚

10/10 優異

April

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was beautiful and well maintained, I was kinda disappointed that the pool was not open as we brought a child and he wanted to swim.
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年3月28日的回應
Thank you for your feedback, April. It's delightful to hear that you found the property beautiful and well-maintained. However, it's understood that the closure of the pool was a disappointment, especially for your child. We're continually working to ensure all our facilities are available and enjoyable for our guests. Your experience is valuable to us, and we hope to welcome you back in the future, where you can fully enjoy all the amenities we have to offer.

10/10 優異

Beverly

親子同遊
讚好:整潔度、設施服務和住宿狀況
Very nice hotel and staff
於 2024 年 3 月住了 1 晚
Andy Thelot 於 2024年3月21日的回應
Thank you so much for choosing the Hilton Miami Downtown and for taking the time to write us about your experience with us. We do hope to see you back soon.

10/10 優異

Barbara

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super nice
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月21日的回應
It's fantastic to hear you had a fantastic stay with us at Hilton Miami Downtown, Barbara! We're always striving to make sure our guests have a wonderful time, and knowing we've succeeded with you is truly rewarding. Hopefully, you can return soon for another perfect hospitality experience!

10/10 優異

Ramiro (San Luis Potosi)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente hotel
於 2024 年 1 月住了 1 晚
ANDY 於 2024年3月20日的回應
Thank you so much for choosing the Hilton Miami Downtown and for taking the time to write us about your experience with us.

8/10 不錯

Yves

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great time there, Thank youn
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月19日的回應
It was a pleasure having you here, Yves! Thank you for being our guest and sharing your terrific four-star review. We hope to see you again soon!

6/10 一般

Sylvie

伴侶同遊
讚好:整潔度和設施服務
不滿:職員與服務
Le personnel du front desk se fout complètement des clients. Le prix est surévalué pour l’état de l’hôtel. La piscine est fermée. Bien que central, le quartier n’est pas agréable. C’est triste de voir tous ces itinérants qui côtoient autant de richesse (concessionnaire Ferrari, etc). Ça sent fort l’urine quand on marche dans le quartier.
於 2024 年 3 月住了 1 晚

8/10 不錯

Allison

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I felt the staff were great - from front desk, bell hop to the cleaning ladies. Everyone was helpful and friendly. Our room could have done with its carpets being updated but the rest of the room was good. Very busy hotel given proximity to the Port of Miami yet this is what makes it convenient for cruise travellers. I would stay at the Hilton Miami again.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月18日的回應
Thank you, Allison, for your kind words about our staff and the convenience of our location for cruise travelers! We're glad you felt so warmly welcomed, and we appreciate your insights about the carpet. It will be our pleasure to welcome you back for your future trips!

8/10 不錯

Amanda

家人同遊, 多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Hotel was very clean. Bar was on point. Pool was broken, which we did not find out about until we arrived, and had been broken for several days. Dining prices were high and your choices were not that many. $71 for breakfast? Staff was hit or miss. Note: Hotel did issue us a $50 dining card for the pool inconvenience only after we found out several other guests were offered and received the same during their check in. We did have to ask for it.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月18日的回應
Amanda, thank you for taking the time to review your recent stay. We're glad you appreciated the cleanliness of our hotel and the service offered at our bar. However, we apologize for the unexpected pool closure and for any disappointment with your dining experience. We understand your concerns and are grateful we could offer some compensation for the inconvenience. We're committed to making improvements and hope you'll consider returning for a stay that meets all your expectations.

10/10 優異

Wayne

於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年4月5日的回應
Thank you for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

6/10 一般

Brynn

家人同遊
讚好:職員與服務
The pool was closed, the carpet in the room and bathroom floors were dirty, in general, the cleanliness was not up to Hilton standards. Staff were excellent and very helpful. Dinning options were above average.
於 2024 年 3 月住了 2 晚
HotelMgmt 於 2024年3月18日的回應
Thank you for your feedback, Brynn. While we're glad our excellent service and delicious dining options impressed you, we're truly disheartened to hear about the cleanliness concerns that marred your visit. Please know that we will be addressing your comments with our housekeeping team to ensure better attention to detail in the future. We also sincerely apologize for the temporary pool closure and any disappointment this caused. We'd be grateful for another chance to welcome you and restore your confidence in us.

