A bit out of the ordinary but telephone call was perfectly handled.
Sharon
於 2020 年 2 月住了 1 晚
6/10 一般
Paul
伴侶同遊
2020年1月24日
不滿:設施服務
Its a bed a bathroom and thats about it. room had a wried smell to it but it was everything we needed, pool is not heated.
Paul
於 2020 年 1 月住了 1 晚
8/10 不錯
真實旅客
2020年1月19日
真實旅客
於 2020 年 1 月住了 1 晚
10/10 優異
真實旅客
商務旅客
2020年1月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Simple. Perfect for a quick crash pad.
I like the ease of checking in without having to worry about being there on time. I’ve stayed twice. First time, the night temps in Palm Springs dropped to low 40’s. Room only had a small heater. Would have been nice if the heater in the wall actually cranked out some heat. Second time, the toilet clogged and there wasn’t anyone to call. But after watching a few YouTube videos of “how to unclog without a plunger” and I managed to get it down without making a splash outside of the toilet.
真實旅客
於 2020 年 1 月住了 1 晚
10/10 優異
真實旅客
2020年1月9日
真實旅客
於 2020 年 1 月住了 1 晚
8/10 不錯
真實旅客
2020年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 1 月住了 1 晚
2/10 很差
真實旅客
伴侶同遊
2020年1月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Was trying to reach the hotel to get information on our stay. I could not get a hold of anybody for four days left messages emailed nobody called me. A before I got a call from a man I told him I have been trying to get someone on the phone. He did not address my concerns he was friendly enough. I told him it was very important to have an amazing room since were celebrating my husband‘s birthday as well. I think he thought I said give me the worst room! This place was a dump no one was on site. They sent you directions how to get in the room and get it. 2nd red flag!!!.The rooms smelled like Favoloso or cleaning stuff trying to mask the stale smell.
It was so overpowering that we had to keep the door open since there was no windows in the room. I got a hold of somebody and told her the the situation she gave me a new code for Another room.The room was bigger and it wasn’t as Overpowered with the cleaning stuff but you could still smell the under smoke of the room. The shower was so small my husband did not fit since we were coming from out of town he needed to take a shower. The shower head squirted out water everywhere from the top the water wasn’t coming straight down. He ended up getting water in the whole bathroom mirrored, toilets, floor it was a mess. I called again and told Ramona she said she was one of the mangers We were overwhelmed Next day we left this dump!She said to call and get our money back from where I booked!!