客房景觀

芭堤雅 Cross 海洋宮酒店 (原芭堤雅 X2 海洋宮酒店)的評價

5 out of 5

評價

8.8

優異

10 分評分,優異;57 則評價中有 28 則" "
8 分評分,不錯;57 則評價中有 23 則" "
6 分評分,一般;57 則評價中有 4 則" "
4 分評分,欠佳;57 則評價中有 1 則" "
2 分評分,很差;57 則評價中有 1 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

SHUK YIN

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
服務員很有禮貌
於 2024 年 1 月住了 1 晚
Hotel Manager & Management Team 於 2024年2月20日的回應
Dear Valued Guest,We would like to personally thank you for sharing your experience feedback with us, we do appreciate your time and the constructive information have shared, Since we strive to provide the best available service to our valued guests that not only meets but to exceeds our guests' expectations.We hope to have a chance to welcome you again next time.Best Regards,Mark M.Hotel Manager & Management Team

8/10 不錯

Mei Ki

於 2023 年 7 月住了 4 晚
Oceanphere Management Team 於 2023年8月12日的回應
Dear Mei Ki,Thank you for your valuable time rating us thru the platform based on your stay experience recently.We wish to see you in the nearest distant if any trip bring you to Pattaya again.Best Regards,Mark M.Oceanphere Hotel Manager & Management Team

8/10 不錯

Hon Chiu

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
CLuster Hotel Manager 於 2023年7月16日的回應
Dear Valued Guest,We would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets, but exceeds our guests' expectations.It was a pleasure to have you as our guest and we truly look forward to your next visit.Best Regards,Mark M.Oceanphere Hotel Manager & Management Team

10/10 優異

Hoi Lun

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The area is really brilliant, the staffs are very helpful and nice, thank you for helping me to upgrade the room with 2 rooms, the pool inside the room is really nice just the water is too cold haha. Hope to visit your resort again! I like it!
Oceanphere General Manager & Management Team 於 2023年1月1日的回應
Dear Hoi Lun,Thank you for choosing us for your holiday, and sharing your experiences according to your recent stay at X2 Pattaya Oceanphere. We are so proud to hear that our lovely guest had a wonderful stay with us.We all hope to have another chance to see you soon 3 Best Regards,Oceanphere General Manager & Management Team

10/10 優異

Siu fai

於 2022 年 8 月住了 2 晚

8/10 不錯

KWAI PING

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
X2 Pattaya Oceanhere 於 2020年2月21日的回應
Dear KWAI PING, We very much appreciate your rating and we hope your next visit will be as pleasant as the previous one. Sincerely yours,

6/10 一般

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2020 年 2 月住了 1 晚
Natrada 於 2020年2月21日的回應
Dear Anonymous, Thank you very much for taking your valued time to write us a review and choosing X2 Pattaya Oceanphere! We are really sorry to know that our product and service could not meet your expectations. With this in mind, we once again thank you for your feedback for our improvement and we most certainly do look forward to welcoming you back to X2 Pattaya Oceanphere if you decide to give us another chance. Best regards, X2 Pattaya Oceanphere

10/10 優異

KA YI

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 4 晚
Natrada 於 2020年2月21日的回應
Dear Ka Yi, Thank you for taking the time to rate us following your recent stay at X2 Pattaya Oceanphere. We are delighted to learn that you have thoroughly enjoyed yourself and that our team was able to accommodate you so. At X2 Pattaya Oceanphere, we strive to create memorable holidays for all our guests and your great feedback is very rewarding and motivation for all of us. Thank you for rating us 10 out of 10. We look forward to welcoming you back on your next trip to Pattaya! Best regards, X2 Pattaya Oceanphere

