3 個室外泳池;躺椅

艾亞拉格蘭德酒店的評價

5 out of 5
艾亞拉格蘭德酒店
338/118 Moo 12 Pratamnak Rd, T. Nongpure A. Banglamung, Pattaya, Chonburi

評價

7.6

不錯

10 分評分,優異;73 則評價中有 20 則" "
8 分評分,不錯;73 則評價中有 29 則" "
6 分評分,一般;73 則評價中有 13 則" "
4 分評分,欠佳;73 則評價中有 8 則" "
2 分評分,很差;73 則評價中有 3 則" "

8.0/10 

整潔度

7.4/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

4/10 欠佳

Lan-Yu

讚好:整潔度、職員與服務和客房舒適度
前台服務人員態度不好,而且在客人完全沒有被通知的情況下,要求於入住時繳付押金,不合理。 房間和住宿設施都令人滿意。
於 2019 年 7 月住了 3 晚
ball 於 2019年8月1日的回應
First and foremost thank you for stay with us. Regarding your complaint about not comfortable during your stay with us, We apologize for the inconvenience this have cause you. Our hotel would like to explain to you as following details; Deposit policy - All guests must give the deposit by cash or credit card for security during the stay upon check-in, benifit of the deposit all guest can sign the extra bill in all outlet and can be settle on the day you check out. We are confident that all hotels doing this policy as a standard. We apologize to you and hope that you will visit us again in a near future. Sincerely The Management

4/10 欠佳

Lan-Yu

讚好:整潔度、職員與服務和客房舒適度
Unexpected asking for deposit. Staffs are not very helpful.
於 2019 年 7 月住了 3 晚
The Management 於 2019年7月16日的回應
Thank you very much for your feedback. We will maintain service standards and improve everything to the best. However, we sincerely wish and look forward to the opportunity to welcome you back to our hotel again in the near future. Sincerely The Management

8/10 不錯

真實旅客

於 2019 年 4 月住了 1 晚
BALL 於 2019年4月14日的回應
Thank you very much for taking the time to review our property. and hopefully come join to stay with us again.

8/10 不錯

han chieh

讚好:職員與服務和客房舒適度

4/10 欠佳

Bruce

讚好:整潔度
不滿:職員與服務
於 2024 年 2 月住了 8 晚

10/10 優異

Kenneth

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 26 晚

8/10 不錯

Jay

讚好:整潔度、職員與服務、設施服務和住宿狀況
We were late getting to the hotel the first night and were rudely awaken by some guests staying on our floor during the overnight. We spoke to the staff regarding thiis and they changed our room for the duration of our stay. We did not spend much time at the hotel due to our schedule, but the stay was nice. The buffet breakfast had many options but no do it yourself waffles or bacon to be seen. We did manage to enjoy a salad, fresh fruit and some delicious pastries. Rooftop pool looked nice but no time to try it out. We defintely got what we bargained for with the exception of the first night shenanigans.
於 2024 年 2 月住了 3 晚

10/10 優異

Josh

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good breakfast buffet, and nice pools, needs better gym. Room has smart TV which was great! The staff was nice, and it was easy to get to places; would recommend and will return.
於 2024 年 1 月住了 14 晚

8/10 不錯

Anna

親子同遊
讚好:整潔度、設施服務和住宿狀況
Kiva yllätys oli minisviitti.
於 2024 年 1 月住了 2 晚

8/10 不錯

Karim

讚好:整潔度和住宿狀況
Hôtel propre et super, déjeuner extraordinaire , personnel pas très sympa , le restaurant exclusivement réservé aux groupes . Check in et Check out trop long et pas un sourire , dommage pour le pays du sourire
於 2024 年 1 月住了 3 晚

8/10 不錯

Roberto

讚好:整潔度、職員與服務、設施服務和住宿狀況
Das Zimmer wurde jeden Tag gereinigt und es war alles sauber👍 Leider waren am Pool nur 3 Sonnenschirme, dass Hotel wird von Indischen und Chinesisch Gästen bevorzugt. Die Umgebung ist für die Russischen Gäste ausgelegt. Aber man kann einiges zu Fuß erreichen 7 Eleven, Gym, Bars.. es gibt auch ein gutes Schweizer Restaurant ( Alpenrose )
於 2023 年 12 月住了 13 晚

8/10 不錯

Paul

讚好:整潔度、職員與服務和客房舒適度
A little dated, ok location. Fantastic roof top pool, but not enough sun beds or chairs.
於 2023 年 12 月住了 3 晚

