住宿地面

考艾 U 酒店的評價

4.5 out of 5
考艾 U 酒店
99/22 Moo 1, Tambon Mu Si, Pak Chong, Nakhon Ratchasima

評價

9.4

完美

10 分評分,優異;342 則評價中有 234 則" "
8 分評分,不錯;342 則評價中有 94 則" "
6 分評分,一般;342 則評價中有 12 則" "
4 分評分,欠佳;342 則評價中有 2 則" "
2 分評分,很差;342 則評價中有 0 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

CHIEN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
Management Team of U Khao Yai 於 2023年4月19日的回應
Dear Chien,Thank you very much for rating our hotel; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Management Team of U Khao Yai

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
100分的美麗飯店,早餐豐富
於 2019 年 9 月住了 1 晚
kantapicha 於 2019年10月2日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 3 晚
Kantapicha 於 2019年8月2日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

6/10 一般

真實旅客

讚好:整潔度、職員與服務和設施服務
於 2019 年 6 月住了 2 晚
Kantapicha 於 2019年7月9日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

Pui Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
令人有放鬆心情的酒店
酒店無論環境、服務、設施都無得預,令人不自覺地放鬆心情,但位置實在太偏遠,自駕遊可考慮。
於 2019 年 6 月住了 2 晚
Kantapicha 於 2019年7月1日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

PAO-HSIEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
距離考艾國家公園(Khao Yai National Park)不遠...飯店屬於歐式浪漫風格相當具有特色!!建議租車出入會比較方便!!
於 2019 年 4 月住了 3 晚
Kantapicha 於 2019年6月19日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
Kantapicha 於 2019年6月15日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

Tak Cheung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
美麗的酒店
有特色又很美麗的酒店,服務很好,環境很美麗,酒店的早餐也很不錯,很喜歡這間酒店
於 2019 年 5 月住了 2 晚
Kantapicha 於 2019年6月3日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

8/10 不錯

CHUN MING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Kantapicha 於 2019年5月8日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

Ling Yun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
Kantapicha 於 2019年4月10日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

8/10 不錯

FENG YING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
良好
附近環境優良.是可以再次入住
於 2019 年 1 月住了 1 晚
Kantapicha 於 2019年1月24日的回應
Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

Sheng-chung (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One of the best hotel in Khao Yai.
All the employees are so friendly and willing to help. All facility is in good condition. Enviroment is full of French design and so romantic.
於 2018 年 6 月住了 2 晚
Kantapicha 於 2018年6月11日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

8/10 不錯

CHING SUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
適合自駕遊玩的客人
很偏僻,適合自駕遊玩的客人,但環境很舒服
於 2018 年 3 月住了 3 晚
Kantapicha 於 2018年6月1日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

Chau

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
第二次入住!I love this hotel
於 2018 年 5 月住了 1 晚
Kantapicha 於 2018年5月19日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

真實旅客

於 2018 年 4 月住了 1 晚
Kantapicha 於 2018年5月5日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

Meifang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kantapicha 於 2018年4月16日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適放鬆之旅
童話故事裏的飯店真實呈現
於 2018 年 2 月住了 2 晚
Kantapicha 於 2018年3月7日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

MingYing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不可置信宛如在歐洲般美麗的酒店
美麗的酒店溫馨的服務,我一定會再來!!
於 2018 年 2 月住了 1 晚
Kantapicha 於 2018年3月7日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

YIH-NAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
度假風的飯店
歐式古典浪漫的飯店,度假休閒放空的好去處. 飯店設備完善, 游泳池健身房SPA餐廳都有一定的水準.
於 2018 年 2 月住了 2 晚
Kantapicha 於 2018年3月6日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

Shaonung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適的住宿體驗
房間舒適,飯店內庭園景觀優美,早餐豐富美味
Kantapicha 於 2018年2月22日的回應
Dear guest Shaonung Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體環境不錯 只是餐點不是很合口味 還有住宿雖然有折價卷,但是有限定品項的
於 2018 年 2 月住了 2 晚
Kantapicha 於 2018年2月19日的回應
Dear guest Thank you very much for taking the time to share your experience following your recent stay at the U Khao Yai. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, With warm regards from U Khao Yai,

