室外泳池;泳池傘、躺椅

芽莊溫佩豪華度假酒店的評價

5 out of 5

評價

9.4

完美

10 分評分,優異;258 則評價中有 193 則" "
8 分評分,不錯;258 則評價中有 41 則" "
6 分評分,一般;258 則評價中有 17 則" "
4 分評分,欠佳;258 則評價中有 4 則" "
2 分評分,很差;258 則評價中有 3 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

yineng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常满意的入住体验
酒店在珍珠岛上有优先权,进出游乐园的短驳车优先来接,这对于带孩子来说的家庭是个利好。 房间整体不算新,但是服务真的很舒服,特别感谢会说中文的TIEN,任何时候任何事请都能及时协助帮忙,最后退房还为我们争取到下午两点,让两个孩子在房里舒舒服服的睡了个午觉。 酒店免费提供从前一家酒店退房衔接到入住,以及退房后送机的服务,是专人专车,这点也特别贴心。 总体入住体验很好,从餐厅到前台以及接送小哥,都很亲善,对孩子们很友好,特别感谢。
於 2019 年 9 月住了 4 晚
Vo Thi Thanh Than - Front Office Manager 於 2019年10月18日的回應
Dear Ms Yineng, Warm greetings from Vinpearl Luxury Nha Trang and thanks for your email. Firstly, on behalf of our team that we would like to give a lot of thanks for choosing Vinpearl Luxury Nha Trang on this vacation. We will inform with Ms.Tien - Guest Relation Officer who mentioned on your feedback and we think she will very happy. Once again, we hope to see you again in the next time and really would like to be at your service. Thank you and Best Regards, Vo Thi Thanh Than (Ms) - Front Office Manager

8/10 不錯

JIUN HAU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Vinpearl Luxury Nha Trang 於 2019年8月25日的回應
Dear Jiun Hau Thank you very much for your review about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future. Best Regards, Vinpearl Luxury Nha Trang

10/10 優異

Yvonne

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place with reasonably price, will come and visit again
於 2019 年 7 月住了 1 晚
Vinpearl Luxury Nha Trang 於 2019年8月11日的回應
Dear Yvonne Thank you very much for your great review. We believe that you have had a beautiful experience with us. We hope that Vinpearl Luxury Nha Trang will be always the first choice whenever you travel to Viet Nam. We are looking forward to welcoming you back. Best Regards, The Management Vinpearl Luxury Nha Trang

10/10 優異

melosunnyday

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間很大,樓底很高,完全能夠感受員工的熱情。 成個渡假村很大,有Club Car接送服務,十分方便。
於 2019 年 6 月住了 1 晚
Vinpearl Luxury Nha Trang 於 2019年6月20日的回應
Dear Melosunnyday, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vinpearl Luxury Nha Trang

10/10 優異

Ivychuchu

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very relaxing environment with good food and services. Will definitely go again!
於 2019 年 2 月住了 1 晚
Vinpearl Luxury Nha Trang 於 2019年4月6日的回應
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vinpearl Luxury Nha Trang

6/10 一般

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
Should have spent the money elsewhere...
Booked a garden villa for 3-nights during NYE. Regretfully, it was definitely not worth the money and not up to the standard it claims..... Two restaurants within the resort provide very limited selection of food. Water in the private pool is not very clean. Spa and gym are located by the beach and the view is pretty good though. Compared with other five star or boutique beach resorts in Thailand, Bali, this one is not well managed in many aspects.
於 2018 年 12 月住了 3 晚

10/10 優異

Jennifer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice resort !wonderful! Suit for family with kids! Good service and nice food! Spa also very comfortable We enjoy our time and feel relax there!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好的一間5星級服務酒店,下次會再住

10/10 優異

ziyong (中国四川成都)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
完美无比的入住体验
夫妻两加5岁的小孩,另外朋友夫妻两人,一共五位。从前台办理入住开始就感受到酒店员工无微不至的热情服务,这种感觉一直贯穿于整个假期。以至于退房时回答酒店满意度调查时很难想到有不满意之处。和朋友约定一定再次光临。

10/10 優異

YI (北京)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
总体感受很棒的酒店
酒店环境很好,最喜欢房间的迷你小泳池。入住有迎接饮料和水果,每天吃的自助餐也不错,就是不太换菜式,多吃几顿就有些够了。私属海滩不错,沙子很细白色的,人也很少,非常清静。

