Thank you for your time to review, all your comments are important. We will improve more. We wish that you will choose to stay with us again when you come to Pattaya.
Dear Chit Mun,Thank you for your time to review, We will bring your voice to improve it.
10/10 優異
Li Han
2022年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Li Han
於 2021 年 12 月住了 1 晚
vikrant 於 2022年1月20日的回應
Dear Valued Guest
I am pleased to receive your feedback about recent visit of the hotel.
Thank you for rewarding us high scores in most of the services and I am glad that we met with your expectations.
At ibis we always try our best to deliver excellent service experience and I am sure your next stay will be even more comfortable one.
Sincerely
Vikrant Chauhan
Operations Manager
8/10 不錯
Li Min
2021年12月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Li Min
於 2021 年 11 月住了 1 晚
vikrant 於 2021年12月6日的回應
Thanks for staying with us. We appreciate your feedback!
8/10 不錯
CHAK PAN
多人同遊
2020年1月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得返轉頭
Good,值得再住
CHAK PAN
於 2020 年 1 月住了 4 晚
vikrant 於 2020年1月31日的回應
Dear Valued Guest
Thank you for sharing your feedback regarding recent stay at the hotel and allowing us to serve you.
It was great to know that you found overall stay experience value for money and facilities met with your needs.
Thank you for sharing your kind thoughts and we wish to welcome you again in near future.
Sincerely
Vikrant Chauhan
Operations Manager
Dear Valued Guest
Thank you for staying with us and we appreciate your feedback. I am sorry to learn that your experience was below expectations. At ibis, we always consider guest review positively and continue to develop our services for future concerns.
Thank you and hopefully we will get another chance to create a warm hospitality experience on your next stay.
Sincerely,
Vikrant Chauhan
Operations Manager
8/10 不錯
HSIANGJUI
多人同遊
2019年12月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點不錯
地點不錯,距海灘及Terminal21及夜市都很近
HSIANGJUI
於 2019 年 12 月住了 1 晚
vikrant 於 2020年1月26日的回應
Dear Valued Guest
I am absolutely delighted to read your kind feedback and very happy to learn that you had a pleasant stay.
It is pleasure to read that you were satisfied in all aspects of hotel facilities and convenient location.
Thank you for the review and we will be pleased to serve you again on your next trip to the city.
Sincerely
Vikrant Chauhan
Operations Manager
10/10 優異
Siu Keung
家人同遊
2019年12月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Siu Keung
於 2019 年 12 月住了 2 晚
vikrant 於 2019年12月25日的回應
Dear Valued Guest
I am pleased to receive your feedback about recent visit of the hotel.
Thank you for rewarding us high scores in most of the services and I am glad that we met with your expectations.
At Mercure we always try our best to deliver excellent service experience and I am sure your next stay will be even more comfortable one.
Sincerely
Vikrant Chauhan
Operations Manager
6/10 一般
Sheung Yau
2019年11月26日
Sheung Yau
於 2019 年 11 月住了 3 晚
vikrant 於 2019年12月1日的回應
Dear Valued Guest
Thank you for taking out time for sharing your valuable feedback. We apologies for the below average experience and team will be addressed to work on the betterment of service.
Thank you and I hope this shortfall will not prevent you to consider our service in future. It will be our effort to create a much better experience in future,
Sincerely
Vikrant Chauhan
Operations Manager
8/10 不錯
Ka Kwong
家人同遊, 多人同遊
2019年11月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ka Kwong
於 2019 年 11 月住了 4 晚
vikrant 於 2019年11月24日的回應
Dear Valued Guest
I am glad to read your positive review regarding recent stay at the hotel.
It is delightful to know that you received our facilities up to your needs and gave us good scores for overall stay.
Sincerely,
Vikrant Chauhan
Operations Manager
10/10 優異
Chi Chung
2019年10月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chi Chung
於 2019 年 10 月住了 3 晚
vikrant 於 2019年11月9日的回應
Dear Valued Guest
I am pleased to receive your feedback about recent visit of the hotel.
Thank you for rewarding us high scores in most of the services and I am glad to know that you liked everything during your stay.
Thank you and I am sure your next stay will be even more wonderful one.
Sincerely
Vikrant Chauhan
Operations Manager
8/10 不錯
Chi Chung
2019年10月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chi Chung
於 2019 年 10 月住了 1 晚
vikrant 於 2019年10月26日的回應
Dear Valued Guest
I am glad to read your positive review regarding recent stay at the hotel.
It is delightful to know that you received our facilities up to your expectations and gave us good scores for overall stay.
Guest feedback is the key of our motivation and success and we make sure that our guests experience great hospitality at the property.
Thank you and I am sure you will choose us again on your next visit at the city.
Sincerely,
Vikrant Chauhan
Operations Manager
8/10 不錯
真實旅客
2019年10月17日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 10 月住了 3 晚
vikrant 於 2019年10月18日的回應
Dear Valued Guest
Thanks for staying with us. We appreciate your feedback!
Sincerely
Vikrant Chauhan
Operations Manager
Dear Valued Guest
Thank you for sharing your wonderful review regarding recent visit of the hotel.
