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波因特套房酒店的評價

3.5 out of 5
波因特套房酒店
7389 Universal Blvd, Orlando, FL

評價

8.0

很好

10 分評分，優異；2938 則評價中有 1371 則" "
8 分評分，不錯；2938 則評價中有 749 則" "
6 分評分，一般；2938 則評價中有 411 則" "
4 分評分，欠佳；2938 則評價中有 214 則" "
2 分評分，很差；2938 則評價中有 193 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

chien chun

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 4 晚
Brittany M. 於 2020年1月24日的回應
Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

8/10 不錯

Elaine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good and bad
No kettle provided which I think is important. I don’t understand why no show curtain. Toilet flooded every night after shower like a mess. Room service didn’t wash my dishes! Room is clean though.
於 2019 年 10 月住了 4 晚
BM 於 2019年10月23日的回應
Thank you for staying with us. We appreciate your feedback and will share this with our team. We hope to welcome you back again.

8/10 不錯

Rosalia

家人同遊
讚好：整潔度、設施服務和住宿狀況
The hotel is nice and quiet. The room was clean. The only bad thing about this hotel is that it doesn’t have no vending machine to buy snacks or drinks . No stores near by so If you don’t have a car you have to take Uber everywhere .
於 2024 年 4 月住了 3 晚

8/10 不錯

Kiana

伴侶同遊
讚好：整潔度和住宿狀況
Beautiful hotel No laundromat Only a small garbage bin in the room for bathroom, no other garbage No free breakfast Other than was a great stay and will be back most like you
於 2024 年 3 月住了 2 晚

10/10 優異

David

家人同遊
讚好：整潔度、設施服務和住宿狀況
Close to dining area.
於 2024 年 4 月住了 1 晚
The Point Hotel & Suites 於 2024年4月15日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 優異

bryuanna

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Kriston

多人同遊
讚好：整潔度、設施服務和住宿狀況
The parking was probably the worst part due to it being so limited. For a hotel that size, parking should be better. Check-in was quick and easy and I even got into my room around 2:30 when check-in starts at 4. The room was clean and spacious, but the water pressure from the shower head was the absolute worst I’ve ever experienced! I also didn’t like that the bed rolled/moved because sitting upright and leaning back was difficult. Breakfast was not bad and it’s a decent place to stay; however I wouldn’t want to stay here again.
於 2024 年 4 月住了 3 晚
The Point Hotel & Suites 於 2024年4月15日的回應
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

8/10 不錯

Caldera (New Providence)

於 2024 年 4 月住了 5 晚

10/10 優異

eric

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
The Point Hotel & Suites 於 2024年4月15日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

8/10 不錯

Naomi

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The hotel is really nicely maintained and so clean. Really close to Universal Studios and Volcano Bay, so an affordable option if you want to stay close to the parks! Staff was friendly and comunicative. Only downside is that the buffet is not included, nor do they change towels maintain room unless you pay. For us it wasn’t an issue due to it being a short trip, so would stay again if I’m going for a weekend!
於 2024 年 4 月住了 3 晚
The Point Hotel & Suites 於 2024年4月15日的回應
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 一般

Kathleen

家人同遊
讚好：整潔度
There are a lot of trashy people staying at this hotel. Some guy brought a boom box to the pool! Had to listen to rap music with f-word and n-word blasting. After we complained, they gave us the evil eye the rest of the time we were there. Just wasn’t a pleasant pool day. Police showed up at one point due to a “housekeeping issue” not sure why, theft perhaps, not sure. The next day EMS were out front due to a “child and a balcony issue”. Smell of weed. This place is tired and attracting same. Beds are big and comfortable. Bathrooms are small.
於 2024 年 3 月住了 6 晚
The Point Hotel & Suites 於 2024年4月6日的回應
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

10/10 優異

Ronnie

於 2024 年 3 月住了 2 晚

10/10 優異

Jennifer

家人同遊
讚好：整潔度、設施服務和住宿狀況
Wir waren nur eine Nacht dort. Zimmer war sauber, alles war ok.
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年4月6日的回應
Vielen Dank für Ihren Aufenthalt bei uns und für die perfekte Bewertung! Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.