10/10 優異

SHUN YUEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
U 考艾酒店
非常雅緻的酒店,園林景色很美麗,環境寧靜,職員有禮。值得推薦給大家。
於 2017 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

kelly

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is wonderful. Clean, comfortable,great staff, excellent food, beautiful gardens. The only problem is they have this ridiculous policy where people can check out 24 hours after they check in. That's great for the people checking out but horrible for people trying to check in!!! Expedia states that check in is after 2:00pm and check out before 11:00am. We arrived around 2pm and couldn't check in to our room for hours. I can't blame the staff for following the hotels insane policy. Guests need to know when they can check in!!!
於 2024 年 2 月住了 2 晚
Marc 於 2024年3月3日的回應
Dear Kelly,Greetings from U U Khao Yai. Thank you for taking the time to submit a review of your stay. May I offer my heartfelt apologies for the inconvenience you encountered during your time with us. Providing the highest level of service is our first priority and hearing we have fallen below that standard is something that I would like to address immediately and I have already discussed with my Operations team to attend to the issues you raised in your invaluable feedback and we will strive to make improvements accordingly.I hope this is not your last visit to U U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards,Danai SothanoGeneral Manager

10/10 優異

John (Thatcham)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and surrounding grounds. Staff could not be more helpful and respectful. Definitely will return :).
於 2024 年 2 月住了 1 晚
Marc 於 2024年2月11日的回應
Dear Mr.John,I was delighted to read your review to stay with your kind words. As a U-banded property, our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad you enjoyed your stay. It was a great pleasure to learn that you enjoyed the beautiful hotel. Your kind commitment to return is highly appreciated by all of us at U Khao Yai as it would be a great pleasure to welcome you back.Best regards,Danai SothanoGeneral Manager

10/10 優異

Shwe

於 2024 年 1 月住了 2 晚
Aod 於 2024年1月10日的回應
Dear Shwe,Thank you very much for your rating; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Chatbodin KladprasertGeneral Manager

8/10 不錯

Su Tuang

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Aod 於 2024年1月2日的回應
Dear Su Tuang,Thank you for taking the time to share your feedback with us and rating our hotel, we are delighted to hear you had a pleasant stay at U Khao Yai. May I once again thank you for your stay with us. We look forward to welcoming you back on your next visit to U Khao YaiBest regards, Chatbodin KladprasertGeneral Manager

6/10 一般

Supapat

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel delayed our check in till 2.45pm due to room is not ready Next day we came back at 4pm the room was not clean and had to call housekeeping Suite 201 is right above dining area and service area so beware of noise from pulling chairs and kitchen Thanks to GM helped putting chair protectors to minimal noise on my second night
於 2023 年 11 月住了 2 晚
Aod 於 2023年12月7日的回應
Dear Khun Supapat,Thank you so much for time-sharing your recent experience you had when staying with us, this is very much appreciated Your feedback is extremely important to us, as it allows us to ascertain where we are meeting or exceeding our guests’ expectations and equally important where we can improve. We sincerely apologize for all your negative experiences during your stay with us. We are sad to see your time with us was below your expectations and we apologize for any shortcomings. Rest assured we have already had a meeting with the team to specifically discuss your feedback in the areas we were sadly lacking. We hope that the inconvenience you endured does not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Best regards,Chatbodin KladprasertGeneral Manager

10/10 優異

Arthur

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Aod 於 2023年11月10日的回應
Dear Arthur,Thank you very much, for reviewing our hotel; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Chatbodin KladprasertGeneral Manager

10/10 優異

Simon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel :)
於 2023 年 10 月住了 3 晚
Aod 於 2023年11月7日的回應
Dear Khun Simon,I was delighted to read your review to stay with your kind words. As a U-banded property, our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than having the opportunity to welcome you again.Best regards,Chatbodin KladprasertGeneral Manager

10/10 優異

Nanthaphatt

於 2023 年 9 月住了 1 晚
Aod 於 2023年10月1日的回應
Dear Khun Nanthaphatt,Thank you very much, for rating our hotel; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Chatbodin KladprasertGeneral Manager

10/10 優異

LOH

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Aod 於 2023年9月28日的回應
Dear LOH,I would like to begin by thanking your rating regarding your time with us both and my team is delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than having the opportunity to welcome you again.Best regards,Chatbodin KladprasertGeneral Manager

10/10 優異

Wee Kee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
Aod 於 2023年8月1日的回應
Dear Wee Kee,Many thanks for choosing to stay with us for your recent visit to U Khao Yai and for taking the time to share such positive feedback. We are delighted to hear that you enjoy our hotel location and decollation. Again, thank you very much for your feedback and we are looking forward to welcoming you for another occasion.Best regards,Chatbodin KladprasertGeneral Manager

8/10 不錯

Jane

於 2023 年 6 月住了 1 晚
Aod 於 2023年7月23日的回應
Dear Jane,Thank you very much, for your rating our hotel; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We look forward to being of service to you again in hopefully the not too distant future.Best regards,Chatbodin KladprasertGeneral Manager

8/10 不錯

CHIRTSAK

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly and well trained staffs, excellent layout, beautiful landscape. Unfortunately bedding (mattress) need to replace already.
於 2023 年 5 月住了 2 晚
Aod 於 2023年5月29日的回應
Dear CHIRTSAK,May I begin by thanking you for taking the time to write a review of your stay at U Khao Yai. I truly appreciate your kind words. Given the wide choice of accommodation available in U Khao Yai. I am delighted you choose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back. Best regards,Chatbodin KladprasertGeneral Manager

