Thank you very much for staying at Sotetsu Grand Fresa Osaka Namba. We are very happy to hear that our customer was satisfied. Thank you very much for taking the time out of your busy schedule to post a review. We look forward to seeing you again.
8/10 不錯
Pui Yan Xenia
2024年2月3日
讚好:職員與服務
Pui Yan Xenia
於 2024 年 1 月住了 4 晚
8/10 不錯
Yiu Kwong Ringo (Hong Kong)
2024年1月31日
讚好:整潔度、職員與服務和住宿狀況
Yiu Kwong Ringo
於 2024 年 1 月住了 5 晚
10/10 優異
WEN TING
2024年1月29日
讚好:整潔度、職員與服務和住宿狀況
WEN TING
於 2024 年 1 月住了 3 晚
10/10 優異
YAT HUNG
2024年1月26日
讚好:整潔度、職員與服務和住宿狀況
YAT HUNG
Sotetsu Grand Fresa Osaka Namba 於 2024年3月21日的回應
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued support in the future and to welcoming you again soon.
We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
10/10 優異
Chi Wa
伴侶同遊
2024年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Price affortable,convient location,good service
Chi Wa
於 2023 年 12 月住了 6 晚
フロント 於 2024年1月10日的回應
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
6/10 一般
Sheung Mo Kevin
2023年12月26日
Normal hotel with reasonable price
Sheung Mo Kevin
於 2023 年 12 月住了 3 晚
フロント 於 2024年1月10日的回應
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
8/10 不錯
KIT WANG
2023年12月25日
KIT WANG
於 2023 年 12 月住了 3 晚
8/10 不錯
UREEKORN
家人同遊
2023年12月25日
UREEKORN
於 2023 年 12 月住了 6 晚
フロント 於 2024年1月10日的回應
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
Due to the design of the hotel, Very noisy when raining day.
Sheung Mo Kevin
於 2023 年 12 月住了 3 晚
Sotetsu Grand Fresa Osaka Namba 於 2024年1月14日的回應
We sincerely thank you for coming at Hotel Sotetsu Grand Fresa Osaka Namba and also for writing a review in your precious time.We deeply apologize for any discomfort you may have experienced We sincerely apologize for any inconvenience caused.We have urgently shared what you have mentioned with our staff.We will continually strive to provide high quality service to all our guests.Thank you very much
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel. We hope that you will enjoy your stay at our hotel again when you visit Osaka.We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
10/10 優異
CHOI SANG
2023年12月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
已經吳係第一次住,地點好方便,住得好舒服!
CHOI SANG
於 2023 年 12 月住了 3 晚
SotetsuGrandFresaOsakaNamba 於 2023年12月18日的回應
非常感謝您入住大阪難波相鐵 Grand Fresa。我們很高興聽到您對住宿感到滿意。感謝您在百忙之中抽空評論。我們期待您的下次光臨。
The breakfast variety is not enough, and the most basic congee and boiled/fried eggs are not available. It would be better if the menu is changed the next day.
In addition, there are aluminum cans and plastic bottles on each floor for recycling.
Generally, I am satisfied with the accommodation and will choose it again next time
Po Yi
於 2023 年 12 月住了 4 晚
フロント 於 2024年1月11日的回應
We are very happy to hear that you had a pleasant stay with us and we are also honored to receive your compliments on our hotel.We hope that you will enjoy your stay at our hotel again when you visit Osaka. We will continue to do our best to provide a comfortable and relaxing stay for all our guests.We look forward to your continued patronage in the future and to welcoming you again soon.
Thank you very much for staying at our hotel.We would also like to thank you for taking your valuable time to post your impressions of your stay.We are very happy to read your feedback and to see that you enjoyed your stay with us.We are humbled and honored to receive your compliments regarding our customer service.We will continue to strengthen our in-house hygiene management and use your words as encouragement to work even harder to ensure that all of our customers are happy when they visit.All of our staff members look forward to your next visit.Sotetsu Grand Fresa Osaka Namba
8/10 不錯
JHIH HUANG
多人同遊
2023年12月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
員工很親切! 地點方便!
JHIH HUANG
於 2023 年 12 月住了 4 晚
フロント 於 2023年12月12日的回應
Thank you very much for staying at our hotel.We would also like to thank you for taking your valuable time to post your impressions of your stay.We are very happy to read your feedback and to see that you enjoyed your stay with us.We are humbled and honored to receive your compliments regarding our customer service. In addition, the easy access from our hotel has been well-received by many of our guests, and we are pleased to hear that they were satisfied with our service.We will continue to strengthen our in-house hygiene management and work even harder to ensure that all of our customers are happy when they visit.All of our staff members look forward to your next visit.Sotetsu Grand Fresa Osaka Namba