8/10 不錯

Dejane

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
The updated door keys, I didn’t like the obsessive smell coming in my room from the hallways
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年4月6日的回應
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 一般

Gisel

親子同遊
讚好：整潔度
Love the location! but the hotel looked old and run down. You can tell they tried to update a little it but it wasn’t done well. The elevators made noises and were shaking a lot. The toilet in our room would run all night.
於 2024 年 3 月住了 2 晚
The Point Hotel & Suites 於 2024年4月6日的回應
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

4/10 欠佳

Rex

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
After a remodel, little changed here. There are no USB charging plugs in the room. Shower controls did not work properly and dripped all not. Wster was lukewarm at bedt. Floors and walls were dirty. No food option at night, no convenience shop. Pool bar was closed by 9 PM.
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年4月6日的回應
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

2/10 很差

Jacklyn

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
We do not recommend staying at The Point. We stayed in March 2024. First, there were several issues in our room. The phone was broken so we had to use our own phone to call the front desk. This was a several minute process to get connected going through the phone tree. The TV seemed liked it was from the year 2000. Don’t plan to use it because it will leave you feeling nauseated. The TV displayed the picture as curved making it impossible to watch. Most channels came in grainy. We asked the staff to check out our phone and TV and they looked at them but said they were not fixable! The pillows were absolutely horrible. They were lumpy and hard. Obviously, this did not lead to getting a good nights sleep, which is important on vacation. We asked for additional pillows and they said no! They said they had no other pillows. The pool area was alright, but we couldn’t stay out there long because it smelt like sewage! Our other complaints were there was a sink in our room yet they provided no dish soap. There were only a few towels in our room. The elavators were very slow and creaky elevators. Our bathroom door didn’t latch. The shower faucet leaked. The outside doors wouldn’t open with keys. Oh and to top it off, once we got home and I saw the charges on my credit card I realized they overcharged me for resort fees. When I called to ask about this, they said they were misstated on the invoice I agreed to. Stay somewhere else so you can actually enjoy your vacation.
The Point Hotel & Suites 於 2024年3月27日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

8/10 不錯

Evelyn

家人同遊
讚好：整潔度、設施服務和住宿狀況
No happy with the breakfast
於 2024 年 3 月住了 2 晚
The Point Hotel & Suites 於 2024年3月27日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

2/10 很差

Sierra

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
NOT WORTH THE MONEY I paid 533 for 3 nights and the room was nasty and had roaches the pillows were molded the hot tub was dirty with foot print stains RESORT fees is a scam it’s NOTHING to do at this resort the pool and jacuzzi was dirty the pool table was broken and they charge u 1.50 to play on top of the resort fees what a joke the rooms didn’t even have a broom no ice machine the hut by the pool that sold food and drinks most of the food they didn’t have and the drinks were weak and a waste of money i would NEVER revisit this resort it’s not worth the money and definitely should not be paying resort fees it’s NOTHING TO DO THERE and i felt unsafe in the halls it was no security cameras
於 2024 年 3 月住了 3 晚
The Point Hotel & Suites 於 2024年3月27日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 優異

Isiah (Orlando)

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年3月27日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

6/10 一般

Nicholas

於 2024 年 3 月住了 2 晚
The Point Hotel & Suites 於 2024年4月15日的回應
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

2/10 很差

Tatiana

家人同遊
不滿：整潔度、設施服務和住宿狀況
Our original room wasn't cleaned at all after previous guests. There was dirty stuff in the room and leaking toilet, so on the floor in the bathroom it was a lot of water. When we came to the front desk they offered us different room, but when we came to the room we found a lot of hair and stains on the bed sheets, the floor was so dirty. It looks like the floor wasn't swept for a long time. So it was just disgusting to be there. When we asked the lady on the front desk to clean our room and show her all the pictures, she got angry and asked us to leave the property. They shouldn't treat their guests this way. Do not recommend it to anyone.
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年3月27日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 優異

Dedera

於 2024 年 3 月住了 3 晚
The Point Hotel & Suites 於 2024年4月7日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

6/10 一般

Justin

伴侶同遊
讚好：整潔度和住宿狀況
Elevator acts weird and barely a roll of toilet paper
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年3月18日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

8/10 不錯

angelic

家人同遊
讚好：設施服務和住宿狀況
Friendly staff. Rooms need to be updated.
於 2024 年 3 月住了 3 晚
The Point Hotel & Suites 於 2024年3月18日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

8/10 不錯

Andrew

於 2024 年 3 月住了 4 晚
The Point Hotel & Suites 於 2024年4月6日的回應
Thank you for staying with us. We appreciate your feedback and will certainly communicate it to our team. We hope to welcome you back with us again soon.