8/10 不錯

Sandy (Hong Kong)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
遍離市中心,最少35分鐘才到達一個地方,酒店設施有進步空間,職員態度良好,但要求加床直到晚上回到房間還未做好手,整體平分中等
於 2020 年 1 月住了 2 晚
Natrada Pongoaew 於 2020年1月30日的回應
Dear Sandy, Thank you very much for your feedback, It is an important way for us to review and improve our services, so thank you! The points you raised concerning the delay of setting up the extra bed have been duly noted and will be addressed for improvement wherever possible. I do apologize for any inconvenience caused. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 2 晚
Sra 於 2020年1月16日的回應
Dear Valued Guest, We very much appreciate your comments regarding your stay at the X2 Vibe Pattaya Seaphere It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Sra Chatsri Asst.Front Office Manager

8/10 不錯

Lai Yee Cecil

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
Natrada 於 2020年2月21日的回應
Dear Lai Yee Cecil, Thank you for taking the time to send your kind rating. We hope to see you again in X2 Pattaya Oceanphere. Sincerely yours, X2 Pattaya Oceanphere

10/10 優異

Wan ting

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was a great trip
It was a great trip and all facilitates is great I will come again. see you in next year.
於 2019 年 11 月住了 2 晚
Wanpen 於 2019年12月19日的回應
Dear Mr. Wan Ting, We very much appreciate your comments regarding your stay at the X2 Pattaya Oceanphere It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Wanpen Wongmuang Front Office Manager

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Wanpen 於 2019年12月19日的回應
Thank you for your review, looking forward to welcome you back again in the near future. Sincerely yours, Wanpen Wongmuang Front Office Manager

8/10 不錯

Ho (HK)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常之好嘅服務態度原因我哋遲到仲要幫我地免費升級,開門有驚喜,房間整體乾淨漂亮,同圖片一模一樣咁靚,情侶一家人去的話一流,唯一唔好處蚊較多,馬桶去水較差。不過下次一定會再去住,正正正
於 2019 年 9 月住了 1 晚
X2 Pattaya Oceanphere 於 2019年11月4日的回應
Thank you for your sharing. We really appreciate the support.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 2 晚
X2 Pattaya Oceanphere 於 2019年11月4日的回應
Thank you for your five-star rating. We really appreciate the support.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Yui 於 2019年9月2日的回應
Thank you for your feedback!

6/10 一般

真實旅客

讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
於 2019 年 5 月住了 4 晚
Yui 於 2019年6月3日的回應
Thank you for your feedback! Have a nice day!

10/10 優異

Ho Yin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stay 4 nights with my family. Everything was good and our kids enjoyed staying in this lovely villa. The hotel is not close the city centre of Pattaya but you will get a quiet and peaceful surrounding in exchange. Staff were all very nice and professional, easy to communicate in English. Special thanks to Arm and Rainbow from the front desk. They made my stay a truly unforgettable one.
於 2024 年 2 月住了 4 晚
Hotel Manager & Management Team 於 2024年2月20日的回應
Dear Valued Guest,We would like to personally thank you for sharing your experience feedback with us, we do appreciate your time and the constructive information have shared, Since we strive to provide the best available service to our valued guests that not only meets but to exceeds our guests' expectations.We hope to have a chance to welcome you again next time.Best Regards,Mark M.Hotel Manager & Management Team

10/10 優異

Tobias

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Second HOME in Thailand <3
I came here many times and feels like its my second home away from home already. Not everything is perfect, but what in the world is. And we are in Thailand! :) But for me a hotel/resort come and goes with the staff and at X2 high qualified ppl are working and making everything possible so you get best time ever. Special thanks to khun ARM who works at the Restaurant. You can be happy if he is working when u are there, he just reading every wish from your lips. Thank you so much! And see you soon :)
於 2023 年 12 月住了 5 晚
Hotel Manager & Management Team 於 2024年2月20日的回應
Dear Valued Guest,We would like to personally thank you for sharing your experience feedback with us, we do appreciate your time and the constructive information have shared, Since we strive to provide the best available service to our valued guests that not only meets but to exceeds our guests' expectations.We hope to have a chance to welcome you again next time.Best Regards,Mark M.Hotel Manager & Management Team

