First day we decided to nap in the afternoon due to having left home early. Challenging to do because there were doors banging and a lot of noise in the hallway.
Temps dropped in New York our room was cold and my partner couldn’t sleep because the ac unit which was blowing cold air was also very loud. I called the front desk and asked that they look at it while we were out. Came back to a warm room and space heater.
Stay was otherwise ok. We were there for a concert at Madison Square Garden the location was perfect.
Mpande
於 2024 年 4 月住了 2 晚
8/10 不錯
Carolina
親子同遊
2024年4月19日
讚好:整潔度、職員與服務和設施服務
Great option for families trips, good space, is not a new hotel but it’s ok
Carolina
於 2024 年 4 月住了 4 晚
6/10 一般
Gaia
2024年4月19日
讚好:整潔度
Understaffed. Took 45 mins to check in.
Gaia
於 2024 年 4 月住了 1 晚
4/10 欠佳
Irene
家人同遊
2024年4月19日
不滿:整潔度、職員與服務、設施服務和住宿狀況
most of the staffs are unhelpful
Irene
於 2024 年 4 月住了 3 晚
8/10 不錯
Regine Joyce Vargas
多人同遊
2024年4月19日
讚好:整潔度、職員與服務和住宿狀況
The hotel room itself is clean and is in a nice area. Near police station and near the subways. If you plan to use the luggage hold, it is unsupervised and anyone can walk into the room. Not the most secure, but our luggage was safe for the most part. Also avoid the restaurant in the hotel. Prices and items on menu don’t match their online ordering and when we tried calling to ask questions was rudely talked to. Went downstairs to order and guy working the front seemed lost and not the most helpful when asked questions about the food. Expensive and overpriced, there are way better options around the hotel area.