I am pleased to learn that you had a good experience throughout the time and enjoyed your stay. I am glad that you found our staff hospitable. The room size is set accordance to the international economy brand standards and price vary as per the competitive market subject to the time of booking.
I hope you will plan your next trip to Pattaya soon and we will have pleasure to serve you again.
Sincerely
Vikrant Chauhan
Operations Manager
10/10 優異
Sidney
2019年9月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不要太苛求
價廉,自助式酒店,房間設施簡潔,但有些需要修理,地點適中,唯房內外久一張檯。
Sidney
於 2019 年 9 月住了 3 晚
vikrant 於 2019年11月9日的回應
Dear Valued Guest
It is absolute pleasure to receive your wonderful feedback about recent stay with us.
I am glad to read that you have enjoyed a quality time at the hotel and enjoyed our hospitality.
We will be happy to welcome and serve you again same experience in future.
Sincerely
Vikrant Chauhan
Operations Manager
10/10 優異
CherixChan (Hong Kong)
家人同遊
2019年9月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
clean and good location where we can walk to terminal 21 and central centre within 5 mins.
CherixChan
於 2019 年 9 月住了 6 晚
vikrant 於 2019年9月21日的回應
Dear Valued Guest
Thank you for sharing your comments about recent stay and allowing us to serve you.
It was pleasure to read that you liked the hotel location and cleanliness of the hotel. Receiving top scores can give us assurance that you had excellent stay with us.
Thank you for kind feedback and we will continue to offer same experience in future.
Sincerely
Vikrant Chauhan
Operations Manager
Dear Valued Guest
I really appreciate your valuable comments and kind endorsements about recent stay with us.
It was great pleasure to welcome and delighted you with excellent hospitality experience. We have noted your comment for breakfast and other issues. Team will take corrective measures to look for the better improvements.
I will look forward to welcome you again on your next trip.
Have a wonderful time ahead
Sincerely
Vikrant Chauhan
Operations Manager
I m stay here every year with my family, hotel is clean and clean, staff are helpful with smiling all the time, location is good and the prize is reasonable.... we have a great time!!
Joseph
於 2019 年 6 月住了 6 晚
vikrant 於 2019年8月18日的回應
Dear Valued Guest
I am glad to know that you have enjoyed our great hospitality and had a perfect family stay at the hotel. I am happy to read your delightful compliments about our friendly staff service. Yes, hotel location is very much convenient and I am happy to know that your overall experience was value for money.
Thank you with best regards
Vikrant Chauhan
Operations Manager
This hotel is very Terminal twenty one commmercial shopping centre and the breafast is fine.
真實旅客
於 2019 年 5 月住了 3 晚
vikrant 於 2019年5月26日的回應
Dear Valued Guest
It was absolute pleasure to read your review regarding recent stay experience. It was nice that location well suited to needs as you could easily reach out to the nearby attractions. Indeed our breakfast spread well set as per the economy brand standards.
Thank you again and we will be pleased to welcome you again in near future.
Sincerely
Vikrant Chauhan
Operations Manager
8/10 不錯
kam lun
2019年5月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
令人稱心滿意的酒店。
是一間很好的酒店。
kam lun
於 2019 年 5 月住了 5 晚
8/10 不錯
真實旅客
2019年5月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 5 月住了 2 晚
8/10 不錯
真實旅客
2019年5月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 5 月住了 4 晚
8/10 不錯
Daniel
多人同遊
2019年5月11日
讚好:整潔度、職員與服務和設施服務
For this price , nothing to complain. It will be better if the hotel can provide tooth brush and paste
Daniel
於 2019 年 5 月住了 1 晚
vikrant 於 2019年5月26日的回應
Dear Valued Guest
Thank you for choosing us as your choice of hotel for recent stay and I am glad that you liked your stay in all aspects.
Further to add, we are an economy brand therefore room amenities are set accordance to the international brand standards. It was great feeling to read that you perceived our facilities value for money.
Thank you again and we wish to welcome you at our hotel on your next trip to the city.
Sincerely
Vikrant Chauhan
Operations Manager
8/10 不錯
maggie
2019年3月10日
讚好:職員與服務
不滿:整潔度
maggie
於 2019 年 3 月住了 4 晚
vikrant 於 2019年3月31日的回應
Dear Valued Guest
Thanks for staying with us. We appreciate your feedback!
Thank you for rewarding us high scores in most of the services and I am glad that we met with your expectations.
Sincerely
Vikrant Chauhan
Operations Manager
8/10 不錯
真實旅客
2019年1月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通便利,走一下就到海灘,離T21很近。
真實旅客
於 2019 年 1 月住了 4 晚
10/10 優異
MEIHUA
2019年1月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不错、干净、方便,附近21逛逛看电影
MEIHUA
於 2019 年 1 月住了 1 晚
10/10 優異
Chun-Hsiang
2019年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chun-Hsiang
於 2018 年 11 月住了 2 晚
vikrant 於 2019年1月10日的回應
Dear Valued Guest
Thank you for giving us top scores for the overall stay experience and I am glad that we able offer you great service experience during your stay.
I am sure you will continue to choose us for your future visits in the city.
Sincerely,
Vikrant Chauhan
Operations Manager