4/10 欠佳

Yik shu

於 2023 年 8 月住了 4 晚
Mark M. Oceanphere Hotel Manager 於 2023年9月2日的回應
Dear Our valued guest, Thank you for your time rating us thru the platform based on your recent stay experience with us. We wish to see you in the nearest distant if any trip brings you to Pattaya again. Best Regards, Mark M. Oceanphere Hotel Manager & Management Team

10/10 優異

Navroop

家人同遊
讚好:設施服務
Really friendly attentive staff Pool pump not working but they fixed it straight away
於 2023 年 8 月住了 4 晚
Mark M. Oceanphere Hotel Manager & Management 於 2023年9月2日的回應
Dear Our valued guest, Thank you for your time sharing us your input feedback on your recent stay experience with us. We wish to see you in the nearest distant if any trip brings you to Pattaya again. Best Regards, Mark M. Oceanphere Hotel Manager & Management Team

10/10 優異

ka ming yami

於 2023 年 7 月住了 4 晚
Oceanphere Management team 於 2023年8月12日的回應
Dear ka ming yami ,Thank you for your valuable time rating us thru the platform based on your stay experience recently.We wish to see you in the nearest distant if any trip bring you to Pattaya again.Best Regards,Mark M.Oceanphere Hotel Manager & Management Team

10/10 優異

Kiu Fung,

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Perfect choice for vacation
於 2023 年 5 月住了 1 晚
Cluster Hotel Manager 於 2023年6月7日的回應
Dear Valued Guest,We would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets, but exceeds our guests' expectations.It was a pleasure to have you as our guest and we truly look forward to your next visit.Best Regards,Mark M.Oceanphere Hotel Manager & Management Team

10/10 優異

Avery

於 2023 年 4 月住了 2 晚

10/10 優異

Kavinphat

於 2023 年 4 月住了 1 晚

10/10 優異

Shu nga

於 2023 年 3 月住了 1 晚

10/10 優異

Hiu Tung

於 2023 年 2 月住了 1 晚

10/10 優異

SZE WAI

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is the best villa Hotel ever. Best environment, best staffs and best breakfast.
Seaphere General Manager & Management Team 於 2023年2月20日的回應
Dear SZE WAI, Thank you for choosing us for your holiday and for your valuable time sharing experience according to your recent stay with us. We do appreciate your constructive feedback so that we can continue to provide service that not only meets but exceeds our guests' expectations.Looking forward to welcoming you again next time.Best Regards, Seaphere General Manager & Management Team

10/10 優異

Hiu Tung

於 2023 年 2 月住了 1 晚
Seaphere General Manager & Management Team 於 2023年2月20日的回應
Dear Hiu Tung, Thank you for choosing us for your holiday and for your valuable time sharing experience according to your recent stay with us. We do appreciate your constructive feedback so that we can continue to provide service that not only meets but exceeds our guests' expectations.Looking forward to welcoming you again next time.Best Regards, Seaphere General Manager & Management Team

8/10 不錯

SUNGBAE

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 4 晚
Oceanphere General Manager & Management Team 於 2023年1月1日的回應
Dear SUNGBAE,Thank you for choosing us for your holiday, and for rating us according to your recent stay with X2 Pattaya Ocean Phere.We are looking forward to your return next holiday.Best Regards,Oceanphere General Manager & Management Team

8/10 不錯

Tony

多人同遊
讚好:整潔度、職員與服務和設施服務
Set up with respect to the property being en-suite pool villas was great. The property however needs to be better maintained.
於 2022 年 11 月住了 3 晚
Oceanphere General Manager & Management Team 於 2022年11月29日的回應
Dear K Temsang,We all Thank you for choosing us for your holiday, and for your constructive feedback according to your recent stay with X2 Pattaya Oceanphere, always happy to read that our guest have enjoyed their stay so we can continue to provide service that not only meets but exceeds our guests' expectations.Looking forward to welcoming you again next time.Best Regards,Oceanphere General Manager & Management Team

