外觀

芭堤雅假日酒店 (IHG 旗下酒店)的評價

4.5 out of 5
芭堤雅假日酒店 (IHG 旗下酒店)
463/68, 463/99 Pattaya Sai 1 Road, Nongprue Banglamung, Pattaya, Chonburi

評價

9.0

卓越

10 分評分,優異;1004 則評價中有 604 則" "
8 分評分,不錯;1004 則評價中有 324 則" "
6 分評分,一般;1004 則評價中有 46 則" "
4 分評分,欠佳;1004 則評價中有 14 則" "
2 分評分,很差;1004 則評價中有 16 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

WAI MAN RAYMAND

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
已經多次入住,清潔,員工有禮貌,今次入住因有一隻耳環跌落洗手盆下水道之後通知大堂員工好快幫我找回,這耳環好有紀念價值,非常感激幫忙.
於 2023 年 12 月住了 6 晚
Unya Petcharut, Director of Operations 於 2023年12月11日的回應
Dear WAI MAN RAYMOND,We are truly honored to have you as a returning guest, and we greatly appreciate your continued loyalty. It is wonderful to hear that you find our hotel clean and our team polite. We appreciate your kind feedback over various platforms. Our team is dedicated to providing helpful and efficient service to make your stay as comfortable as possible.We value your feedback and look forward to welcoming you back for many more stays in the future! Thank you for choosing our hotel.Sincerely,

8/10 不錯

kwok hon joseph

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good customer service
於 2023 年 11 月住了 3 晚
Unya Petcharut, Director of Operations 於 2023年11月28日的回應
Dear kwok hon joseph,Thank you for your positive feedback on our customer service! We are delighted to hear that you had a good experience. Providing excellent service is our priority, and we appreciate your recognition. We look forward to hosting you again in the future.Best regards,

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 5 晚
Unya Petcharut, Director of Operations 於 2023年11月15日的回應
Dear Valued Guest,Thank you so much for your rating for the stay experience at Holiday Inn Pattaya.If there is anything specific you loved about your stay or any additional feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to the pleasure of welcoming you back for another fantastic stay in the future.Safe travels and warm regards,

8/10 不錯

Yim Kuen

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 5 晚
Unya Petcharut, Director of Operations 於 2023年11月16日的回應
Dear Yim Kuen,Thank you so much for taking the time to leave a positive rating for your recent stay at our hotel. We are thrilled to hear that you had a great experience, and it was our pleasure to have you as our guest.Your feedback is invaluable, and it motivates us to continue providing excellent service. We look forward to welcoming you back on your next visit and ensuring another enjoyable stay.Safe travels!Warm regards,

10/10 優異

HOI YING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Unya Petcharut, Director of Operations 於 2023年10月19日的回應
Dear HOI YING,We appreciate your generous high ratings and for dedicating your time to provide us with your valuable feedback. Your support means a lot to us, and we eagerly anticipate the opportunity to host you once more down the road!Sincerely,

2/10 很差

KA WAI JANET

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Unya Petcharut, Director of Operations 於 2023年9月25日的回應
Dear Ka Wai Janet,We sincerely appreciate your recent stay at Holiday Inn Pattaya. Your feedback is essential to us, and we strive to provide the best possible experience for all our guests.We noticed that you left the lowest rating for your stay, but unfortunately, there were no specific details or comments provided. In order for us to address any issues or areas of improvement, we would greatly appreciate it if you could share more information about your experience.Your input is invaluable in helping us enhance our services and ensure that future stays are more enjoyable. Please feel free to reply to this message with any specific feedback or concerns you may have, and we will do our utmost to address them.Once again, thank you for choosing Holiday Inn Pattaya, and we look forward to hearing from you soon.Warm regards,

10/10 優異

yee ka

於 2023 年 8 月住了 4 晚
Unya Petcharut, Director of Operations 於 2023年8月20日的回應
Dear yee ka,Thank you for your recent stay and for sharing the great rating. We are delighted to hear that you had a positive experience with us. Your feedback means a lot to our team, and we're thrilled that we could contribute to your satisfaction.We would be honored to welcome you back in the future. Sincerely,

10/10 優異

Fu Jung

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
飯店前面就是沙灘,而飯店後面則有夜市、購物中心及按摩店,是非常適合來此輕鬆渡假
於 2023 年 7 月住了 2 晚
Unya Petcharut, Director of Operations 於 2023年9月7日的回應
Dear Fu Jung,We are thrilled to hear that you found our hotel's location to be ideal for a relaxing vacation. Having a beautiful beach right across the hotel and the convenience of night markets, shopping malls, and massage places behind the hotel certainly makes for a perfect getaway.Once again, thank you for choosing our hotel and for your thoughtful review. We look forward to the pleasure of serving you again in the future.

