Dear Valued Guest I very much appreciate your comments regarding your stay. Thank you for mentioning special highlights of your stay and really pleased to know that you have enjoyed overall experience including our pleasant staff service, swimming pools, breakfast food and lovely environment. This is exactly we always try to offer that our all guests feel comfortable and relish the wonderful service experience during their visit. Your comments are very appreciative, we will wish to welcome and delight you again in future. Sincerely, Vikrant Chauhan Operations Manager

Thanks for staying with us. We appreciate your feedback!

Dear Valued Guest Thank you for giving us high scores for the overall stay experience and I am glad that we able offer you great experience during your stay. I am sure you will continue to choose us for your future visits at the city. Sincerely, Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for taking out time for sharing your experience with us and giving us full scores for overall stay. On the contrary, I am sorry for the delay in food refilling during the peak hours, perhaps it can take some time to refill fresh food so we can offer better quality and taste. We will address the team to be more prepared for the future. Thank you once again and we will be pleased to offer you even better experience on your next stay at the property. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for sharing your feedback and I appreciate that you have given us good score for your recent stay experience. Your positive feedback is really motivational and we will look forward to delight you again in future. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for taking out time for sharing your valuable review and it was regret to learn that your overall experience was not so great as you pointed out some issues. Indeed the hotel is running busy so yes facilities are open for all hotel guests. I am sorry for any inconvenience. I have noted your comment about door lock therefore concerned person is advised to inspect the room and take necessary action. On the contrary, we are working on the elevator system to fix it. Thank you so much for sharing your concerns and It will help us to prevent further occurrences. We hope to create a better experience on your next stay. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for taking out time for sharing your incredible experience with us and pleased to know that you are our repeat guests. It was pleasure to learn that you enjoyed the great time with your family and likes overall facilities. I am glad that you able to meet with your expectations and it will be our privilege to welcome you again in future. Thank you and looking forward to pamper you with same hospitality again. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest It is pleasure to receive your feedback regarding recent visit at the property and I am pleased to learn that you have spent a quality time with your family and kids. It was nice to read that you were amazed with our Waterpark facility and had enjoyed perfect holiday here. We shall look forward to invite you again and deliver the same experience in future. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest It is indeed pleasure to receive your positive feedback about recent stay experience at the property. I am pleased to know that you and your enjoyed overall hotel facilities, breakfast services, especially your kids loved our pool feature. Thank you for highlighting the points of your stay and I am sure your next stay will be even more joyful one. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guests I appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to learn that you were satisfied in all aspects of our midscale hotel facilities and services. In addition, it is incredible feeling to read that you liked our room, swimming pool, fitness center and hospitable staff service. Thank you great recommendation and we will be looking forward to welcome you soon. Sincerely, Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for staying with us and sharing your kind words about your stay at Mercure Pattaya Ocean Resort. I am glad that you liked the property and overall stay was decent one. It was nice that you found our staff service hospitable. Thank you for staying with us and we will be pleased to welcome you again. Sincerely, Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for choosing us as your holiday destination and reviewing the property. It is pleasure to know that you were satisfied with overall stay.Guest satisfaction is our goal and we always look forward to create a nice experience for our guests. Thank you and hope to welcome you back in near future. Sincerely, Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for staying with us and we appreciate your feedback. I am glad to read that you have enjoyed your overall stay and it is amazing to see such a high scores from our guests. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you showing your continuous support and staying with us. I am glad that our team took immediate action to move your room and provided excellent service. Nevertheless, please accept my apologies for the shortfall and your comments are taken into account for further implementations. I am sure you will experience the good changes on your next visit. All of us will look forward to see you soon. Sincerely, Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for sharing your feedback regarding recent stay at the property. We appreciate your score and we will be pleased to see you again in near future. Sincerely, Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for taking out time for sharing your comment regarding your recent visit. It was nice to learn that you liked the hotel location and hospitable staff service. I can assure you that property is not very old and we have been following preventing maintenance plan to upkeep the product therefore majority of our guests have appreciated the facilities and services daily basis. It is our keen interest to keep working on further development of our services in future and hopefully we will get another chance to showcase you better chances on your next visit. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest Many thanks for taking your time to review Mercure Pattaya Ocean Resort and we are delighted to know that you enjoyed the stay at the hotel. We take great pride in our hotel and it’s always nice to hear that our guests have enjoyed the facilities and the product we offer and you were provided clean and comfortable accommodation. Once again thank you very much for great comments and I look forward to welcoming you back to the property soon. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for taking out time for sharing your comments for recent stay at the hotel. It was nice to read that you liked the clean and tidy hotel with value for money facility. Thank you and we will be happy to invite you again in near future. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for taking out time for sharing your comment regarding your recent visit. I have learned from your comments that you were not satisfied with our facilities and given room. I am sorry for that. We are continuously working on the preventing maintenance of the property to upkeep the standard up to guest expectations. Kindly note that base category room are set up with limited amenities and full set-up option is available in deluxe and suite room. However, we provide additional amenities upon guest's requests so please contact our reception on your next visit. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for staying with us and sharing your experience. I am glad that you found overall facilities and services value for money and breakfast service was adequate. Thank you once again and we will be pleased to welcome you again in near future. Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest Thanks for staying with us. We appreciate your feedback! Sincerely Vikrant Chauhan Operations Manager

Dear Valued Guest I am pleased to receive your feedback about recent visit of the hotel. Thank you for rewarding us high scores in most of the services and I am glad to know that you liked everything during your stay. Thank you and I am sure your next stay will be even more wonderful one. Sincerely Vikrant Chauhan Operations Manager

Dear Sir/Ma'am Thank you for posting your review and staying with us. Kind Regards Vikrant Chauhan Operations Manager

Dear Valued Guest Thank you for writing your review regarding your stay at the hotel. I am glad to read that overall stay was good one including nice staff service and cleanliness of the hotel. It was good that location well suited to your plans and you enjoyed your time here. Sincerely Vikrant Chauhan Operations Manager

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Valued Guest Thank you for sharing your review regarding your stay at the hotel. I am pleased to learn that you had great time with us and enjoyed hotel facilities. The sauna room is not part of the midscale brand standards and I appreciate your suggestion. Thank you for the endorsement and we will be excited to offer you excellent service experience in future. Sincerely Vikrant Chauhan Operations Manager

I appreciate your valuable feedback about recent experience at our property. Thank you for choosing us as your holiday destination and I am glad to know that you liked the overall facilities and ambience of the hotel. We wish to welcome and serve you again in future. Sincerely Vikrant Chauhan Operations Manager