2/10 很差

Kam Fai William

多人同遊
不滿:整潔度、設施服務和住宿狀況
House keeping staff is not professional, no new supplement for towels and bathrobes, floor is still full of dust and hair after cleaning. One of the room cards was even being taken away from the electricity connection button. Good luck to those who are thinking to come.
於 2022 年 10 月住了 3 晚
Oceanphere General Manager & Management Team 於 2022年11月29日的回應
Dear Kam Fai William,We all Thank you for choosing us for your holiday, and for your constructive feedback according to your recent stay with X2 Pattaya Oceanphere so we can continue to provide service that not only meets but exceeds our guests' expectations.Looking forward to welcoming you again next timeBest Regards,Oceanphere General Manager & Management Team

10/10 優異

Komcharn

伴侶同遊
讚好:整潔度和職員與服務
สระน้ำ
於 2021 年 6 月住了 1 晚
Oceanphere General Manager & Management Team 於 2021年9月24日的回應
Dear Khun Komcharn, Thank you very much for sharing us your experience from recent stay via Online Platform. Looking forword to serve you another holiday in the nearest future. Best Regards Oceanphere General Manager & Management Team

8/10 不錯

chakrit

多人同遊
讚好:職員與服務和客房舒適度
於 2021 年 9 月住了 1 晚
Oceanphere General Manager & Management Team 於 2021年9月24日的回應
Dear Khun chakrit, Thank you very much for sharing us your experience from recent stay via Online Platform. Looking forword to serve you another holiday in the nearest future. Best Regards Oceanphere General Manager & Management Team

8/10 不錯

Masaki

於 2021 年 8 月住了 1 晚

6/10 一般

Thita

讚好:整潔度、職員與服務和客房舒適度
於 2020 年 8 月住了 1 晚
X2 OCeanphere 於 2020年11月25日的回應
Dear Khun Thita,Thank you for taking the time to review our hotel, we shall take your comments on board and look forward to your next visit. Kind regards, X2 Oceanphere Family

10/10 優異

真實旅客

於 2020 年 6 月住了 1 晚
X2 Oceanphere 於 2020年11月25日的回應
Thank you so much for your kind review, we shall look forward to welcoming you back again

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A Wonderful Stay!
i know this is a late review but coming across this past booking, i will leave one. the very first day i arrived i was greeted by hotel staff who were very courteous and accommodating. we were led to the hotel lobby behind these huge heavy doors and to the front desk where we were greeted by very nice ladies and offered refreshments while we waited for our villa. i was very impressed with the hotel condo and each condo came with a private swimming pool. the entire condo was very clean and smelled wonderful and fresh. kitchenette had very high end appliances and coffee, water, dishes, glasses and silverware also on hand. upstairs rooms were very nice with an overview of the pool downstairs. outside of the hotel is the restaurant and upstairs bar with ocean views. there is also staff that can take you to the restaurants along the ocean by golf cart...about a 5 min ride. the hotel condo is very private and relaxing, if you're looking for a place like this to relax, this is my suggestion.
於 2020 年 1 月住了 2 晚
Steve - General Manager 於 2020年6月19日的回應
Thank you so much for your very kind review, we are very happy to hear you enjoyed our resort. We shall look forward to welcoming you back again.

10/10 優異

Jacob

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 2 晚
Natrada 於 2020年3月28日的回應
Dear Jacob, Thank you for sharing your experience of your recent stay at X2 Pattaya Oceanphere! We trust you had a safe and pleasant journey to your onward destination. We appreciate to know that we have met your expectations in such a manner! We are particularly glad to learn how you have enjoyed your stay. At X2 Pattaya Oceanphere, we strive to create memorable holidays for all our guests and your great feedback is very rewarding as well as a motivation for all our team! Once again, thank you for awarding us such a perfect score on Expedia.com. We greatly look forward to welcoming you back in the near future. Kind regards, X2 Pattaya Oceanphere

10/10 優異

TC (Hong Kong)