10/10 優異

Debbie

讚好:整潔度、職員與服務、設施服務和住宿狀況
We went as a family. My dad had some health episodes and the staff was tremendous. They were attentive and called the facility nurse and medic which provided the greatest care for our family. I really love the polite mannerism of all the staff. We were very lucky because of them.
於 2024 年 3 月住了 2 晚
Yours very truly, Hotel Management of Vinpearl Lux 於 2024年3月19日的回應
Dear Mr./Ms. Debbie,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

THIENNHI

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
MEMORABLE 4 DAYS STAY IN THE 4 BEDROOM VILLA FOR OUR SON'S 7th BIRTHDAY! The room was spacious and had everything we needed ! The manager made sure that our stay was perfect from the beginning until the very end ! The food was good and the staff super friendly! Special shoutout to Cat Nhien at the Lagoon restaurant ! She is the sweetest, super welcoming and super helpful if you have any questions! The beach is gorgeous! Quiet and very safe ! Our kids especially loved the heated kids pool ! We recommend this hotel and will come back for sure!
於 2024 年 2 月住了 2 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2024年3月3日的回應
Dear Mr./Ms. THIENNHI,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

8/10 不錯

ian

伴侶同遊
讚好:整潔度
Many of the staff need more training
於 2024 年 1 月住了 2 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2024年1月31日的回應
Dear Mr. Ian, Greeting from Vinpearl Luxury Nha Trang. Firstly, Thank you for your time that you spent filling our survey which helps us to become better place to stay.On the other hand, I am concerned to see the low points and share our apologies for any inconveniences that you had experienced during the stay at our property.Since your feedback is important to us, I would like to ask you to share more detail information about your feelling. It will be helping us to improve our service.I would like to thank you one more time for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Luxury Nha Trang soon.If you need any further assistance please do not hesitate to contact us via email.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Joe (Merced)

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is an excellent hotel for relaxation with 5 stars service
Hotel Management of Vinpearl Luxury Nha Trang 於 2024年1月28日的回應
Dear Mr./Ms. Joe, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

dong geun

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2024年1月9日的回應
Dear Mr./Ms. dong geun,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Wolfgang

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Entspannung pur! Die Anlage ist sehr gepflegt, sauber und nicht zu groß Das gesamte Personal ist super nett und zuvorkommend. Hier wird jeder einzelne Gast wertgeschätzt und ist nicht nur einer von vielen. Sowohl am Pool als auch am Strand sind immer Liegen frei. Gerne wieder
於 2023 年 11 月住了 7 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年11月21日的回應
Dear Mr./Ms. Wolfgang,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Sung Hun

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年11月8日的回應
Dear Mr./Ms. Sung Hun,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Hugh

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 8 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年11月3日的回應
Dear Mr./Ms. Hugh, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to write this review with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

KISU

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
서비스와 시설은 아주 좋습니다. 다만 모기가 좀 많아서 실내에서 사용할 수 있는 모기약이나 기피제를 꼭 챙겨가세요.
於 2023 年 10 月住了 2 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年11月1日的回應
Dear Mr./Ms. KISU, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

KANG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 5 晚
Yours very truly, Hotel Management of Vinpearl Lux 於 2023年10月12日的回應
Dear Mr./Ms. KANG,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
훌륭한 숙소
완벽한 휴가를 위한 최적의장소.. 친구들 부부들과의 힐링여행에 딱 어울리는 정말 좋은 숙소네요^^
於 2023 年 9 月住了 5 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年10月3日的回應
Dear Mr./Ms. Anonymous ,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Jeongheon

於 2023 年 9 月住了 2 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年10月3日的回應
Dear Mr./Ms. Jeongheon,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Yoshikatsu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
快適なホテル、しかし一部で不快
全般的にすごく快適なホテル。スタッフも対応がすごく良く申し分ありませんでした。 ただ、残念なのは、Massage & Spaの対応でした。 きちんとマネジメントが出来ておらず、お客を待たせていた点です。 お客を待たせていて、その理由を他のお客のせいにしていたのは全く理解が出来ませんでした。
於 2023 年 8 月住了 3 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年9月5日的回應
Dear Mr./Ms. Dear Mr./Ms. ,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha TrangWe are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

8/10 不錯

??

