Everything was lovely but not all staff were friendly. Some don’t smile or seem happy to be working there.
Kristine
於 2024 年 4 月住了 3 晚
10/10 優異
john
伴侶同遊
2024年4月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A very nice property. Room was comfortable. Service was exceptional. We would return
john
於 2024 年 4 月住了 5 晚
4/10 欠佳
Alexey (Wellington)
2024年4月14日
讚好:整潔度和住宿狀況
不滿:職員與服務
Alexey
於 2024 年 4 月住了 1 晚
10/10 優異
Vaishali
家人同遊
2024年4月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful room with the ocean view, good restaurants with the view and clean sandy beach!!! And a very relaxing spa!
The staff was very professional and great room service! We are happy that we stayed there and created beautiful memories.
Vaishali
於 2024 年 3 月住了 3 晚
8/10 不錯
Nancy
親子同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful vacation experience. Hotel/Resort is beautiful and the staff extremely accommodating, service exceptional!!
I have only two complaints …..the coffee shop had an awful odor, just terrible very unappetizing. I was looking forward to grabbing a cup in the morning but it was impossible to even walk in the shop.
My other complaint is, although the beach is beautiful it does not look as presented in the pictures. I am not sure if the hurricane in the past had anything to do with the fact that the beach area is extremely narrow. It is not spacious to relax, and gets crowded very easy. Only one row of chairs will fit across the beach
I did even see and lounge chairs as pictured - disappointing.
Spent the week by the pool
Nancy
於 2024 年 3 月住了 6 晚
10/10 優異
Nashville (Washington)
家人同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best resort for families.
Nashville
於 2024 年 3 月住了 1 晚
6/10 一般
Bernhard
親子同遊
2024年4月1日
讚好:整潔度
I learned this weekend what a Forbes 5 Star rating means . It means than you still have bad service but from staff who smile and try to use your name. Being served slow with a smile is not worth the extra charge they demand . Plus having to deal with local club members who help to keep the property alive during off season , but break all the rules put a sour taste in our stay. Adult only area means Adult only area, and not reserving chairs means not reserving chairs , your pool attendants are laughing at you and making among during the season, probably much more then the GM. Should have used the Four Seasons, my bad …