接待處

麗城酒店的評價

3.5 out of 5
麗城酒店
319 W 48th St, New York, NY

評價

8.6

優異

10 分評分,優異;3269 則評價中有 1703 則" "
8 分評分,不錯;3269 則評價中有 1016 則" "
6 分評分,一般;3269 則評價中有 312 則" "
4 分評分,欠佳;3269 則評價中有 138 則" "
2 分評分,很差;3269 則評價中有 100 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 很差

Jinshuo

於 2023 年 12 月住了 4 晚
Belvedere Hotel team 於 2024年1月25日的回應
Thank you for your review and for choosing our hotel.

6/10 一般

JINRONG

伴侶同遊
讚好:住宿狀況
Transport
於 2023 年 9 月住了 3 晚
Belvedere Hotel team 於 2023年10月18日的回應
Thank you for your review and for choosing our hotel.

8/10 不錯

Yan

於 2023 年 7 月住了 2 晚
The Belvedere Hotel team 於 2023年8月9日的回應
Thank you for your review and choosing our hotel.

4/10 欠佳

Li

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
The room smelled like urine. The air conditioner was too loud to sleep on. Pillows were terrible.
於 2023 年 6 月住了 2 晚
Belvedere Hotel team 於 2023年7月12日的回應
Thank you for sharing your review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further, kindly contact the hotel directly.

8/10 不錯

Hao

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 2 晚
The Belvedere Hotel team 於 2023年6月13日的回應
Thank you for your review and for choosing our hotel.

8/10 不錯

Jun

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
离时代广场、海边、地铁不远,交通方便,老酒店,有历史感
於 2021 年 11 月住了 6 晚

8/10 不錯

Tijmen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gute betten (Achtung! Doppelbett ist nur 1.30m breit und nicht geeignet für 2 Erwachsenen). Ruhige Straße unweit von Times Square. Kaffee und Riegel morgens kostenlos in der Lobby.
於 2024 年 3 月住了 4 晚

10/10 優異

Donna

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
Our favorite place to stay in New York City!
於 2024 年 3 月住了 3 晚

10/10 優異

Joann

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Old hotel but a gem to stay at due to proximity to broadway shows.
於 2024 年 3 月住了 2 晚

10/10 優異

Jennfer (Scottsdale)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Large, comfortable room. Really great hotel all around.
於 2024 年 3 月住了 3 晚

10/10 優異

José (The Bronx)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

8/10 不錯

Marcos Fabregas De (pompano beach)

讚好:整潔度
於 2024 年 1 月住了 2 晚

6/10 一般

Susan Marie Pimentel

家人同遊
不滿:設施服務
The hotel room was a lot more run down than I expected. The carpet was stained in multiple places and looked very dirty. The furniture was very worn out and old-looking. The curtains were falling apart, some of the towels were thread-barren and we could not find an ice machine. The room really looked like it hadn't had a good, deep cleaning in quite some time. Our TV did not work properly the entire time we were there. Someone came to our room three or four times to check on the TV but it didn't help.
於 2024 年 3 月住了 9 晚

8/10 不錯

Danita

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Can't beat this location for proximity to Times Square (easy walking distance), subway etc. Gym is reasonable. Cleaning staff were helpful, friendly and respectful.
於 2024 年 3 月住了 9 晚

10/10 優異

Linda

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location and helpful staff
於 2024 年 3 月住了 2 晚

10/10 優異

Rosario

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient location where we felt safe at night. Plenty of eateries near by. Staff was pleasant and helpful.
於 2024 年 3 月住了 7 晚

2/10 很差

Corydon

不滿:職員與服務
I went to my room and they were replacing the locks and grinding metal on the door. We had men in our room for 30 minutes. I wanted to take a nap so I went down to ask the manager how long this loud construction would be happening on my floor. He promised they were done. They continued for another 2 hours. Don't lie to my face!
於 2024 年 2 月住了 1 晚

8/10 不錯

Amy

讚好:整潔度、職員與服務和住宿狀況
I slept very well. Close to Times Square, Broadway, & Hells Kitchen. Very walkable area. Elevators can't handle the check in/out traffic all at once. Coffee bar is very minimal.
於 2024 年 3 月住了 1 晚

6/10 一般

Dynara

讚好:職員與服務
不滿:整潔度
於 2024 年 3 月住了 5 晚

10/10 優異

Alexia

讚好:整潔度、職員與服務和住宿狀況
Very nice and affordable
於 2024 年 3 月住了 3 晚

8/10 不錯

Ron

讚好:整潔度、職員與服務和住宿狀況
Very convenient location, no nonsense and well-run. Somewhat older rooms, and long waits for elevators at certain times of day. Few extras.
於 2024 年 3 月住了 3 晚

8/10 不錯

Tanya

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚

10/10 優異

Tracey anne (Cronulla)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location , friendly staff . Well appointed Rooms
於 2024 年 3 月住了 7 晚
Belvedere Hotel team 於 2024年3月22日的回應
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

8/10 不錯

Janet

家人同遊
Great customer service. Convenient baggage service for pre & post check in. Rooms are good size for NYC but they are not updated & maybe a bit sparse. Really good location if you are in the city to see Broadway shows—most all the theaters are just a hop skip & a jump away.
於 2024 年 3 月住了 2 晚
Belvedere Hotel team 於 2024年3月22日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 優異

James (Austin)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 6 晚

6/10 一般

PETER

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
This hotel is well located if you want to be close to the theaters. The rooms could use some remodeling as they are quite dated.
於 2024 年 3 月住了 1 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

8/10 不錯

Lawaaine

讚好:整潔度
不滿:住宿狀況
於 2024 年 3 月住了 5 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel.

