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芽莊洲際酒店 (IHG 旗下酒店)的評價

5 out of 5
芽莊洲際酒店 (IHG 旗下酒店)
32-34 Tran Phu Street, Nha Trang, Khanh Hoa

評價

9.4

完美

10 分評分，優異；808 則評價中有 612 則" "
8 分評分，不錯；808 則評價中有 151 則" "
6 分評分，一般；808 則評價中有 31 則" "
4 分評分，欠佳；808 則評價中有 7 則" "
2 分評分，很差；808 則評價中有 7 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Kit Yee, Kitty

於 2023 年 12 月住了 4 晚
Hotel Management 於 2024年1月18日的回應
Dear Kit Yee, Kitty,Thank you so much for your very positive feedback from your stay with us. We are truly delighted that we made your holiday such a happy time. Please come back and visit us again when next you need a beachside holiday. Thank you again.Sincerely,InterContinental Nha Trang team

10/10 優異

yenming

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very good
於 2020 年 12 月住了 2 晚

10/10 優異

真實旅客

於 2020 年 1 月住了 2 晚
Guest Relations Manager. 於 2020年2月7日的回應
Dear valued guest , Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again thank you and hope to welcome you back soon in your next trip to Nha Trang. Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Guest Relations Manager. 於 2019年12月23日的回應
Dear valued guest, Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. Thank you again for choosing InterContinental Nha Trang and hope to welcome you back soon in your next trip to Nha Trang. Best Regards,

10/10 優異

Karl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
位置好好，酒店好靚，服務一流！位置⋯⋯非常近夜市，附近好多食肆，基本上唔洗搭車好方便！無敵大海景，一打開露台隻門就感受到大自然！所有員工都好有善！感覺非常良好！
於 2019 年 12 月住了 3 晚
Guest Relations Manager. 於 2019年12月16日的回應
Dear Karl, Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Again thank you and hope to welcome you back soon in your next trip to Nha Trang. Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 3 晚
Guest Relations Manager. 於 2019年10月23日的回應
Dear valued guest, Thank you for your feedback. Hope to welcome you back soon in your next trip to Nha Trang. Best regards,

10/10 優異

Ching Ting

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Guest Relations Manager. 於 2019年10月23日的回應
Dear Ching Ting, Thank you for your feedback. Hope to welcome you back soon in your next trip to Nha Trang. Best regards,

8/10 不錯

ChunHei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
Luu Gia (Mr.) Duty Manager. 於 2019年9月22日的回應
Dear Mr/Ms ChunHei, Thank you for your wonderful feed back about your stay with us. We look forward to welcome you back at our Hotel ! Thank you and best regards .

10/10 優異

HEI MAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
方便舒適
洒店早餐好食多選擇，地點十分方便
於 2019 年 9 月住了 2 晚
Guest Relations Manager. 於 2019年10月23日的回應
Dear HEI MAN, Warmest greetings from InterContinental Nha Trang and thank you for your kind feedback. We are glad to hear that you enjoyed the stay. Hope to welcome you back soon in your next trip to Nha Trang. Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚
Guest Relations Manager. 於 2019年8月28日的回應
Thank you for your feedback. Hope to welcome you back soon in your next trip to Nha Trang. Best Regards,

6/10 一般

真實旅客

於 2019 年 7 月住了 3 晚
Guest Relations Manager. 於 2019年7月15日的回應
Thank you for your feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 2 晚
Sergey Zakharov (Mr.) 於 2019年7月10日的回應
Dear Anonymous, Thank you for your feedback about the stay with us. Hope to welcome you back at "InterContinental Nha Trang" Hotel on nearest future. Thank you and best regards, Sergey Zakharov (Mr.) Guest Relations Manager

8/10 不錯

真實旅客

讚好：住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Guest Relations Manager. 於 2019年7月1日的回應
Thank you for your feedback. Hope to welcome you back soon in your next trip to Nha Trang. Best Regards,