10/10 優異

Man Wang

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚
Unya Petcharut, Director of Operations 於 2023年9月7日的回應
Dear Man Wang,Thank you so much for the full scores rating. We are glad you like our facilities. Please revisit us whenever you have a chance to return to Pattaya.Sincerely,

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
Unya Petcharut, Director of Operations 於 2023年8月1日的回應
Dear S S,Thank you so much for giving our hotel a full score rating for your stay. We truly appreciate your time and are thrilled to know that you had a positive experience with us.Sincerely,

6/10 一般

Mei Ying Kimmie

家人同遊
不滿:整潔度
灰色的毛巾及床單
Book左3 間房,但不能同層,冇原因,12:30 check in 都話安排唔到! 房間大,清潔,但係所有毛巾及床單都己變咗淡灰色,那-刻覺得失望!唉 早餐很好。
於 2023 年 7 月住了 2 晚
Unya Petcharut, Director of Operations 於 2023年7月25日的回應
Dear Mei Ying Kimmie,Thank you for your recent stay with us. We thank you for your feedback following the stay. Our hotel standard check in time is 15:00 hrs. and check out time is at 12:00hrs. We always try our best to accommodate early check in request and room allocation subject to availability and to do so is also allow us to optimize our operations reducing the transaction waste and congestion at the front desk. Management team is also encourage the team members to do so without hesitant. The reason being that it could not be organized at the time you arrived was because the hotel was fully booked. Booking the same room type does not mean it all can be adjoining or on the same floor as each floor have the mix of each room type configuration.We seek your understanding for the matter explained.Sincerely,

8/10 不錯

Ching Kwan

親子同遊
讚好:整潔度、職員與服務和住宿狀況
No bathtub is worse
於 2023 年 7 月住了 2 晚
Unya Petcharut, Director of Operations 於 2023年7月21日的回應
Dear Ching Kwan,Thank you so much for your sharing over Expedia review. We would like to share that there are room types that feature a bathtub such as Standard Ocean View Bath And Shower, Premium Pattaya Beachview, and all type of suites. If you consider to revisit us, please contact us so that we can recommend room types which suit your preference.Sincerely,

10/10 優異

ann

讚好:整潔度和住宿狀況
第二次入住,員工有禮貌,整體不錯 !
於 2023 年 7 月住了 2 晚
Unya Petcharut, Director of Operations 於 2023年7月14日的回應
Dear Ann,Thank you for being our repeater! We are very much delighted that you enjoy yourself staying with us. Please know that your comment is shared with the team and that we hope to welcome you again soon.Sincerely

10/10 優異

Tik Wa

家人同遊
讚好:整潔度和住宿狀況
Good view
於 2023 年 6 月住了 5 晚
Unya Petcharut, Director of Operations 於 2023年7月1日的回應
Dear Tik Wa,Thank you for the great rating on Expedia following your stay at Holiday Inn Pattaya. Your contribution has made us feel recognized. Thank you so much for sharing this. We hope to welcome you again.Sincerely,

8/10 不錯

Kc

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 5 晚
Unya Petcharut, Director of Operations 於 2023年6月5日的回應
Dear Kc,Thank you for sharing us your stay rating. Please feel free to share with us should there be anything that we can particularly improve on. We hope to have a chance to welcome you again.Sincerely,

8/10 不錯

CHING HAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Unya Petcharut, Director of Operations 於 2023年5月29日的回應
Dear CHING HAN,Thank you for your recent stay and the great rating for Holiday Inn Pattaya! . We are very much delighted to learn that your time with us is relaxing and enjoyable.Thank you for your review :)Sincerely,

8/10 不錯

Kam Sing Jimmy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The breakfast buffet is not good
於 2023 年 4 月住了 7 晚
Unya Petcharut, Director of Operations 於 2023年5月8日的回應
Dear Kam Sing Jimmy,Thank you for spending a week with us at Holiday Inn Pattaya. We are disappointed that our breakfast at Cafe G has not met your expectation. We hope that you have shared your instant feedback over our restaurant QR code in order that we can capture on the details which we can improve on.Again, thank you so much for your kind support to Holiday Inn Pattaya. We hope to have a chance to welcome you back in the future.Sincerely,

10/10 優異

Pui Fan Candy

於 2023 年 4 月住了 3 晚
Unya Petcharut, Director of Operations 於 2023年5月24日的回應
Dear Pui Fan Candy,We trust your stay with us last month was creative and relaxing. Thank you so much for such a great rating. Please know that we all appreciate your kind contribution and positiveness to our review platform.Thank you again.