6/10 一般

Laura

於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年3月18日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

2/10 很差

Lauren

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
It was in awful shape. The beds are on rollers and very uncomfortable.everything is cheap. You could smell weed in the hallways and there were empty beer cans in the hallway. So gross.
於 2024 年 3 月住了 2 晚
The Point Hotel & Suites 於 2024年3月18日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 優異

Janice (Nampa)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We just came from a 7 day cruise where the bed was awful. The bed in this hotel sooo comfortable. Quiet area that is walkable to many restaurants and to the park attractions. Spacious room with 2 king beds! Happy to stay here
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年3月11日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

8/10 不錯

Isa

親子同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful property. The suite was amazing. I wish it wasn’t so expensive. I wasn’t sure if the breakfast was included. But we were there for only one night.
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年3月11日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

10/10 優異

Hein (el monte)

於 2024 年 2 月住了 1 晚
The Point Hotel & Suites 於 2024年3月27日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 優異

Daphney

讚好：整潔度、設施服務和住宿狀況
Great place!
於 2024 年 3 月住了 1 晚
The Point Hotel & Suites 於 2024年3月4日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 優異

Abkeisha

讚好：住宿狀況
Good people nice rooms
於 2024 年 2 月住了 1 晚
The Point Hotel & Suites 於 2024年3月4日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 優異

Tina

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
n/a
於 2024 年 2 月住了 1 晚
The Point Hotel & Suites 於 2024年3月1日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 優異

Tanya

讚好：整潔度和住宿狀況
Very nice place clean, jet tub nice to relax in.
於 2024 年 2 月住了 4 晚
The Point Hotel & Suites 於 2024年3月1日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 優異

William

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
The Point Hotel & Suites 於 2024年3月1日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

10/10 優異

Brande

於 2023 年 12 月住了 1 晚
The Point Hotel & Suites 於 2024年2月28日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

4/10 欠佳

Elexus

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
The Point Hotel & Suites 於 2024年2月28日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

10/10 優異

Ashley

於 2024 年 2 月住了 2 晚
The Point Hotel & Suites 於 2024年3月21日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

4/10 欠佳

lisbet

讚好：整潔度
於 2024 年 2 月住了 2 晚
The Point Hotel & Suites 於 2024年2月28日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

8/10 不錯

Jessica

多人同遊
讚好：整潔度和住宿狀況
Very nice hotel, the double king bed room is a little smaller than I thought :) but over all really clean.
於 2024 年 2 月住了 1 晚
The Point Hotel & Suites 於 2024年2月20日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

10/10 優異

Allison

於 2024 年 2 月住了 1 晚
The Point Hotel & Suites 於 2024年3月21日的回應
Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

4/10 欠佳

Debra

家人同遊
不滿：設施服務
Food service at bar was poor. The bartender never manning her station. Several times I would find her out back smoking.
於 2024 年 2 月住了 5 晚
The Point Hotel & Suites 於 2024年2月20日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

4/10 欠佳

RAQUEL

親子同遊
不滿：整潔度、設施服務和住宿狀況
Great location! Cleaning is ok. The hotel needs upgrades. The photos of the hotel were much better than the reality. The breakfast was the worst I've ever had in a hotel, they only served scrambled eggs and cereal, orange juice and black coffee, very disappointing.
於 2024 年 2 月住了 2 晚
The Point Hotel & Suites 於 2024年2月20日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

6/10 一般

Brianna

於 2024 年 1 月住了 3 晚
The Point Hotel & Suites 於 2024年2月20日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

6/10 一般

Nancey

多人同遊
This hotel needs a refresh. Rooms are very dated. Also, the internet went down for many hours. Should also have a coffee/tea bar instead of charging $5-6 US for a Starbucks coffee.
於 2024 年 2 月住了 3 晚
The Point Hotel & Suites 於 2024年2月20日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

6/10 一般

mark

家人同遊
A little messy to check in. I had to change my room as they gave me the wrong one. Otherwise was a good stay.
於 2024 年 1 月住了 2 晚
The Point Hotel & Suites 於 2024年2月20日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

2/10 很差

Shawn E

親子同遊
不滿：整潔度、設施服務和住宿狀況
Worthless
於 2023 年 12 月住了 6 晚
The Point Hotel & Suites 於 2024年2月10日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

8/10 不錯

Scott

伴侶同遊
The hotel did what it needed to. We stayed for 3 nights. They gave us a 1st floor room which the “balcony” was basically poolside. Everyone at the pool could just look into our living room, and bedroom. There was also a side door to use for convenience, the problem is the latch was broken so all night as people came back and used it, it would slam. All. Night. The breakfast “buffet” was nice to grab a quick eat but the options were limited. There may have been two choices. The pool was a nice area, clean and had music playing. The problem is the music for the first 2 days was a repeat of literally the same 5 songs. Sit by the pool for a couple hours and you’ll be cursing Jim Croce’s name as he again asks the operator to help him place his call. All in all it was decent enough for the price but we would have no reason to return again and not try another resort.
於 2024 年 1 月住了 3 晚
The Point Hotel & Suites 於 2024年2月10日的回應
Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

2/10 很差

Ismael

不滿：整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 6 晚
The Point Hotel & Suites 於 2024年3月21日的回應
Thank you for your feedback. We are terribly sorry to learn that your experience was not as pleasurable as we would have hoped. We always encourage our guests to reach out to us if there is anything we can do to make your stay a more pleasurable one. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.