10/10 優異

sukyLee (hong kong)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very well located, near the beach, many choices of breakfast and delicious, even expeniture in hotel is reasonable and not expensive. Room is spacious and tidy,.
於 2019 年 6 月住了 4 晚
Guest Relations Manager. 於 2019年6月12日的回應
Dear sukyLee, Thank you for taking the time to share your feedback regarding your stay with us. We are happy to hear that you enjoyed the stay and dine experience. Hope to welcome you back soon in your next trip to Nha Trang. Best,

8/10 不錯

Sanchia (香港)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My friend and I stayed in spacious twin bed room with stunning sea view. Like the bath room design with moveable doors. Just found swimming pool wasn’t big and the beach in fact not very private which have to walked from hotel passing through public street to get there. It was my first time put on bathrobe walked on street! Still a nice and pleasant stay!
於 2019 年 5 月住了 2 晚
Guest Relations Manager 於 2019年5月28日的回應
Dear Sanchia, Thank you for taking the time to share about your experience regarding your stay with us. We're glad to hear that you enjoyed the stay. We hope you also enjoyed the time at the beautiful beach of Nha Trang. Sorry that we do not have the ability to make the beach privatized. However should your travel plans bring you back to Nha Trang, there are a number of very private beaches along the coast line to enjoy and we would be very happy to share these with you via our concierge team. Thank you again for choosing InterContinental Nha Trang. If you need help, please contact us directly at anh.daoaihoai@ihg.com. Sincerely,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地点方便，有私人沙灘，早餐自助餐十分豐富， 海景房見到日出。
於 2019 年 5 月住了 3 晚
Guest Relations Manager. 於 2019年5月28日的回應
Dear valued guest, Thank you for taking the time sharing your experience with us. We're glad to hear that you enjoyed the stay. We hope to welcome you back again soon in your next trip to Nha Trang. Best regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 6 晚
Anh Dao, 於 2019年5月7日的回應
Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We’re so happy that you had a great experience! Hope to host you again soon in your next trip to Nha Trang. Best regards,

8/10 不錯

CHI KIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 4 晚
Anh Dao. Digital Marketing Manager 於 2019年4月22日的回應
Dear CHI KIN, Thank you for taking the time to tell us about your experience at InterContinental NHA TRANG. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Hope to host you again soon in your next trip to Nha Trang. Best regards,

10/10 優異

D

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice staff, excellent breakfast, perfect sea view. In the future must stay in here again!
於 2019 年 3 月住了 3 晚
Anh Dao. Digital Marketing Manager 於 2019年4月5日的回應
Thank you for taking the time to share your feedback regarding your recent stay with us. We’re so happy you had a great experience! Hope to host you again soon in your next trip to Nha Trang. Best regards,

8/10 不錯

My le

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
Duy Phan 於 2019年4月2日的回應
Dear My Le, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

Suju

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚
Duy Phan 於 2019年2月15日的回應
Dear Suju, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

Wing Sze

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚
Duy Phan 於 2019年1月18日的回應
Dear Wing Sze, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 7 晚
Duy Phan 於 2019年1月2日的回應
Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

8/10 不錯

Hoi Yan Edith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
早餐美味，多元化
於 2018 年 11 月住了 2 晚
Duy Phan 於 2018年12月7日的回應
Dear Hoi Yan Edith, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

HW (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
工作人員專業，客房整齊清潔，在酒店住了七天和老公慶祝生日，酒店客房部和餐飲部都送上蛋糕，非常感謝。唯獨覺得泳池有點奇怪，也很不自在。住了七天到最後一天要在Late check out 個半小時竟被拒絕？
於 2018 年 11 月住了 7 晚
Duy Phan 於 2018年12月6日的回應
Dear HW, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

CHIEN HEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店設施很棒，景色很美
於 2018 年 11 月住了 2 晚
Duy Phan 於 2018年11月19日的回應
Dear CHIEN HEN, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

真實旅客

於 2018 年 11 月住了 3 晚
Duy Phan 於 2018年11月19日的回應
Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

8/10 不錯

Kar Chun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff are helpful and kindness. The breakfast are great.
於 2018 年 11 月住了 1 晚
Duy Phan 於 2018年11月15日的回應
Dear Kar Chun, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

chien yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice when you come to NhaTrang
A wonderful experience!
於 2018 年 11 月住了 1 晚
Duy Phan 於 2018年11月12日的回應
Dear chien yi, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