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Clean and tidy, the room has high ceiling and the air con is cool. The pool is also clean but there were a few mosquitoes here and there though it is common if you chose a pool villa with garden decoration. A bit far from Pattaya Central but the staff there is very helpful and will help you call a cab when Grab fails. All in all, an enjoyable stay.
於 2020 年 1 月住了 1 晚
Natrada 於 2020年3月22日的回應
Dear TC, We thank you for leaving us this great review following your recent stay at X2 Pattaya Oceanphere! We trust you had a safe and pleasant journey to your onward destination. We appreciate your comments on our room cleanliness and staff. Your great feedback is very rewarding and motivation to our team members. We thank you once again for rating us five out of five and look forward to your next visit to Pattaya. Best regards, X2 Pattaya Oceanphere

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 3 月住了 1 晚
Auan 於 2020年3月15日的回應
Thanks for staying with us. We very appreciate your feedback!

8/10 不錯

真實旅客

於 2020 年 3 月住了 1 晚
Auan 於 2020年3月15日的回應
Thanks for staying with us. We very appreciate your feedback!

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Warm hospitality and excellent service. The property itself has a very well design. I really love the high ceiling upstairs where the light can get through. The location is a little bit far from the city, but you get a peaceful atmosphere instead.
於 2020 年 2 月住了 1 晚
Natrada 於 2020年2月29日的回應
Dear Anonymous, We truly appreciate the time you took to give a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to X2 Pattaya Oceanphere in the near future. Kind Regards, X2 Pattaya Oceanphere Team

10/10 優異

真實旅客

於 2020 年 2 月住了 2 晚
Natrada 於 2020年2月21日的回應
Dear Anonymous, We greatly appreciate you posting a review of your stay at X2 Pattaya Oceanphere! We are delighted to learn that you have thoroughly enjoyed your visit to our hotel. We thank you for rating us five out of five on Expedia. We greatly look forward to welcoming you back in the near future. Best regards, X2 Pattaya Oceanphere

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 6 晚
Natrada 於 2020年2月21日的回應
Dear Anonymous, Thank you for taking the time to tell us about your experience, a wonderful score and a great review with us. We hope to have the chance to welcome you back at our hotel on your next vacation to Pattaya! Best regards, X2 Pattaya Oceanphere

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚
Natrada 於 2020年2月21日的回應
Dear Anonymous, Thank you for taking the time to tell us about your experience at X2 Pattaya Oceanphere and thank you very much for your friendly feedback. I was very pleased to see that you enjoyed your time at the hotel. We hope that you will give us the opportunity to serve you again in the future. Sincerely yours, X2 Pattaya Oceanphere

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
於 2020 年 1 月住了 2 晚
Sra 於 2020年1月16日的回應
Dear Valued Guest, We very much appreciate your comments regarding your stay at the X2 Vibe Pattaya Seaphere It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Sra Chatsri Asst.Front Office Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is brand new. The staffs are very friendly and helpful. Suitable for newly wedded couples.
於 2019 年 11 月住了 1 晚
Wanpen 於 2019年12月19日的回應
We very much appreciate your comments regarding your stay at the X2 Pattaya Oceanphere It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Wanpen Wongmuang Front Office Manager

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall, I am satisfied with my stay and services they provide. During my two nights stay, I enjoyed their spa service which was more than expectation, and had breakfast buffet which was also good. Only thing I was sad about is... they haven't explained me fully what is included in breakfast buffet menu. I thought we had to pay for egg menu, but found out it was inclusive when I was paying for it on the check-out day. I guess for the next customer, would be better to explain more about what they provide at the ocean bistro.
於 2019 年 12 月住了 2 晚
Wanpen 於 2019年12月19日的回應
Thank you for taking the time to tell us about your experience at the X2 Pattaya Oceanphere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At X2, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Wanpen Wongmuang Front Office Manager

8/10 不錯

Wai Bun Sammy

讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
Wanpen 於 2019年12月19日的回應
Thank you for your review, looking forward to welcome you back again in the near future. Sincerely yours, Wanpen Wongmuang Front Office Manager