10/10 優異

Joel

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel is in a clean area with many places to walk to. The view is exceptional. The room was clean. The staff was friendly and helpful.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月15日的回應
Joel, it's such a pleasure to hear from you about your recent stay with us at Hilton Miami Downtown! We're thrilled that you appreciated our spotless surroundings and the easy access to nearby attractions. Knowing that the view from our hotel caught your eye truly warms our hearts. We're equally happy to learn that your room met your expectations for cleanliness and that our team's friendliness and helpfulness stood out to you. Our team genuinely cares about making each guest's experience special, and it sounds like we managed to do just that for you. We can't wait to welcome you back and make your next visit even more memorable.

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean facility. Very helpfull and friendy associates.
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月13日的回應
David, it's great to hear you appreciated the cleanliness of our property and the attentive service provided by our team. We aim to make every stay memorable and look forward to seeing you again!

10/10 優異

Brooke

讚好:整潔度、職員與服務和住宿狀況
Love it
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月12日的回應
What a terrific review, Brooke! We are honored to receive your perfect rating and rave remarks about your experience with us at Hilton Miami Downtown. All of us hope you will be back soon!

10/10 優異

Rita

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月12日的回應
Knowing your stay at Hilton Miami Downtown was seamless from start to finish is rewarding. Thanks for sharing your thoughts, Rita. Whenever you are back in town, we hope to be your first choice!

10/10 優異

Jasmine

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was amazing
HotelMgmt 於 2024年3月11日的回應
Jasmine, thank you for the high praise! We're thrilled that your time with us surpassed expectations. Please come back soon for another five-star experience at the Hilton Miami Downtown!

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Checkin was a breeze , great advice from the front desk
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月11日的回應
Jennifer, it's wonderful to know your check-in was effortless and our front desk staff provided you with helpful information. We strive for excellence in guest service and are glad to hear we hit the mark! Thank you for the positive feedback, and we eagerly await your next visit to the Hilton Miami Downtown.

10/10 優異

Rena

於 2024 年 3 月住了 2 晚
Hotelmgmt 於 2024年3月10日的回應
Rena, it was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 優異

Christian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Goed hotel midden in downtown Miami. Prima locatie voor uitstapjes.
於 2024 年 2 月住了 7 晚
ANDY 於 2024年3月20日的回應
Thank you so much for choosing the Hilton Miami Downtown and for taking the time to write us about your experience with us. We do hope to see you back soon.

8/10 不錯

Maja

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月5日的回應
We are delighted we made such a great impression on you! Thank you, Maja, and please visit again soon.

10/10 優異

Heather

讚好:整潔度、職員與服務和住宿狀況
Was very nice
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月4日的回應
Heather, your five-star rating is greatly appreciated! We're so pleased you enjoyed your stay, and we can't wait to impress you even further with your next visit to Hilton Miami Downtown. Until then, safe travels!

2/10 很差

Emily

不滿:整潔度、職員與服務和住宿狀況
Will not be staying here again.
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月4日的回應
Emily, we're truly sorry to learn that you were disappointed with your stay. We hope you will share more details of your experience so we can address it with our team and make the necessary improvements. Thank you for taking the time to share your review.

10/10 優異

Louisette

Vert clean
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月4日的回應
Louisette, it's wonderful to know you noticed and valued the cleanliness of our hotel! We strive to ensure all of our spaces are maintained to the highest standards, we're glad this contributed to your positive experience. We look forward to your next stay with us at the Hilton Miami Downtown!

10/10 優異

Alejandro

讚好:整潔度、職員與服務和住宿狀況
Really good
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月4日的回應
Alejandro, it's wonderful to know you had a satisfying stay. We eagerly anticipate your next visit for even more enjoyable moments at the Hilton Miami Downtown!

10/10 優異

Thomas

於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月23日的回應
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Thomas.

10/10 優異

Anne

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年3月3日的回應
Thank you for your five-star rating, Anne! We hope to be your preferred property whenever your travels bring you to the area!