8/10 不錯

Kar Chun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Globally are good.
The staff are helpful and kindness. We can check in earlier.
於 2018 年 11 月住了 1 晚
Duy Phan 於 2018年11月12日的回應
Dear Kar Chun, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

Pok Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Duy Phan 於 2018年11月5日的回應
Dear Pok Yi, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything is good ..except the noise from outside
Our room was at the 6/f, however, the noise at the main street kept us awake at the midnight. We could not sleep well for the whole stay even though the windows were locked. Food in the breakfast buffet were similar every day, and quite crowded as if we were at the food court. Overall, the staff were nice, helpful and efficient, could communicate in English.
於 2018 年 10 月住了 2 晚
Duy Phan 於 2018年11月5日的回應
Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay with us. Best regards, Duy Phan Digital Manager

10/10 優異

Cecilia (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
靠近海灘, 不錯的酒店
酒店對面就是海灘, 酒店内的早餐很豐富, 越式, 西式 齊備, 生果非常新鮮; 酒店服務非常友善; 地下的Costa Seafood (香港厨師) 海鮮非常好, 煮出香港海鮮地味道, 不錯的酒店!
於 2018 年 10 月住了 2 晚
Duy Phan 於 2018年10月22日的回應
Dear Cecilia, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

8/10 不錯

Lai Ying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚
Duy Phan 於 2018年10月18日的回應
Dear Lai Ying, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

CHEN YI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My only choice hotel if come back to Nha Trang
Great location to access Nha Trang landmarks and the beach. Must chose the oceanview room, me and my family enjoyed the fantastic view a lot. Also the big bathtub!! The hotel pool is also nice but somehow the wind is very strong when we stay. My 5 yrs daughter had a great time in kid's club with the yang lady who worked there. She is so nice to help make the hair and the nail for my daughter and play with her.
於 2018 年 10 月住了 2 晚
Duy Phan 於 2018年10月29日的回應
Dear CHEN YI, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Duy Phan Digital Manager

8/10 不錯

Tang (香港)

讚好：整潔度、職員與服務和住宿狀況
房間空間大，近海灘，潔淨
酒店空間感大，乾淨，有陽台，我地book左豪華海景房，但酒店安排的房間，我們只可以看到一半海景、之後申請調房，好快就解決了，房間沒有提供牙刷和剃鬚刀，要問前台先有。 整體很滿意，每日起身都可以望到海灘，日出。
於 2018 年 9 月住了 4 晚
Duy Phan 於 2018年9月25日的回應
Dear Tang, Thank you for your wonderful review and the outstanding compliments of our hotel. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience. I have addressed this with the management team as we are constantly working to make improvements on the quality improvement wherever possible. Our team appreciate your candid feedback that we will be sure to address. We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang. Best regards, Duy Phan Digital Manager

10/10 優異

Baby (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
近海灘，有空調海鮮中餐館，有中型商場發超市
近海灘，有空調海鮮中餐館，有中型商場發超市, 本人覺得泳池關閉晚上8時有點早。自助早餐非常豐富，味道不錯。
於 2018 年 7 月住了 5 晚
Duy Phan 於 2018年7月31日的回應
Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
stunning sea view
The rooms overlooked the sea. The oysters served in the dinner buffet were not so fresh.
於 2018 年 7 月住了 2 晚
Duy Phan 於 2018年7月23日的回應
Dear valued guest, Thank you for your wonderful review and the outstanding compliments of our hotel. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience. I have addressed this with the management team as we are constantly working to make improvements on the quality improvement wherever possible. Our team appreciate your candid feedback that we will be sure to address. We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang. Best regards, Duy Phan Digital Manager

10/10 優異

selina

讚好：職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 5 晚
Duy Phan 於 2018年7月3日的回應
Thank you, Selina for choosing to stay with us and giving us your feedback. We hope to welcome you again soon. Thank you, Duy Phan - Digital Manager

8/10 不錯

Chan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
早餐豐富好吃😋酒店員工親切有禮👍相對其他酒店較少大陸客人，也較清靜😎
於 2018 年 5 月住了 2 晚
Duy Phan 於 2018年6月8日的回應
Dear Chan, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

