Everyone was awesome, super friendly. Especially Joe. He went out of his way to help us after wrestlemania and get us back to the hotel. Will be back again and will recommend hotel to friends. Thanks for everything. See you next time the Rams or Chargers are in town.
Steven Gutin
Steven
於 2024 年 4 月住了 5 晚
4/10 欠佳
Jessica
家人同遊
2024年4月9日
不滿:設施服務
This property was booked to capacity when I was staying the staff at check in was pretty rude. Rooms were not ready and they basically just dismissed me. They did not offer to pre-check me in, take my bags or provide a parking pass. I had to call the hotel later from the even I was attending to pre check in. They did not have the room I booked available so they offered me a different room which I accepted. The next day I had a charge on my card for double the price on my expedia booking. I called the desk and they said 'thats the rate take it up with expedia. EXTREMELY nasty and insistent it was not their fault it and could not adjust the rate. I decided to go in person to the front desk and thankfully found the only polite worked there who was able to see that the rate was affected by the room switch and was in fact able to adjust the rate accordingly. The rooms were freezing and the halls were SUPER loud. Sunday morning there was some very loud music and gathering taking place off the lobby area. There are a lot of hotels on this strip so I would recommend choosing another if you plan to stay here
Jessica
於 2024 年 4 月住了 2 晚
4/10 欠佳
Shane
多人同遊
2024年4月8日
不滿:整潔度和職員與服務
Stayed there for two nights for wrestlemania. Toilet didn’t work upon arrival and was clogged with toilet paper, so it clearly wasn’t clean. We notified staff before we ventured out for the evening and they said it would be correct red. We arrived back before midnight and they hadn’t even looked at it. When we called down again, we were told it wasn’t her problem (the lady at the front desk) and was incredibly rude to myself and my friend who had called again after. I asked what we were supposed to do and again we were told that it wasn’t her problem if you can believe that! She then sent security up to kick us out. The security guard was very friendly, and even tried to fix the toilet for us. He mentioned the girl at the front is very aggressive. Maintenance came and fixed the toilet the next day but it only worked for one flush, they said they would move us but never did hear from anyone. We finally found a manger and talked her into comping us one night. The day staff were all very nice.
The rooms weren’t clean at all with stains on the sheets and dust bunnies on the ceiling and all over appliances and light fixtures. Again the toilet was full of toilet paper, so it would appear no one even bothered to check it for cleanliness. Will never stay at a Hamilton Inn again.
This is the first time I’ve ever left a review for any hotel ever.
Shane
於 2024 年 4 月住了 5 晚
8/10 不錯
Lesley
伴侶同遊
2024年3月31日
讚好:整潔度、職員與服務和住宿狀況
Conveniently located near the Wells Fargo Arena.
Lesley
於 2024 年 3 月住了 2 晚
10/10 優異
Shauna
2024年3月25日
讚好:設施服務
everything
Shauna
於 2024 年 3 月住了 1 晚
6/10 一般
Frances
家人同遊
2024年3月23日
讚好:職員與服務
不滿:整潔度和住宿狀況
I would not recommend this hotel. This is not what I expected from a Hampton property! The furniture is worn and there was trash from a previous guest. This was definitely not worth the money!!