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
밥이 맛이 없음
於 2023 年 8 月住了 3 晚
Yours very truly, Hotel Management of Vinpearl Lux 於 2023年8月11日的回應
Dear Mr./Ms. Valued Guest, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to write this review with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

JAEKOON

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best resort ever!!!!! kind staffs, nice and clean room, large pool, beautiful resort, private beach, good food.. I loved everything! Especially massage by the sea was the best! Anyone coming to this place MUST visit the spa!
於 2023 年 7 月住了 2 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年8月9日的回應
Dear Mr./Ms. JAEKOON, Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Jonghoon

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was so comfortable resort. All of the steps are professional for client.
於 2023 年 7 月住了 3 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年8月3日的回應
Dear Mr./Ms. Jonghoon,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Jeongmin

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable and nice service we got from employees during stay. I would like to come back later...
於 2023 年 7 月住了 3 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年7月30日的回應
Dear Mr./Ms. Jeongmin , Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

??

於 2023 年 6 月住了 2 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年7月18日的回應
Dear Mr./Ms. Valued guest, Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

Narae

於 2023 年 5 月住了 2 晚
Hotel Management of Vinpearl Lux 於 2023年5月12日的回應
Dear Mr./Ms. Narae, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

HEERAE

於 2023 年 2 月住了 3 晚
Hotel Management of Vinpearl Luxury Nha Trang 於 2023年3月9日的回應
Dear Mr./Ms. HEERAE , We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 優異

YONG JIN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
최고입니다.
직원서비스가 너무 좋았고 자연친화적인 호텔입니다. 일상의 피로에 젖어 힘들때 쉬고 갈 수 있는 그런 호텔.
於 2023 年 2 月住了 2 晚
Reservation Agent 於 2023年2月23日的回應
Dear Valued Customer,Warmest greetings from Vinpearl Luxury Nha Trang.We have received your feedback after your trip with us. We are extremely grateful to hear that you enjoyed our services during your stay with us. Thank you so much for your kind words and we will be sure to share your compliment with all colleague.Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Team

10/10 優異

Jing

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful experience. Can’t expect more
Reservation Agent 於 2023年1月16日的回應
Dear Sir/Madam,Warmest greetings from Vinpearl Luxury Nha Trang. We are extremely grateful to hear that you enjoyed our services during your stay with us. Thank you so much for your kind words and we will be sure to share your compliment with all colleaguesYour feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Team

10/10 優異

Magdalena

讚好:整潔度、職員與服務、設施服務和住宿狀況
Much needed rest. Wonderful staff.
David Artigue 於 2023年1月14日的回應
Dear Mr. / Ms Magdalena, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’. General Manager, David Artigue

10/10 優異

YOUNGSUK (ROCHESTER)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The warmest hospitality that I have ever experienced was provided to my family. Our privacy was also highly protected.
Reservation Agent 於 2023年1月12日的回應
Dear Ms. Kim,Warmest greetings from Vinpearl Luxury Nha Trang.Thank you so much for your kind words and we will be sure to share your compliment with all colleagues.We are extremely grateful to hear that you enjoyed our services during your stay with us. Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Nha Trang

8/10 不錯

SANG HUN

於 2023 年 1 月住了 2 晚
David Artigue 於 2023年1月11日的回應
Dear Mr. / Ms SANG HUN, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’. General Manager, David Artigue

10/10 優異

JOO MIN

於 2023 年 1 月住了 1 晚
Reservation Agent 於 2023年1月10日的回應
Dear Ms. Kim,Warmest greetings from Vinpearl Luxury Nha Trang.Thank you so much for your feedback and we will be sure to share your compliment with all colleague. We are extremely grateful to hear that you enjoyed our services during your stay with us. Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,

10/10 優異

Jin Mi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was great
All the staffs were extra ordinary kind and helpful. room was clean and well equipped. Thanks for the food basket. all areas were quiet and environmental friendly. Restaurant was nice and food was ok. I love the croissants and waffles. Anywhere in the vinpearl island, you can move by the buggies with ease. Vin wonders was wonderful, no cue to excess saffari, underworld nor any water slides. From Luxury to the Vinpearl golf CC, it took about 10 mins by buggy. CC was pretty tightly running like Korea. I prefer to go any other places.
於 2022 年 12 月住了 2 晚
Vinpearl Luxury Nha Trang 於 2023年1月5日的回應
Dear Mr. / Ms Jin Mi,Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’.General Manager,David Artigue

10/10 優異

Jun

於 2022 年 11 月住了 1 晚

10/10 優異

Byeonghoon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
GooD
There was an issue on the housekeeping, but the staffs were very skilled at handling it and we appreciate it a lot. It was a good price overall, the room was clean and well-equipped, and full of friendly staffs. Thanks a lot of the good experiences there!
於 2022 年 9 月住了 2 晚
Hotel Management of Vinpearl Lux 於 2022年9月24日的回應
Dear Mr./ Ms. Byeonghoon,First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,