10/10 優異

Trond Eirik

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

4/10 欠佳

Hans

商務旅客
於 2023 年 11 月住了 20 晚

10/10 優異

Lassi

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 6 晚

8/10 不錯

Chailas

讚好:整潔度、職員與服務和住宿狀況
Kamers waren erg ruim, balkon, maar te rustig voor mij
於 2023 年 11 月住了 3 晚

8/10 不錯

YUMI

家人同遊
讚好:客房舒適度
不滿:整潔度
お風呂の大きさやロケーションは最高でした☺️ 清掃が適当過ぎるかな🤔
於 2023 年 10 月住了 3 晚

8/10 不錯

ASHKAN

讚好:整潔度、職員與服務和住宿狀況
Staff were helpful and polite.
於 2023 年 9 月住了 2 晚

8/10 不錯

Rinlita

於 2023 年 8 月住了 1 晚

10/10 優異

deepak

讚好:整潔度、職員與服務和住宿狀況
good
於 2023 年 6 月住了 2 晚

8/10 不錯

Enrique

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the saltwater pool and the quality of the rooms.
於 2023 年 4 月住了 2 晚

10/10 優異

Anthony

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 13 晚

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 21 晚

8/10 不錯

PRASAN

於 2023 年 4 月住了 1 晚

10/10 優異

EDWARD

讚好:整潔度
Very friendly & helpful staff. Very central.
於 2023 年 3 月住了 16 晚

10/10 優異

Kjell Erling

於 2023 年 3 月住了 8 晚

6/10 一般

??

商務旅客
不滿:職員與服務
デポジットの控えシートが交付されず、1000bahtが帰ってこなかった
於 2023 年 2 月住了 1 晚

8/10 不錯

Jan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 7 晚

8/10 不錯

Somkid

於 2023 年 1 月住了 1 晚

10/10 優異

Sukhchain

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property is large. Rooms are very big and clean. View from my delux room was great . Swimming pool is large. Moreover staff was great 👍

8/10 不錯

Anthony

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 13 晚

10/10 優異

Jermaine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and nice, the hotel was a great place to stay with friends.
於 2022 年 10 月住了 1 晚
BALL 於 2022年10月31日的回應
Thank you very much for taking the time to review our property.and hopefully come join to stay with us again.Thank you very much for your feedback. We will maintain service standards and improve everything to the best.However, we sincerely wish and look forward to the opportunity to welcome you back to our hotel again in the near future.SincerelyThe Management

6/10 一般

ady

不滿:職員與服務和設施服務
It was ok.no more.
於 2022 年 5 月住了 3 晚

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Room is nice especially when consider the price we paid for the room. However, the design for the bathtub is very functional since it made the water flow down from the side to the floor very easy, causing the floor to be rather slippery.
於 2021 年 4 月住了 1 晚
B A L L 於 2021年4月14日的回應
Thank you very much for taking the time to review our property. and hopefully come join to stay with us again. Thank you very much for your feedback. We will maintain service standards and improve everything to the best. However, we sincerely wish and look forward to the opportunity to welcome you back to our hotel again in the near future. Sincerely The Management

6/10 一般

真實旅客

讚好:整潔度、設施服務和住宿狀況
於 2020 年 7 月住了 1 晚
ball 於 2020年7月31日的回應
Thank you very much for taking the time to fill in the guest’s comment for our property. We do highly appreciate your comment. We will keep continue our quality of service to meet with guests expectation & will share your comment to our team. Please do not hesitate to contact us if you should have any further queries. Your Sincerely, Kittipong S.(Ball) Reservation Officer Aiyara Grand Hotel, Pattaya

2/10 很差

klaus

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 11 晚
BB 於 2020年1月26日的回應
Thank you very much for taking the time to review our property. and hopefully come join to stay with us again. Thank you very much for your feedback. We will maintain service standards and improve everything to the best. However, we sincerely wish and look forward to the opportunity to welcome you back to our hotel again in the near future. Sincerely The Management

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
ห้องกว้าง สะอาด พนักงานอัธยาศัยดี แนะนำให้พัก บรรยากาศรอบโรงแรม สวยเหมือนในรูป ราคาคุ้มค่า
於 2019 年 10 月住了 1 晚
BALL 於 2019年10月15日的回應
Thank you very much for taking the time to fill in the guest’s comment for our property. We do highly appreciate your comment. We will keep continue our quality of service to meet with guests expectation & will share your comment to our team. Please do not hesitate to contact us if you should have any further queries. Your Sincerely, Kittipong S.(Ball) Reservation Officer Aiyara Grand Hotel, Pattaya

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
ball 於 2019年7月29日的回應
Thank you very much for taking the time to review our property. and hopefully come join to stay with us again.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
BALL 於 2019年7月24日的回應
Thank you very much for taking the time to review our property. and hopefully come join to stay with us again.