10/10 優異

YAWEN

於 2023 年 4 月住了 3 晚
Unya Petcharut, Director of Operations 於 2023年4月27日的回應
Dear YAWEN,Thank you so very much for taking the time to share with us and the community your latest visit to our Hotel.Thank you once again and we hope you can visit again soon.With anticipation,

10/10 優異

YUNG HSIANG

於 2023 年 4 月住了 1 晚
Unya Petcharut, Director of Operations 於 2023年4月15日的回應
Dear YUNG HSIANG,Thank you for staying with us last week and for taking your time to share this wonderful rating to us.We hope that your Thailand visit is memorable and that we will have a pleasure of welcoming you to Pattaya again.Sincerely,

10/10 優異

Yin Hung

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service of ALL concierge staffs, no matter Day or Night shift! Make very pleasant stay! Perfect location with 2 mins walk to the beach and 3~4 mins walk to China Town, Tiffiny Show, and Terminal 21! Absolutely value for money!
於 2023 年 3 月住了 2 晚
Unya Petcharut, Director of Operations 於 2023年4月9日的回應
Happy Easter Yin Hung,Thank you for sharing these kind words about our Concierge team. Regardless of time of the day, creating connections with our guests is our priority. We are happy to provide great service and hospitality to our valuable guests. We hope to be provileged to welcome you back again.On this joyous day, we wish you are surrounded by family, friends, and chocolate.

10/10 優異

MAN FLY

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2023 年 3 月住了 6 晚
Unya Petcharut, Director of Operations 於 2023年4月10日的回應
Dear MAN FLY,Thank you so much for your great rating for Holiday Inn Pattaya, although you encountered some confusion caused by our receptionist. Please know that we are totally grateful for your kindness toward the issue.We do hope that you will choose us again should your travelling plan include Pattaya.Sincerely,

10/10 優異

Ka yu brian

於 2023 年 3 月住了 3 晚
Unya Petcharut, Director of Operations 於 2023年4月9日的回應
Hello Ka yu brian,Thank you so much for this full score ratings. Please have a wonderful day ahead.Sincerely,

10/10 優異

chi kwong wilson

於 2023 年 3 月住了 1 晚
Unya Petcharut 於 2023年3月14日的回應
Dear chi kwong wilson,Thank you so much for taking the time to leave us feedback and the full score ratings. Please know that your review surely helps other readers to be confident choosing to stay at Holiday Inn Pattaya.Thank you again and please allow us to welcome you back whenever you have a chance to revisit the area.Sincerely,Unya PetcharutDirector of Operations

8/10 不錯

HO TIN HILTON

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Bad design of the bathroom. When you took shower, the bath tub always leaking and flooding the bathroom's floor.
於 2023 年 3 月住了 3 晚
Unya Petcharut 於 2023年3月13日的回應
Hello HO TIN HILTON,Hello Olga,Thank you so much for taking the time to leave us a note on your stay experience. Please know that your feedback is very much appreciated and we will integrate that to our product improvement journey to ensure the most comfortable stay for our valued guests.We hope to welcome you back again to Holiday Inn Pattaya.Sincerely,Unya PetcharutDirector of Operations

6/10 一般

junbang

於 2023 年 3 月住了 2 晚
Unya Petcharut 於 2023年3月10日的回應
Hello junbang,Thank you so much for taking the time to leave us the rating. If there is anything we can do to improve your experience, please let us know.Have a wonderful evening.Sincerely,Unya PetcharutDirector of Operations

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Love to stay each time
Excellent seaview, clean, friendly staff, convenient location.
於 2023 年 2 月住了 6 晚
Unya Petcharut 於 2023年3月3日的回應
Hello Valued Guest,Thank you so much for your continuing support to Holiday Inn Pattaya. We are so glad that we have contributed to your comfortable stay and memorable experience.We hope to welcome you back in no time.Sincerely,Unya PetcharutDirector of Operations

10/10 優異

PEI-HSUAN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務
於 2023 年 2 月住了 1 晚
unya 於 2023年2月13日的回應
Dear PEI-HSUAN,Thank you so much for such vibrant pictures reflecting nice room set up and peaceful ambience. :)Please revisit us whenever Pattaya is in your travelling plan.Have a wonderful day!Unya Petcharut Director of Operations