6/10 一般

Kamonchanok

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
ถ้าไม่ใช่วันหยุดยาวน่าจะดีกว่านี้
น่าจะเป็นเพราะวันหยุดยาว ทำให้ต้องรอห้องพักเป็นชั่วโมง ห้องอาหารจนท.น้อย เติมอาหารไม่ทัน จานหมด ถ้วยหมด ช้อนหมด แก้วหมด ต้องรอนาน พนักงานดูหน้าตาเหนื่อย ไม่กระตือรือล้น ข้อดีคือสถานที่สวย สะอาด ได้รับการดูแลอย่างดี แม่บ้านทำห้องพักเรียบร้อยดี
อาหารขาด
ข้าวต้มหมูที่ไม่มีหมู
อาหารขาด
ช้อนหมด
於 2023 年 5 月住了 2 晚
Aod 於 2023年5月9日的回應
Dear Khun Kamonchanok,Many thanks for your recent online review we are glad that you spent your time to share the experience and improvement points where that need to be paid more attention and all the improvement points you mentioned will be reported to management immediately. I was delighted to read your constructive reviews, and may I thank you for your support. As a U-branded property, our sole intention is to offer the highest levels of service and comfort we possibly can, May I end by saying we hope you have the opportunity to visit us in the very near future. Best regards,Chatbodin KladprasertGeneral Manager

10/10 優異

Waraporn

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Management Team of U Khao Yai 於 2023年4月26日的回應
Dear Khun Waraporn,Thank you very much for rating our hotel; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Management Team of U Khao Yai

10/10 優異

Craig

於 2023 年 4 月住了 3 晚
Aod 於 2023年5月15日的回應
Dear Craig,I would like to begin by thanking your rating our hotel your time with us both and my team is delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than having the opportunity to welcome you again.Best regards,Chatbodin KladprasertGeneral Manager

10/10 優異

Andrew

於 2023 年 4 月住了 2 晚
Management Team of U Khao Yai 於 2023年4月26日的回應
Dear Andrew,Thank you very much for rating our hotel; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Management Team of U Khao Yai

10/10 優異

winnie

讚好:整潔度、職員與服務、設施服務和住宿狀況
A beautiful property setting.
於 2023 年 4 月住了 2 晚
Management Team of U Khao Yai 於 2023年4月10日的回應
Dear Winnie,Thank you very much for your kind review; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Management Team of U Khao Yai

10/10 優異

MR.ADISAK

親子同遊
讚好:整潔度
สะอาด บริการดีเยี่ยม
於 2023 年 3 月住了 1 晚
Management Team of U Khao Yai 於 2023年3月20日的回應
Dear Khun Adisak,Thank you very much for your kind review; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Management Team of U Khao Yai

8/10 不錯

Andrew KL

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Golf and recreation
The property is beautiful. The service staff are generally very young, courteous and well trained and also multitasking. Shower mixer is not accurately flowing between hot and cold. Breakfast spread is good. We had a bad experience with our order of steak. But Ms Ming was excellent in resolving them and has great management skills.
於 2023 年 2 月住了 3 晚
Management Team of U Khao Yai 於 2023年3月6日的回應
Dear Andrew KL,May I thank you very much for taking the time to share your experiences of your recent stay at U Khao Yai. It was a great pleasure to learn that you enjoyed many aspects with us and your kind words and feedback have already been shared with our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Best regards,Management Team of U Khao Yai

10/10 優異

Irene

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Management Team of U Khao Yai 於 2023年2月26日的回應
Dear Irene,I would like to begin by thanking you for rating our hotel regarding your time with us both and my team is delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than having the opportunity to welcome you again.Best regards,Management Team of U Khao Yai

10/10 優異

Porphan

多人同遊
讚好:整潔度、職員與服務和住宿狀況
บรรยากาศ ห้องน่ารัก
於 2023 年 1 月住了 1 晚
Management Team of U Khao Yai 於 2023年1月30日的回應
Dear Khun Porphan,Thank you very much for your review; it’s greatly appreciated by all of us at U Khao Yai. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your visit again in hopefully the not too distant future.Best regards,Management Team of U Khao Yai

8/10 不錯

Leung

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
not too bad, they pay great effort to decorate the room for anniversary celebration. just the breakfast is not really good. Some food is not hot enough.
於 2023 年 1 月住了 1 晚
Management Team of U Khao Yai 於 2023年1月26日的回應
Dear Leung,Many thanks for your recent online review we are glad that you spent your time to share the experience and improvement points where that need to be paid more attention and all the improvement points you mentioned will be reported to management immediately. I was delighted to read your constructive reviews, and may I thank you for your support. As a U -branded property our sole intention is to offer the highest levels of service and comfort we possibly can, May I end by saying we hope you have the opportunity to visit us in the very near future. Best regards,Management Team of U Khao Yai