10/10 優異

Jill

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always a great stay!
於 2024 年 3 月住了 3 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

8/10 不錯

Juan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
C'est vraiment special pour aller voir un spectacle à Broadway, proche des théâtres, time square et tous les endroits icônes de NY
於 2024 年 3 月住了 3 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for choosing the Belvedere Hotel. We really appreciate you taking the time out to share your experience with us.

10/10 優異

DAWN

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great location!
於 2024 年 3 月住了 1 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel.

10/10 優異

Kevin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2024 年 3 月住了 1 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel.

8/10 不錯

Thomas

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel.

2/10 很差

Robbye

家人同遊
不滿:整潔度、職員與服務和設施服務
This is the worst hotel - nothing as advertised! Staff incredibly rude from the start! Very unhelpful! I do not recommend this to my worst enemy!! I moved to another hotel it was so bad!!
於 2024 年 3 月住了 1 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review. It is unfortunate to our hotel and staff that you have rated us so poorly although we provided you with the accommodation you confirmed. We show a few days prior to your arrival you called the hotel to request a different room category, as you mentioned making a mistake when selecting the Executive room with 1 queen bed you reserved. During your call we informed you that we did not have the availability for a room with 1 king or 2 double beds. Sadly, at the time of your arrival we still did not have the availability to switch your room as we were sold out. We provided you with the room you reserved. So when you approached our front desk to request a refund it was denied due to the issue being of no fault of the hotel.

10/10 優異

Michael

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, convenient, friendly, cooperative staff.
於 2024 年 3 月住了 8 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 不錯

CONNIE

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the hotel was quiet and sort distance to everything
於 2024 年 3 月住了 3 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 一般

Roger

商務旅客
讚好:整潔度和住宿狀況
不滿:設施服務
No wi-fi during the entire business trip. No engineer available to come to the room in the evening, though this was proposed by hotel. Engineer came in the morning and had no solutions, and apologized. Overall, just poorly handled. Possible too many folks on the network. Luckily I had wifi on the phone but could accessing documents on desktop and dropbox took much longer.
於 2024 年 3 月住了 1 晚

10/10 優異

VESNA

於 2024 年 3 月住了 1 晚
Belvedere Hotel team 於 2024年3月15日的回應
Thank you for your review and for choosing our hotel.

8/10 不錯

JFM

家人同遊
讚好:整潔度和職員與服務
Goede ligging! Liften zijn erg sloom! Iets lawaaierig!
於 2024 年 2 月住了 5 晚
Belvedere Hotel team 於 2024年3月22日的回應
Thank you for your review.

10/10 優異

Marisol

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent service
於 2024 年 3 月住了 1 晚
Belvedere Hotel team 於 2024年3月15日的回應
Thank you for your awesome review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 一般

Julia

多人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
The AC was loud and our telephone did not work. The curtains were also broken and ripped.
於 2024 年 3 月住了 4 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for sharing your review and we’re sorry to hear that your experience was not up to standards. We will be sharing your comments with the appropriate department to ensure all the deficiencies are corrected.

8/10 不錯

Bryan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great value, staff are friendly. Property and rooms are clean, great location.
於 2024 年 3 月住了 4 晚
Belvedere Hotel team 於 2024年3月15日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 優異

Paul

家人同遊
Thank you for a wonderful visit! The hotel was perfectly located. The rooms were comfortable and clean. We look forward to visiting again!
於 2024 年 3 月住了 8 晚
Belvedere Hotel team 於 2024年3月15日的回應
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards

8/10 不錯

Keith

讚好:整潔度、職員與服務和住宿狀況
Very good hotel. Very clean and great location
於 2024 年 3 月住了 2 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 優異

Anyeris

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great Hotel, close to everything, clean , perfect to stay for few days with family, big room with bathroom, closet and little kitchen.
於 2024 年 2 月住了 5 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

8/10 不錯

Lisa (Douglas)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very helpful.
於 2024 年 3 月住了 1 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

6/10 一般

Hind

家人同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Clean, but no coffee/tea. Rude staff.
於 2024 年 3 月住了 1 晚
Belvedere Hotel team 於 2024年3月21日的回應
We always aim to deliver a great experience, and we are disappointed when we don’t meet our valued guest’s expectations. Thank you for taking the time to bring this to our attention. We offer a morning beverage service between 7-10AM in our lobby, coffee, tea and hot chocolate is served. We will be sharing your comments with the appropriate department to ensure our staff is addressed.

10/10 優異

Rachel

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed at the Belvedere several times. It is unassuming but offers all the comforts I need when traveling. Clean and quiet for a hotel in midtown. I’ll be back.
於 2024 年 3 月住了 4 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for leaving us such a wonderful review. We work hard to meet expectations like yours, and we’re happy to hear we reached our goal for you. Come back and see us soon. Best regards!

10/10 優異

Debbi (Louisburg)

讚好:整潔度、職員與服務和住宿狀況
Was a perfect place for is
於 2024 年 1 月住了 2 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us.

10/10 優異

Howard

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Classic old New York hotel, nicely renovated. A
於 2024 年 3 月住了 5 晚
Belvedere Hotel team 於 2024年3月21日的回應
Thank you for your review and for choosing our hotel. We really appreciate you taking the time out to share your experience with us. Come back and see us soon. Best regards!

8/10 不錯

Ionel Daniel

讚好:整潔度、設施服務和住宿狀況
-
於 2024 年 3 月住了 5 晚
Belvedere Hotel team 於 2024年3月8日的回應
Thank you for your review and for choosing our hotel.