8/10 不錯

Torbjørn

讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 5 月住了 9 晚
ball 於 2019年5月30日的回應
Thank you very much for taking the time to review our property. and hopefully come join to stay with us again.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
zentral gelegenes Hotel mit schönem Pool auf dem Dach. Frühstück gut und reichlich. Das Personal war sehr zuvorkommend und freundlich.
於 2019 年 1 月住了 6 晚
ball 於 2019年1月30日的回應
Thank you so much your feedback and hopefully come to stay with us. Thank you Best regards,

10/10 優異

Strat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely friendly staff, clean tidy and well presented rooms. Loved relaxing by the pool. Would stay here again.
於 2018 年 12 月住了 6 晚
ball 於 2019年1月14日的回應
Thank you so much, for your feedback We will develop better in the best. Thank you Best regards, BALL Reservation Officer

10/10 優異

Ankur (San Francisco)

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Spa and Sauna section was getting renovated. It would have been great to use the message/spa/sauna service also as a part of our stay. The rooms are great and staff is very courteous. Food service at Salute, the restaurant is slow at times and the food takes time to come.
於 2018 年 12 月住了 3 晚
ball 於 2019年1月11日的回應
Thank you for stay with us, and your feedback we will improvement more in the best. Should you have any inquiries. please do not hesitate to contact us. Thank you Best regards,

8/10 不錯

Patrick

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel !
Room was excellent, but lots of noise every evening when Chinese bus loads arrived and early in the morning when they left. Fitness is nothing...for children ! Swimming pool is very nice... Location is far away from everything if you walk...but you can easily take bath bus to Jomtien or Pattaya...
於 2018 年 11 月住了 4 晚
Ball 於 2018年11月13日的回應
Thanks you for your relation reviews. for the fitness we have on 3rd floor building 2 and i hope to see you come to stay with us again. We'll welcome everyday every time. Thank you Best regards, Ball RSVN.

10/10 優異

Adeline CI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome service at Aiyara Grand Hotel
Hotel staff provide excellent service and ready to ensure guests experience an unforgettable stay at the Aiyara Grand Hotel. Awesome service by the Concierge, Restaurant and Reception staff.
於 2018 年 3 月住了 2 晚
ball 於 2018年3月10日的回應
Have a nice day & Thank you so much for stay of us. Should you have any inquiries. please do not hesitate to contact us.

10/10 優異

Namgyal

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I enjoyed it.
I had superior room which was big enough for four people. Room was very nice and spacious. Bathroom has shower and tub which i really enjoyed. Breakfast buffet has great selections. Overall, it was a pleasant stay. I was satisfied.
於 2017 年 9 月住了 2 晚
So big thank you for booking at Aiyara Grand Hotel and i'll hope see you again for the future.

2/10 很差

dave (richmond, virginia, USA)

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Go somewhere else
Location horrible #1. the hotel staff was not that good or delightful. the room is old with dirt on the floor. the bathroom is junky, leaky shower head. too many China people crowding the breakfast area. food was lowsy. tried to charge 10 baht for a darn lost room key. no toilet paper. bottom line, location sucks and for the same money go stay somewhere else. did I mention the fact the room had ants? I went to a hotel in Bangkok by the airport after and wouldn't you know a freaking ant came out of my bag and crawled across the desk. F this place.

4/10 欠佳

Daniel

不滿:整潔度、職員與服務和住宿狀況
katastrophal, nicht zu empfehlen,
Arrogantes unhöfliches und unfähiges personal. Unqualifizierte leute, ob im restaurant — loby oder zimmerreinigung. Ich habe noch nie ein so schlecht gereinigtes zimmer gehabt, das 8 tage lang, der balkon wurde nie gereinigt. Im bad hat es einen holzrost, auf der ganzen nasszone HÄTTE BESSER NIE DARUNTERGESCHAUT ich werde dieses hotel niemandem empfehlen und fürs hotel wünsche ich für die zukunft eine direktion, die sich ums hotel kümmert.

6/10 一般

damrong

讚好:客房舒適度

8/10 不錯

Gurvinder

讚好:整潔度、職員與服務、住宿狀況和客房舒適度