We booked this property having looked at pictures and facilities and the price being reasonable but was not informed that the hotel was undergoing changes, building work and a name change. We were woken up early by building work every day on week days and the facilities we thought were linked to the hotel did not exist. Very disappointing especially as we had no idea of the changes or had not been informed in advance of such. We were not offered alternative accommodation or upgrade to the Wyndham Gardens. The location was ideal as it was only a 10 minute walk to the Falls but hotel and faciltiies disappointing.
NJA
於 2019 年 9 月住了 6 晚
4/10 欠佳
真實旅客
多人同遊
2019年10月18日
讚好:職員與服務
不滿:整潔度和住宿狀況
non smoking facility, elevator smell smoke. The picture here is deceiving. It does not look like it at all
真實旅客
於 2019 年 10 月住了 3 晚
8/10 不錯
真實旅客
伴侶同遊
2019年10月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
2 complaints
1 - when we opened the patio door to watch the fireworks, a lot of small flies entered our room. When we asked the front desk for Raid or even a flyswatter - they had neither nor offered any other solution. I ended up spraying them with OFF and that seemed to kill most of them. The cleaner the next day was told about them by us and where they were to clean up and vacuum the dead ones up but this was not done.
2 - Our toilet was very loose. It rocked front to back and it also turned sideways. Once again we told the front desk and was told there was a maintenance man in that day. We gave them permission to fix it while we were out and this was not done at all.
真實旅客
於 2019 年 9 月住了 3 晚
8/10 不錯
真實旅客
家人同遊
2019年10月15日
讚好:整潔度和職員與服務
Great location Close to Clifton Hill, Falls and Casino areas.
真實旅客
於 2019 年 10 月住了 2 晚
8/10 不錯
真實旅客
2019年10月15日
真實旅客
於 2019 年 10 月住了 2 晚
2/10 很差
真實旅客
多人同遊
2019年10月13日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Dieses Hotel gehört abgerissen. Alles ist total veraltet