10/10 優異

Nam Gwang

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 3 晚
Hotel Management of Vinpearl Lux 於 2022年9月10日的回應
Dear Mr. Kim Nam Gwang, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,

10/10 優異

DONGJIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
최고의 빈펄 럭셔리 리조트
빈펄 럭셔리 리조트 수영장이 크고 이뻐서 좋았습니다. 그리고 산책중에 리조트 직원이 카메라로 사진을 찍어줘서 너무 좋은 시간을 보낼 수 있었습니다.
於 2022 年 8 月住了 2 晚
Hotel Management Team 於 2022年8月19日的回應
Dear Mr./Ms. Dong Jin,First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Marriott experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management TeamVinpearl Luxury Nha Trang

10/10 優異

MIN SHIK

於 2022 年 7 月住了 2 晚
Hotel Management Team Vinpearl Luxury Nha Trang 於 2022年8月2日的回應
Dear Min Shik, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management Team Vinpearl Luxury Nha Trang

10/10 優異

GT

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
좋은 여행
전반적으로 훌륭한 관리상태. 길거리, 수영장, 바닷가까지 주기적으로 청소를 하고 직원들도 매우 친절합니다.
於 2022 年 7 月住了 2 晚
Hotel Management Team Vinpearl Luxury Nha Trang 於 2022年7月16日的回應
Dear Guest, Thank you for the great review of our hotel We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 優異

STEVEN JOHN

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Vinpearl Luxury Nha Trang is a fantastic destination. All the staff from the pool attendant to the front desk are ultra friendly, helpful and nice. Vinpearl has a number of resorts on that part of the island but almost all cater to a larger mass market. If you want privacy and laid back beach/pool lifestyle, i can't recommend enough. Back in Saigon and already missing the place.
於 2022 年 6 月住了 9 晚
The Hotel Management 於 2022年7月12日的回應
Dear Mr. Rees Steven John, Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish you have a great time at our resort. Best Regards, The Hotel Management

10/10 優異

Jens Anh Duy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
rất tốt và bình tĩnh. dịch vụ tuyệt vời
於 2022 年 5 月住了 1 晚
Hotel Management Team Vinpearl Luxury Nha Trang 於 2022年6月13日的回應
Kính gửi Jens Anh Duy, Cảm ơn quý khách đã lựa chọn Vinpearl Luxury Nha Trang cho kì nghỉ của mình trên đảo Hòn Tre và dành thời gian đánh giá khách sạn. Chúng tôi rất vui và tự hào vì đã mang lại cho quý khách trải nghiệm tuyệt vời. Rất mong được chào đón quý khách trong những kì nghỉ sắp đến. Trân trọng, Ban quản lí khách sạn.

10/10 優異

Jeanine

於 2022 年 5 月住了 3 晚
Hotel Management Team Vinpearl Luxury Nha Trang 於 2022年5月9日的回應
Dear Jeanine, It is a great pleasure for me to know that everything has met your expectation. We are pleased and happy to read this great review from you. Thank you very much and We all here look forward to welcoming you back in the near future. Thanks and Best Regards!

10/10 優異

Kevin Nordmand

於 2022 年 4 月住了 4 晚
Hotel Management Team Vinpearl Luxury Nha Trang 於 2022年5月22日的回應
Dear Kevin Nordmand, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 優異

Nam

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff members were courteosy and welcoming.
於 2022 年 4 月住了 1 晚
Hotel Management Team Vinpearl Luxury Nha Trang 於 2022年5月22日的回應
Dear Mr. Nam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2/10 很差

真實旅客

於 2020 年 6 月住了 1 晚
Vinpearl Luxury Nha Trang 於 2020年6月23日的回應
Dear Valued Guests! Thank you for your review about hotel. We will be happy if you can share some details about our service which haven't get your expectation yet. We will improve base on your feedback. And we hope that we can get 5 start review from you next time. Best regards Vo Thi Thanh Than Front office Manager

10/10 優異

JeongHoon

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
아주 편히 쉬다 왔어요
방 바로 앞에 바다와 모래사장이 있어 너무 좋아요
於 2020 年 1 月住了 4 晚
Vinpearl Luxury Nha Trang 於 2020年4月20日的回應
Dear JeongHoon Thank you very much for all of your great feedback about our services and facilities I am very happy to know you have satisfied with your stay last time. I hope next time our sunny island will welcome you back and stay with us very soon. Best Regards, Vo Thi Thanh Than Front Office Manager