Au Yeung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 7 晚
Duy Phan 於 2018年5月30日的回應
Dear Au Yeung, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Duy Phan Digital Manager

8/10 不錯

Lok (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
beautiful hotel and great location
I have stayed there for 3 nights. The ocean view and the location are great. The staff are friendly and helpful. Yet the basic daily essentials like tooth brush, tooth paste, and shower caps are not provided until you made the request and took a long time to send to your room. Housekeeping was not up to standard. As 2 persons stayed in the room, everything should be provided in 2 sets instead of one. Tea bags won't be refilled after consumption too.
於 2018 年 3 月住了 3 晚
Duy Phan 於 2018年3月26日的回應
Dear Lok, Thank you for your wonderful review and the outstanding compliments of our hotel. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience. I have addressed this with the management team as we are constantly working to make improvements on the quality improvement wherever possible. Our team appreciate your candid feedback that we will be sure to address. We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang. Best regards, Duy Phan Digital Manager

8/10 不錯

ESTHER LAI HAR

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 1 晚
Duy Phan 於 2018年3月14日的回應
Dear ESTHER LAI, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

Eric (Hong Kong)

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
The location of this hotel is excellent. The staff have displayed quality of international services standard. The room and general impression has met the similar standard of Intercontinental situated overseas. It's a pitty that breakfast wasn't included to make any comment for. However, the convenience of this location justify this.
於 2018 年 1 月住了 2 晚
Duy Phan 於 2018年2月26日的回應
Dear Eric, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Duy Phan Digital Manager

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
地點放便，服務員友善，早餐美味，唯一不好是酒店內的的士服務，我們要到指定餐廳，但司機帶我們去錯餐廳！
於 2018 年 1 月住了 3 晚
Duy Phan 於 2018年1月29日的回應
Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, Duy Phan Digital Manager

10/10 優異

moon (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店靠近海灘，行街購物很方便,附近就有夜市,早餐比較普通，自助晚餐沒有驚喜,其他一切都滿意，下次都會繼續入住！
於 2018 年 1 月住了 5 晚
Duy Phan 於 2018年1月24日的回應
Dear moon, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Duy Phan Digital Manager

10/10 優異

Jane (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location with good service and nice food
Intercontinental hotel located at the city’s center, convenient to everywhere. Nice foods at Coasta Food restaurant. It is an ideal place for holiday org retreat. Room with seaview recommended.
於 2017 年 12 月住了 4 晚
Duy Phan 於 2017年12月29日的回應
Dear Jane, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Duy Phan Digital Manager

10/10 優異

YU LEUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 2 晚
Jayden 於 2017年12月18日的回應
Dear Yu Leung, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed so many of the stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Duy Phan Digital Manager

8/10 不錯

Van (香港)

讚好：整潔度、住宿狀況和客房舒適度
市中心的中心, 方便
大雨向酒店借了兩把雨傘外出吃飯, 放在餐廳門口雨傘架上, 離出時發現被偷了，立即向酒店報告, 酒店說要收取usd16一把, 我們又道歉又解釋, 最後酒店都收usd12成本價, 作為大集團5星酒店, 小家了一點, 但責任在我, 早知壞人多就自己拿着吃飯
於 2017 年 11 月住了 2 晚
Duy Phan 於 2017年12月11日的回應
Dear Van, We sincerely apologize for the service challenges you experienced during your stay. We strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. Although we never want to learn that a guest has had a bad experience, comments such as yours allow us to take an honest look at our operations and make necessary improvements. We hope you will return in the future and give us a chance to reinstill your confidence in our hotel and our services. Best regards, Duy Phan Digital Manager

8/10 不錯

li

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
总的来说这个酒店还是有点贵的，房间不宽敞， 景色还不错，服务也特别好，早餐要另买，蛮贵的
於 2017 年 9 月住了 1 晚
Jayden 於 2017年10月23日的回應
Dear li, Thank you for taking the time to share your feedback regarding your recent stay with us, we’re so happy you had a great experience! Best regards, InterContinental Nha Trang Team