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Stay
Good Staff, Good Location
於 2023 年 1 月住了 2 晚
unya 於 2023年1月29日的回應
Dear Valued Guest,Thank you for your kind words on our hospitality and your sharing of the lovely mirror artwork from our intern team members. Your recognition inspires us to deliver a better services.Thanks again.Sincerely,Unya Petcharut Director of Operations

2/10 很差

Yu Hin Jacky

不滿:整潔度、職員與服務、設施服務和住宿狀況
Bad services
於 2023 年 1 月住了 2 晚
unya 於 2023年1月26日的回應
Dear Yu Hin Jacky,We have received your surveys from different sources expressed your dissatisfactions on every aspect of the stay. We would be grateful if you can share with us some details so we can ensure that the issues are resolved. Please feel free to contact us for discussion.Sincerely,Unya PetcharutDirector of Operations

8/10 不錯

Chi Kwong Paul

於 2023 年 1 月住了 1 晚
unya 於 2023年1月16日的回應
Dear Chi Kwong Paul,We appreciate your contribution to the ratings on your stay experience. We hope to welcome you back again whenever you have a chance to return to Pattaya.Sincerely,Unya PetcharutDirector of Operations

8/10 不錯

Chi Kwong Paul

於 2023 年 1 月住了 3 晚
unya 於 2023年1月16日的回應
Dear Chi Kwong Paul,We appreciate your contribution to the ratings on your stay experience. We hope to welcome you back again whenever you have a chance to return to Pattaya.Sincerely,Unya PetcharutDirector of Operations

8/10 不錯

Ping Ho Dexter

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
高層觀景開陽,埗望日落的景色醉入,唯一是空氣質素就一般
unya 於 2023年1月16日的回應
Dear Ping Ho Dexter,We are glad that you like the view from the room. Thank you so much for sharing this over the review platform.Have a wonderful day.Unya PetcharutDirector of Operations

8/10 不錯

Kwok Hon joseph

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 5 晚
Unya Petcharut 於 2022年12月12日的回應
Dear Kwok Hon joseph,Thank you so much for your ratings. We hope that your stay with us was creative and memorable.Please do revisit us in the future.Sincerely,Unya PetcharutDirector of Operations

10/10 優異

MAO-SUNG

於 2022 年 10 月住了 3 晚
Unya Petcharut 於 2022年10月17日的回應
Dear MAO-SUNG,Thank you so much for your 10/10 ratings. We appreciate you sending us your feedback. Please do visit us again in the future.Sincerely,Unya PetcharutDirector of Operations

8/10 不錯

Suk Yee

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點方便, 無論去沙灘或購物
於 2022 年 8 月住了 4 晚
Unya 於 2022年9月7日的回應
Dear Suk Yee,Thank you for sharing with other travelers what they can expect at Holiday Inn Pattaya. We hope you revisit us.Sincerely,Unya PetcharutDirector of Operations

6/10 一般

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
性價比底
如果用這個價格一晚!我就不會再考慮住這裡!真心話外面3佰元左右的房間都比它好!
於 2020 年 2 月住了 4 晚

10/10 優異

Chan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

8/10 不錯

Ryan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

8/10 不錯

cuiyun

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點非常方便 面對海灘 酒店樓下應有的全部有
於 2020 年 1 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
海景露台景觀真的很好...由酒店到沙灘亦十分方便...附近就有7-11 而從酒店到商場步行時間約15分鐘...整體感覺良好...而是次旅行為生日之旅酒店亦細心準備蛋糕當天回酒店見到真心覺得有驚喜⋯⋯酒店前台服務態度良好...推薦入住
於 2020 年 1 月住了 3 晚

8/10 不錯

Kei Ho

家人同遊
讚好:職員與服務和客房舒適度
Great hotel with good view and location
Location is great, walking distance to Terminal 21. Full sea view and with balcony
於 2019 年 12 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚

10/10 優異

Chun Kit

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
首次去芭提雅
首次去芭提雅旅遊。入住該酒店,交通挺方便,懂得用tutu車會更容易遊玩。大堂的小帥哥主動問候,會問你有甚麼行程安排及作出提議,非常有善。
於 2019 年 12 月住了 1 晚

10/10 優異

Yuk Wang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯

Wai Tat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

8/10 不錯

Ng Hang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境很好,服務一流。
於 2019 年 11 月住了 3 晚

10/10 優異

Te-Chien

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
優良的飯店
乾淨整潔,位置方便的好選擇。
於 2019 年 11 月住了 6 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
我入住嘅酒店非常之清潔,環境清幽,房間舒適 酒店職員有禮貌 而且很快就交到鎖匙房間 。那間酒店嘅位置非常好 ,到各個商場都很方便 。
於 2019 年 10 月住了 5 晚