8/10 不錯

Roland

讚好:整潔度、住宿狀況和客房舒適度
Great, but
Beautiful hotel, beautiful location, staff really good except reception not that welcoming and not over helpful, no welcome drink, not much information. Voucher they gave, 100bht for food and spa, worth about £2.50 each, rather not been given.
於 2023 年 1 月住了 3 晚
Management Team of U Khao Yai 於 2023年1月10日的回應
Dear Roland,May I begin by thanking you for taking the time and trouble to write a review of your stay at U Khao Yai. On behalf of my entire team, I apologize for falling short of your expectations. Your comments regarding the service provided by our associates at the reception will be shared with the management team including Training Manager in an effort to improve our staff service. We hope that you would consider staying at U Khao Yai in the future so that we might truly impress you in every way. Best regards, Management Team of U Khao Yai

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very professional and clean. Well presented location with great surroundings
於 2022 年 12 月住了 2 晚
Management Team of U Khao Yai 於 2022年12月17日的回應
Dear Valued guest,May I begin by thanking you for taking the time and trouble to write a review of your at U Khao Yai.I truly appreciate your kind words. Given the wide choice of accommodation available in U Khao Yai. I am delighted you choose us and that we lived up to your expectations. We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back.Best regards,Management Team of U Khao Yai

6/10 一般

Surapong

家人同遊, 親子同遊
不滿:職員與服務和設施服務
จองไป 2 ห้อง ห้องสวีท201กว้างขวางดี ตกแต่งน่ารัก แต่สภาพห้องค่อนข้างเก่า ส่วนห้องน้องชาย309 เตียง ที่นอน และหมอน เหม็นกลิ่นอับชื้นมาก มาทราบตอนค่ำเพราะกำลังจะนอน แจ้งพนักงาน แต่ได้รับการปฏิเสธในการแก้ปัญหาใดๆ บอกเพียงว่าไม่เปลี่ยนผ้าปูจนกว่าแขกจะ check out น้องชายจึงโกรธมาก เพราะพักคืนเดียว สรุปให้รอกลับ ค่อยแก้ปัญหา ทำแบบนี้เพื่ออะไร พอโวยวายหนักเข้า พนักงานขอปรึกษาแม่บ้าน และเงียบหายไปเกือบชม. ส่งแม่บ้านจะมาเปลี่ยนผ้าปู แต่ตอนนั้นลูกก็หลับไปหมดแล้ว สภาพโรงแรมเล็กๆ ไม่มีกิจกรรมอะไรโดดเด่น จักรยานก็พัง มีไม่พอแขก อาหารเช้าก็ไม่หลากหลาย วางถาดอาหารเปิดฝาชนกัน เวลาคนหนึ่งเปิดตัก อีกฝั่งเปิดก็จะชนฝาฝั่งตรงข้าม อาหารกระเด็นใส่เสื้อเลอะหมด วิวโรงแรมมีแค่สวนเล็กๆ ธารน้ำนิดหน่อย และlake สระว่ายน้ำบริเวณขอบสระ ทางเดินมักจะเปียกแฉะลื่น เห็นเด็กเดินลื่นล้มน่าสงสารมาก ดีไซน์บริเวณนี้อันตรายมาก
於 2022 年 11 月住了 1 晚
Management Team of U Khao Yai 於 2022年11月30日的回應
Dear Khun Surapong,Thank you very much for taking the time to share your recent experience at the U Khao Yai with us. We would like to apologize for any frustrations you have experienced during your stay. Learning that we have fallen short of your expectations is something we never wish to hear from a guest and we do apologize. Further to your valued feedback about our staff services, breakfast variety, and linen quality please be assured that we will share with the respective department head and improve urgently. We can only hope that one day you will return and allow us the opportunity to serve you once again so that you may see firsthand that our guests and their experience with us are truly our greatest concern.Best regards,Management Team of U Khao Yai

10/10 優異

Sapai

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
If you are looking for a laid back experience, good and clean ammenities, family friendly, this unque french based property is recommended
於 2022 年 6 月住了 1 晚
Pat 於 2022年7月30日的回應
Dear Khun Sabai, Many thanks for choosing to stay with us for your recent visit to U Khao Yai and for taking the time to share such positive feedback. We are delighted to hear that you enjoy our hotel location and decollation. Again, thank you very much for your feedback and we are looking forward to welcoming you for another occasion. Best regards, Pattama Samor-on Administrative Officer

10/10 優異

Andrew

於 2022 年 5 月住了 1 晚